Franke SU12 User manual

USER MANUAL
SU12/UT12
FCS4053
en
Read the user manual before working on the device.
Keep the manual with the device and pass the manual on to the next
operator if the device is sold or transferred to a third party.

Table of contents Franke Kaffeemaschinen AG
iii
TABLE OF CONTENTS
1 For your safety ............................................................................................ 4
1.1 Intended use ............................................................................................... 4
1.2 Non-authorized use ..................................................................................... 4
1.3 Explanation of safety instructions................................................................. 5
1.4 General safety concerns .............................................................................. 6
2 Scope of delivery....................................................................................... 12
3 Usage........................................................................................................ 14
3.1 Installation ................................................................................................ 14
3.2 Function.................................................................................................... 14
3.3 Function of the FoamMaster...................................................................... 14
3.4 Components of the cooling unit ................................................................. 15
3.5 Operation and care.................................................................................... 17
3.6 Malfunctions ............................................................................................. 20
4 Decommissioning, transport, disposal........................................................ 21
4.1 Decommissioning, transport, storage......................................................... 21
4.2 Disposal .................................................................................................... 21
5 Technical data ........................................................................................... 22
5.1 Electrical connection data ......................................................................... 22

1 | For your safety Franke Kaffeemaschinen AG
4 User manual SU12/UT12
1 FOR YOUR SAFETY
1.1 Intended use
– The cooling unit is designed exclusively to keep milk and ready-to-drink
beverages cool for the preparation of beverages with a Franke coffee ma-
chine.
– Only use pre-cooled milk and pre-cooled ready-to-drink beverages.
– Remove the milk and ready-to-drink beverages when the cooling unit is
not in use. Store milk and ready-to-drink beverages in a suitable cooling
unit.
– Use only the recommended cleaners. Other cleaners may leave residues
in the milk and beverage system.
– The cooling unit is intended exclusively for operation indoors.
– Please also observe the Declaration of Conformity delivered with the de-
vice.
1.2 Non-authorized use
– Children under the age of 8 years are not permitted
to use the appliance.
– Children or persons with restricted physical, sensory
or mental abilities, or lack of experience and knowl-
edge, may only use the appliance under supervision
or after adequate instruction by a person responsi-
ble for their safety. Children are not allowed to play
with the appliance.
– The appliance is not designed to dry dish towels or other cloths. It is not
necessary to cover the cups with a cloth to warm them up.

Franke Kaffeemaschinen AG For your safety | 1
User manual SU12/UT12 5
– Alcoholic, flammable, explosive substances or spray cans must not be
used or stored in the appliance.
– Do not store or use any electrical appliances inside the cooling unit.
– Do not use the device:
– If you are not familiar with its functions
– If the device, power cord or connection lines are damaged
– If the appliance has not been cleaned or filled as specified
– If covers, side panels, etc. on the device are missing or not assembled
1.3 Explanation of safety instructions
Observation of these safety instructions is imperative to ensure personal
safety and the protection of material goods.
Symbol and signal word indicate the severity of the hazard.
WARNING
WARNING indicates a potential danger. DANGER indicates an im-
minent danger which, if not avoided, will result in death or serious
injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
NOTICE directs your attention to the risk of damage to machinery.

1 | For your safety Franke Kaffeemaschinen AG
6 User manual SU12/UT12
1.4 General safety concerns
WARNING
Risk of fatal injury from electrocution
Damaged power cords, pipes or plugs can lead to electrocution.
a) Do not connect any damaged power cords, pipes or plugs to the power
grid.
b) Replace damaged power cords, pipes or plugs.
If the power cord is permanently assembled, contact the service techni-
cian. If the power cord is not permanently assembled, order and use a
new, original power cord.
c) Ensure that the machine and the power cord are not near any hot sur-
faces such as gas or electric stoves or ovens.
d) Ensure that the power cord is not pinched and does not chafe on sharp
edges.
e) Only pull on the plug and not on the cable when disconnecting the device
from the power grid.
WARNING
Risk of fatal injury from electrocution
Liquid/moisture entering the appliance or leaks can lead to electrocution.
a) Never point a liquid or steam jet at the appliance.
b) Do not pour any liquids on the appliance.
c) Do not immerse the appliance in liquid.
d) Never disconnect the appliance from the power grid with wet hands.
e) Disconnect the appliance from the power grid in the event of a leak or if
liquid/moisture enters the appliance.

