Godex EZPi1000 Series User manual

P/N. 920-013011-02
Rev. B, 05.2010
UserManual
EZPi1000series

EZPi1000 User Manual
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FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZPi1000 SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with power supply adapter model: WDS060240P (9A).
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Specifications are subject to change without notice.

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Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Make sure the printer is off before plugging the power connector into the power jack.
4. It is recommended that you connect the printer to a surge protector to prevent possible
transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open the
equipment.
7. Do not repair or adjust energized equipment under any circumstances.

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1. BARCODE PRINTER...................................................................4
1-1. Box content.....................................................................................................................4
1-2. Specifications..................................................................................................................4
1-3. Interfaces ........................................................................................................................6
1-4. Getting to know your printer............................................................................................8
2. PRINTER SETUP....................................................................... 10
2-1. Loading the ribbon........................................................................................................10
2-2. Loading the label roll.....................................................................................................12
2-3. Installing the label supply hub.......................................................................................13
2-4. Preparing for tag printing ..............................................................................................14
2-5. Connecting the printer to the host computer.................................................................14
2-6. Installing the driver........................................................................................................15
3. OPERATOR PANEL..................................................................17
3-1. Operator panel – introduction.......................................................................................17
3-2. Function buttons ...........................................................................................................17
3-3. Settings mode...............................................................................................................19
3-4. Self test.........................................................................................................................24
3-5. Dump mode ..................................................................................................................25
3-6. Label size calibration ....................................................................................................25
3-7. Keyboard mode.............................................................................................................26
3-8. Error alerts ....................................................................................................................29
4. ACCESSORIES.......................................................................... 30
4-1. Installing the label dispenser ........................................................................................30
4-2. Installing the cutter........................................................................................................33
4-3. Installing the WLAN module .........................................................................................35
4-4. Installing the CF card adapter.......................................................................................39
4-5. Instructions for using the CF card.................................................................................40
5. MAINTENANCE AND ADJUSTMENT....................................... 41
5-1. Cleaning the print head.................................................................................................41
5-2. Adjusting the print head pressure.................................................................................41
5-3. Adjusting the print line...................................................................................................42
5-4. Adjusting the cutter.......................................................................................................42
5-5. Troubleshooting............................................................................................................43

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1. Barcode printer
1-1. Box content
Please check that all of the following items are included with your printer:
Barcode printer
Power cord
AC adapter
USB cable
Parallel cable (Centronics)
Label stock
Ribbon
Ribbon hubs (set of 2)
Empty ribbon core
Label supply hub
Label guide plates (set of 2)
Quick reference guide
CD (with QLabel label software / user manual)
1-2. Specifications
Model
EZPi1200
EZPi1300
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Print Speed
6 IPS (150 mm/s)
4 IPS (102 mm/s)
Print Width
4.25” (108 mm)
4.16” (105.7 mm)
Print Length
Min. 0.16” (4 mm)**
Max. 68” (1727 mm)
Min. 0.16” (4 mm)**
Max. 30” (762 mm)
Memory
4MB Flash (2MB for user storage) ; 8MB SDRAM
Sensor Type
Adjustable reflective sensor. Fixed transmissive sensor, central aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5”, 3” (25.4 mm, 38.1 mm, 76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 981’ (300 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 2.67“ (68 mm)
Core diameter: 1” (25.4 mm)
Printer Language
EZPL, GEPL (Godex Eltron® Printer Language), GZPL (Godex Zebra® Printer
Language)
Software
Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable

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Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-
128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232 (DB-9)
USB port (default on)
Parallel port: Centronics 36-pin
PS2 port
CF Card socket
Ethernet 10/100Mbps print server (default off; disables USB when in use)
Control Panel
Backlit graphics LCD display: 128 x 64 dots or 4 lines x 16 characters
Three mono-color status-LEDs: Power on, Ribbon out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
CE(EMC), FCC Class A, CB, cUL, CCC
Dimension
Length: 11.2” (285 mm)
Height: 6.8” (171 mm)
Width: 8.9” (226 mm)
Weight 6.6 lbs (3.0Kg) ,excluding consumables
Options
Rotary Cutter
Label Dispenser (peel)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
802.11 b/g wireless print server (Default off; disables USB when in use. Must
remove PS2 port and Ethernet card to install)
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test
non-standard materials for minimum height printing capability.

