Fanvil i51W User manual

Software Version: 1.0.0
Release Date：2020/06/15
i51W&i52W User Manual

1
Directory
Directory.................................................................................................................................................................1
1Picture..................................................................................................................................................................3
2Table.................................................................................................................................................................... 4
Safety Instruction.................................................................................................................................................. 5
3Overview..............................................................................................................................................................6
3.1 Overview................................................................................................................................................. 6
3.2 Product Introduction................................................................................................................................6
4Install Guide........................................................................................................................................................7
4.1 Use PoE or external Power Adapter....................................................................................................... 7
5Appendix Table.................................................................................................................................................. 8
5.1 Appendix I - Icon.................................................................................................................................... 8
6Introduction to the User.................................................................................................................................... 9
6.1 Instruction of Keypad..............................................................................................................................9
6.2 Idle Screen.............................................................................................................................................10
6.3 Web Management................................................................................................................................. 10
6.4 Network Configurations........................................................................................................................11
6.4.1 Wired Network............................................................................................................................ 11
6.4.2 Wireless Network........................................................................................................................12
6.5 Lines Configuration.............................................................................................................................. 13
7Basic Function.................................................................................................................................................. 14
7.1 Call........................................................................................................................................................ 14
7.2 Answer.................................................................................................................................................. 14
7.3 Unlock................................................................................................................................................... 15
7.4 End the call............................................................................................................................................15
8Advanced Function.......................................................................................................................................... 17
8.1 Intercom................................................................................................................................................ 17
8.2 MCAST................................................................................................................................................. 17
8.3 SIP Hotspot........................................................................................................................................... 19
9Web Configurations.........................................................................................................................................21
9.1 Web Page Authentication......................................................................................................................21
9.2 System >> Information......................................................................................................................... 21
9.3 System >> Account...............................................................................................................................21
9.4 System >> Configurations.................................................................................................................... 21

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9.5 System >> Upgrade...............................................................................................................................22
9.6 System >> Auto Provision.................................................................................................................... 24
9.7 System >> Tools................................................................................................................................... 24
9.8 System >> Reboot Phone......................................................................................................................24
9.9 Network >> Basic................................................................................................................................. 24
9.10 Network >> Service Port.................................................................................................................... 24
9.11 Line >> SIP......................................................................................................................................... 25
9.12 Line >> SIP Hotspot........................................................................................................................... 30
9.13 Line >> Action Plan............................................................................................................................30
9.14 Line >> Basic Settings........................................................................................................................ 31
9.15 Settings >> Features............................................................................................................................31
9.16 Settings >> Media Settings................................................................................................................. 33
9.17 Settings >> MCAST........................................................................................................................... 34
9.18 Settings >> Action.............................................................................................................................. 35
9.19 Settings >> Time/Date........................................................................................................................ 35
9.20 Settings >> Time Management...........................................................................................................36
9.21 Settings >> Tone................................................................................................................................. 36
9.22 Settings >> Advanced......................................................................................................................... 37
9.23 Call List >> Call List.......................................................................................................................... 37
9.24 Call List >> Web Dial.........................................................................................................................38
9.25 Function Key >> Function Key.......................................................................................................... 38
9.26 Security >> Web Filter........................................................................................................................39
9.27 Security >> Trust Certificates.............................................................................................................40
9.28 Security >> Device Certificates..........................................................................................................40
9.29 Device Log >> Device Log.................................................................................................................41
9.30 Security Settings..................................................................................................................................41
10 Trouble Shooting............................................................................................................................................43
10.1 Receive the System Info of Device.....................................................................................................43
10.2 Reboot Device.....................................................................................................................................43
10.3 Reset Device........................................................................................................................................43
10.4 Screenshot........................................................................................................................................... 43
10.5 Network Packets Capture....................................................................................................................44
10.6 Get Log Information........................................................................................................................... 45
10.7 Common Trouble Cases......................................................................................................................45

