Elo Touch Solutions 2201L User manual

User Manual – 2201L
SW601363 Rev E, Page 1 of 23
USER MANUAL
Elo Touch Solutions
2201L Touchmonitors
SW601363 Rev E

User Manual – 2201L
SW601363 Rev E, Page 2 of 23
Copyright © 2015 ELO Touch Solutions. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical,
chemical, manual, or otherwise without prior written permission of ELO Touch Solutions.
Disclaimer
The information in this document is subject to change without notice. ELO Touch Solutions makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or
fitness for a particular purpose. ELO Touch Solutions reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of ELO Touch Solutions to notify any person of such revisions or
changes.
Trademark Acknowledgments
ELO Touch Solutions, IntelliTouch, iTouch, are trademarks of ELO Touch Solutions group of companies and its licensors.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks
or registered trademarks of their respective companies. ELO Touch Solutions claims no interest in trademarks other than
its own.

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Table of Contents
Chapter 1 - Introduction ........................................................................... 4
Chapter 2 – Installation ............................................................................. 5
Chapter 3 – Mounting ................................................................................ 9
Chapter 4 – Operation ............................................................................... 10
Chapter 5 – Technical Support ............................................................... 14
Chapter 6 – Safety & Maintenance ........................................................ 15
Chapter 7 – Regulatory Information ..................................................... 16
Chapter 8 – Warranty Information ......................................................... 19

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Chapter 1 - Introduction
Product Description
Your new touchmonitor combines ELO Touch Solutions reliable performance with the latest
developments in touch technology and display design. This combination of features creates a
natural flow of information between a user and the touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to
provide high quality display performance. Its Full HD resolution of 1920x1080 is suitable for
displaying graphics and images. Its LED backlight significantly reduces power consumption and
eliminates mercury (compared to CCFL-backlit panels). Other features that enhance this LCD
monitor’s performance are Plug & Play compatibility, built-in speakers and headphone output
capability, on-screen display (OSD) controls, and a family of peripherals including webcam and
magnetic stripe reader.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.

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Chapter 2 –Installation
Unpacking the Touchmonitor
Open the carton and verify the following items are present:
•Touchmonitor with protective sheet for its face
•ELO TouchTools CD
•Quick Install Guide
•Japanese language regulatory information pamphlet
•DVI cable
•VGA cable
•USB cable
•Audio cable
•AC-DC power adapter
•North America, Europe power cables
•An approved power cord greater or equal to H05VV-F(For EUT weight > 3kg), 2G or 3G,
0.75mm² must be used
Connector Panel & Interfaces
Remove the cable cover on the back of the unit to access the touchmonitor’s connector panel.

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Touchmonitor Connections
1. Connect the DVI or VGA video cables between the monitor’s DVI/VGA input connectors and
your DVI/VGA video source, respectively. Tighten the video cable’s screws for best
performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB
port.
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
4. Select the correct power cable for your region. Connect the cable between the AC power
source and the power adapter’s input connector. Connect the power adapter’s DC output
connector to the monitor’s input power jack.
5. Replace the cable cover, if desired. Cables can be routed inside the stand – remove and
replace the stand cable cover for access and routing.
6. The touchmonitor ships in an OFF state. Press the power button to turn it on.

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Installing the Touch Technology Software Drivers
Some software installation is required for your iTouch Plus touchmonitor to work with your
computer. No additional drivers are required for your projected-capacitive touchmonitor with
Windows 7 and 8 operating systems, it uses Windows HID drivers.
To download latest touch drivers
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from “Operating System” dropdown menu.
3. Select the technology from “Technologies” dropdown menu.
4. Click on the driver version required for your touchmonitor.
5. Click “Accept” once you are directed to the “Driver License Agreement” page.
6. Enter you email address, Click on “Next Step”. Your driver download will start automatically.
7. If you are a new user, fill in the required information and Click on “Register”. Your driver download
will start automatically.

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Chapter 3 – Mounting
General Mounting Information
The OSD text can be rotated through the OSD menu to better suit your mounting orientation.
The holes located on the sides and top of the touchmonitor case are for ventilation. Do not
block, cover, or insert anything inside the ventilation slots.
Rear VESA Mount
A four-hole 100x100mm mounting pattern for M4 screws is provided on the rear of the
monitor. Remove the stand using a Phillips screwdriver to access this mounting interface.
The VESA FDMI-compliant mounting is coded: VESA MIS-D, 100, C
For use only with UL Listed Wall Mount Bracket or equivalent.
Stand Mounting
Threaded through-holes are provided on the bottom of the stand base for mounting or
securing.

