Flyingvoice P10 User manual

Flyingvoice Network Technology Co., Ltd. I/V
Version 1.0.1
Oct. 2022

Flyingvoice Network Technology Co., Ltd. II/V
Copyright
Copyright © 2020 Flyingvoice Network Technology CO., LTD.
Copyright © 2020 Flyingvoice Network Technology CO., LTD. All rights reserved. No parts of
this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Flyingvoice Network Technology CO., LTD. Under the law, reproducing
includes translating into another language or format.
When this publication is made available on media, Flyingvoice Network Technology CO., LTD.
gives its consent to downloading and printing copies of the content provided in this file only
for private use but not for redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Flyingvoice Network Technology CO., LTD. will not
be liable for any damages arising from use of an illegally modified or altered publication.
Trademark
Flyingvoice®, the logo and the name and marks are trademark of Flyingvoice Network
Technology CO., LTD, which are registered legally in China, the United States, EU (European
Union) and other countries.
All other trademarks belong to their respective owners. Without Flyingvoice’s express written
permission, the recipient shall not reproduce or transmit any portion thereof in any form or
by any means, with any purpose other than personal use.
Warranty
1. Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
2. Disclaimer
FLYINGVOICE NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND
WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. FLYINGVOICE Network Technology CO., LTD. shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this guide.
3. Limitation of Liability
Flyingvoice and/or its respective suppliers are not responsible for the suitability of the
information contained in this document for any reason. The information is provided “as is”,

Flyingvoice Network Technology Co., Ltd. III/V
and Flyingvoice does not provide any warranty and is subject to change without notice. All
risks other than risks caused by use of the information are borne by the recipient. In no event,
even if Flyingvoice has been suggested the occurrence of damages that are direct,
consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of
business profit, business interruption or loss of business information), shall not be liable for
these damages.
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and Flyingvoice.
By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the
terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you
represent and warrant that you have the right, authority and capacity to enter into this
agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA
for this product is available on the Flyingvoice Support page for the product.
Patent Information
China, the United States, EU (European Union) and other countries are protecting one or more
patents of accompanying products and/or patents being applied by Flyingvoice.
Technical Support
Visit www.flyingvoice.com for product documents and FAQ, or contact Flyingvoice by email
at [e-mail]. We’ll get you the help you need.
Declaration of Conformity
Part 15 FCC Rules
This device complies with Part 15 of the FCC Rules. Operation is subject to the following three
conditions:
•This device may not cause harmful interference
•This device must accept any interference received, including interference that may cause
undesired operation.
•The distance between user and products should be no less than 20cm
Note: This equipment has been tested and found to comply with the limits of a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

Flyingvoice Network Technology Co., Ltd. IV/V
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user’s
authority to operate this equipment.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
CE
Manufacturer: Flyingvoice Network Technology Co., Ltd.
Address: 1801-1802, Building 1, Chongwen Park, Nanshan Zhiyuan, Nanshan District,
Shenzhen, China
Hereby, Flyingvoice Network Technology Co., Ltd. declares that this device is in compliance
with the essential requirements and other relevant provisions of Directive 2014/53/EU
A copy of the declaration of conformity can be obtained with this user manual; this product
is not restricted in the EU.
The wireless operation frequency
WIFI: 2412MHz-2472MHz, Max EIRP Power 18.16 dBm
Safety warning and Attentions
If use adapter, adapter must be comply 2014/30/EU Directive.
Adapter Caution: Adapter shall be installed near the equipment and shall be easily accessible.
Do not store or use your product in temperatures higher than 50ºC.
RF Exposure Statement
The distance between user and products should be no less than 20cm.

Flyingvoice Network Technology Co., Ltd. V/V
GNU GPL INFORMATION
Flyingvoice phone firmware contains third-party software under the GNU General Public
License (GPL). Flyingvoice uses software under the specific terms of the GPL. Please refer to
the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in
Flyingvoice products can be downloaded online:
https://www.flyingvoice.com/soft_GPL.aspx
Risk Warning Statement
This risk warning statement contains a summary of external network servers that FVUI will
access under its factory settings in order to obtain necessary service support. If you want to
prohibit these accesses based on security considerations, you can disable them through the
WEB management page.
Number
Server Domain Name
Description
Factory Setting
1
https://prv3.flyingvoice.net:442
Flyingvoice Provision web management
configuration server
Enable
2
prv3.flyingvoice.net:3450
Flyingvoice Provision web management stun
server
Enable
3
https://prv4.flyingvoice.net
Flyingvoice Provision web management
backup server
Enable
4
log3.flyingvoice.net:9005
Flyingvoice Provision web management log
server
Disable
5
http://acs3.flyingvoice.net:8080
Flyingvoice TR069 web management server
Disable
6
acs3.flyingvoice.net:3478
Flyingvoice TR069 web management server
Disable
7
pool.ntp.org/cn.pool.ntp.org
NTP server
Enable
8
https://rps.flyingvoice.net
Flyingvoice Provision redirect server
Enable

