Cisco Unified 6921 Instruction Manual

Cisco Unified IP Phone Settings
•Phone Settings Overview, page 1
•Cisco Unified IP Phone Configuration Menus, page 1
•Network Setup Menu, page 3
•IPv4 Setup Menu Options, page 8
•IPv6 Setup Menu Options, page 13
•Security Setup Menu, page 14
Phone Settings Overview
The Cisco Unified IP Phone includes many configurable network settings that you may need to modify before
the phone is functional for your users. You can access these settings, and change some of them, through menus
on the phone. Settings that are display-only on the phone are configured in Cisco Unified Communications
Manager Administration.
Cisco Unified IP Phone Configuration Menus
The Cisco Unified IP Phone includes the following configuration menus:
•Network Setup: Provides options for viewing and making a variety of network settings.
•IPv4 Configuration: A submenu of the Network Setup menu, the IPv4 menu items provide additional
network options for viewing and setting.
•IPv6 Configuration: A submenu of the Network Setup menu, the IPv6 menu items provide additional
network options for viewing and setting.
Before you can change option settings on the Network Setup menu, you must unlock options for editing.
You can control whether a phone user has access to phone settings by using the Settings Access field in the
Cisco Unified Communications Manager Administration Phone Configuration window.
Related Topics
IPv4 Setup Menu Options, on page 8
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IPv6 Setup Menu Options, on page 13
Network Setup Menu, on page 3
Security Setup Menu, on page 14
Display Configuration Menu
You can control whether a phone has access to the Settings menu or to options on this menu by using the
Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration
window. The Settings Access field accepts these values:
•Enabled: Allows access to the Settings menu.
•Disabled: Prevents access to the Settings menu.
•Restricted: Allows access to the User Preferences menu and allows volume changes to be saved. Prevents
access to other options on the Settings menu.
If you cannot access an option on the Administrator Settings menu, check the Settings Access field.
To display a configuration menu, perform these steps:
Procedure
Step 1 Press Applications.
Step 2 Select Admin Settings.
For information about the Status menu, see Cisco Unified IP Phone Model Information, Status, and
Statistics For information about the Reset Settings menu, see Troubleshooting and Maintenance
Note
Step 3 Enter the password and then press Select. The Admin Settings password is configured in the Local Phone
Unlock Password parameter in the Common Phone Profile Configuration on Cisco Unified Communications
Manager Administration.
Users can access the Admin Settings without entering a password when the Local Phone Unlock
Password parameter is not configured
Note
Step 4 Perform one of these actions to display the desired menu:
•Use the navigation bar to select the desired menu and then press Select.
•Use the keypad on the phone to enter the number that corresponds to the menu.
Step 5 To display a submenu, repeat Step 4.
Step 6 To exit a menu, press Exit.
Related Topics
Password Protection, on page 3
Edit Values, on page 3
Network Setup Menu, on page 3
IPv4 Setup Menu Options, on page 8
IPv6 Setup Menu Options, on page 13
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Cisco Unified IP Phone Settings
Display Configuration Menu

Password Protection
You can apply a password to the phone so that no changes can be made to the administrative options on the
phone without password entry on the Administrator Settings phone screen.
Apply Phone Password
To apply a password to the phone, perform these steps:
Procedure
Step 1 In Cisco Unified Communications Manager Administration, navigate to the Common Phone Profile
Configuration window using Device >Device Settings >Common Phone Profile.
Step 2 Enter a password in the Local Phone Unlock Password option.
Step 3 Apply the password to the common phone profile that the phone uses.
Edit Values
When you edit the value of an option setting, follow these guidelines:
•Use the keys on the keypad to enter numbers and letters.
•To enter letters by using the keypad, use a corresponding number key. Press the key one or more times
to display a particular letter. For example, press 2once for “a,”twice quickly for “b,”and three times
quickly for “c.”After you pause, the cursor automatically advances to allow you to enter the next letter.
•To enter a period (for example, in an IP address), press * on the keypad.
•Press the up arrow on the navigation bar to move the cursor to the left most character, and press the
down arrow on the navigation bar to move the cursor to the right most character.
•Press if you make a mistake. This softkey deletes the character to the left of the cursor.
•Press Cancel before pressing Save to discard any changes that you have made.
The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if
necessary. For more information, see the Cisco Unified IP Phone Reset or Restore.
Note
Network Setup Menu
The Network Setup menu provides options for viewing and making a variety of network settings. The following
table describes these options and, where applicable, explains how to change them.
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Cisco Unified IP Phone Settings
Password Protection

