Fanvil i18 User manual

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i18
IP Video Intercom User Manual
Wall mounted In-wall

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Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by other
manufacturers under special circumstances, please make sure that the voltage and current provided is
in accordance with the requirements of this product, meanwhile, please use the safety certificated
products, otherwise may cause fire or get an electric shock.
2. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which may
cause this product surface or internal components produce condense water vapor, please open power
use it after waiting for this product is natural drying).
3. Please do not let non-technical staff to remove or repair. Improper repair may cause electric shock,
fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
4. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which may even cause electric shock or injury
accident. If any foreign body or objection falls into the product please stop usingDŽ
5. Please do not discard the packing bags or store in places where children could reach, if children trap
his head with it, may cause nose and mouth blocked, and even lead to suffocationDŽ
6. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
7. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

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Directory
A. PRODUCT INTRODUCTION ............................................................................................................ 5
1. APPEARANCE OF THE PRODUCT .............................................................................................................. 5
2. DESCRIPTION .................................................................................................................................... 5
B. START USING.................................................................................................................................... 6
1. CONFIRM THE CONNECTION.................................................................................................................. 6


Power port ............................................................................................................................. 6

Power port ............................................................................................................................. 6

Security functions Input port .................................................................................................. 6

Security functions Output port ............................................................................................... 7
2. QUICK SETTING ................................................................................................................................. 7
C. BASIC OPERATION ............................................................................................................................ 8
1. ANSWER A CALL ................................................................................................................................ 8
2. CALL .............................................................................................................................................. 8
3. END CALL ........................................................................................................................................ 8
4. CALL RECORD.................................................................................................................................... 8
D. PAGE SETTINGS............................................................................................................................. 8
1. BROWSER CONFIGURATION .................................................................................................................. 8
2. PASSWORD CONFIGURATION ................................................................................................................ 9
3. CONFIGURATION VIA WEB................................................................................................................... 9
(1) BASIC ..................................................................................................................................... 9
a) STATUS ................................................................................................................................... 9
b) WIZARD ............................................................................................................................... 10
c) LANGUAGE........................................................................................................................... 10
d) TIME&DATE.......................................................................................................................... 11
(2) NETWORK ............................................................................................................................ 12
a) WAN .................................................................................................................................... 12
b) QoS&VLAN........................................................................................................................... 14
c) WEB FILTER .......................................................................................................................... 16
d) SECURITY ............................................................................................................................. 17
(3) VOIP..................................................................................................................................... 17
a) SIP ....................................................................................................................................... 17
b) STUN.................................................................................................................................... 21
(4) INTERCOM ........................................................................................................................... 22
a) FUNCTICON KEY ................................................................................................................... 22

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b) MEDIA.................................................................................................................................. 24
c) DND ..................................................................................................................................... 26
d) FEATURE .............................................................................................................................. 27
e) MCAST ................................................................................................................................. 28
f) Action URL ........................................................................................................................... 31
(5) SAFEGUARDING ................................................................................................................... 31
(6) MAINTENANCE..................................................................................................................... 34
a) AUTO PROVISION ................................................................................................................. 34
b) SYSLOG ................................................................................................................................ 36
c) CONFIG ................................................................................................................................ 37
d) UPDATE................................................................................................................................ 38
e) ACCESS................................................................................................................................. 39
f) REBOOT ............................................................................................................................... 39
(7) LOGOUT ............................................................................................................................... 40
E. APPENDIX ...................................................................................................................................... 41
1. TECHNICAL PARAMETERS.................................................................................................................... 41
2. BASIC FUNCTIONS ............................................................................................................................ 42
3. SCHEMATIC DIAGRAM ....................................................................................................................... 42
4. THE BROADCAST TERMINAL CONFIGURATION NOTICE ................................................................................. 43

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A. Product introduction
i18 is a full digital natwork Video Intercom, with its core part adopts mature VoIP solution,
stable and reliable performance, hands-free adopting digital full-duplex mode, voice loud, video clear,
generous appearance, solid durable, easy for installation, comfortable keypad and low power
consumption.
1. Appearance of the product
Single button Dual button
2. Description
Picture
Description
Function
DSS Key LED
Network error: Blink with 2s
Netw
ork running: Off
R
egistration failed: Blink with 6s
Registration succeeded: On

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B. Start Using
Before you start to use the equipment, please make the following installation:
1. Confirm the connection
Confirm whether the equipment of the power cord, network cable connection and the boot-up is
normal. (Check the state of indicator light)


