Godex EZPi1000 Series User manual

User’sManual
EZPi-1000Series
P/N. 920-013011-00
Rev. B, 05.2009

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZPi-1000 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with power supply adapter model: WDS060240P (9A).
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Specifications are subject to change without notice.
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Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
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1. BARCODE PRINTER...................................................................5
1-1. Printer Accessories.........................................................................................................5
1-2. General Specifications....................................................................................................5
1-3. Communication Interface................................................................................................7
1-4. Printer Parts....................................................................................................................9
2. PRINTER INSTALLATION.........................................................11
2-1. Ribbon Installation ........................................................................................................11
2-2. Label Installation...........................................................................................................13
2-3. Label Roll Core Installation Instruction.........................................................................14
2-4. Card / Hang tags Installation ........................................................................................15
2-5. PC Connection..............................................................................................................15
2-6. Driver Installation..........................................................................................................16
3. CONTROL PANEL.....................................................................18
3-1. Control Panel Introduction ............................................................................................ 18
3-2. Control Keys Introduction..............................................................................................18
3-3. Setting mode.................................................................................................................20
3-4. Self-Test........................................................................................................................25
3-5. Dump Mode ..................................................................................................................26
3-6. Auto Sensing.................................................................................................................26
3-7. Keyboard Mode.............................................................................................................27
3-8. Error Messages.............................................................................................................30
4. ACCESSORY............................................................................. 32
4-1. Stripper Installation.......................................................................................................32
4-2. Cutter Installation..........................................................................................................35
4-3. WLAN Module Installation.............................................................................................37
4-4. CF Card Adapter Installation.........................................................................................41
4-5. CF Card Instruction.......................................................................................................42
5. MAINTENANCE AND ADJUSTMENT.......................................43
5-1. Thermal Print Head Cleaning .......................................................................................43
5-2. Thermal Print Head Balance Adjustment......................................................................43
5-3. Print Line Adjustment....................................................................................................44
5-4. Adjust the cutter............................................................................................................44
5-5. Troubleshooting............................................................................................................45
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cord
Switching Power
USB Cable
Label
Ribbon
Empty Ribbon Roll
Label Roll Core
Label Stop Plate
Quick Start Guide
CD (includes label editing software QLabel / Manual)
1-2. General Specifications
Model EZPi-1200 EZPi-1300
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Mode Thermal Transfer / Direct Thermal
CPU 32 Bit
Memory 4MB Flash (2MB for user storage) / 8MB SDRAM
Print Speed 2 IPS to 6 IPS 2 IPS to 4 IPS
Print Length Min 10mm (0.39”),
Max 1727mm (68”) Min 10mm (0.39”), Max 762mm (30”)
Print Width 108mm (4.25”) 105.7mm (4.16”)
Sensor Type Adjustable reflective sensor; Fixed transmissive sensor, central alignment.
Media Detection Type: Continuous, label gap and black mark sensing.
Detection: Label length auto sensing or command settable.
Media
Label Roll O.D.: Max. 127mm (5”)
Core I.D.: 25.4mm (1”), 38.1mm (1.5”), 76.2mm (3”)
Width: 25.4mm (1”) to 118mm (4.64”)
Thickness: 0.06mm(0.003”) to 0.25mm (0.01”)
Ribbon
Length: 300M (981ft)
Max. ribbon roll O.D.: 68mm (2.67 “)
Core I.D.: 25.4mm (1”)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 30mm to 110mm
(1.18” to 4.33”)
Printer Language EZPL (GEPE downloadable)
Software QLabel-IV(EZPL only): Windows
TM
NT, 2000, XP and Vista
DLL & Driver: Windows
TM
2000, XP and Vista
Resident Fonts 11 bitmap fonts; 8 times expandable horizontally and vertically, rotated in 0°, 90°, 180° and 270°.
One scalable font: Supports in 0°, 90°, 180° and 270°.
Download Fonts
Windows Font: Supports in 0°, 90°, 180°, 270° and 8 times expandable
horizontally and vertically.