Table of Contents
Flyingvoice Network Technology Co., Ltd. I/IV
Table of Contents
About This Guide .................................................................................................................6
Chapter 1 Introduction .........................................................................................................7
1.1 Hardware Overview................................................................................................7
P10/P10P Hardware..............................................................................................7
1.2 LED Indicator..........................................................................................................8
Power LED Indicator .............................................................................................8
1.3 Screen and Icons....................................................................................................9
Idle Screen ............................................................................................................9
Calls Screen ........................................................................................................10
Icons in the Status Bar........................................................................................10
Line Key Icons.....................................................................................................10
Other Icons..........................................................................................................11
1.4 Entering Characters .............................................................................................11
Chapter 2 Getting Started..................................................................................................13
2.1 Phone initialization................................................................................................13
2.2 Phone Status ........................................................................................................13
2.3 Basic network settings..........................................................................................13
2.4 Registration ..........................................................................................................14
Phone interface Registration...............................................................................15
Web Registration.................................................................................................15
Chapter 3 Call Features.....................................................................................................17
3.1 Placing Calls.........................................................................................................17
3.1.1 Placing a Call from the Dialer ....................................................................17
3.1.2 Placing Multiple Calls.................................................................................18
3.1.3 Placing a Call from the Call History ...........................................................18
3.1.4 Placing a Call from the Directory ...............................................................18
3.1.5 Placing a Call using the RJ9 headset ........................................................19

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Flyingvoice Network Technology Co., Ltd. II/IV
3.2 Answering Calls....................................................................................................19
Answering a Call .................................................................................................19
Answering a Call When in a Call.........................................................................19
Answering a Call Automatically...........................................................................20
3.3 Disabling Call Waiting...........................................................................................20
3.4 Silencing or Rejecting Incoming Calls..................................................................21
Rejecting Calls with Do Not Disturb (DND).........................................................21
3.5 Ending Calls .........................................................................................................21
3.6 Muting/Unmuting Audio ........................................................................................22
3.7 Holding and Resuming Calls................................................................................22
Holding a Call ......................................................................................................22
Resuming a Held Call .........................................................................................22
3.8 Redirecting Incoming Calls...................................................................................23
Forwarding All Incoming Calls to a Contact ........................................................23
Forwarding All Incoming Calls on All Lines .........................................................23
Deactivating Call Forward ...................................................................................23
Diverting Calls to a Contact.................................................................................24
3.9 Call Waiting...........................................................................................................24
Phone interface configuration .............................................................................24
Web interface configuration ................................................................................24
3.10 Transferring Calls ...............................................................................................25
Performing a Blind Transfer ................................................................................25
Performing an Attended Transfer ........................................................................25
3.11 Conference Calls ................................................................................................25
Setting Up a Local Conference Call....................................................................26
Holding or Resuming a Conference Call ............................................................26
Splitting a Conference Call..................................................................................26
Ending a Conference Call ...................................................................................26
Chapter 4 Advanced Call Features....................................................................................27

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Flyingvoice Network Technology Co., Ltd. III/IV
4.1 Paging...................................................................................................................27
Configuring Paging function................................................................................27
Using Paging .......................................................................................................27
4.2 Voice Mail .............................................................................................................28
Leaving Voice Mails ............................................................................................28
Listening to Voice Mails.......................................................................................28
4.3 Text Message .......................................................................................................29
New Message......................................................................................................29
Viewing text messages .......................................................................................29
Save Text message.............................................................................................30
4.4 MWI (Message Waiting Indicator) ........................................................................31
4.5 Directory ...............................................................................................................32
Local Contacts.....................................................................................................32
Blacklist ...............................................................................................................35
4.6 Call History ...........................................................................................................37
Viewing History Records .....................................................................................37
Saving a History Record to Local Directory........................................................37
Saving a History Record to Blacklist...................................................................37
Deleting History Records ....................................................................................37
Chapter 5 Customizing Your Phone ..................................................................................39
5.1 Basic Setting.........................................................................................................39
Backlight..............................................................................................................39
Language ............................................................................................................40
Time & Date.........................................................................................................40
Changing the Administrator Password................................................................40
Call Immediately key ...........................................................................................41
Phone lock...........................................................................................................41
5.2 Audio Settings ......................................................................................................41
Adjusting the Volume ..........................................................................................41

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Flyingvoice Network Technology Co., Ltd. IV/IV
Setting the Ring Tone..........................................................................................42
Chapter 6 Maintaining Your Phone....................................................................................43
6.1 Rebooting Your Phone .........................................................................................43
6.2 Resetting to Factory Settings ...............................................................................43