Power port

Power port
Power supply ways: 12v/DC or POE.
CN16
1
2
+12V
GND
12V 1A/DC

Security functions Input port
CN10
4
3
2
1
GND
IN2
GND
IN2
Input port 2
Input port 1
WAN port
Input port 1
Input port 2
Emergency key
Infrared sensor
Switch
or
or
Vibration sensor
Door magnetic switch
Output port 1
Output port 2
Alarm light
Electric lock

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

Security functions Output port
CN11
6 5 4 3 2 1
NC2 COM
NO2
NC1 COM
NO1
Normally
close
common
port
Normally
open
Normally
close
common
port
Normally
open
Output port 2 Output port 1
2. Quick Setting
The product provides a complete function and parameter setting. Users may need to have the
network and SIP protocol knowledge to understand the meaning represented by all parameters. In
order to let equipment users enjoy the high quality of voice service and low cost advantage brought by
the device immediately, here we list some basic but compulsory setting options in this section to let
users know how to operate without understanding such complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normal operated,
and complete the connection of the network hardware. The product factory default network mode is
DHCP. Thus, only connect equipment with DHCP network environment that network can be
automatically connected.
¾Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice, or use
the "iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.
Note: when power on, 30s waiting is needed for device running.
¾Log on to the WEB device configuration.
¾In a SIP page configuration service account, user name, parameters that are required for server
address register
¾You can set DSS key in the Webpage (Intercom -> function key).
¾You can set function parameters in the Webpage (Safeguarding).

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C. Basic operation
1. Answer a call
When a call comes in, the device will answer automatically. If you cancel auto answer feature and set
auto answer time, you will hear the bell ring at the set time and the device will auto answer after a
timeout.
2. Call
Configure shortcut key as hot key and setup a number, then press shortcut key can call the
configured number.
3. End Call
Enable DSS key hang up to end call.
4. Call record
The device provides three call records, missed call, received call, dialed call. You can see call records of
the webpage.
D. Page settings
1. Browser configuration
When the device and your computer are successfully connected to the network, enter the IP address
of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login interface of the web page
management.
Enter the user name and password and click the [logon] button to enter the settings screen.
After configuring the equipment, remember to click SAVE under the Maintenance tab. If this is
not done, the equipment will lose the modifications when it has been rebooted.

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2. Password Configuration
There are two levels of access: root level and general level. A user with root level access can
browse and set all configuration parameters, while a user with general level can set all configuration
parameters except server parameters for SIP
zDefault user with general level:
Username: guest
Password: guest
zDefault user with root level:
Username: admin
Password: admin
3. Configuration via WEB
(1) BASIC
a) STATUS
Status
Field Name
Explanation
Ne
twork
Shows the configuration information for WAN and LAN port, including connection
mode of WAN port (Static, DHCP, PPPoE),MAC address, IP address of WAN port
.
Accounts
Shows the phone numbers and registration status for the 2 SIP LINES.

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b) WIZARD
Wizard
Field Name
Explanation
Select the appropriate network mode. The equipment supports three network modes:
Static IP mode
The parameters of a Static IP connection must be provided by your ISP.
DHCP mode
In this mode, network parameter information will
be obtained automatically from a
DHCP server.
PPPoE mode
In this mode, you must enter your ADSL account and password.
Static IP mode is selected;
Click <Next> to go to Quick SIP Settings,
Click Back to return to the Wizard
screen.
After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return to
the Wizard screen. Click
<Next> to go to the Summary screen.
If PPPoE is selected, this screen will appear. Enter the information provided by the ISP.
Click <Next> to go
to Quick SIP Setting. Click Back to return to the Wizard screen.
c) LANGUAGE
Set the current language.

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d) TIME&DATE
Set the time zone and SNTP (Simple Network Time Protocol) server on this page. Daylight Saving
Time configuration and Manual Time and Date entry can also be done in this page.
Time&Date
Field Name
Explanation
System Current Time
Display the current time
Simple Network Time Protocol (SNTP) Settings
Enable SNTP
Enable or Disable SNTP
Primary Server
IP address of Primary SNTP Server
Time zone
Local Time Zone
Time Format
Configuration time format, the default is 24 hours.

Date Format
Configure date display format, the default is (date) (month) (year)

Date Seperator
Configure the date seperator
Manual Time Settings
Enter the values for the current year, month, day, hour and minute. All values are required.
Be sure to disable SNTP service before entering manual time and date.