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Chapter 4 – Operation
Power
To turn the touchmonitor on or off, press the touchmonitor power button once.
The Power Status LED on the bottom of the touchmonitor functions according to the following
table:
TouchMonitor
/
Computer Module status
LED status
OFF OFF
SLEEP PULSING
ON ON
The system consumes low power when in SLEEP and OFF modes. For detailed power
consumption specifications, refer to technical specifications on the Elo website
http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the
mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable
from the power adapter when long periods of disuse are planned.
Touch
Your IntelliTouch Plus touchmonitor is factory-calibrated and should not need manual calibration
(unless the input video is not fully scaled to the native resolution, or the touch experience needs
to be calibrated to a specific user).

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IntelliTouch Plus Touch Technology
When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches.
When connected to Windows XP computers, the touchmonitor reports single touches.
The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image, if
needed, through the Calibration function in the Elo driver control panel.
The IntelliiTouch Plus driver will only support multiple monitor if they are all using the
IntelliTouch Plus touch technology.
To use multiple IntelliTouch Plus monitors, double click on the EloConfig desktop shortcut to
open up the Elo Touchscreen Configuration screen.
Select “Match Touch to Display…” to calibrate multiple monitors.

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Projected Capacitive Touch Technology
When connected to Windows 7 or 8 computers, the touchmonitor can report 10 simultaneous
touches. When connected to Windows XP computers, the touchmonitor reports single touches.
No additional drivers are required for this technology to work, it uses Windows HID drivers.
Refer to Chapter 2, Section “Installing the Touch Technology Software Drivers” to find
instructions to download touch drivers for Windows XP
No calibration is required for this technology.
Gesture Support
The IntelliTouch Plus and Projected Capacitive touch technologies enable several gestures that
support single and multiple contacts. Refer to the Microsoft Website
http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in
Windows 7.
Video
A display’s native resolution is its width and height measured in number of pixels. Generally, for
best performance, an image displayed on this monitor will look best when your computer’s
output resolution matches this monitor’s native resolution of 1920x1080.
For computer output resolutions at non-native resolutions, the monitor will scale the video to its
panel’s native resolution. This involves stretching or compressing the input image as needed
in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct of
the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by
the monitor to fit the display. This loss of fidelity is most apparent when viewing feature-rich
images at close distances (for example images containing small-font text).
Your touchmonitor will likely not require video adjustments. However, for analog VGA video,
variations in video graphic card outputs may require user adjustments through the OSD to
optimize the quality of the touchmonitor’s displayed image. These adjustments are
“remembered” by the touchmonitor. Also, to reduce the need for adjustments for different video
mode timings, the monitor correctly scales and displays some of the video industry’s most
common video timing modes. Refer to the technical specifications for this monitor at
http://www.elotouch.com for a list of these Preset Video Modes.

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On-Screen Display (OSD)
Four OSD buttons are on the bottom of the monitor. These can be used to adjust various
display parameters.
The buttons and their functionality are:
Button Function when OSD is not displayed: Function when OSD is displayed:
Menu Display OSD main menu Return to previous OSD menu
Display OSD Color/Luminance submenu Decrease value of selected parameter /
select previous menu item
Display OSD Audio submenu Increase value of selected parameter /
select next menu item
Select Display Video Source submenu Select parameter for adjustment /
select submenu to enter
Using the OSD buttons controls an on-screen graphical user interface which displays on top of
your input video, allowing intuitive adjustment of the following display parameters:
Parameter
Available Adjustment
Brightness Increase/decrease monitor brightness.
Default: maximum
Contrast Increase/decrease monitor contrast.
Default: best gray-shade performance
Clock Allows fine adjustments of the panel’s pixel dot clock.
Only applicable for VGA input video
Phase Allows fine adjustments of the panel’s pixel dot clock phase.
Only applicable for VGA input video
Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal, affecting
the H-position, V-position, Clock, and Phase menu items.
Only applicable for VGA input video
H-position Moves the image horizontally on the display in single-pixel increments.
Default: centered.
Only applicable for VGA input video
V-position Moves the image vertically on the display in single-pixel increments.
Default: centered.
Only applicable for VGA input video

