Escene Sayhi US102 User manual

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EsceneCommunication
US102IPPhone
User Manual
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TablesofContents
1. GettingStarted..............................................................................................................................1
About........................................................................................................................................1
FeatureHighlights:...................................................................................................................1
TechnicalFeatures....................................................................................................................1
2. ConnectingYourPhone................................................................................................................3
3. Phoneoverview.............................................................................................................................4
UnderstandingButtonsandHardware......................................................................................4
UnderstandingPhoneScreenFeatures......................................................................................6
4. BasicCall Handling......................................................................................................................7
PlacingaCall............................................................................................................................7
AnsweringaCall......................................................................................................................8
EndingaCall............................................................................................................................8
UsingHoldandResume(SwitchCallingLine)........................................................................9
TransferCalls............................................................................................................................9
UsingMute............................................................................................. 误！未定义书签。
DoNotDisturb..........................................................................................................................9
3-wayConference...................................................................................................................10
5. AdvancedCall Handling.............................................................................................................11
UsingthePhoneBook............................................................................................................11
UsingCall Logs......................................................................................................................11
6. KeypadInstruction......................................................................................................................12
SIPAccountSettings...............................................................................................................12
NetworkSetting......................................................................................................................13
CustomizingRingsandVolume..............................................................................................14
7. Web Settings...............................................................................................................................15
ConfigGuide...........................................................................................................................15
Network..................................................................................................................................17
SIPAccount............................................................................................................................18
Audio...................................................................................................... 误！未定义书签。
PhoneBook.............................................................................................. 误！未定义书签。
Group.............................................................................................. 误！未定义书签。
Contact............................................................................................ 误！未定义书签。
BanList............................................................................................ 误！未定义书签。
EnterprisePhonebook..................................................................... 误！未定义书签。
Advance................................................................................................. 误！未定义书签。
PhoneSetting.................................................................................. 误！未定义书签。
VLANSetting................................................................................. 误！未定义书签。
VPNSetting.................................................................................... 误！未定义书签。
DialPlansetting.............................................................................. 误！未定义书签。
GlobalSIP....................................................................................... 误！未定义书签。
PhoneMaintenance................................................................................. 误！未定义书签。
Log.................................................................................................. 误！未定义书签。

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Default Setting................................................................................ 误！未定义书签。
AutoProvision................................................................................ 误！未定义书签。
FTPUpgrade................................................................................... 误！未定义书签。
TFTPUpgrade................................................................................. 误！未定义书签。
HTTPUpgrade................................................................................ 误！未定义书签。
Reboot............................................................................................. 误！未定义书签。
PhoneStatus............................................................................................ 误！未定义书签。
SystemInfo............................................................................................. 误！未定义书签。
About...................................................................................................... 误！未定义书签。
Appendix .............................................................................................................................37

US102 IPPhone
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1. GettingStarted
About
US102 isapopulartypeIPPhoneinSayhiphonesseries,withmoderndesign,functional,
practicaland voiceclaritycharacteristics.Itaccomplishedthepowerfultelephonyfeaturesby
cooperating withthecommunicationsplatform,suchascall transfer,hotline,third-party
conferences,voice mail, interruption-free, etc.
FeatureHighlights:
lHD Voice:HD Codec
lSupportunifiedmaintenance and autoupgrade
lEnterprisePhoneBook
lSupportHeadsetinterface
lSupportPoEand ACpoweradapter
lSupportHTTP/TFTP/FTPAuto-provision/TR069 forupgradesoftware
TechnicalFeatures
Item TechnicalFeatures
GrayscaleLCDwithbackground light
Screen
128*64 characters
Language English, Chinese
Line 2
Function
Keys
5 Navigationkeys(Arrowbutton, OK button)
Volumebutton(multiplexupanddownkeys)
Hands-free
Mute
Headset
Message
Menu
Hold
Redial
Conference
Transfer
VoIP
Protocol
SIP2.0

