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Warranty Information
Terms & Policy
Etekcity Corporation warrants all products to be of the highest quality
in material, craftsmanship, and service, effective from the date of
purchase to the end of the warranty period.
Etekcity Corporation will replace any product found to be defective due
to manufacturer flaws based on eligibility. Refunds are available within
the first 30 days of purchase. Refunds are only available to the original
purchaser of the product. This warranty extends only to personal use
and does not extend to any product that has been used for commercial,
rental, or any other use for which the product is not intended. There are
no warranties other than the warranties expressly set forth with each
product.
This warranty is non-transferrable. Etekcity Corporation is not
responsible in any way for any damages, losses, or inconveniences
caused by equipment failure or by user negligence, abuse, or use
noncompliant with the user manual or any additional safety or use
warnings included in the product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering,
or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused
by the use of the product other than for its intended use or as
instructed in the user manual. Some states do not allow this exclusion
or limitation of incidental or consequential losses so the foregoing
disclaimer may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which may vary from state
to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Extend Your Warranty by 1 Year
Register your product at www.etekcity.com/warranty to extend your
1-year warranty by an additional year.
Please fill out all required fields and include your order ID, place of
purchase, and purchase date, if applicable.
Defective Products & Returns
If your product proves defective within the specified warranty period,
please contact Customer Support via support@etekcity.com with
your order ID. DO NOT dispose of your product before contacting us.
Once Customer Support has approved your request, please return the
unit with a copy of the invoice or your order ID.
Product Name Digital Kitchen Scale
Model Number EK5250
Default Warranty Period 1 year
For your own reference, we strongly recommend that you record
your order ID and date of purchase.
Order ID
Date of Purchase