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1Picture
Picture 1 – Key Instruction......................................................................................................................9
Picture2 – Idle Screen............................................................................................................................10
Picture3 – Login Page........................................................................................................................... 11
Picture4– AP Information......................................................................................................................12
Picture 5 – Line Registration.................................................................................................................13
Picture 6 – Dialing Interface................................................................................................................. 14
Picture 7–Incoming Call Interface.................................................................................................... 15
Picture8 – Dialing Interface.................................................................................................................. 15
Picture 9 - Web Intercom configure...................................................................................................... 17
Picture 10 - Multicast Settings Page..................................................................................................... 18
Picture 11 - Register SIP account..........................................................................................................19
Picture 12 - SIP hotspot server configuration....................................................................................... 20
Picture13- SIP hotspot client configuration.......................................................................................... 20
Picture 14 – Online Upgrade Configuration......................................................................................... 22
Picture 15 - Service Port Settings..........................................................................................................24
Picture 16- Time Management Settings................................................................................................ 36
Picture 17 - Tone settings on the web................................................................................................... 37
Picture 19- Web Filter settings.............................................................................................................. 39
Picture 20 - Web Filter Table.................................................................................................................39
Picture 21 - Certificate of settings.........................................................................................................40
Picture 22 - Device certificate setting................................................................................................... 40
Picture 23- Security Settings................................................................................................................. 41
Picture 24- Screenshot...........................................................................................................................44
Picture 25- Web capture........................................................................................................................ 44

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2Table
Table 1 – Model Configuration............................................................................................................... 6
Table 2 - Keypad Icons............................................................................................................................8
Table 3- Status Prompt and Notification Icons....................................................................................... 8
Table 4 - Key Instruction.........................................................................................................................9
Table 5 - Intercom configure.................................................................................................................17
Table 6 - MCAST Parameters on Web..................................................................................................18
Table 7- SIP hotspot Parameters........................................................................................................... 19
Table8 – Online Upgrade Parameter..................................................................................................... 23
Table 9 - Service port............................................................................................................................ 25
Table 10 - Line configuration on the web page.................................................................................... 25
Table 11 - IP camera.............................................................................................................................. 30
Table 12- Set the line global configuration on the web page................................................................31
Table 13 - General function Settings.....................................................................................................31
Table 14 - Voice settings........................................................................................................................33
Table 15 - Multicast parameters............................................................................................................ 34
Table 16– Time & Date settings............................................................................................................35
Table 17 - Time Management Settings..................................................................................................36
Table 18 - Function Key configuration................................................................................................. 38
Picture 18 - IP Camera List................................................................................................................... 39
Table 19 – Input/ Output Parameters.................................................................................................... 41
Table 20- Trouble Cases........................................................................................................................45

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Safety Instruction
Please read the following safety notices before installing or using this unit. They are crucial for the safe and
reliable operation of the device.
Please use the external power supply that is included in the package. Other power supply may cause
damage to the phone and affect the behavior or induce noise.
Before using the external power supply in the package, please check the home power voltage. Inaccurate
power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not use it because it may
cause fire or electric shock.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
This phone is design for indoor use. Do not install the device in places where there is direct sunlight.
Also do not put the device on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature or below 0℃ or high humidity.
Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized
dealer for help, or else it may cause fire, electric shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth
that has been slightly dampened in a mild soap and water solution.
When lightning, do not touch power plug, it may cause an electric shock.
Do not install this phone in an ill-ventilated place. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be
familiar with standard practices for preventing accidents.

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3Overview
3.1 Overview
Fanvil i51W is a 4.3-inch indoor station and i52W is a 7-inch indoor station, which support 8-way alarm
input and industrial power socket input interface. It is mainly used in residential areas, villas, office buildings
and other places to receive calls from the door phone, and communicate with the door phone, and achieve the
remote access control. It provides reliable security and convenient access to door control, creating a safe and
comfortable living environment for the majority of users.
To help the users better understand the product details, this user manual can be used as a reference guide for
i51W&i52W. This document may not be applicable to the latest version of the software. If you have any
questions, you can use the i51W&i52W device's built-in help tips interface, or download and update your
user manual from the Official Fanvil website.
3.2 Product Introduction
Table 1 – Model Configuration
Model
Configuration
i51W
4.3-inch display，Support WiFi、RS-485
i52W
7-inch display，Support WiFi、RS-485

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4Install Guide
4.1 Use PoE or external Power Adapter
i51W&i52W, called as ‘the device’ hereafter, supports two power supply modes, power supply from external
power adapter or over Ethernet (PoE) complied switch.
PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE
switch, the device can be powered through a single Ethernet cable which is also used for data transmission.
By attaching UPS system to PoE switch, the device can keep working at power outage just like traditional
PSTN telephone which is powered by the telephone line.
For users who do not have PoE equipment, the traditional power adaptor should be used. If the device is
connected to a PoE switch and power adapter at the same time, the power adapter will be used in priority and
will switch to PoE power supply once it fails.
Please use the power adapter supplied by Fanvil and the PoE switch met the specifications to ensure the
device work properly.