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Network
Protocol
HTTP, BOOTP,FTP, TFTP,IEEE802.1Q,*IEEE802.1X
Codec G.723、G.729A 、G.711A/UG.722
QoS TOS, JifferBuffer, VAD, CNG, G.168 (32ms)
Network 2*RJ45 10/100MEthernetinterfaces(LAN/PC)
IPAssignment: StaticIPorDHCP
VPN(L2TP),VLAN/QoS
DNSClients(PrimaryandSecondary)
Speech Handset, HeadsetorHand-freeMode,
Call centerheadsetand3.5mmheadsetsupported
9-levelsvolumeadjustment
Call
Processing
Call Waiting, Call Queuing
Call Forward, Call Transfer, Call Holding, Call Pickup, Callback
Redial,Auto-answer
Phonedirectoryspeeddial, call recorddirectdial
3-wayconference
DnD
Voicemail,Voice Prompt, Voice Message
Application
Enterprisephonedirectory
XMLPhonebook
Privatephonedirectory
Security PasswordLogin Web
Signalingencryption
Mediaencryption
Management
Upgrade:HTTP/TFTP/PnPauto-provision
Configurations:Phone/Web/auto-provision
Debug:Telnet/Phone/Web
Power
Supply
Poweradapter:AC100~240VinputandDC5V/1Aoutput
PoE(IEEE 802.af)
Specification
StorageTemperature:0~60
OperatingHumidity:10%~90%
Size:335mm*219mm*68mm
Netweight: 1.07kg

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2. ConnectingYourPhone
Yoursystemadministratorwill likelyconnectyournewSayHiUS102IPPhonetothecorporateIP
telephonynetwork.Ifthatisnotthecase,refertothegraphicandtablebelowtoconnectyour
phone.
1)OpentheboxofUS102 IPPhone，carefullycheckthepacking listasfollow:
Item Counts
IPPhone 1
Handset 1
HandsetCord 1
Poweradapter 1 (PhonewithPoEwithoutPoweradapter)
RJ45 cable 1
RJ11 cable 1
CD 1
QuickInstallation 1
QuickUserGuide 1
Productcertification
1
2)Asshowninfigure2.1，pleaseplugHandsetCordintoRJ11 interfaces(IPPhoneand
Handset)，RJ45 cableintotheLANinterface；IPPhonewill automaticallystartifIPPhonewith
POEfunction.
3)ThephonemustworktogetherwithpoweradapterwithoutPOEsupport.
4)If youwantconnectyourcomputerintoLANatthesametime,pleaseconnectyour
computertoPCinterface ofthephonewithaRJ45 cable.
Figure2.1 InterfacesofSayHi US102

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3. Phoneoverview
UnderstandingButtonsandHardware
You canidentifybuttonsand hardwareonyourSayHiUS102 fromfigure3.1.
Figure3.1 SayHi US102
Item Description
1 LCDScreem 128*64 characters, grayscaleLCDwithbackgroundlight

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2 Menubutton:whichbuttommakeyouenterthemenusetting
interface
3 Linebutton:US102 havetwoaccount,oneaccounthavea
correspondinglinebutton.Ifthecall comingorthelineisused,the
lightwill becomered.
4 Receivedbutton:youcansearchthephonenumberwhichyouhave
receivebypress thisbutton
5 Vol+button:youcanadjustthevolume
6 Missedbutton:youcansearchthephonenumberwhichyouhave
missedbypress thisbutton.
7 Dialedbutton:youcansearchthephonenumberwhhichyouhace
dailedbypress thisbutton.
8
OK button:Toconfirmtheaction.
9 0-9，*，# BasicCall Handling:press #”send outacall bydefault.
10 Speakerbutton:Togglesthespeakerphoneonoroff.
11
Therebutton
Conferencebutton:Connectcalling/calledparty
Transferbutton Transferredirectsaconnectedcall.
Redialbutton:Todialthelastnumber.
12 light:Itwill flashifacall comein
Itwill becomeredifyouwanttodail aphonenumber.
13
Blfbutton
You cansetfourtypeonblf.therearespeeddial,Asterisk
BLF,SpeedDialPrefix, DTMF.