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(2) NETWORK
a) WAN
Field Name
Explanation
WAN Status
Active IP address
The current IP address of the equipment
Current subnet
mask
The current Subnet Mask
Current IP
gateway
The current Gateway IP address
MAC address
The MAC address of the equipment

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WAN Settings
Enable Vendor
Identifier
Enable or disable Vendor Identifier
Vendor Identifier
Configure display Vendor Identifier
Select the appropriate network mode. The equipment supports three network modes:
Static
Network parameters must be entered manually and will not change. All parameters
are provided by the ISP.
DHCP
Network parameters are provided automatically by a DHCP server.
PPPoE
Account and Password must be input manually. These are provided by your ISP.
If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.
After entering the new settings, click the APPLY button. The equipment will save the new settings and
apply them. If a new IP address was entered for the equipment
, it must be used to login to the phone
after clicking the APPLY button.
802.1X Settings
User
802.1X user account
Password
802.1X password
Enable 812.1X
Enable or Disable 812.1X
CA Certificate
Choose the CA Certificate and then click upload to upgrade
Device Certificate
Choose the Device Certificate and then click upload to upgrade
Service port Settings

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Field Name
Explanation
Web Server Type
Specify Web Server Type –HTTP or HTTPS
HTTP
Port
Port for web browser access. Default value is 80. To enhance security, change this
from the default. Setting this port to 0 will disable HTTP access.
Example: The IP address is 192.168.1.70 a
nd the port value is 8090, the accessing
address is http://192.168.1.70:8090.
HTTPS
Port
Port for HTTPS access. Before using HTTPS, an HTTPS authentication certification
must be downloaded into the equipment.
Default value is 443. To enhance security, cha
nge this from the default.
Telnet Port
Port for Telnet access. The default is 23.
RTP Port Range
S
tart
Set the beginning value for RTP Ports. Ports are dynamically allocated.
RTP Port Quantity
Set the maximum quantity of RTP Ports. The default is 200.
Note:
1)
Any changes made on this page require a reboot to become active.
2)
It is suggested that changes to HTTP Port and Telnet ports be values greater than 1024.Values less
than 1024 are reserved.
3)
If the HTTP port is set to 0, HTTP service will be disabled.
b) QoS&VLAN
The equipment supports 802.1Q/P protocol and DiffServ configuration. Use of a Virtual LAN (VLAN)
allows voice and data traffic to be separated.
¾Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other
ports. For example, frames broadcast from Port 1 will be sent to Ports 2, 3, and 4.

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¾Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames
broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN. VLANs can be
used to divide a network by restricting the transmission of broadcast frames.
Note: In practice, VLANs are distinguished by the use of VLAN IDs.
QoS&VLAN
Field Name
Explanation
Link Layer Discovery Protocol (LLDP) Settings
Enable LLDP
Enable or Disable Link Layer Discovery Protocol (LLDP)
Packet Interval
The time interval for sending LLDP Packets
Enable Learning
Function
Enables the telephone to synchronize its VLAN data with the Network Switch.
The telephone will automatically synchronize DSCP, 802.1p, and VLAN ID values
even if these values differ from those provided by the LLDP server.

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Field Name
Explanation
Quality of Service (QoS) Settings
Enable DSCP
Enable or Disable Differentiated Services Code Point (DSCP)
SIP DSCP
Specify the value of the SIP DSCP in decimal
Audio RTP DSCP
Specify the value of the Audio DSCP in decimal
Video RTP DSCP
Specify the value of the Video DSCP in decimal
WAN Port VLAN Settings
Enable WAN Port
VLAN
Enable or Disable WAN Port VLAN
WAN Port VLAN ID
Specify the value of the WAN Port VLAN ID. Range is 0-4095
802.1P Priority
Specify the value of the 802.1p priority. Range is 0-7
c) WEB FILTER
Web filter
The Web filter is used to limit access to the equipment. When the web filter is enabled, only the IP
addresses between the start IP and end IP can access the equipment.
Web Filter Table
Web page access allows display the IP network list.
Web Filter Table Settings
Beginning and Ending IP Address for MMI Filter, Click add this filter range to the Web Filter Table.
Web Filter Setting
Select to enable MMI Filter. Click <apply> Make filter settings effective.
Note: Be sure that the filter range includes the IP address of the configuration computer.