For information about how to access the Network Setup menu, see the Display Configuration Menu, on page
2.
For information about the keys you can use to edit options, see the Edit Values, on page 3.
Table 1: Network Setup Menu Options
To ChangeDescriptionOption
Scroll to IPv4 Setup and press
Select.
In the IPv4 Setup submenu, you can do the
following:
•Enable or disable the phone to use the
IP address that is assign by the DHCP
server.
•Manually set the IP Address, Subnet
Mask, Default Routers, DNS Server,
and Alternate TFTP servers.
For more information on the IPv4 address
fields, see IPv4 Setup Menu Options, on page
8.
IPv4 Setup
Scroll to IPv6 Setup and press
Select.
In the IPv6 Setup submenu, you can do the
following:
•Enable or disable the phone to use the
IPv6 address that is assign by the
DHCPv6 server.
•Manually set the IPv6 Address, Subnet
Prefix Length, IPv6 DNS Server, and
IPv6 TFTP Servers.
For more information on the IPv6 address
fields, see IPv6 Setup Menu Options, on page
13.
IPv6 Setup
Display only—Cannot configure.
Unique host name that the DHCP server
assigned to the phone.
Host Name
Set Domain Name Field, on page
6
Name of the Domain Name System (DNS)
domain in which the phone resides.
Domain Name
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Cisco Unified IP Phone Settings
Network Setup Menu

To ChangeDescriptionOption
Display only—Cannot configure.
The phone obtains its Operational
VLAN ID via Cisco Discovery
Protocol (CDP) from the switch to
which the phone is attached. To
assign a VLAN ID manually, use
the Admin VLAN ID option.
Auxiliary Virtual Local Area Network
(VLAN) configured on a Cisco Catalyst
switch in which the phone is a member.
If the phone has not received an auxiliary
VLAN, this option indicates the
Administrative VLAN.
If neither the auxiliary VLAN nor the
Administrative VLAN are configured, this
option defaults to a VLAN ID of 4095.
Operational VLAN ID
Set Admin VLAN ID Field, on
page 7
Auxiliary VLAN in which the phone is a
member.
Used only if the phone does not receive an
auxiliary VLAN from the switch; otherwise
it is ignored.
Admin. VLAN ID
Set PC VLAN Field, on page 7Allows the phone to interoperate with 3rd
party switches that do not support a voice
VLAN. The Admin VLAN ID option must
be set before you can change this option.
PC VLAN
Set SW Port Configuration Field,
on page 7
Speed and duplex of the network port. Valid
values:
•Auto Negotiate
•1000 Full: 1000-BaseT/full duplex
(Supported only for Cisco Unified IP
Phone 6945.)
•100 Half: 100-BaseT/half duplex
•100 Full: 100-BaseT/full duplex
•10 Half: 10-BaseT/half duplex
•10 Full: 10-BaseT/full duplex
If the phone is connected to a switch,
configure the port on the switch to the same
speed/duplex as the phone, or configure both
to auto-negotiate.
If you change the setting of this option, you
must change the PC Port Configuration option
to the same setting.
SW Port Setup
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Cisco Unified IP Phone Settings
Network Setup Menu

To ChangeDescriptionOption
Set PC Port Configuration Field,
on page 8
Speed and duplex of the access port. Valid
values:
•Auto Negotiate
•1000 Full: 1000-BaseT/full duplex
(Supported only for Cisco Unified IP
Phone 6945.)
•100 Half: 100-BaseT/half duplex
•100 Full: 100-BaseT/full duplex
•10 Half: 10-BaseT/half duplex
•10 Full: 10-BaseT/full duplex
If the phone is connected to a switch,
configure the port on the switch to the same
speed/duplex as the phone, or configure both
to autonegotiate.
If you change the setting of this option, you
must change the SW Port Configuration
option to the same setting.
PC Port Setup
From Cisco Unified
Communications Manager
Administration, choose Device >
Phone >Phone Configuration.
Enables and disables Link Layer Discovery
Protocol Media Endpoint Discovery
(LLDP-MED) on the switch port. Use this
setting to force the phone to use a specific
discovery protocol, which should match the
protocol supported by the switch. Settings
include:
•Enabled: default
•Disabled
LLDP-MED: Switch
Port
Set Domain Name Field
Procedure
Step 1 Set the DHCP Enabled option to No.
Step 2 Scroll to the Domain Name option, press Edit, and then enter a new domain name.
Step 3 Press Apply, and then press Save.
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Cisco Unified IP Phone Settings
Set Domain Name Field