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UnderstandingPhoneScreenFeatures
Thisiswhatyourmainphonescreenmightlooklike:
Figure3.3 SayHi US102 PhoneLCD
Screendisplays Functions
1 Date Showcurrentdate（You cansetwithdifferentsources，themore
7. WebSetting)
2 Time Showcurrenttime（Youcansetwithdifferentsources，themore
7. WebSetting)
3 Linestatus Showthephonelinestatus:
1) :Disconnectintonetwork.
2) :OnlyPeer-to-Peercall.
3) :Networkconnectednormal,butthelineisnot
successfullyregistered.
4) :NetworkisOK and thelineisavailable.
5) :LineisturnedonDND.
○
1
○
2
○
3

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4. BasicCall Handling
You canperformbasiccall-handlingtasksusingarangeoffeaturesandservices.Feature
availabilitycanvary;see yoursystemadministratorformoreinformation.
Note: Theboldtypeofthefollowingtextintablesignifiesthephone'sbutton.
PlacingaCall
Herearesomeeasywaystoplace acall onSayHiUS102 IPPhone:
Ifyouwantto... Then
Place acall using
thehandset
Pickup thehandset
Place acall using
aspeakerphone
Press Speaker button
Place acall using
aheadset
Puton
yourheadset,
active Headset buttonso
thatthestatuslightis
Red ,and thendo as
usingspeakerphone
--1)You canheardialtone;
--2)Enteranumber；
--3)Press #button (default)，
-orwait 5s(default), thenit sendthe
numberautomatically.
Redial -- press Navigationbutton-Right (inStandbyinterface)> Dialed ”,
selectanumber, andpress .
Dialfromacall
log
--1)Press MENU or OK button >Calls ”,you canselect Missedcalls”,
Receivedcalls”and Dialednumbers”,
-orpress Navigationbutton (inStandbyinterface)>select Missed ”
(down), Received ”(left)and numbers”(right))；
--2)Thenpress .
Tips
•Youcandialon-hook,withoutadialtone(pre-dial). Topre-dial, enteranumber, and thengo
off-hookbyliftingthehandsetorpressing Headset or Speaker button.

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Answering aCall
You canansweracall by simplyliftingthehandset,oryoucanuseotheroptionsiftheyare
availableonSayHiUS102.
Ifyouwantto... Then...
Answerwitha
handset
--Pickupthehandset
Answerwiththe
speakerphone
(Non-headsetmode)
--Press Speaker button
Answerwiththea
headset
--1)Yourphonering;
--2)LightstripisRed
and flashing；
--Putonheadset,press Headset button,
and thendoasusingspeakerphone
Auto-answer --1)Press MENU or OK button> Functions ”> Autoanswer”;
--2)Select Enable”;
--3)Yourphoneanswersincomingcallsautomaticallyafterafewrings.
Tips
•YoursystemadministratorconfiguresAuto-answertouseeitherthespeakerphoneoraheadset.
You mightuseAuto-answerifyoureceiveahighvolumeofincomingcalls.
EndingaCall
Toendacall, hangup. Herearesomemoredetails.
Ifyouwantto... Then...
Hang upwhileusing the
Handset
-- Returnthehandsettoitscradle
Hang upwhileusing the
speakerphone
-- Press Speaker button
Hang upwhileusing the --Press Handset button, （Donotkeeptheheadsetmode)

