Ezviz DB2C User manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”).
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the
prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make
any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January, 2021
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of
EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the
properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED
“AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF
THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE
PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR
PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE
TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN
AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C)
FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT
LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS,
AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT
SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION,
OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION
LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR
USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE
EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE
LAW, THE LATTER PREVAILS.

Table of Contents
Package Contents ������������������������������� 1
Basics ������������������������������������������������� 2
Doorbell������������������������������������������������������������������������������ 2
Chime��������������������������������������������������������������������������������� 2
Operations������������������������������������������� 3
Start Devices ���������������������������������������������������������������������� 3
Add to EZVIZ App���������������������������������������������������������������� 3
Installation ������������������������������������������ 4
Option 1(Recommended) ���������������������������������������������������� 5
Option 2 ����������������������������������������������������������������������������� 5
Maintenance���������������������������������������� 5
EZVIZ Connect������������������������������������� 6
1� Use Amazon Alexa��������������������������������������������������������� 6
2� Use Google Assistant ���������������������������������������������������� 7

1
Package Contents
Doorbell (x1) Chime (x1) Mounting Plate (x1)
Screw Kit (x1) Foam Sticker (x1) Drill Template (x1)
Pin (x1) Power Cable (x1)
Regulatory
Information (x1)
Quick Start Guide
(x1)

2
Basics
Doorbell
PIR
Lens
LED Indicator
Doorbell Button
Dismantle Hole
Mounting Hole
Power Button
Mounting Hole
Name Description
LED Indicator • Slow-Flashing Red: Charging.
• Solid Blue: Doorbell is fully charged.
Power Button • Short press for 1 second: Start doorbell.
• Long press for 5 seconds: Shutdown doorbell.
Chime
Antenna
Micro SD Card Slot
(For video storage)
Reset Button
LED Indicator
Name Description
LED Indicator • Solid Red: Chime is starting up.
• Slow-Flashing Red: Wi-Fi connection has failed.
• Solid Blue: Chime is functioning properly.
• Fast-Flashing Blue: Chime is ready for Wi-Fi
connection.
Reset Button Hold for 5 seconds to restart and all parameters are
reset to default.
The chime appearance is subject to the actual one you have bought.

3
Operations
Start Devices
1. Short press the power button for 1 second on the doorbell. Doorbell
rings which indicates that startup is complete.
2. Plug the chime into a power outlet. When the LED indicator is fast-
flashing blue, it is ready for Wi-Fi connection.
Power Outlet
LED Indicator
It is recommended to put the chime and doorbell within 3 meters.
Add to EZVIZ App
1. Create a user account.
- Connect your mobile phone to Wi-Fi (suggested).
- Search for "EZVIZ" in the App Store or Google PlayTM.
- Download and install the EZVIZ app.
- Launch the app and register an EZVIZ user account.
2. Add chime to EZVIZ.
- Log in the EZVIZ app.
- On the Home screen, tap “+” on the upper-right corner to go to the
scan QR code page.

4
- Scan the QR code on the body of the chime.
- FollowtheEZVIZappwizardtonishWi-Ficonguration.
The doorbell will connect to the network by automatically connecting
to the chime.
If the network connection of doorbell fails, you can adjust the position of
doorbell or chime. It is recommended to put them within 3 meters.
Installation
•It is recommended to install the doorbell in indoor entrance such as
apartments, to avoid direct exposure to outdoor environment.
•Recommended installation height: 1.2m-1.5m.
•The following situations are not recommended for installation: 1. Places with
many metal objects; 2. Corners of load-bearing walls; 3. Rooms with many
partition walls.
•Please make sure you have finished Wi-fi configuration of the chime and its
LED indicator is solid blue before installation.
•It it recommended to charge the doorbell before use.

5
Option 1(Recommended)
Drill Template
Anchors Metal Screws
DoorbellMounting Plate
When fixing the mounting plate with metal screws, keep the mounting plate
undeformed to ensure that the doorbell is well buckled.
Option 2
Foam Sticker Mounting Plate Doorbell
Please paste the foam sticker and mounting plate to smooth surface.
Maintenance
When the doorbell battery is low, use the pin to remove the doorbell
from the mounting plate for charging (shutdown the doorbell if tamper
alarm is triggered).
Power Outlet
Power Adapter
( Please use your own 5V2A adapter.)

6
EZVIZ Connect
1� Use Amazon Alexa
These instructions will enable you to control your EZVIZ devices with
Amazon Alexa. If you run into any difficulties during the process, please
refer to Troubleshooting.
Before you start, make sure that:
1. EZVIZ devices are connected to the EZVIZ app.
2. In the EZVIZ app, turn off the "Video Encryption" in the Device Settings
page.
3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new
Echo-Show, Fire TV (all generations), Fire TV stick (second generation
only), or Fire TV Edition smart TVs).
4. The Amazon Alexa app is already installed on your smart device, and
you have created an account.
To Control EZVIZ devices with Amazon Alexa:
1. Open the Alexa app and select "Skills and Games" from the menu.
2. OntheSkillsandGamesscreen,searchfor"EZVIZ",andyouwillnd
"EZVIZ" skills.
3. Select your EZVIZ device's skill, then tap ENABLE TO USE.
4. Enter your EZVIZ username and password, and tap Sign in.
5. Tap the Authorize button to authorize Alexa to access your EZVIZ
account, so that Alexa can control your EZVIZ devices.
6. You will see "EZVIZ has been successfully linked", then tap DISCOVER
DEVICES to allow Alexa to discover all your EZVIZ devices.
7. Go back to Alexa app menu and select "Devices", and under devices
you will see all your EZVIZ devices.
Voice Command
Discover a new smart device via the "Smart Home" menu in the Alexa
app or the Alexa Voice Control function.
Once the device is found, you can control it with your voice. Speak simple
commands to Alexa.
Your device's name for example: "show xxxx camera," can be changed in the
EZVIZ app. Each time you change the name of the device, you will need to
discover the device again to update the name.
Troubleshooting
What should I do if Alexa fails to discover my device?
Check if there are any Internet connecting problems.
Try to restart the smart device and re-discover the device on Alexa.

