GE Venue 50 User manual

Technical Publication
Venue 50
Basic Service Manual
Direction Number: 5447566-100 English
Rev. 7
All Material Copyright © 2013-2015 by General Electric Company Inc.
All Rights Reserved.

Product Information
This Manual covers the software version of R4.x.x for Venue 50 ultrasound system.
GE
P.O. Box 414, Milwaukee, Wisconsin 53201 U.S.A.
(Asia, Pacific, Latin America, North America)
GE Ultraschall Deutschland GmbH & Co. KG
Beethovenstrasse 239
Postfach 11 05 60
D-42655 Solingen GERMANY
TEL: 49 212.28.02.208; FAX: 49 212.28.02.431

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Revision history
Revision History
List of Effected Pages (LOEP)
Please verify that you are using the latest revision of this document. Information
pertaining to this document is maintained on MyWorkshop/ePDM (GE electronic Product
Data Management). If you need to know the latest revision, contact your distributor, local
GE Sales Representative or in the USA call the GE Ultrasound Clinical Answer Center at
1 800 682 5327 or 1 262 524 5698.
Revision
Date
(YYYY/MM/DD) Reason for change
Rev. 1 2013/02/25 Initial Release.
Rev. 2 2013/10/09 Add FRU replacement procedures and update repair parts
list.
Rev. 3 2013/11/26 Update FRU replacement procedures and repair parts list.
Rev. 4 2014/04/11 Update remote service function.
Rev. 5 2014/05/28 Update the spare part list.
Rev. 6 2014/07/04 Add Power Module Information.
Rev. 7 2015/05/13 Update the spare part list.
Pages Revision Pages Revision
Front Rev. 7 Chapter 6 Rev. 7
Front matter Rev. 7 Chapter 7 Rev. 7
TOC Rev. 7 Chapter 8 Rev. 7
Chapter 1 Rev. 7 Chapter 9 Rev. 7
Chapter 2 Rev. 7 Chapter 10 Rev. 7
Chapter 3 Rev. 7 Index Rev. 7
Chapter 4 Rev. 7 Rear Cover Rev. 7
Chapter 5 Rev. 7

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Important Precautions
Translation policy

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Damage in Transportation
All packages should be closely examined at time of delivery. If
damage is apparent, write “Damage In Shipment” on ALL copies
of the freight or express bill BEFORE delivery is accepted or
“signed for” by a GE representative or hospital receiving agent.
Whether noted or concealed, damage MUST be reported to the
carrier immediately upon discovery, or in any event, within 14
days after receipt, and the contents and containers held for
inspection by the carrier. A transportation company will not pay a
claim for damage if an inspection is not requested within this 14
day period.
Certified Electrical Contractor Statement - For USA Only
All electrical Installations that are preliminary to positioning of
the equipment at the site prepared for the equipment shall be
performed by licensed electrical contractors. Other connections
between pieces of electrical equipment, calibrations and testing
shall be performed by qualified GE personnel. In performing all
electrical work on these products, GE will use its own specially
trained field engineers. All of GE’s electrical work on these
products will comply with the requirements of the applicable
electrical codes.
The purchaser of GE equipment shall only utilize qualified
personnel (i.e., GE’s field engineers, personnel of third-party
service companies with equivalent training, or licensed
electricians) to perform electrical servicing on the equipment.

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Omission and Errors
If there are any omissions, errors or suggestions for improving
this documentation, contact the GE Global Documentation
Group with specific information listing the system type, manual
title, part number, revision number, page number and
suggestion details.
Mail the
information to:
GE Medical Systems (China) Co., Ltd.
No. 19 Changjiang Road
Wuxi National Hi-Tech Dev. Zone
Jiangsu
P.R.China 214028
GE employees should use TrackWise to report service
documentation issues.
These issues will then be in the internal problem reporting tool
and communicated to the writer.

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Service Safety Considerations
For a complete review of all safety requirements, refer to
Chapter 1 in the Service Manual.
DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH,
ARE PRESENT IN THIS EQUIPMENT. USE EXTREME
CAUTION WHEN HANDLING, TESTING AND ADJUSTING.
WARNING
Use all Personal Protection Equipment (PPE) such as gloves,
safety shoes, safety glasses, and kneeling pad, to reduce the
risk of injury.

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Legal Notes
The contents of this publication may not be copied or duplicated
in any form, in whole or in part, without prior written permission
of GE.
GE may revise this publication from time to time without written
notice.
Trademarks
All products and their name brands are trademarks of their
respective holders.
Copyrights
All Material Copyright © 2013-2014 by
General Electric Company Inc. All Rights Reserved.