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Aspect Ratio
Switches the scaling method between Full Scaling and Maintain Aspect Ratio.
Default: Full Scaling
Full Scaling – scales the X- and Y-dimensions of the input video (up or down as
needed) to the display’s native resolution.
Fill To Aspect Ratio – Assuming a landscape orientation and an input video w
ith aspect
ratio smaller than 1920x1080, scales the Y-dimension of the input video (up or down
as needed) to the display’s Y-resolution, and scales the X-dimension to maintain the
input video’s aspect ratio (and fills the rest of the display with equal black bars on the
left and right).
APR touchscreen functionality is only guaranteed at full scaling. Other touchscreen
technologies may need recalibration when switching between Aspect Ratio options.
Sharpness Adjusts sharpness of the displayed images.
Default: no sharpness adjustment
Only applicable at non-native input video resolutions
Color
Temperature
Selects the display’s color temperature. The available color temperatures are
9300K,
7500K, 6500K, 5500K, and User Defined. If the User Defined option is selected, the
user can change the color temperature by changing individual R, G, and B gains on a
scale from 0 to 100.
Default: User Defined with R, G, and B all set to 100.
OSD Timeout
Adjusts how long a period of OSD button inactivity the touchmonitor will wait before
closing the OSD. The adjustable range is between 5 and 60 seconds.
Default: 15 seconds
OSD
Language
Selects which language the OSD information is displayed in. The available
languages are: English, French, Italian, German, Spanish, Simplified Chinese,
Traditional Chinese, and Japanese.
Default: English.
OSD Rotation
Selects which orientation the OSD text is displayed in. The available options are: 0
degrees (landscape) and 90 degrees (portrait).
Default: 0 degrees (landscape)
Mounting Selects the touchmonitor mounting orientation between Landscape and Portrait to
match your physical orientation. This adjusts the rotation of the OSD text
Default: Landscape
Volume
Adjusts the volume of the internal speakers and headphone output.
Mute Toggles the audio output between Muted and Not Muted.
Default: Not Muted
Recall
Defaults Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable
parameters (except OSD Language) and for Preset Video Mode timings.
Video Source
The monitor continually scans for active video on the VGA and DVI connectors. This
adjustment selects which of those input ports should be given priority to be displayed.
The options are: VGA Priority, DVI Priority
Default: DVI Priority
All touchmonitor adjustments made through the OSD are automatically memorized as soon as
they are entered. This feature saves you from having to reset your choices every time the
touchmonitor is unplugged or powered off and on. If there is a power failure, the touchmonitor

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settings will not default to the factory specifications.
OSD and Power Lockouts
Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the OSD
Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or
Select keys will have no effect on the system.
Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the Power
Locking feature. When the Power Locking is enabled, pressing the power switch will have no
effect on the system.
Audio
When headphones are plugged into the headphone output jack, the internal speakers turn off
and audio is played over the headphones.
Volume and muting of the speaker and headphone outputs can be controlled by the OSD.

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Chapter 5 – Technical Support
If you are experiencing trouble with your touchmonitor, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact ELO Touch Solutions Customer
Service.
Solutions to Common Problems
Problem Suggested Troubleshooting
The touchmonitor does not respond when
turning on the system.
Check that theAC power cable is properly
connected.
Verify the AC power source is functioning.
Monitor display is dim Use the OSD to increase the brightness.
Use the OSD to increase the contrast.
Monitor display is blank.
If the Power Status LED is blinking, the monitor or
Computer Module may be in SLEEP mode. Press
any key / move the mouse / touch the Touchscreen
to
see if the image reappears.
Monitor displays an “Out Of Range”
message
Adjust your computer’s resolution/timing mode to be
within the allowable timing ranges specified for your
touchmonitor (see website for specifications)
Touch functionality doesn’t work Verify your PC has the latest ELO drivers installed. Perform the calibration routine provided with the
latest ELO drivers.
Technical Assistance
Visit www.elotouch.com/products for technical specifications for this device
Visit www.elotouch.com/go/websupport for online self-help.
Visit www.elotouch.com/go/contactsupport for technical support.
See this user manual’s last page for worldwide technical support phone numbers.