Franke Kaffeemaschinen AG For your safety | 1
User manual SU12/UT12 7
WARNING
Risk of fatal injury from electrocution
Work, repairs or servicing improperly performed on electrical systems can
lead to electrocution.
a) Have repairs on electrical parts carried out by service technicians using
original spare parts.
b) Have servicing work carried out by authorized persons with correspond-
ing qualifications only.
WARNING
Risk of fire and explosion
Refrigerant R600a is highly flammable. If it escapes, it presents a fire and ex-
plosion risk.
a) When transporting and installing the cooling unit, make sure that no part
of the refrigerant circuit is damaged.
b) To minimize the risk of ignition, this device may only be installed by a spe-
cialist authorized by Franke.
c) The device must be installed in a room with sufficient space.
d) Make sure that the device's ventilation openings are never blocked or ob-
structed.
e) Maintenance work may only be performed by qualified service personnel.
f) Do not use the device if it exhibits any signs of damage.
g) To avoid damaging the refrigerant circuit, do not use mechanical devices
or any other means to accelerate the defrosting process.
h) Never use jets of water or harmful substances to clean the cooling unit.
i) Do not expose the cooling unit to sources of heat.

1 | For your safety Franke Kaffeemaschinen AG
8 User manual SU12/UT12
j) In case of a malfunction, disconnect the cooling unit from the power sup-
ply.
k) In case of refrigerant leaks, avoid any naked flames. Move anything
flammable away from the device and ventilate the room immediately.
l) In case of fire, use powder extinguishers.
WARNING
Risk of fire
If the power cord is electrically overloaded, the heat generated can cause a
fire.
a) Never use power outlet strips or extension cords to connect the device to
the power supply.
WARNING
Risk of burns
The heating surface of the cup tray can cause burns or a fire.
a) Do not touch the hot surface of the heated cup tray.
b) IN CASE OF BURNS: Immediately cool the affected area and consult a
doctor depending on the severity of the injury.
c) Do not place anything flammable on the hot surface of the heated cup
tray.
CAUTION
Irritation from cleaners
Cleaning tablets, milk system cleaning agents, and descaler can lead to irrita-
tions of the skin or eyes.

Franke Kaffeemaschinen AG For your safety | 1
User manual SU12/UT12 9
a) Observe the hazard warnings on the label of the respective cleaner.
b) Avoid contact with your eyes and skin.
c) Wash your hands after coming into contact with cleaners.
d) Cleaners must not find their way into drinks.
CAUTION
Spoiled milk and ready-to-drink beverages
Spoiled milk and spoiled ready-to-drink beverages could represent a health
hazard.
a) Use only fresh, refrigerated milk and fresh, refrigerated ready-to-drink
beverages.
b) Observe the storage conditions for milk and ready-to-drink beverages.
c) Observe the shelf life of the milk and ready-to-drink beverages used.
CAUTION
Germs in unpasteurized milk
Germs in unpasteurized milk could pose a health hazard.
a) Do not use any unpasteurized milk.
b) Only use pasteurized or long-life milk.
NOTICE
Damage to the device
Connection lines could be damaged by tensile load.
Moisture entering the device can cause damage.

1 | For your safety Franke Kaffeemaschinen AG
10 User manual SU12/UT12
An unsuitable location can lead to damage.
a) Never pull on the connection lines.
b) Lay the connection lines in such a way that they do not form tripping haz-
ards.
c) Do not use jets of water or steam for cleaning.
d) Do not expose the device to the elements, such as rain, frost or direct
sunlight.
e) Place the device only on a level, stable surface.
NOTICE
Spoiled milk and ready-to-drink beverages
Insufficient cooling or hygiene can cause milk and ready-to-drink beverages to
spoil.
a) Only use pre-cooled milk and pre-cooled ready-to-drink beverages
(2,0-5,0°C).
b) Only store milk and ready-to-drink beverages in the cooling unit when the
cooling unit is in operation. When the cooling unit is not in operation, e.g.
overnight, store milk and ready-to-drink beverages in a refrigerator.
c) Clean the machine and cooling unit once a day.
d) Only touch the suction hose, the inside of the container, and the con-
tainer lid after sanitizing your hands, or wear disposable gloves.
e) Place the container lid with the suction hose on a clean surface only.
NOTICE
Formation of mold
Mold can form if the appliance is empty for an extended period.
a) Switch the appliance off.