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d) SECURITY
Field Name
Explanation
Update Security File
Select the security file to be updated. Click the Update button to update.
Delete Security File
Select the security file to be deleted. Click the Delete button to Delete.
SIP TLS Files
Show SIP TLS authentication certificate.
HTTPS
Files
Show HTTPS authentication certificate.
(3) VOIP
a) SIP

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SIP
Field Name
Explanation
Basic Settings (Choose the SIP line to configured)
Status
Shows registration status. If the registration is successful done, it will display “has
been registered”
, otherwise will display “not registered”. The wrong password will
display “403 errors”
and account number failure will display “timeout”.
Server Address
SIP server IP address or URI.
Server Port
SIP server port. Default is 5060.
Authentication
User
SIP
account name (Login ID).
Authentication
P
assword
SIP registration password.
SIP
User
Phone number assigned by VoIP service provider. Equipment will not register if there
is no phone number configured.
Display Name
Set the display name. This name is shown on Caller ID.
Enable
Registration
Check to submit registration information.

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Field Name
Explanation
Advanced SIP Settings
Proxy Server
A
ddress
SIP proxy server IP address or URI, (This is normally the same as the SIP Registrar
Server)
Proxy Server Port
SIP Proxy server port. Normally 5060.
Proxy User
SIP Proxy server account.
Proxy Password
SIP Proxy server password.
Backup Server
A
ddress
Backup SIP Server Address or URI (This server will be used if the primary server is
unavailable)
Backup Server
P
ort
Backup SIP Server Port
.
Domain Realm
SIP Domain if different than the SIP Register Server.
Server Name
Name of SIP Backup server
RTP Encryption
Enable/Disable RTP Encryption.
Enable Session
Timer
If enabled, this will refresh the SIP session tim
er per RFC4028.
Registration
Expires
SIP re-registration time. Default is 60 seconds. If the server requests a different time,
the phone will change to that value.
Session Timeout
Refresh interval if Session Timer is enabled.
Keep Alive Type
Specifies the NAT keep alive type. If SIP Option is selected, the equipment will send
SIP Option
SIP
messages to the server every NAT Keep Alive Period. The server will
then respond with 200 OK. If UDP is selected, the equipment will send a UDP
message to the server
every NAT Keep Alive Period.
Keep Alive
Interval
Set the NAT Keep Alive interval. Default is 60 seconds
User Agent
Set SIP User Agent value.
Server Type
Configures phone for unique requirements of selected server.
DTMF Type
DTMF sending mode. There are four modes:
zIn-band
zRFC2833
zSIP_INFO
zAUTO
Different VoIP Service providers may require different modes.
RFC Protocol
Edition
Select SIP protocol version RFC3261 or RFC2543. Default is RFC3261. Used for
servers which only support RFC2543.
Local Port
SIP port. Default is 5060.

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Field Name
Explanation
Transport
Protocol
Configuration using the
transport protocol, TCP, TLS or UDP, the default is UDP.
Enable Rport
Enable/Disable support for NAT traversal via RFC3581 (Rport).
Keep
Authentication
Enable /disable registration with authentication. It will use the last authentication
field which passed authentication by server. This will decrease the load on the server
if enabled
Enable PRACK
Enable or disable SIP PRACK function. Default is OFF. It is suggested this be used.
Ans. With a Single
Codec
If enabled phone will respond to incoming calls with only one codec.
Enable Strict
Proxy
Enables the use of strict routing. When the phone receives packets from the server it
will use the source IP address, not t
he address in via field.
Auto TCP
Force the use of TCP protocol to guarantee usability of transport for SIP messages
above 1500 bytes
Enable DNS SRV
Enables use of DNS SRV records
SIP Global Settings
Strict Branch
Enable Strict Branch - The value of the branch must be after”z9hG4bK” in the VIA
field of the INVITE message received, or the phone will not respond to the INVITE.
Note: This will affect all lines
Enable Group
Enable SIP Group Backup. This will affect all lines
Enable RFC4475
Enable or disable RFC4475,default is enable
DŽ
Registration
Failure Retry
Time
Registration failures retry time
–If registrations fails, the phone will attempt to
register again after registration failure retry time. This will affect all lines
Enable Strict UA
Match
E
nable or disable Strict UA Match
DND Return Code
Specify SIP Code returned for DND. Default is 480 - Temporarily Not Available.
Reject Return
Code
Specify SIP Code returned for Rejected call. Default is 603
–Decline.
Busy Return Code
Specify SIP Code returned for Busy. Default is 486 –Busy Here.