Elo TouchSystems ET3201L User manual

USER MANUAL
Elo Touch Solutions
ET3201L 32” Interactive Digital Signage Touchmonitor
ET4201L 42” Interactive Digital Signage Touchmonitor
ET5501L 55” Interactive Digital Signage Touchmonitor
ET7001L 70” Interactive Digital Signage Touchmonitor
SW601990 Rev F

User Manual: Interactive Digital Signage
SW601990 Rev F, Page 2 of 36
Copyright © 2014 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and itsAffiliates. Windows is a trademark of Microsoft
Corporation.

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Table of Contents
Chapter 1 – Introduction ........................................................................... 4
Chapter 2 – Unpacking .............................................................................. 5
Chapter 3 – Touchmonitor Installation ................................................ 6
Chapter 4 – Mounting ................................................................................ 9
Chapter 5 – Operation ............................................................................... 13
Chapter 6 – Technical Support ............................................................... 28
Chapter 7 – Safety & Maintenance ........................................................ 29
Chapter 8 – Regulatory Information ................................................... 30
Chapter 9 – Warranty Information ......................................................... 35

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Chapter 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable
performance with the latest developments in touchscreen technology and display design. This
combination of features creates a natural flow of information between a user and the
touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital
signage LCD panel to provide superior display performance. Its Full HD resolution of
1920x1080 is suitable for displaying graphics and images. Other features that enhance this
LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone
output capability, a remote for on screen display (OSD) controls, and a family of IDS computer
modules.
The computer modules are designed to slide into a bay on the rear of the monitor. The
monitors form factor will not be affected and extra cabling is not required. Your IDS
touchmonitor will turn into an IDS All-in-One touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more
information on touchmonitor safety.
For your health and safety, it is strongly recommended that at least two people (four for the
ET7001L) handle, lift, and/or move these touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the
IDS and optional computer module. Before setting up and powering on your new touchmonitor
and computer module, read through this manual, especially the Installation, Mounting, and
Operation chapters.

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Chapter 2: Unpacking
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic
locks should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L
unit.
3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and the included
accessories.

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Chapter 3: IDS Touchmonitor Installation
Connector Panel & Interfaces
Note: For your health and safety, it is strongly recommended that at
least two people (four for the ET7001L) handle, lift, or move these
Touchmonitors. Elo recommends safe lifting techniques as described
in OSHA/NIOSH Guidelines.
Check that the following items are present and in good condition:
•IDS touchmonitor
•User Manual CD
•Quick Install Guide
•OSD Remote connected to the monitor
•Cables
oHDMI, USB, North America power, Europe/Korea power, U.K. power, Argentina power,
Taiwan power, China power, Korea power, Japan power, & Japan 3pin-2pin adapter
Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access
the touchmonitors connector panel.
Pictures of the connector panel and interfaces. The OSD connection is in red.
3201L/4201L/5501L/7001L
Images of monitor back I/O ports with OSD remote

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IDS Touchmonitor Connections to an External Computer
1. Connect the HDMI cable between the monitor and the video source.
2. Connect the USB touch cable between the monitor and the PC.
3. Select the correct power cable for your region. Connect it between the AC power source
and the touchmonitors POWER IN connector.
4. The touchmonitor ships in an ON state. Use the remote OSD to access the On Screen
Display Menu.

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Installing the IDS Touchscreen Technology Software Drivers
The Elo touch driver and the Elo Computer Module driver packs are available with the CD that
ships with the touchmonitor.
Visit the Elo Touch Solutions website www.elotouch.com for:
•Updates to the Elo touch driver
•Additional touch driver information
•Detailed touch driver installation guides
•Touch drivers for other operating systems
IntelliTouch Plus units are HID compatible, but will require the Elo driver if touch calibration is
required.
Optical units are HID compatible and do not require an Elo touch driver. If an Elo touch driver
has previously been installed on the host computer, remove this driver by opening Control
Panel and selecting to remove the driver completely.

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Chapter 4: Mounting
Note: For your health and safety, it is strongly recommended that at
least two people (four are recommended for the ET7001L) handle, lift,
or move these touchmonitors.
Note: Do NOT lay the display face-down as this can cause damage to
the monitor.
General Mounting Information
The following three mounting orientations are supported: Landscape, portrait and table-top
mode. For optimal touch performance, ensure that the monitor is supported fully and is as
flat as possible.
Portrait

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Landscape
Table Top –Refer to the Temperature Control section for table top mode requirements.