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5Appendix Table
5.1 Appendix I - Icon
Table 2 - Keypad Icons
Speed Dial
Live View
Open Door
Return/End
Answer
Table 3- Status Prompt and Notification Icons
Call out
Call in
Network Disconnected
Auto-answering activated
The Voice quality of calling
The Voice encryption of calling
Connecting WIFI
Open SIP Hotspot

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6Introduction to the User
6.1 Instruction of Keypad
Picture 1 – Key Instruction
The image above shows the device's key layout. Each key provides its own specific function. The user may
refer to the key instructions in the illustrations in this section to operate the device.
Some keys can be long pressed. Users can hold down the button for 3 seconds to trigger the function.
Table 4 - Key Instruction
Key
Index
Key Name
Description
1
Management
Center
One press to call out the set number. If not set, press down and
the pop-up prompts
2
Video
Monitoring
One press to check the outdoor situation. If not set, press down
and the pop-up prompts
3
Unlock Key
One press to unlock the door. Press 3s to enter the menu
interface.
4
Return Key
Hang up when making a call

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Return to the parent directory
5
Answer Key
Answer the call
6.2 Idle Screen
Picture2 – Idle Screen
The figure above shows the default standby screen, which is what the user interface looks like most of the
time.
The upper half of the home screen displays the welcome message, time and date, and status information (such
as automatic response, network connection status, etc.).
Bottom half icon area shows function key icon.
The icon description is described in Appendix I 6.1.
6.3 Web Management
Users can use the webpage of the device to manage and operate the device. The user first needs to enter the
device's IP address in the browser to open the device's web page. Users can enter the menu [system
Information] to see the device's IP address by long pressing the key.
1) Open the browser, enter the device IP, and log in the device web page. The first thing you see is the device
login page.

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Picture3 – Login Page
2) Long press the key to enter the menu [System Message] >> [QrCode], and log in to the web page with
the QR code scanned by the phone's own browser.
Users must enter the correct username and password to log into the web page. The default username and
password are "admin". Refer to the 10 Page Configuration for details on how to operate the page
6.4 Network Configurations
Fanvil i51W &i52W support two network connection modes: wired network connection and wireless network
connection. Users should choose the corresponding connection mode according to their own situation.
Devices use IP network connections to provide services. Unlike traditional devices based on line circuit
technology, IP devices exchange packets and data based on device IP addresses connected to each other over
the network.
6.4.1 Wired Network
To enable the device, you must first configure the network configuration correctly. Users need to press long
to enter the menu to configure the network. After entering the menu, users should follow the prompts to enter
[Network Settings] >> [Network].
Notice: If the user sees the "Network not connected" icon at the top of the screen, that means the cable
is not connected to the device's network port. Check that the cable connects the device to the network switch,
router, or modem.
There are two common IP configuration types for IPv4:
1) DHCP – This is the mode to automatically get the network configuration from the server. The user does
not need to manually configure any parameters. Suitable for most users.
2) Static IP –This option allows the user to manually configure each IP parameter, including IP address,

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mask, gateway, and primary and secondary DNS servers. This usually applies to some professional web
user environments.
3) The default configuration of the device is the automatically configured network mode
6.4.2 WLAN
If there is no wired network, you can connect to the background web page of the device by turning on the AP
mode of the device and set up the wireless network connection.
1) Long press to enter the menu. After entering, follow the prompts to enter [Network Settings] >>
[AP Settings]
2) After entering, press to enable AP according to the interface prompt, prompt restart, and restart
will take effect
3) After restarting, enter the AP setting interface, and you can see the SSID and IP address named after the
MAC address of the device
Picture4– AP Information
1) Turn on the mobile phone Wi-Fi, and you will see the Wi-Fi network named after the device's MAC
address. Click to connect without a password
2) After successful connection, scan the QR code with the phone's own browser and enter the background
login interface of the device
3) Enter user name/password (default admin)
4) After logging in, select Wi-Fi Settings, manually add Wi-Fi and enable Wi-Fi, and the device will
automatically connect to the Wi-Fi network after setting
5) Return to the superior directory and enter [WLAN]. The wireless state is connected, or go back to
standby to see the Wi-Fi icon in the status bar