About This Guide
Flyingvoice Network Technology Co., Ltd. 6
About This Guide
Thank you for choosing Flyingvoice P10(P10P) IP phone, which delivers the industry’s leading
HD audio quality and a wide range of business telephony features, such as Call Hold, Call
Transfer, Busy Lamp Field, Call Recording, Paging and Conference over an IP network.
Meanwhile, it features a compact appearance, robust performance and cost efficiency for
daily desktop voice communications.
This guide provides everything you need to quickly use your new phone. Firstly, verify with
your system administrator that the IP network is ready for phone configuration. Also be sure
to read the Quick Start Guide which can be found in your phone package before you set up
and use the IP phone. As you read this guide, keep in mind that some features are
configurable by your system administrator or determined by your phone environment. As a
result, some features may not be enabled or may operate differently on your phone.
Additionally, the examples and graphics in this guide may not directly reflect what is displayed
or is available on your phone screen.
Related Documentation
The following types of related documents are available on each page:
⚫Datasheet
⚫Quick start guide

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 7
Chapter 1 Introduction
This chapter provides the overview of phone hardware and screen layout, and how to
navigate your phone for the best performance.
Topics
Hardware Overview
LED Indicator
Screen and Icons
Entering Characters
1.1 Hardware Overview
Topics
P10/P10P Hardware
P10/P10P Hardware

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 8
The main hardware components of the P10P IP phone are described as follows.
NO.
Item
Description
1
Handset
Handset to pick up and answer call
2
Phone Screen
Shows information about your phone, such as calls, messages, soft keys, time
and date
3
Soft Keys
Access the function displayed on the screen above the soft keys. The soft
keys change depending on what you are doing at the time
4
Recorder Key
Record the voice when talking
5
MESSAGE Key
Accesses voice mails
6
Transfer Key
Transfers a call to another party
7
Mute Key
Toggles and indicates the mute feature. The key LED glows red when the call
is muted.
8
Navigation Keys
Scroll through information or options displayed on the screen.
Access History and Directory respectively.
9
Volume Key
Adjusts the volume of the handset, headset, and speaker
10
Headset Key
Toggles and indicates the headset mode. The key LED glows green when
headset mode is activated
11
Redial Key
Redials a previously dialed number
12
Speakerphone
Key
Toggles and indicates the hands-free (speakerphone) mode. The key LED
glows green when the hands-free (speakerphone) mode is activated
13
Keypad
Provides the digits and special characters in context-sensitive applications
14
Power LED
Indicator
Indicates call status, message status, and phone’s system status
15
Logo
FLYINGVOICE Logo
1.2 LED Indicator
Power LED Indicator

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 9
The power LED indicator indicates the call, message and phone’s system status.
LED Status
Description
Solid red
The phone is initializing
Fast-flashing red (0.3s)
The phone is ringing
Slowly-flashing red
(2 flashes in 1s)
The phone receives a voice mail or text message
OFF
The phone is powered off or idle
1.3 Screen and Icons
The user screens and icon indicators can help you navigate and understand the important
information on the phone's status.
Topics
Idle Screen
Calls Screen
Icons in the Status Bar
Line Key Icons
Other Icons
Idle Screen
The idle screen is made up of the status bar, line keys, and soft keys. The time & date in the
status bar or middle of the screen varies by phone models.
1. Status Bar: Display the default account, feature status icons, and the time. The status icons
are displayed when features are activated.
2. Line Keys: Display the information associated with the line keys and feature keys on the
phone.
3. Soft Keys: Display the information associated with the feature keys.

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 10
Calls Screen
All of your active and held calls are displayed on the calls screen. You can press up or down
navigation key to switch among calls.
Check with your system administrator to find out if this feature is available on the phone.
When there is an active call and a held call, the calls screen is shown below:
You can go to Menu > My Status to view Network and phone status. The phone screen is
shown below:
Icons in the Status Bar
Icons in the status bar vary by phone models.
Icon
Description
Icon
Description
Wired network is available
Auto Answer
Wired network is unreachable
Do Not Disturb (DND)
Speaker mode
Keep Mute
Handset mode
Ringer volume is 0
Headset mode
Missed Calls
Voice Mail
Call Forward
Call is on hold
Recording
Line Key Icons
Icons on the line key that vary by phone models.
Icon indicators (associated with line)

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 11
Icon
Description
The private line is registered successfully
Register failed
Other Icons
Call History
Icon
Description
Received Calls
Placed Calls
Missed Calls
Contact
Call
Icon
Description
Waiting
Calling
1.4 Entering Characters
You can use the keypad keys on your phone to enter or update field information.
The following table describes how to enter different characters using the keypad keys.
Task
Action
Switch input modes
Press the ABC, abc, Ab2, 2aB, or 123 soft key to switch the input modes.
Enter alphas
Select ABC, abc, 2aB mode. press the keys labeled with letters until your desired letter appears.
press a keypad key repeatedly to view the character options and stop when the letter you want
to enter is displayed in the field. Wait one second, and then enter the next letter.
Enter numbers
Select 123 mode, press the corresponding keys.
Icon
Description
Default Contact Picture