Set Admin VLAN ID Field
Procedure
Step 1 Scroll to the Admin. VLAN ID option, press Edit , and then enter a new Admin VLAN setting.
Step 2 Press Apply, and then press Save.
Set PC VLAN Field
Procedure
Step 1 Make sure the Admin VLAN ID option is set.
Step 2 Scroll to the PC VLAN option, press Edit, and then enter a new PC VLAN setting.
Step 3 Press Apply, and then press Save.
Set SW Port Configuration Field
Procedure
Step 1 Unlock network setup options.
Step 2 Scroll to the SW Port Setup option and then press Edit.
Step 3 Scroll to the setting that you want and then press Select.
Step 4 To configure the setting on multiple phones simultaneously, enable the Switch Port Remote Configuration in
the Enterprise Phone Configuration (System >Enterprise Phone Configuration).
If the ports are configured for Switch Port Remote Configuration in Unified Communications Manager,
the data cannot be changed on the phone.
Note
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Cisco Unified IP Phone Settings
Set Admin VLAN ID Field

Set PC Port Configuration Field
Procedure
Step 1 Unlock network setup options.
Step 2 Scroll to the PC Port Setup option and then press Edit.
Step 3 Scroll to the setting that you want and then press Select.
Step 4 To configure the setting on multiple phones simultaneously, enable the PC Port Remote Configuration in the
Enterprise Phone Configuration (System >Enterprise Phone Configuration).
If the ports are configured for PC Port Remote Configuration in Unified Communications Manager,
the data cannot be changed on the phone.
Note
IPv4 Setup Menu Options
The IPv4 Setup menu is a submenu of the Network Setup menu. To reach the IPv4 Setup menu, select the
IPv4 option on the Network Setup menu.
The following table describes the IPv4 Setup menu options.
For information about the keys you can use to edit options, see the Edit Values, on page 3.
Table 2: IPv4 Setup Menu Options
To ChangeDescriptionOption
Set DHCP Field, on page 9Indicates whether the phone has DHCP
enabled or disabled.
When DHCP is enabled, the DHCP server
assigns the phone an IP address. When
DHCP is disabled, the administrator must
manually assign an IP address to the phone.
For more information, see DHCP Usage,
on page 12.
DHCP
Set IP Address Field, on page
10
Internet Protocol (IP) address of the phone.
If you assign an IP address with this option,
you must also assign a subnet mask and
default router. See the Subnet Mask and
Default Router options in this table.
IP Address
Set Subnet Mask Field, on page
10
Subnet mask used by the phone.Subnet Mask
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Cisco Unified IP Phone Settings
Set PC Port Configuration Field

To ChangeDescriptionOption
Set Default Router Field, on
page 10
Default router used by the phone (Default
Router 1).
Default Router 1
Set DNS Server Field, on page
10
Primary Domain Name System (DNS)
server (DNS Server 1) and optional backup
DNS servers (DNS Server 2–5) used by the
phone.
DNS Server 1
Set Alternate TFTP Field, on
page 11
Indicates whether the phone is using an
alternative TFTP server.
Alternate TFTP
Set TFTP Server 1 Field, on
page 11
Primary Trivial File Transfer Protocol
(TFTP) server used by the phone. If you are
not using DHCP in your network and you
want to change this server, you must use the
TFTP Server 1 option.
If you set the Alternate TFTP option to yes,
you must enter a nonzero value for the TFTP
Server 1 option.
TFTP Server 1
Set TFTP Server 2 Field, on
page 11
Optional backup TFTP server that the phone
uses if the primary TFTP server is
unavailable.
TFTP Server 2
Release DHCP Address, on
page 12
Releases the IP address assigned by DHCP.DHCP Address Released
Set DHCP Field
Procedure
Step 1 Scroll to the DHCP option.
Step 2 Press Edit.
Step 3 Press either No to disable DHCP, or press Yes to enable DHCP.
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Cisco Unified IP Phone Settings
Set DHCP Field