Franke Kaffeemaschinen AG For your safety | 1
User manual SU12/UT12 11
b) Allow the appliance to defrost.
c) Clean the appliance.
d) Leave the door of the appliance open.
NOTICE
Significant temperature increase
If the door is open for an extended period, the temperature in the compart-
ments of the appliance may rise significantly.
a) Only open the door of the appliance for as long as necessary.
Do you have any questions that are not addressed in these instructions?
Please do not hesitate to contact your local customer service partner, Franke
Customer Service, or Franke Kaffeemaschinen AG in Aarburg.

2 | Scope of delivery Franke Kaffeemaschinen AG
12 User manual SU12/UT12
2 SCOPE OF DELIVERY
The scope of delivery may vary, depending on the device configuration. Addi-
tional accessories may be obtained directly from your retailer or from Franke
Kaffeemaschinen AG in Aarburg, Switzerland.
Item description Material number
SU12/UT12 (FCS4053)
Manual set (SU12/UT12) 560.0006.433
SU12/UT12 FM EC:
4 milk containers 4.5l
or
2 milk containers 12l
560.0595.536
560.0006.305
SU12/UT12 FM EC:
1 cleaning container
or
2 cleaning containers
560.0505.698
560.0603.494
SU12/UT12 FM CM:
4 milk containers 4.5l
or
2 milk containers 12l
560.0594.418
560.0006.312
4 media containers 4.5l
(SU12/UT12 FM CM 2OM)
560.0594.418

Franke Kaffeemaschinen AG Scope of delivery | 2
User manual SU12/UT12 13
Item description Material number
Reversible adapter
(SU12/UT12 FM CM (2OM))
560.0006.338
Separating rail 560.0006.637
Wire basket
(option for SU12/UT12 FM CM) (USA)
560.0651.743
Hose kit for milk bag
(option for SU12/UT12 FM CM) (USA)
560.0664.869

3 | Usage Franke Kaffeemaschinen AG
14 User manual SU12/UT12
3 USAGE
3.1 Installation
Only a specialist authorized by Franke may install the appliance.
3.2 Function
The cooling unit is designed exclusively to keep milk and other media (ready-
to-drink beverages such as Cold Brew) cool for the preparation of beverages
with a SB1200 Franke coffee machine. Only use precooled milk or media (2-5
°C).
The cooling unit has the following functions:
– Keeping milk and ready-to-drink beverages cool
– Displaying the temperature of milk and other media
– Setting the cooling temperature
– Monitoring the fill level when using Franke containers for milk and ready-
to-drink beverages
– Pre-warming the cups and glasses on the heated cup tray for preparing
hot beverages (if the cooling unit is installed to the left-hand or right-hand
side of the coffee machine)
– Preventing unauthorized access via a lockable door
3.3 Function of the FoamMaster
The FoamMaster also has the following functions:
– Warming milk for the beverages
– Creating milk foam
– Automatically cleaning the milk system
– Automatically monitoring the fill levels

Franke Kaffeemaschinen AG Usage | 3
User manual SU12/UT12 15
3.4 Components of the cooling unit
The device is available with different features and configurations. The images
shown are for reference only, the actual product may vary.
1
3
4
5
6
2
7
8
1 On/off switch for cooling unit 2 Temperature display and temperature control
3 Switch for milk/cleaning mode 4 On/off switch for heated cup tray (SU12)
5 Cleaning agent cartridge 6 Milk/medium container (1x12l or 2x4.5l)
7 Reversible adapter (milk feed/cleaning) 8 Heated cup tray (SU12)

3 | Usage Franke Kaffeemaschinen AG
16 User manual SU12/UT12
Features
NOTICE
If the cooling unit is positioned under the counter, the heated cup tray is per-
manently disabled.
– Semi automatic or automatic cleaning system (depending on the model)
– Connection to the left-hand, right-hand and underneath the coffee ma-
chine possible
– Lockable
– Heated cup tray (SU12)
Versions
– SU12 with 12l milk container
– SU12 with 2 x 4.5l milk containers for the use of 2 milk types
– SU12 FM CM 2OM with 2 x 4.5l medium containers for keeping 2 milk
types (milk and milk drink) or 1 milk type and an additional ready-to-drink
beverage (e.g. Cold Brew) separate all the way to the cup
– SU12 Twin with 2 x 4.5l milk containers for connecting 2 coffee ma-
chines
– UT12 FM under-counter cooling unit with 12l milk container
– UT12 FM Twin under-counter cooling unit with 2 x 4.5l milk containers
for connecting 2 coffee machines
– MU (assembly under the counter)