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6.5 Lines Configuration
At least one line of equipment must be configured correctly to provide telephone service. The line
configuration works like a virtual SIM card that holds a mobile phone with service provider and telephone
account authentication. When the device applies these configurations, the device automatically registers with
a stored information provider, just as you can insert a SIM card into any mobile phone, and the phone USES
the information in the SIM card to apply services, rather than the phone itself.
The user can configure the line in the calling device interface or the web interface and enter the
corresponding information in the registered address, registered user name, registered password and SIP user,
display name and registered port respectively, which are provided by the SIP server administrator.
Page interface: after logging into the device page, enter [Line] >> [SIP], select SIP1/SIP2 for
configuration, and click submit to complete the registration, as shown below:
Picture 5 – Line Registration

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7Basic Function
7.1 Call
The DSS key for webpage setting is the memory key, the type is speed dial, the value is the
number to call, the line is set as the registered line, and the media is set as the default, as shown
below:
After setting, press the button to exhale, and the exhale interface is as follows:
Picture 6 – Dialing Interface
7.2 Answer
When the device is idle and there is a call, the user will see the following call reminder screen.

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Picture 7
–
Incoming Call Interface
The user can answer the phone by pressing the button . To reject a call, the user presses the
button .
7.3 Unlock
The DSS key for webpage setting is DTMF, and the value is the opening password for the caller
of access control
You can open the door by pressing the button while talking.
7.4 End the call
Picture8 – Dialing Interface
When users end the call

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1）Press
2）Press

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8Advanced Function
8.1 Intercom
When the Intercom is enabled, it can automatically receive calls from the intercom.
Picture 9 - Web Intercom configure
Table 5 - Intercom configure
Parameter
Description
Enable Intercom
When intercom is enabled, the device will accept the incoming call request with
a SIP header of Alert-Info instruction to automatically answer the call after
specific delay.
Enable Intercom
Mute
Enable mute mode during the intercom call
Enable Intercom
Tone
If the incoming call is intercom call, the phone plays the intercom tone
Enable Intercom
Barge
Enable Intercom Barge by selecting it, the phone auto answers the intercom call
during a call. If the current call is intercom call, the phone will reject the second
intercom call
8.2 MCAST
This feature allows user to make some kind of broadcast call to people who are in multicast
group. User can configure a multicast DSS Key on the phone, which allows user to send a Real
Time Transport Protocol (RTP) stream to the pre-configured multicast address without involving
SIP signaling. You can also configure the phone to receive an RTP stream from pre-configured
multicast listening address without involving SIP signaling. You can specify up to 10 multicast
listening addresses.

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Picture 10 - Multicast Settings Page
Table 6 - MCAST Parameters on Web
Parameters
Description
Normal Call Priority
Define the priority of the active call, 1 is the highest
priority, 10 is the lowest.
Enable Page Priority
The voice call in progress shall take precedence over
all incoming paging calls.
Name
Listened multicast server name
Host: port
Listened multicast server’s multicast IP address and
port.
Multicast：
Go to web page of [Function Key] >> [Function Key] , select the type to multicast,
set the multicast address, and select the codec.
Click Apply.
Set up the name, host and port of the receiving multicast on the web page of
[Settings] >> [MCAST].
Press the DSSKY of Multicast Key which you set.
Receive end will receive multicast call and play multicast automatically.
Dynamic multicast：
Function description: send multicast configuration information through Sip Notify
signaling. After receiving the information, the device will be configured to perform
multicast monitoring in the system or cancel multicast monitoring in the system

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8.3 SIP Hotspot
SIP hotspot is a simple but practical function. With simple configurations, the SIP hotspot
function can implement group ringing. SIP accounts can be expanded.
Phone set functions as a SIP hotspot and other phone sets (B and C) function as SIP hotspot
clients. When somebody calls phone set A, phone sets A, B, and C all ring. When any phone set
answers the call, other phone sets stop ringing. The call can be answered by only one phone set.
When B or C initiates a call, the SIP number registered by phone set A is the calling number.
Picture 11 - Register SIP account
Table 7- SIP hotspot Parameters
Parameters
Description
Device Table
If your phone is set to “SIP hotspot server”, Device Table will display as Client
Device Table which connected to your phone.
If your phone is set to “SIP hotspot client”, Device Table will display as Server
Device Table which you can connect to.
SIP hotspot
Enable hotspot
Set it to be Enable to enable the feature.
Mode
Choose hotspot, phone will be a “SIP hotspot server”; Choose Client, phone will be a
“SIP hotspot Client”
Monitor Type
Either the Multicast or Broadcast is ok. If you want to limit the broadcast packets,
you’d better use broadcast. But, if client choose broadcast, the SIP hotspot phone
must be broadcast.
Monitor Address
The address of broadcast, hotspot server and hotspot client must be same.
Remote Port
Type the Remote port number.