Asian Font: Supports in 0°, 90°, 180°, 270° and 8 times expandable
horizontally and vertically.
True Type Font: Supports in 0°, 90°, 180° and 270°.
Image Handling Support BMP and PCX. Support ICO, WMF, JPG, EMF file through software.
Support image resize, rotating, mapping and inverse through software.
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1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
Barcodes
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Interfaces
Serial port: RS-232 (DB-9)
USB port: V2.0 device
Parallel port: Centronics 36-pin
PS2 port
Internal Ethernet card with Print Server (replace USB port)
Control Panel Back-lit LCD Display: 128x64dots Graphic LCD Three LEDs: Power, Ribbon, Media
Three control keys: FEED, PAUSE, CANCEL
Power Auto Switching 100-240VAC, 50-60Hz
Environment Operation: 41°F to 104°F (5°C to 40°C)
Storage: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Cert. Approval CE(EMC), FCC Class A, CB, cUL, CCC
Printer Dimension
Length: 285mm (11.2”)
Height: 171mm (6.8”)
Width: 226mm (8.9”)
Weight: 3Kg (6.6lbs)
Options
Internal IEEE802.11 b/g WLAN card with Print Server (replace USB port)
Rotary Cutter Module
Stripper Module
CF Card Adapter with Real Time Clock
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
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1-3. Communication Interface
Parallel Interface
Handshake : DSTB connects to the printer, BUSY connects to the host
Interface cable : Parallel cable compatible to IBM PC
Pin out : See below
PIN NO. FUNCTION TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting : 9600 baud rate､no parity､8 data bits､1 stop bit､XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC PRINTER
【 Note 】 The total current output from parallel port and serial port altogether can not exceed
500mA.
USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
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Internal Interface
UART1 wafer Ethernet module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
E_MD 7 7E_MD
RTS 8 8CTS
E_RST 9 9 E_RST
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
UART2 wafer Expansion module
+5V 1 1+5V
CTS 2 2RTS
TXD 3 3RXD
RTS 4 4CTS
RXD 5 5TXD
GND 6 6GND
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1-4. Printer Parts
1. Cover Open Button
2. Top Cover
3. Label Roll Core
4. Ribbon Rewind Wheel
5. LCD Module Case
6. Printing Mechanism
7. Front Cover Piece
1. Ribbon Rewind Shaft + Empty Ribbon Roll
2. Locking Tenon (left/right)
3. CF Card Slot Cover
4. Print Head Pressure Adjustment Screw (left/right)
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1. Ribbon Supply Shaft
2. Label Guide
3. Platen Roller
4. Print Line Adjustment Gear
5. Label Sensor
1. LCD Control Panel
2. Fan-Fold Label Insert
3. Connection Port for PS2 / Wireless LAN Antenna (Optional)
4. Power Switch
5. Ethernet Port
6. USB Port
7. Parallel Port
8. Serial Port (RS-232)
9. Power Socket
* The communication ports may vary depending on product types.
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2. Printer Installation
This printer model has the following print modes:
Thermal
Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check the specific print mode, and then go into the Setting Mode after power on the
printer。
2-1. Ribbon Installation
1. Place the printer on a
horizontal surface, and
open the top cover by
pressing the Cover
Open Buttons on both
sides.
2. Loosen and then lift the
upper print mechanism
by pressing the locking
tenons.
3. Place a new ribbon roll
onto the ribbon supply
shaft.
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4. Feed the ribbon from
the Ribbon Supply
Shaft under the Print
Head.
5. Wrap the ribbon around
the Ribbon Shaft and
stick the ribbon onto the
Empty Ribbon Roll
Core.
6. Firmly close the upper
print mechanism.
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2-2. Label Installation
1. Open the top cover by
pressing the Cover
Open Buttons on both
sides.
2. Insert the Label Roll
Core into the label roll.
3. Assemble the Label
Stop Plates on both
sides of label roll.
4. Place the label roll into
the printer.
5. Loosen and lift the
upper print mechanism
by pressing the locking
tenons.
6. Feed the label through
the two Label Guides to
the Tear-off Bar.
7. Align the label guides to
the edge of label.