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1-3. Interfaces
Parallel port
Handshaking :
DSTB is sent to the printer, BUSY to the host computer
Interface
cable
:
Parallel cable compatible with IBM computers
Pinout :
See below
Pin No.
Function
Data source
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chassis Gnd
+5V, max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
Computer / printer
Computer
Printer
Printer
Printer
Printer
Computer / printer
Computer
Computer / printer
Printer
Computer / printer
Serial port
Default
settings
:
Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and
RTS/CTS
RS232 housing (9-pin to 9-pin)
DB9 socket DB9 plug
--- 1 1 +5V, max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
Computer Printer
【 Note 】 The total current to the parallel and serial ports may not exceed 500 mA.
USB port
Connector type : Type B
Pin No. 1 2 3 4
Function VBUS D- D+ GND

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Internal interface
UART1 wafer Ethernet module
N.C
11
N.C
TXD
22
RXD
RXD
33
TXD
CTS
44
RTS
GND
55
GND
RTS
66
CTS
E_MD
77
E_MD
RTS
88
CTS
E_RST
9
E_RST
9
+5V
10
+5V
10
GND
11
GND
11
+5V
12
+5V
12
UART2 wafer Add-on module
+5V
11
+5V
CTS
22
RTS
TXD
33
RXD
RTS
44
CTS
RXD
55
TXD
GND
66
GND

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1-4. Getting to know your printer
1.
Release buttons for opening the printer cover
2.
Printer cover
3.
Label supply hub
4.
Ribbon feed mechanism
5.
LCD module cover
6.
Print mechanism
7.
Front cover
1.
Ribbon feed mechanism and empty ribbon core
2.
Release catches (left/right)
3.
CF card slot cover
4.
Screws for adjusting the print head pressure (left/right)

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1.
Ribbon supply hub
2.
Label guides
3.
Paper feed roller
4.
Screw for adjusting the print line
5.
Label sensor (movable)
1.
LCD operator panel
2.
Feed slot for continuous labels
3.
PS/2 / WLAN antenna interface (optional)*
4.
On/off switch
5.
Ethernet port
6.
USB port
7.
Parallel port
8.
Serial port (RS-232)
9.
Power jack

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2. Printer setup
This printer supports the following printing methods:
Thermal transfer
printing (TTP)
Requires a ribbon for transferring a printed image to a medium.
Direct thermal
printing (DTP)
Does not require a ribbon, only thermal paper.
Please check which printing method you are using and alter the settings accordingly in the
printer driver, printer menu, and/or software.
2-1. Loading the ribbon
1. Place the printer on a
flat surface. Open the
printer cover by
pressing the release
buttons on both sides of
the printer housing and
lift the cover.
2. Release and lift the
print mechanism.
3. Remove the ribbon hub
at the back.
4. Place the ribbon on the
hub at the back
and replace the
ribbon hub.

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5. Pass the ribbon under
the print head.
6. Wind the ribbon onto
the rewind core,
attaching it with the
adhesive strip at the
end of the ribbon. Wind
the ribbon 2-3 times
around the core.
7. Close the print
mechanism, making
sure that it clicks into
place.

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2-2. Loading the label roll
1. Open the printer cover.
2. Place the label roll on
the label supply hub.
3. Attach the guide plates
to the label roll holder.
4. Now load the label roll
into the printer.
5. Release the print
mechanism and lift it.
6. Pass the labels through
the paper guides up to
the tear-off plate.
7. Adjust the paper guides
to the label width.
8. Close the print
mechanism.

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2-3. Installing the label supply hub
(A) Installing the label supply hub for 1"
cores
(B) Installing the label supply hub for
1.5" cores
(C) Installing the label supply hub for 3"
cores

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2-4. Preparing for tag printing
In tag printing, the tag hole indicates the height of a
label. During adjustment, the sensor must therefore
be positioned directly below the tag hole as shown in
the illustration. The tag hole should be at least 3 mm
in diameter to ensure correct functioning.
Sensor position
Sensor
2-5. Connecting the printer to the host computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter and connect the adapter to the printer.
3. Connect the USB / parallel cable to the printer and host computer.
4. Switch on the printer. The operator panel should now light up.