Set IP Address Field
Procedure
Step 1 Set the DHCP option to No.
Step 2 Scroll to the IP Address option, press Edit, and then enter a new IP Address.
Step 3 Press Apply, then press Save.
Set Subnet Mask Field
Procedure
Step 1 Set the DHCP Enabled option to No.
Step 2 Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask.
Step 3 Press Apply, then press Save.
Set Default Router Field
Procedure
Step 1 Set the DHCP Enabled option to No.
Step 2 Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address.
Step 3 Press Apply, then press Save.
Set DNS Server Field
Procedure
Step 1 Set the DHCP Enabled option to No.
Step 2 Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.
Step 3 Press Apply, then press Save.
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Cisco Unified IP Phone Settings
Set IP Address Field

Set Alternate TFTP Field
Procedure
Step 1 Scroll to the Alternate TFTP option.
Step 2 Press Yes if the phone should use an alternative TFTP server; press No if the phone should not use an alternative
TFTP server.
Set TFTP Server 1 Field
Procedure
Step 1 If DHCP is enabled, set the Alternate TFTP option to Yes.
Step 2 Scroll to the TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address.
Step 3 Press Apply, then press Save.
Set TFTP Server 2 Field
Procedure
Step 1 Enter an IP address for the TFTP Server 1 option.
Step 2 Scroll to the TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address.
Step 3 Press Apply, and then press Save.
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Cisco Unified IP Phone Settings
Set Alternate TFTP Field

Release DHCP Address
Procedure
Step 1 Scroll to the DHCP Address Released option.
Step 2 Press Edit.
Step 3 Press Yes to release the DHCP Address.
DHCP Usage
If you are configuring the Ethernet network settings on the phone for an IP network, you can set up an IP
address for the phone by either using DHCP or manually entering an IP address.
You must also enter the domain name for the phone in the Ethernet Setup page.Note
Set Up Phone To Use DHCP
To enable DHCP and allow the DHCP server to automatically assign an IP address to the Cisco Unified IP
Phone and direct the phone to a TFTP server, perform these steps:
Procedure
Step 1 Press Applications and choose Administrator Settings >Network Setup >Ethernet Setup >IPv4 Setup.
Step 2 To enable DHCP, set DHCP Enabled to Yes. DHCP is enabled by default.
Step 3 To use an alternate TFTP server, set Alternate TFTP Server to Yes, and enter the IP address for the TFTP
Server.
Consult with the network administrator to determine whether you need to assign an alternative TFTP
server instead of using the TFTP server that DHCP assigns.
Note
Step 4 Press Apply,
Set Up Phone To Not Use DHCP
When not using DHCP, you must configure the IP address, subnet mask, TFTP server, and default router
locally on the phone.
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Cisco Unified IP Phone Settings
Release DHCP Address

Procedure
Step 1 Press Applications and choose Administrator Settings >Network Setup >Ethernet Setup >IPv4 Setup.
Step 2 To disable DHCP and manually set an IP address:
a) Set DHCP Enabled to No.
b) Enter the static IP address for phone.
c) Enter the subnet mask.
d) Enter the default router IP addresses.
e) Set Alternate TFTP Server to Yes, and enter the IP address for TFTP Server 1.
Step 3 Press Apply.
IPv6 Setup Menu Options
The IPv6 Setup menu is a submenu of the Network Setup menu. To reach the IPv6 Setup menu, select the
IPv6 option on the Network Setup menu.
The following table describes the IPv6 Setup menu options.
Table 3: IPv6 Setup Menu Options
DescriptionOption
Indicates whether the phone has DHCPv6 enabled or disabled.
When DHCPv6 is enabled, the DHCPv6 server assigns the phone an IPv6
address. When DHCP v6 is disabled, the administrator must manually assign
an IPv6 address to the phone.
DHCPv6
Internet Protocol version 6 (IPv6) address of the phone. The IPv6 address
is a 128 bit address.
If you assign an IP address with this option, you must also assign the IPv6
prefix length and default router.
IPv6 Address
Subnet prefix length that is used by the phone. The subnet prefix length is
a decimal value from 1-128, that specifies the portion of the IPv6 address
that comprises the subnet.
IPv6 Prefix Length
Default router used by the phone (Default Router 1).IPv6 Default Router 1
Primary Domain Name System (DNS) server (DNS Server 1) used by the
phone.
IPv6 DNS Server 1
The phone has been configured to release its IPv6 address.IPv6 Address Released
Indicates whether the phone is using the IPv6 Alternate TFTP server.IPv6 Alternate TFTP
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Cisco Unified IP Phone Settings
IPv6 Setup Menu Options