8. Close the upper print
mechanism from the
top to finish label
installation.
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2-3. Label Roll Core Installation Instruction
(A) 1” roll core installation
(B) 1.5” roll core installation
(C) 3” roll core installation
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2-4. Card / Hang tags Installation
When installing cord tags, the tag hole must align
with the sensor arrow (as indicated in figure), then
use the Label Guide to secure the tags.
Sensor Detection Position
Sensor
2-5. PC Connection
1. Please make sure the printer is powered off.
2. Take the power cable, plug the cable switch to the power socket, and then connect the
other end of the cable to the printer power socket.
3. Connect the cable to the USB/parallel port on the printer and on the PC.
4. Power on the PC and the printer and the printer’s LED light will shine.
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2-6. Driver Installation
1. Insert product CD to your
computer’s CD Drive and find
the "Windows Drives" folder.
2. Select the icon of driver file
and click it to start the
installation.
3. Follow the instruction on
screen to keep the installation
going. Then the Driver Wizard
utility should run
automatically.
4. Select "Install printer drivers".
5. Select printer model.
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6. Select connection port.
7. Enter the printer name and
set printer sharing option.
8. A description page of printer
settings will be displayed after
all settings are completed.
9. Check if all printer settings
are correct and then press
Finish to start copying driver
files.
10. Wait for file copying finished
and complete the installation.
11. After the driver installation is
complete, there should be a
new printer model on
Windows "Printer and Faxes"
setting.
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3. Control Panel
3-1. Control Panel Introduction
Control keys
FEED
PAUSE
CANCEL
LED indicators
Power Power on
Ready(Power)
After turning on the power,
the Ribbon and Media
lights will flash alternately
until the completion of
initialization.
Ribbon Ribbon status indication
Media Media status indication
3-2. Control Keys Introduction
FEED Key
After pressing the FEED key, printer will send the media (according to media type) to the
specified stop position. When printing with continuous media, pressing the FEED key will
feed media out to a certain length. When printing labels, pressing the FEED key will feed
one label at a time; if the label is not sent out in a correct position, please proceed with the
Auto Sensing (see page26).
Pause Key
When pressing the Pause key in standby mode, the printer will go into the Pause Mode,
and LCD Display will indicate “EZPi-xxxx Vx.xxx Pause.” At this status, printer won’t be
able to receive any command. Then pressing the Pause key once again, the printer will get
out of the Pause mode and go back to standby mode.
Pressing the Pause key while printing, printer will pause the print job. When the Pause key
is pressed one more time, the printer will continue with the rest of the print job. For
example, if the print job contains 10 labels, press the Pause key to stop printing after 2
labels are printed. When pressing the Pause key again, printer will finish the printing of the
remaining 8 labels.
Cancel Key
Pressing the Cancel key while printing, the LCD Display will show “Print job is cancelled”, it
means the printer cancels the current print job. For example, if the print job contains 10
labels, press the Cancel key after 2 labels are printed, the remaining 8 labels won’t be
printed, and the printer goes back to standby mode.
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With different combinations of FEED PAUSE and CANCEL keys, the printer can perform various
functions as follows:
Item Key Beep LCD Message Description
Self test + Power
on 3 beeps Self test Press and hold key and turn
on the printer until the buzzer
beeps 3 times.
Dump
mode + Power
on 3 beeps
Æ1 beep Now in Dump Mode
After entering Self test Mode,
keep holding key until the
buzzer beep once.
Auto
sensing + Power
on 3 beeps Auto sensing
Mode Press and hold key and turn
on the printer until the buzzer
beeps 3 times.
Go to
default + +
Power on 2 beeps
twice Go to default Press and hold & keys
and turn on the printer until the
buzzer beeps 2 times. The
printer setting will go to default.
Download
mode + Power
on 1 beep DL MODE
Vx.xx
Press and hold key and
turn on the printer until the
buzzer beeps once. This mode is
only for firmware downloading.
Setting
mode 3 beeps Setting mode When Power on, press and hold
key about 3 to 4 seconds
until the buzzer beep 3 times.
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