Chapter 1 Introduction
Flyingvoice Network Technology Co., Ltd. 12
Enter special
characters
Select ABC, abc, 2aB mode, press * key or # key one or more times to enter one of the following
special characters:
* key: *.,'?!\-()@/:_;+&%=<>￡$¥¤[]{}~^¡¿§#"|
# key: #
In 123 mode, you can press the * key to choose the following special characters: .*:/@[].
Insert space
Select ABC, abc, 2aB mode, press the 0 key.
Delete one or more
characters
Position the cursor to the right of the character, and select the Delete soft key.

Chapter 2 Getting Started
Flyingvoice Network Technology Co., Ltd. 13
Chapter 2 Getting Started
This chapter describes the introductory operation of the P10(P) phone and covers the
For more information and help, please contact us.
Topic
Phone initialization
Phone Status
Basic network settings
Wireless network settings
2.1 Phone initialization
After the phone is powered on, the following steps will be performed.
1. the "FLYINGVOICE" logo is displayed on the LCD interface
2. When the phone is initialized, wait for the progress bar to finish loading.
3. After the phone starts normally, it can obtain network configuration through DHCP.
By default, the phone obtains network configuration such as IP address, subnet mask, default
gateway address and DNS server through DHCP server.
Note: If the phone cannot get the network configuration through DHCP server, please do the
basic network settings on page 20.
2.2 Phone Status
Procedure
You can press Menu, then press My Status to view the Network and Phone status.
The phone screen is shown below:
2.3 Basic network settings
If the phone cannot get the network configuration through DHCP server, you need to set it
manually.

Chapter 2 Getting Started
Flyingvoice Network Technology Co., Ltd. 14
The phone supports IP mode: IPv4, IPv6.
Set the IP address mode through the phone interface:
1. Press Menu->Advanced Settings (default password: admin)->Network->WAN Port
2. Select IPv4 or IPv6
3. Press Switch key to switch the type of IPv4 WAN port, select Static IP and DHCP
Set a Static IPv4 address through the phone interface:
1. Press Menu->Advanced Settings (default password: admin)->Network->WAN
Port->IPv4
2. Press Switch key to switch select Static IP
3. Enter the IP address, Mask, Default Gateway, Primary DNS and Secondary DNS in the
corresponding area respectively
4. Press the OK to save the operation
Tip
Incorrect network settings may cause the network to be unavailable and may also have an
impact on the performance of the network. To learn more about the parameters, please
consult your system administrator.
2.4 Registration
Usually, the system administrator will pre-configure the relevant parameters and deploy all
phones centrally, in this case, the phones are usually already registered with accounts.
The P10P IP phone supports 2 account registrations. If the phone is not registered, you need

Chapter 2 Getting Started
Flyingvoice Network Technology Co., Ltd. 15
to register it manually.
Topic
Phone interface Registration
Web Interface Registration
Phone interface Registration
You can register one or more accounts on the phone
1. Press Menu->Advanced Settings (default password is admin)->Account
2. Select the account you want to set up, click OK
3. Press the Switch key to switch the account status, and choose to turn on
4. Fill in the corresponding information in the Display Name, Registered Name, User Name,
Password, Sip Server, SIP Port, respectively
5. If you want to use outbound proxy server, please enter the corresponding server address
in the corresponding proxy server option
6. Press the OK key to save the operation
Repeat steps 2-6 to complete the registration of all accounts.
Disable the account via the phone interface.
1. Press Menu->Advanced Settings (default password is admin)->Account
2. Select the account you want to set, press Enter
3. Press Switch to switch the account status, select Disable
4. Press the OK Key to save
Web Registration
You can register one or more accounts on the webpage
1. After checking the IP address of the phone, enter the IP address in the browser and enter
the web management page of the phone (Example: IPv4 address: http://192.168.1.100)
Tip: Default Administrator Username and Password are "admin"
2. Click SIP Account->Line x, drop down and select Line Enable to enable, fill in user
information (Display Name, Phone Name, Account, Password), Proxy and Registration
information (Proxy server, Proxy port, Transport)

Chapter 2 Getting Started
Flyingvoice Network Technology Co., Ltd. 16
3. Click Save & Apply to save the operation
Disable the account via the web interface:
1. Click SIP Account->Line x, drop down and select Account Disable
Tips
Incorrect network settings may cause the network to be unavailable and may also have an
impact on the performance of the network. To learn more about the parameters, please
consult your system administrator.