Escene ES282-PC User manual

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ES282-PC IP Smart VoIP Phone User Manual
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INDEX
INDEX2
1. Getting Started 4
About4
Feature Highlights 4
2. Set up the Phone 5
3. Phone User Interface 6
3.1 Hardware Component Instructions 6
3.2 Phone Screen Display Features 8
3.3 Basic Network Settings 10
3.4 SIP Account Settings 11
3.5 Basic Features 12
3.5.1 Making a Call12
3.5.2 Anonymous Call 12
3.5.3 Redial 12
3.5.4 Call Log 13
3.5.5 Making Calls to Contact 13
3.5.6 Multi-lines to Answer the Call 13
3.5.7 Auto-Answer 13
3.5.8 Ending a Call 14
3.5.9 Using Hold and Recover (Switch Calling Line) 14
3.5.10 Transferring Calls 15
3.5.11 Using Mute 15
3.5.12 Do Not Disturb 15
3.5.13 3-way Conference 16
3.5.14 Voice Mail 16
3.6 Advanced Settings 17
3.6.1 Using the phone book 17
3.6.2 Using Call Logs 19
3.6.3 Peer-to-Peer 19
3.7 Keypad Setting 20
3.7.1 Language Setting 20
3.7.2 Message 20
3.7.3 Time & Date 20
3.7.4 Ring Tone and Volume Setting 21
3.7.5 Searching Phone Book 22

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3.7.6 Cannot Set the Features with Keypad 22
4. WEB User Interface 22
Main Interface-Phone Status 22
4.1 Net Work 23
4.1.1 LAN Port 23
4.1.2 PC Port 26
4.1.3 Advanced 26
5 SIP Account 27
5.1Basic 27
5.2 Call 29
5.3 Security 30
6 Phone Setting 30
6.1 Basic 30
6.1.1 Time Settings31
6.1.2 Call 32
6.1.3 VoIP Call Forward 34
6.1.4 QoS 34
6.2 Advanced 35
6.2 .0 Audio 35
6.3 Line Keys 37
6.4 Function Keys 37
6.5 Soft Key 38
6.6 Dial Plan 38
6.7 IP Strategy 39
7 Phone Book 40
7.1 Group 40
7.2 Contact 40
7.3 LDAP 41
7.4 Ban List 42
8 Phone Maintenance 42
8.1 Basic 42

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8.1.1 HTTP Upgrade 42
8.1.2 FTP Upgrade 43
8.1.3 TFTP Upgrade 44
8.1.4 Default Setting 45
8.1.5 Reboot45
8.2 Advanced 46
8.2.1 Log 46
8.2.2 Auto Provision 46
9 Password 47
10 WEB Other Settings or Information - Appendix 47
10.1 WEB User 47
10.2 Multi-Language 48
10.3 Note Tips 48
1. Getting Started
About
ESCENE ES282-PC is a compact office IP phone with rich features. It has 2.4-inch
320x240 HD color LCD up to 4-line display; it also has HD Sound Quality, unique art design, demountable bracket to provide multi-ang
le, 4 programmable keys, and friendly user interface to satisfy users's communication needs. This document revised and updated by
Escene Turkey Distributor Nolto Bilişim (www.nolto.com) at June 2020.
Feature Highlights
a) Multi-Language
The LCD display supports Multi-Language.
b) HD Voice
Special voice processing technology, high-fidelity voice quality, HD encoding, HD Handset, ensure clear, realistic smooth communication.
c) Senior Calling Ability
3 lines with double color (GREEN & RED) LEDs, synchronously control or manage 3 calls, Call queue, Switch between lines. Multi-parties conference
call transfer.
d) All kinds of Phone Book

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It supports XML Personal Phone Book\LDAP\Enterprise Phone Book etc. This feature satisfies customer's phone book requirements.
e) Support HTTP\TFTP\FTP\Auto-Provision.
f) Support POE (Remark: ES282-PC) and Power Adapter.
g) Standard desktop bracket.
h) Support 15 programmable keys.
2. Set up the Phone
a) Packing List:
Check the packing list before installation, if you find anything missing, contact your system administrator.
⚫1*ES282-PC IP Phone
⚫1*Handset
⚫1* Handset Cord
⚫1*Ethernet Cable
⚫1*Phone Bracket
⚫1*Quick Setup Guide
b) Phone Installation:
This section introduces how to install the phone with the components in the packing list:
⚫Attach the Bracket
⚫Connect the Handset and optional Headset
⚫Connect the Network and Power
Attach the Bracket
Pls follow as below pictures to attach the bracket.
Connect the Handset and optional Headset