DescriptionOption
Primary IPv6 Trivial File Transfer Protocol (TFTP) server used by the phone.IPv6 TFTP Server 1 (SCCP
phones only)
Optional backup IPv6 TFTP server that the phone uses if the primary IPv6
TFTP server is unavailable.
IPv6 TFTP Server 2 (SCCP
phones only)
Related Topics
Display Configuration Menu, on page 2
Password Protection, on page 3
Edit Values, on page 3
Security Setup Menu
The Security Configuration menu provides information about various security settings. It provides access to
the Trust List File screen and the 802.1x authentication.
The following table describes the options in this menu.
Table 4: Security Menu settings
To changeDescriptionOption
From Cisco Unified Communications Manager
Administration, choose Device >Phone >
Phone Configuration.
Displays the security mode that is set
for the phone.
Security Mode
For information about how to manage the LSC
for your phone, see “Using the Certificate
Authority Proxy Function”chapter in Cisco
Unified Communications Manager Security
Guide.
Indicates if a locally significant
certificate (used for the security
features) is installed on the phone
(Installed) or is not installed on the
phone (Not Installed).
LSC
For more information, see the Trust List Menu,
on page 14.
The Trust List provides submenus for
CTL signature and Call Manager/TFTP
Server.
Trust List
See 802.1X Authentication and Status, on page
15.
Displays the device authentication,
EAP/MD5, and transaction status.
802.1X
Authentication
Trust List Menu
The Trust List menu displays information about all the servers that the phone trusts and includes the options
described in the following table.
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Cisco Unified IP Phone Settings
Security Setup Menu

To exit the Trust List menu, press Back.
Table 5: Trust List menu settings
To changeDescriptionOption
For more information about this
file, see “Configuring the Cisco
CTL Client”chapter in the Cisco
Unified Communications Manager
Security Guide.
Displays the MD5 hash of the CTL
file.
CTL File
For more information about this
file, see “Configuring the Cisco
ITL Client”chapter in the Cisco
Unified Communications Manager
Security Guide.
Displays a submenu of options.
Select an option to view its ITL
setting information:
•ITL Signature: MD5 hash of
the ITL file
•Unified CM/TFTP Server
•CAPF Server
•TVS
ITL File
Displays the SRST router.Configuration (signed)
802.1X Authentication and Status
The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication
and view transaction status. These options are described in the following table.
To exit these menus, press Exit.
Table 6: 802.1X Authentication Settings
To ChangeDescriptionOption
Set Device Authentication Field, on page
16
Determines whether 802.1X
authentication is enabled:
•Enabled: Phone uses 802.1X
authentication to request network
access.
•Disabled: Default setting in
which the phone uses CDP to
acquire VLAN and network
access.
Device Authentication
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Cisco Unified IP Phone Settings
802.1X Authentication and Status

To ChangeDescriptionOption
Display only. Cannot configure.Device ID: A derivative of the phone
model number and unique MAC
address displayed in this format:
CP-<model>-SEP-<MAC>
EAP-MD5
Set EAP-MD5 Shared Secret Field, on
page 17
Shared Secret: Choose a password to
use on the phone and on the
authentication server. The password
must be between 6 and 32 characters,
consisting of any combination of
numbers or letters.
If you disable 802.1X
authentication or perform a
factory reset of the phone, the
shared secret is deleted.
Note
Display only. Cannot configure.Realm: Indicates the user network
domain, always set as Network.
To view the transaction status of your
802.1X Authentication, choose
Applications >Admin Settings >Security
Configuration >802.1X Authentication
Status.
Displays the transaction status of your
802.1X Authentication.
Transaction Status
Set Device Authentication Field
Procedure
Step 1 Choose Applications >Admin Settings >Security Config >802.1X Authentication >Device
Authentication.
Step 2 Press Edit.
Step 3 Set the Device Authentication option to Enabled or Disabled.
Step 4 Press Save.
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Cisco Unified IP Phone Settings
802.1X Authentication and Status

Set EAP-MD5 Shared Secret Field
Procedure
Step 1 Choose Applications >Admin Settings >Security Config >802.1X Authentication >EAP-MD5 >Shared
Secret.
Step 2 Press Edit.
Step 3 Enter the shared secret.
Step 4 Press Save.
See the Cisco Unified IP Phone Security Problems for assistance in recovering from a deleted shared secret.
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Cisco Unified IP Phone Settings
802.1X Authentication and Status

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Cisco Unified IP Phone Settings
802.1X Authentication and Status