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2-6. Installing the driver
1. Insert the product CD in the
CD/DVD drive of the host
computer and open the
"Windows Drivers" folder on
the CD.
2. Select the icon for the driver
file and click it to start the
installation.
3. Follow the instructions on the
screen. The Driver Wizard
guides you through the
installation procedure.
4. Select "Install printer drivers".
5. Specify your printer model.

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6. Specify the port used to
connect the printer to the
host computer.
7. Enter a printer name and
assign the appropriate rights.
8. Once the installation is
complete, a summary of the
printer settings is displayed.
9. Check whether the printer
settings are correct and click
"Finish" to start copying the
driver files.
10. Wait until copying is
complete, then finish the
installation.
11. Once the driver installation is
complete, the new printer
should appear in the "Printers
and Faxes" folder.

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3. Operator panel
3-1. Operator panel – introduction
Function buttons
FEED
PAUSE
CANCEL
LED indicators
POWER
The POWER (Ready) LED
lights up when the printer
has started up and is ready
to print.
RIBBON Ribbon status indicator
MEDIA Media status indicator
3-2. Function buttons
FEED button
When you press the FEED button, the printer moves the label to the defined stop position.
If you are using continuous labels, pressing the FEED button will move label stock until you
release the button again. If you are using individual labels, pressing the FEED button will
move only one label. If the label does not stop at the correct position, you need to run the
auto-detection function on the label stock (see Section 3-6).
PAUSE button
Pressing the PAUSE button while the printer is in standby mode will set the printer to pause
mode. The message "Pause" is shown on the LCD display. In this mode, the printer can
receive commands, but it can only process them when it is reset to standby mode. Pressing
the PAUSE button again will reset the printer to standby mode.
Pressing the PAUSE button during printing will interrupt printing. When the PAUSE button
is pressed again, the printer resumes printing. Example: While a 10-label print job is
running, you press the PAUSE button to pause the printer. Two of the labels have been
printed. To resume printing and print the remaining eight labels, you press the PAUSE
button again.
CANCEL button
Pressing the CANCEL button during printing cancels a print job and the message "Print job
cancelled" is shown on the LCD display. Example: While a 10-label print job is running, you
press the CANCEL button. Two of the labels have been printed. The print job is cancelled
and the remaining eight labels are not printed.

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You can combine the FEED, PAUSE and CANCEL buttons in a number of ways to perform
different printer functions:
Function
Button
Beeps
LCD display
Description
Self test
+ Power
On 3 beeps Self test Switch on the printer and keep
the button pressed until you
hear 3 beeps.
Dump
mode
+ Power
On
3
beeps
1 beep
Now in Dump
Mode After the self test, keep the
button pressed until you hear a
beep.
Auto-
detection
+ Power
On 3 beeps Auto Sensing
Mode
Switch on the printer and keep
the button pressed until you
hear 3 beeps.
Factory
settings + +
Power On 2x2
beeps Go to default
Switch on the printer and keep
the and buttons
pressed until you hear 2 beeps.
This resets the printer to the
factory settings.
Download
mode
+ Power
On 1 beep DL Mode Vx.xx
Switch on the printer and keep
the button pressed until you
hear a beep. This mode is for
download of the firmware only.
Settings
mode 3 beeps Setting mode
Switch on the printer and keep
the button pressed for about
3-4 seconds, until you hear 3
beeps.

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3-3. Settings mode
In settings mode, you can change different settings, such as the printing mode, accessories /
options, or media type.
1. Switch on the printer and make sure that the message "Ready" is shown on the display.
2. Press the PAUSE button and keep it pressed for about 3-4 seconds until you hear 3 beeps
and the message "Settings" is shown on the display.
3. In settings mode, the buttons have the following functions:
: Minus / Enter
: Menu / Next
: Plus / Exit
4. Before you exit settings mode, the printer will prompt you to save the changes you have
made. Once you have saved or discarded your changes, the printer will switch back to
standby mode.
Press the button and keep it pressed for about 3-4 seconds until you hear 3 beeps and the
message "Settings" is shown on the display. The options available are shown in the lower
section of the display.
In settings mode, the first line always shows
the name of a setting, the second line the
current selection or value.
To change the current selection or value,
press the ENTER button. The current
selection or value is highlighted.
When you change a setting, the first line
shows the name of the setting, the second
line the current selection.
Plus: The button increases the value.
Minus: The button reduces the value.
Next: The button switches to the next
settings option.