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Headset
UsingHoldandResume(SwitchCallingLine)
You canholdand resumecalls.
Ifyouwantto... Then...
Putacall on hold Press HOLD button
Resumeacall Press HOLD button
Tips
•EngagingtheHoldfeaturetypicallygeneratesmusicorabeeping tone.
TransferCalls
Transferredirectsaconnectedcall. Thetargetisthenumbertowhichyouwanttotransferthecall.
Ifyouwantto... Then...
Talktothetransfer
recipientbefore
transferringacall
(consult transfer)
--1)Press TRANSFER button;
--2)Enternumber;
--3)press #”（default),
-orwait five seconds(default)thentransferthecall
DoNotDisturb
You canusetheDoNotDisturb(DND)featuretoblockincomingcallsonyourphonewithabusy
tone（Canalsobesettotheirvoice mail orotherextensionnumbers, etc.).
Ifyouwantto... Then...
EnableDND on aline
--1)Press MENU or OK button> Functions ”> DND”>(select
line) Enable”

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--2)All enabledlineonthephonewouldchangesto
status.
DisableDND Press MENU or OK button> Functions”> DND”>(selectline)
Disable”
3-wayConference
You canestablishathree-partyconference,during theconversationthreephonepartiescan
communicatewitheachother.
Ifyouwantto... Then...
Invitethetransfer
recipientintoa
conferenceina
transferring
--1)Whenthetransferrecipientanswerthecall,press
CONFERCENCE buttononyourphone;
--2)Thentheheldone,transferrecipientandyouwill beintoa
conference.
Invitethethirdparty
intoaconference in
aactivecall
--1)Press CONFERENCE buttoninanactivecall;
--2)Enterthethirdpartynumber；
--3)Afterconnectedthethirdparty,press CONFERENCE button
again

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5. AdvancedCallHandling
UsingthePhoneBook
You canstorealargenumberofcontactsinyourphone'sdirectory.Youcanadd, edit,delete, dial,
orsearchforacontactinthisdirectory. However, it onlycanconfigurethephonebook onweb
pageinSayHiUS102. Fordetails,youcanreferto 7.WebSettings.
However, youcandialfromPhoneBookonthephoneaftersettingphonebookon webpage.
Call fromphone
book
--1)Press MENU button> Contact”,
--2)Select Personalphonebook”>"ViewAll",
-orselectacontactbuttonbesidethemenubutton.
UsingCall Logs
Yourphonemaintainsrecordsofyourmissed,placed, and receivedcalls.
Ifyouwantto Then
Viewyourcall logs --1)Press MENU button> Calls> MissedCalls”, Received
Calls”, or Dialednumbers”
--2)Usethenavigation keystoviewthecall recordinformation.
Dialfromacall logPleaserefertothepreviouspart 4.Basiccall handing Placing a call.
Tips
•Eachcall logstoreupto20 entriesonSayHiUS102 IPphone.

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6. KeypadInstruction
SayHiseriesIPphonesarecan beconfiguredintwoways. Thefirstyou canusethephonekeypad
whereyou cansettingsforyouIPphones,theotheryoucanlog intoUserOptionswebpages
whereyou cansettingsforyouIPphones.
Usephonekeypadtosetting.Press MENU or OK buttontothemainmenu,Usethenavigation
keystoselectmenu,press OK buttontoconfirmmenu selections,press back buttonorcancel
buttontodeleteinputinformation.
SIPAccountSettings
SayHiUS102 seriesIPphonemakecallsbasedon sipaccounts, sayHiUS102 seriesIPphonescan
support2 independentSIPaccount, EachaccountcanbeconfiguredtodifferentSIPserver.
Ifyouwantto Then...
CreateanSIPaccount --1)Select Settings”> Advancedsettings”；
--2)Enterthepasswordrequired（Thedefaultisempty) ；
--3)Select SIP”> Accountsip”；
--4)Selectoneoftheaccountyouwanttosetting,youcanconfigurethe
followingparameters
-Enableaccount*:SelectEnable
-AccountMode:thetypeofaccount
-Display Name:Thenamedisplayedonthescreen
-User Name*:theaccountmatchedwiththeSIPserver.（extension
number) ,
-Authenusr:theAuthenticatedusersmatchedwiththeSIPserver.
（Thedefault Withthesameaccount)
-userpwd*:theuserpasswordmatchedwiththeSIPserver
-Description:descriptionofthisaccount,
-SIP1*:theprimarySIPserver,Bydefault all callsthroughthe
server,
-SIP2:thesecondarySIP,Whentheprimaryserveris