Franke Kaffeemaschinen AG Usage | 3
User manual SU12/UT12 17
3.5 Operation and care
WARNING
Risk of burns
The heating surface of the cup tray can cause burns or a fire.
a) Do not touch the hot surface of the heated cup tray.
b) IN CASE OF BURNS: Immediately cool the affected area and consult a
doctor depending on the severity of the injury.
c) Do not place anything flammable on the hot surface of the heated cup
tray.
CAUTION
Irritation from cleaners
Cleaning tablets, milk system cleaning agents, and descaler can lead to irrita-
tions of the skin or eyes.
a) Observe the hazard warnings on the label of the respective cleaner.
b) Avoid contact with your eyes and skin.
c) Wash your hands after coming into contact with cleaners.
d) Cleaners must not find their way into drinks.
CAUTION
Spoiled milk and ready-to-drink beverages
Spoiled milk and spoiled ready-to-drink beverages could represent a health
hazard.
a) Use only fresh, refrigerated milk and fresh, refrigerated ready-to-drink
beverages.

3 | Usage Franke Kaffeemaschinen AG
18 User manual SU12/UT12
b) Observe the storage conditions for milk and ready-to-drink beverages.
c) Observe the shelf life of the milk and ready-to-drink beverages used.
CAUTION
Germs in unpasteurized milk
Germs in unpasteurized milk could pose a health hazard.
a) Do not use any unpasteurized milk.
b) Only use pasteurized or long-life milk.
NOTICE
Risk of damage to the compressor
If the ambient temperature is too low, the compressor oil may be too viscous,
resulting in the compressor being inadequately lubricated and being damaged
as a result.
a) Make sure that the permissible ambient temperature is maintained. De-
tails pertaining to climate classes can be found on the type plate and in
the technical data.
NOTICE
Spoiled milk and ready-to-drink beverages
Insufficient cooling or hygiene can cause milk and ready-to-drink beverages to
spoil.
a) Only use pre-cooled milk and pre-cooled ready-to-drink beverages
(2,0-5,0°C).

Franke Kaffeemaschinen AG Usage | 3
User manual SU12/UT12 19
b) Only store milk and ready-to-drink beverages in the cooling unit when the
cooling unit is in operation. When the cooling unit is not in operation, e.g.
overnight, store milk and ready-to-drink beverages in a refrigerator.
c) Clean the machine and cooling unit once a day.
d) Only touch the suction hose, the inside of the container, and the con-
tainer lid after sanitizing your hands, or wear disposable gloves.
e) Place the container lid with the suction hose on a clean surface only.
NOTICE
Significant temperature increase
If the door is open for an extended period, the temperature in the compart-
ments of the appliance may rise significantly.
a) Only open the door of the appliance for as long as necessary.
NOTICE
Formation of mold
Mold can form if the appliance is empty for an extended period.
a) Switch the appliance off.
b) Allow the appliance to defrost.
c) Clean the appliance.
d) Leave the door of the appliance open.

3 | Usage Franke Kaffeemaschinen AG
20 User manual SU12/UT12
Cleaning of cooling unit
Regular cleaning is a prerequisite for the unspoiled, safe enjoyment of drinks.
You can find more detailed information on operating, configuring, cleaning
and caring for your cooling unit in the user manual for your coffee machine. In
addition, the separate cleaning instructions describe the cleaning of the re-
movable components.
Clean the milk/drinks system daily or when prompted by the coffee machine.
Clean the cooling unit and components with warm water and a mild cleaner.
Use a dry cloth for drying or leave to air-dry. Do not use hot air.
Clean daily:
• Interior chamber, inside of the door, tray and lip seal
• Container(s)
• Suction hoses
• Plug-in couplings
Cleaning of cup tray (SU12)
1. Switch off the heated cup
tray.
2. Wait for the tray to cool
down.
3. Clean the now cooled tray
with a damp microfiber cloth.
In the case of gross contami-
nation use a mild cleaner.
3.6 Malfunctions
If there is a malfunction, an error message is shown on the coffee machine
display. The error messages contain information regarding the cause and res-
olution of the malfunction.