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Connect the Network and Power
You have two options for power supply. Your system administrator will advise you which one to use.
⚫AC power adapter
⚫POE (Power over Ethernet) IEEE802.3af
NOTES：Pls make sure your phone support POE feature. You can check the label on the back of the phone, for example "Model: ES282-PC-P
Rev:2.1.0", the P means it support POE feature.
Note: If POE works, the phone does not need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub are POE compliant.
3. Phone User Interface
3.1 Hardware Component Instructions
The main hardware components of the ES282-PC IP Phone are the LCD screen and the keypad.

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Hardware component instructions of the ES282-PC IP Phone are:
ITEM
DESCRIPTION
1
LCD Screen
Displayed information about calls, messages, soft keys, time, date, and other relevant data:
• Call information — caller ID, call duration
• Icons (e.g. )
• Missed calls or second incoming caller's information
•Time and date
2
Light Status
Red-Flashing: There is an incoming call or be Hold.
Red-Steady: Hook-off. or be in a usual conversation
3
Line Key
Green-Steady: There is a conversation making on the line
Red-Flashing: There is call coming in

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Green-Flashing: The line is on hold
Dark: Accounts are idle
4
Soft Key
Labels automatically to identity their context-sensitive features
5
Navigation Key
Scroll through the displayed information, and in the idle feature:
UP: Open the "All CONTACT LOG"
DOWN: Open the "MISSED CALL"
RIGHT: Open the "RECEIVED CALL"
LEFT: Open the "DAIL CALL"
6
OK Key
Confirm the action
7
C Key
Cancels actions or rejects an incoming call, and the other feature:
In the idle: Open the "Phone Status".
Diagnosis: Press and hold 3 second to open "Hardware Diagnosis".
MUTE: "MUTE" feature is enabled if you press it while the conversation making on the
phone.
8
Functions Key
Conference\Redial\Transfer\Hold
9
Speaker Key
Toggles the hands-free speaker phone mode.
10
Mc
Voice input
11
Volume Key
Adjusts the volume of the handset, headset, speaker, and ringer
12
Keypad
Provides the digits, letters, and special characters in context-sensitive applications.
13
Handset
Voice input and output
14
Speaker
Voice output
15
Headset Key
Toggles and indicates the headset mode.
16
Message Key
Indicates and accesses voice messages.
3.2 Phone Screen Display Features
If the phone has successfully started up and after using, the idle LCD display will show information as below:

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ITEM
DESCRIPTION
1
TIME & DATE
TIME & DATE display in the middle of the screen.
2
Auto-Answer icon
Enable this feature, it will display "AA" at the top right corner.
3
Missed Call
Missed Call under the TIME in the middle of screen
4
Line Status
There are four status as below:
a. LAN Disconnect: Disconnect the network
b. :Account failed to register
c. :Account successfully registered
d. :Account successfully registered and DND feature is enabled. The DND icon also
will display at the top right corner.
5
Soft Key Area
Labels automatically to identity their context-sensitive features
6
Screen Top Icon
The Screen Top Icon from left to right is:
: Handset Hand on status
: Speaker Hand on status
: Headset Hand on status
: Call MUTE

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: Missed Call
: Call Forward
: Text Message
: Keypad Lock
: Network is unavailable
3.3 Basic Network Settings
The phone supports Three Modes of Network Setting. Include PPPoE\Static IP\DHCP.
DHCP Setting
Feature
Operating Steps
DHCP
Press MENU> System Settings> Advanced Settings> Password (Default is Empty)> Network> LAN Port
⚫Press LAN Port to login into the menu
⚫Select "DHCP" mode
⚫Press "Enter" key
⚫Set the DNS\web port\telnet port
⚫Press "Save" key to make it work
⚫Tips "Network is changed, press OK reboot "
Static IP Setting
Feature
Operating Steps
Static IP
Press MENU> System Settings> Advanced Settings> Password (Default is Empty)> Network> LAN Port
⚫Press LAN Port to login into the menu
⚫Select "Static" mode
⚫Press "Enter" key
⚫Set the IP\Mask\GW\DNS\web port\telnet port
⚫Press "Save" key to make it work
⚫Tips "Network is changed, press OK reboot "
PPPoE Setting
Feature
Operating Steps