7
2� Use Google Assistant
With the Google Assistant, you can activate your EZVIZ device and watch live by
speaking Google Assistant voice commands.
The following devices and apps are required:
1. A functional EZVIZ app.
2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the
Device Settings page.
3. A TV with functional Chromecast connecting to it.
4. The Google Assistant app on your phone.
To get started, follow the steps below:
1. Set up the EZVIZ device and make sure it works properly on the app.
2. Download the Google Home app from the App Store or Google Play StoreTM
and log into your Google account.
3. On the Myhome screen, tap “+” on the upper-left corner, and select "Set up
device" from the menu list to go to the Set up interface.
4. Tap Works with Google,andsearchfor "EZVIZ",whereyouwillnd"EZVIZ"
skills.
5. Enter your EZVIZ username and password, and tap Sign in.
6. Tap the Authorize button to authorize Google to access your EZVIZ account,
so that Google can control your EZVIZ devices.
7. Tap Return to app.
8. Follow the above steps to complete the authorization. When synchronization
is completed, EZVIZ service will be listed under your list of services. To see a
list of compatible devices under your EZVIZ account, tap on the EZVIZ service
icon.
9. Now try some commands. Use the name of the camera that you created when
you set up the system.
Users can manage devices as a single entity or in a group. Adding devices to
a room allows users to control a group of devices at the same time using one
command.
See the link for more information:
https://support.google.com/googlehome/answer/7029485?co=GENIE.
Platform%3DAndroid&hl=en
For additional information about the device, please refer to
www.ezvizlife.com.
Whythedevice'sstatusis"Ofine"onAlexa?
Your device might have been disconnected from the network. Restart the
smart device and re-discover on Alexa.
Check if your router is connected to the Internet and try again.
For details about countries where Amazon Alexa is available, see
Amazon Alexa's official website.

8
Initiatives on the Use of Video Products
Thank you for choosing EZVIZ products.
Technology affects every aspect of our life. As a high-tech company,
we are increasingly aware of the role technology plays in improving
business efficiency and quality of life, but at the same time, the
potential harm of its improper usage. For example, video products are
capable of recording real, complete and clear images. This provides a
high value in retrospect and preserving real-time facts. However, it may
also result in the infringement of a third party’s legitimate rights and
interests if improper distribution, use and/or processing of video data
takes place. With the philosophy of “Technology for the Good”, EZVIZ
requests that every end user of video technology and video products
shall comply with all the applicable laws and regulations, as well as
ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:
1. Everyone has a reasonable expectation of privacy, and the
installation of video products should not be in conflict with this
reasonable expectation. Therefore, a warning notice shall be given in
a reasonable and effective manner and clarify the monitoring range,
when installing video products in public areas. For non-public areas,
a third party’s rights and interests shall be evaluated when installing
video products, including but not limited to, installing video products
only after obtaining the consent of the stakeholders, and not installing
highly-invisible video products.
2. The purpose of video products is to record real activities within
a specific time and space and under specific conditions. Therefore,
every user shall first reasonably define his/her own rights in such
specific scope, in order to avoid infringing on a third party’s portraits,
privacy or other legitimate rights.
3. During the use of video products, video image data derived from
real scenes will continue to be generated, including a large amount
of biological data (such as facial images), and the data could be
further applied or reprocessed. Video products themselves could
not distinguish good from bad regarding how to use the data based
solely on the images captured by the video products. The result of
data usage depends on the method and purpose of use of the data
controllers. Therefore, data controllers shall not only comply with all
the applicable laws and regulations and other normative requirements,
but also respect international norms, social morality, good morals,
common practices and other non-mandatory requirements, and
respect individual privacy, portrait and other rights and interests.

9
4. The rights, values and other demands of various stakeholders
should always be considered when processing video data that is
continuously generated by video products. In this regard, product
security and data security are extremely crucial. Therefore, every end
user and data controller, shall undertake all reasonable and necessary
measures to ensure data security and avoid data leakage, improper
disclosure and improper use, including but not limited to, setting up
access control, selecting a suitable network environment (the Internet
or Intranet) where video products are connected, establishing and
constantly optimizing network security.
5. Video products have made great contributions to the improvement
of social security around the world, and we believe that these products
will also play an active role in more aspects of social life. Any abuse
of video products in violation of human rights or leading to criminal
activities are contrary to the original intent of technological innovation
and product development. Therefore, each user shall establish an
evaluation and tracking mechanism of their product application to
ensure that every product is used in a proper and reasonable manner
and with good faith.