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Table of Contents
Translation policy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-2
Damage in Transportation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-11
Certified Electrical Contractor Statement - For USA Only - - - - - - - - - - - i-11
Omission and Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-12
Service Safety Considerations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-13
Legal Notes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14
Trademarks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14
Copyrights - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14
Table of Contents
Chapter 1 — Introduction
Overview
Contents in This Chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2
Manual Overview
Contents in This Manual - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-3
Typical Users of the Proprietary Service Manual - - - - - - - - - - - - - - - - - 1-4
Venue 50 models covered by this manual - - - - - - - - - - - - - - - - - - - - - - 1-5
Important Conventions
Conventions used in book - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-6
Standard hazard icons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-8
Product Icons
Label Icon Description- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-10
Labels Locations- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-14
Safety Considerations
Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-15
Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-15
Human Safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-16
Mechanical safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-18
Electrical safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-20
Battery Safety- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-21
Dangerous Procedure Warnings
Lockout/Tagout (LOTO) Requirements
Returning Probes and Repair Parts
EMC, EMI and ESD
What is EMC? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-26
Compliance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-26
Electrostatic discharge (ESD) prevention - - - - - - - - - - - - - - - - - - - - - 1-27
Customer Assistance
Contact Information- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-28
Phone Numbers for Customer Assistance - - - - - - - - - - - - - - - - - - - - - 1-29

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System Manufacturer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-29
Chapter 2 — Site Preparations
Overview
Contents in This Chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2
General Requirements
Contents in This Section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
Ultrasound system environmental requirements- - - - - - - - - - - - - - - - - - 2-3
Electrical requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-6
EMI limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-8
Probes environmental requirements - - - - - - - - - - - - - - - - - - - - - - - - - 2-10
Facility needs
Contents in This Section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-11
Purchaser responsibilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-12
Required facility needs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13
Desirable features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13
Recommended and Alternate Ultrasound Room Layout - - - - - - - - - - - 2-14
Networking setup requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-16
Environmental Dangers
Patient Environment IEC60601-1 and ANSI AAMI ES60601-1 - - - - - - 2-19
Chapter 3 — System Setup
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2
Setup reminders
Average setup time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-3
Setup warnings- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-3
Receiving and unpacking the equipment
Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6
Receiving the Venue 50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7
Unpacking the Equipment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-8
Moving into Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21
Packing the Equipment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21
Preparing for Setup
Verify customer order - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22
Physical inspection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22
EMI protection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22
Completing the setup
Purpose of this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23
Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23
Mounting the System to Docking Station/Cart - - - - - - - - - - - - - - - - - - 3-24
Connecting probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-25
Power On / Boot Up - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-28
Power shut down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-28
System Configuration
System specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-29
Electrical specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-30
Approved peripherals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-31
Connecting Cables- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-32

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Peripheral/Accessories Connector Panel - - - - - - - - - - - - - - - - - - - - - 3-33
Available probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-54
Software Options configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-55
Software version check-out - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-55
Paperwork after setup
User’s Manual(s) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-56
Product Locator Installation Card - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-56
Chapter 4 — General Procedures and Functional Checks
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
Equipment required- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
General procedures
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3
Power ON/Boot Up - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-4
Power shut down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-7
Adjusting the Display Monitor- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-7
Functional checks
Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-8
Touch Panel- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-9
Monitor Display- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-10
Performance Tests - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-11
Software Configuration Checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-24
Peripheral Checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-25
Chapter 5 — Components and Functions (Theory)
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-2
Block Diagram and Theory
Block Diagram of Venue 50 and Docking Station/Cart - - - - - - - - - - - - - 5-3
Chapter 6 — Service Adjustments
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-2
Monitor Adjustments
Adjust Brightness - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-3
Adjust Volume - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-3
Adjust Monitor on Docking Station/Cart- - - - - - - - - - - - - - - - - - - - - - - - 6-4
Chapter 7 — Troubleshooting
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
Troubleshooting
Console Troubleshooting Trees - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
Peripheral Troubleshooting Trees- - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
Battery Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
Remote Service
Gateway Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
Gateway Running - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
Remote Software Download/Reload - - - - - - - - - - - - - - - - - - - - - - - - - 7-29
Remote Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-36

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Remote Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
Chapter 8 — Replacement Procedures
Overview
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-2
Warnings and important information
Warnings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-3
Returning/shipping probes and repair parts - - - - - - - - - - - - - - - - - - - - - 8-5
Disassembly/Re-assembly
Warning and Caution - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-6
Tools needed for servicing Venue 50 - - - - - - - - - - - - - - - - - - - - - - - - - 8-7
Docking Station Desk Support Assy - - - - - - - - - - - - - - - - - - - - - - - - - - 8-8
Docking Cart Plastic Shelf - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-9
Docking Cart Printer Shelf - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-10
Loading Base Image Software
Purpose of this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-13
Data Management - moving all images - - - - - - - - - - - - - - - - - - - - - - - 8-13
Recording important settings and parameters - - - - - - - - - - - - - - - - - - 8-14
Loading the System Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-15
Used Media and Used Parts Disposal
Chapter 9 — Renewal Parts
Overview
Contents in this chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-2
List of Abbreviations
Renewal Parts Lists
Power Cables- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-5
Top Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-7
Middle Cover Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-8
Bottom Assy- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-9
Docking Station Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-11
Docking Cart Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-13
Accessories and Kits- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-17
Probe - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-18
Manuals- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-19
Chapter 10 — Care and Maintenance
Overview
Periodic maintenance inspections - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2
Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2
Warnings
Why do maintenance
Keeping records - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4
Quality assurance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4
Maintenance task schedule
How often should maintenance tasks be performed? - - - - - - - - - - - - - 10-5
Tools required
Standard GE tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-7
GE-2 tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-9
Special tools, supplies and equipment used for maintenance - - - - - - 10-10
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