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Chapter 6 - Safety & Maintenance
Safety
To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor. They
are not user-serviceable.
The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert
anything inside the ventilation slots.
The touchmonitor ships with a 3-wire, grounding power cord. The power cord plug only fits into a
grounded outlet. Do not fit or modify the plug into an outlet that has not been configured for this purpose.
Do not use a damaged power cord. Only use the power cord that came with your ELO touchmonitor. Use
of an unauthorized power cord might invalidate your warranty.
Ensure that your installation is equipped to maintain the specified environmental conditions listed in the
Technical Specifications chapter.
Care and Handling
The following tips will help keep your touchmonitor functioning at an optimal level:
Disconnect the AC power cable before cleaning.
To clean the display unit cabinet, use a clean cloth lightly dampened with a mild detergent.
It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does
get inside, turn the unit off and have a qualified service technician check it before you power it
on again.
Do not wipe the screen with a cloth or sponge that could scratch the surface.
To clean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge.
Never apply the cleaner directly to the touchscreen. Do not use alcohol (methyl, ethyl or
isopropyl), thinner, benzene, or other abrasive cleaners.
Ensure the environmental temperature and humidity are maintained within specification and do
no block ventilation slots.
Monitors are not designed for outdoors.

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Waste Electrical & Electronic Equipment Directive (WEEE)
This product should not be disposed of with household waste. It should be deposited at a
facility that enables recovery and recycling.

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Chapter 7 – Regulatory Information
I. Electrical Safety Information:
Compliance is required with respect to the voltage, frequency, and current requirements
indicated on the manufacturer’s label. Connection to a different power source than those specified
herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages
generated by this equipment which constitute a safety hazard. Service should be provided only by
a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation
prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
Notice to Users in the United States: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Notice to Users in Canada: This equipment complies with the Class A limits for radio noise
emissions from digital apparatus as established by the Radio Interference Regulations of Industrial
Canada.
Notice to Users in the European Union: Use only the provided power cords and interconnecting
cabling provided with the equipment. Substitution of provided cords and cabling may compromise
electrical safety or CE Mark Certification for emissions or immunity as required by the following
standards:
This Information Technology Equipment (ITE) is required to have a CE Mark on the
Manufacturer’s label which means that the equipment has been tested to the following Directives
and Standards: This equipment has been tested to the requirements for the CE Mark as required
by EMC Directive 2004/108/EC as indicated in European Standard EN 55022 Class A and the Low
Voltage Directive 2006/95/EC as indicated in European Standard EN 60950.
General Information to all Users: This equipment generates, uses and can radiate radio
frequency energy. If not installed and used according to this manual the equipment may cause
interference with radio and television communications. There is, however, no guarantee that
interference will not occur in any particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe the following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) To ensure compliance, use only the provided manufacturer’s approved line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly approved
by the party responsible for compliance could void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television reception, or any
other device:
a) Verify as an emission source by turning the equipment off and on.
If you determine that this equipment is causing the interference, try to correct the interference
by using one or more of the following measures:
i) Move the digital device away from the affected receiver.

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ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a differentAC outlet so the digital device and the receiver are on
different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O
cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.
(Removing or cutting the line cord ground may in crease RF emission levels and may also present
a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or
television technician.
III. Agency Certifications
The following certifications and marks have been issued or declared for this monitor:
Australia C-Tick
Canada CUL, IC
China CCC
Europe CE
Japan VCCI
Korea KCC
Mexico NOM CoC
Taiwan BSMI
United States FCC, UL
IV. China RoHS
In accordance to Chinese law (Administration on the Control of Pollution Caused by Electronic
Information Products), the section below lists out the name and amount of the toxic and/or
hazardous materials that this product may contain.
Component
Name Toxic or Hazardous Substances and Elements
Lead(Pb)
Mercury(Hg)
Cadmium(Cd)
Hexavalent
Chromium
(Cr6+)
Polybrominated
Biphenyls
(PBB)
Polybrominated
Diphenyl
Ethers (PBDE)
Plastic Parts
O O O O O O
Metal Parts X O O O O O
Wire and
Cable
Assembly
X O O O O O
LCD Panel X O O O O O
Touch
Screen
Panel
X O O O O O
PCBA X O O O O O
Software
(CD, etc.) O O O O O O