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unavailable,usetheSIPserver
-Refreshtime:Registrationrefreshinterval, theminimumvalueis
20 Thedefaultvalueis3600.
-Con type:whichprotocol thephoneusedtosendthe
voippackets
-Amountofused lines:Maximumlineare allowedto
used
--5)Setuptheaboveparameters,select Submit changes”tosaves
settings, Completetheaccountcreation.
Disablesipaccount --1)Select Settings”> Advancedsetting”；
--2)Enterthepasswordrequired（Thedefaultisempty) ；
--3)Select SIP”> Accountsip”；
--4)Select Enableaccount”> Disable”；
--5)Select Submit changes”tosavessettings
NetworkSetting
Ifyouwantto
Then
networksetting --1)Select Settings”> Advancedsettings”；
--2)Enterthepasswordrequired（Thedefaultisempty) ；
--3)Select Network”, youcanconfigurethefollowingparameters:
-Type:staticIPorDHCP
-DNS1:enterIPaddress oftheprimaryDNSserver
-DNS2:enterIPaddress ofthesecondaryDNSserver
-Webport:thedefault Webportis80,ifyouchangeit(forexample
changeit to88),youmustuseIPand Webporttologinthewebpage(for
examplehttp://192.168.0.200:88).Itwill takeeffecton nextreboot.
-Telnetport:thedefault Telnetportis23, ifyouchangeit (for
examplechangeitto2003),youmustuseIPandTelnetporttologinthe
managepage(forexampletelnet192.168.0.200:2003).Itwill takeeffect
onnextreboot.

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CustomizingRingsandVolume
Ifyouwantto
Then
Changethering
tone
--1)Select Settings”> Phonesettings”> Ring type”;
--2)Press navigation toSelectringtone
Adjustthevolume
level
--1)Select Settings”> Phonesettings”> Volumesettings”
--2)You canadjustthevolumeleveloffollowingtypes
-Ring volume:Phonecall ring volume,
-Handsetvolume:Handleoutputvolume,
-Handsetmicvolume:Handleinputvolume,
-Speakervolume:Hands-free speakeroutputvolume,
-Speakermicvolume:Hands-free inputvolume,
-Headsetvolume:Headphoneoutputvolume,
-Headsetmicvolume:Headsetmicrophoneinputvolume

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15
7. WebSettings
WecanconfigureIPPhonemorehandythroughweb setting. Press OK buttononthekeypadofthe
phonetoenterthestatuspageandfindouttheIPaddress ofIPphone.Enterit (forexample
http://192.168.0.200) intotheaddress barofwebbrowser.Thedefault loginnameandpassword
areboth root”.
ConfigGuide
You can finish the base configration step-by-step by this guide.
Whenpress ‘next’,youcanconfiguretheNetworkparametersforthephone,

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16
Afterconfigthenetworkparameter,press next,thenyoucanconfigsipaccountforthephone.
Press Finish,thebaseconfigurationofthephoneiscomplete,nowyoucanusethephonetocall
withsip.

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17
Network
You canconfigthenetworkparametersforthephoneonthewebpage.
Choosenetwork,youwill find thefollowingparameters:
Field
Description
DHCP
C
onfigthephonegetipinfofromDHCPserver
IPAddress Configtheipmanualforphone
Netmask
C
onfigthenetmaskmanualforphone
Gateway
C
onfigthegatewaymanualforphone
Username(pppoe)
T
hepppoeusername
Password(pppoe)
T
hepppoepassword
MTU(pppoe)
T
hemtuforpppoe,default is1500
PrimaryDNS
T
heprimaryD
NSserver
Secondary
T
hesecondaryDNSserver
MACAddress
DisplaytheMACofthephone