Grandstream Networks GRP2612P User manual

Grandstream Networks, Inc.
GRP2612/GRP2612P/GRP2612W | GRP2613
GRP2614 | GRP2615 | GRP2616
Carrier-Grade IP Phones
User Guide
GRP2612 / GRP2612P / GRP2612W
GRP2613
GRP2614
GRP2615
GRP2616

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GRP261X User Guide
Version 1.0.5.33
COPYRIGHT
©2020 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GRP261X User Guide
Version 1.0.5.33
U.S. FCC Part 68 Regulatory Information
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,
among other information, the ACTA registration number and ringer equivalence number (REN). If requested,
this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the telephone line.
Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming
call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the
number of devices that may be connected to the line, as determined by the total REN’s contact the
telephone company to determine the maximum REN for the calling area.
This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line
Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right the file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice
in order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact (Agent in the US):
Company Name: Grandstream Networks, Inc.
Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
Tel: [phone]
Fax: [phone]
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the
equipment from the network until the problem is resolved.
This equipment uses the following USOC jacks: RJ45C.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is
connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical
surges.
Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid
scratching.

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GRP261X User Guide
Version 1.0.5.33
U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator& your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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GRP261X User Guide
Version 1.0.5.33
Directive 2014/53/EU Regulatory Information
This applies to GRP2612W/GRP2614/GRP2615/GRP2616 only
Operating Frequency Band (RF)
Max Power
2402-2480MHz (TX&RX)
BT-EDR
8.15dBm
2402-2480MHz (TX&RX)
BT-BLE
7.21dBm
2412-2472MHz (TX&RX)
802.11b
18.15dBm
802.11g
18.42dBm
802.11n-20
19.06dBm
5150-5250MHz (TX&RX)
802.11a
19.28dBm
802.11n-20
18.78dBm
802.11n-40
19.10dBm
802.11ac20
18.89dBm
802.11ac40
18.66dBm
802.11ac80
15.80dBm
5250-5350MHz (TX&RX)
802.11a
18.63dBm
802.11n-20
18.60dBm
802.11n-40
18.93dBm
802.11ac20
18.59dBm
802.11ac40
18.38dBm
802.11ac80
15.85dBm
5470-5725MHz (TX&RX)
802.11a
18.19dBm
802.11n-20
18.32dBm
802.11n-40
18.34dBm
802.11ac20
18.44dBm
802.11ac40
17.72dBm
802.11ac80
15.45dBm

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GRP261X User Guide
Version 1.0.5.33
Caution: Exposure to Radio Frequency Radiation
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your
body.
CE Authentication
Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2612W, GRP2614, GRP2615
and GRP2616 are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.grandstream.com/support/resources/

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GRP261X User Guide
Version 1.0.5.33
GNU GPL INFORMATION
GRP261X firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/grp261x_gnu_gpl.zip

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GRP261X User Guide
Version 1.0.5.33
Table of Content
DOCUMENT PURPOSE ...............................................................................................13
CHANGE LOG..............................................................................................................14
Firmware Version 1.0.5.33 ...................................................................................................................14
Firmware Version 1.0.5.15 ...................................................................................................................14
Firmware Version 1.0.3.6 .....................................................................................................................14
Firmware Version 1.0.1.23 ...................................................................................................................14
Firmware Version 1.0.1.17 ...................................................................................................................14
Firmware Version 1.0.1.7 .....................................................................................................................14
Firmware Version 1.0.0.31 ...................................................................................................................14
Firmware Version 1.0.0.16 ...................................................................................................................14
WELCOME ...................................................................................................................15
PRODUCT OVERVIEW ................................................................................................16
Feature Highlights................................................................................................................................16
Technical Specifications.......................................................................................................................18
GETTING STARTED.....................................................................................................25
Equipment Packaging ..........................................................................................................................25
Connecting and Setting Up the GRP261X...........................................................................................26
Using the Phone Stand ........................................................................................................................26
Using the Slots for Wall Mounting........................................................................................................26
Connecting the GRP261X ...................................................................................................................27
GETTING TO KNOW GRP261X...................................................................................28
Idle Screen...........................................................................................................................................28
Using the Keypad.................................................................................................................................32
Configuration via Keypad.....................................................................................................................34
Characters Input ..................................................................................................................................42
MPK LCD (Available on GRP2614 & GRP2616 only) .........................................................................42

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GRP261X User Guide
Version 1.0.5.33
TELEPHONY FEATURES ............................................................................................44
Make Phone Calls................................................................................................................................44
Handset, Speaker and Headset Mode .........................................................................................44
Multiple SIP Accounts and Lines ..................................................................................................44
Completing Calls...........................................................................................................................44
Making Calls Using IP Addresses.................................................................................................48
Answering Phone Calls........................................................................................................................49
Receiving Calls .............................................................................................................................49
Do Not Disturb ..............................................................................................................................50
Call Hold ..............................................................................................................................................52
Call Transfer.........................................................................................................................................53
Conference Call ...................................................................................................................................56
3-way conferencing.......................................................................................................................56
Easy Conference Mode ................................................................................................................58
UCM Conference .................................................................................................................................59
Participate in UCM Conference Room .........................................................................................59
Conference Call Menu (CCM) ......................................................................................................60
Conference Call Operations .........................................................................................................60
Call Forwarding....................................................................................................................................62
Voice Mail.............................................................................................................................................64
Virtual Voice Mail ..........................................................................................................................64
Instant Messages.................................................................................................................................64
Call Features........................................................................................................................................65
ADVANCED FEATURES ..............................................................................................68
Virtual Multi-Purpose Keys...................................................................................................................68
Predictive Dialing .................................................................................................................................74
Search in Call History ...................................................................................................................74
Search in Broadsoft Directories....................................................................................................75
VPK Paging Support inside the LCD Call Screen ...............................................................................77
Active VPK Page..................................................................................................................................77
Line Switching in Call Screen ..............................................................................................................78
Shared Call Appearance (SCA) ...........................................................................................................78
Configuring Eventlist BLF ....................................................................................................................79

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GRP261X User Guide
Version 1.0.5.33
Screenshots .........................................................................................................................................79
Diagnosis .............................................................................................................................................79
CONTACTS...................................................................................................................81
Local Contacts .....................................................................................................................................81
Add a single Contact............................................................................................................................81
Phonebook...........................................................................................................................................81
XML Phonebook syntax................................................................................................................81
Download/Upload XML Phonebook from Web UI ........................................................................82
Dialed Numbers Filtering ..............................................................................................................83
Contact search mode...........................................................................................................................85
Quick Match..................................................................................................................................85
Exact Matching .............................................................................................................................85
LDAP....................................................................................................................................................86
Broadsoft Directories ...........................................................................................................................86
CALL HISTORY ............................................................................................................88
Local Call History .................................................................................................................................88
Missed Calls Indication ........................................................................................................................89
CONNECTING TO DEVICES........................................................................................90
EHS Headset .......................................................................................................................................90
Bluetooth (GRP2614, GRP2615 & GRP2616 only).............................................................................90
Wi-Fi (GRP2612W/GRP2614/GRP2615 & GRP2616 only) ................................................................93
RESTORE FACTORY DEFAULT SETTINGS ...............................................................96
Restore factory settings using LCD menu ...........................................................................................96
EXPERIENCING GRP261X ..........................................................................................97

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GRP261X User Guide
Version 1.0.5.33
Table of Figures
Figure 1: GRP261X Package Content ........................................................................................................25
Figure 2: phone Stand and Mounting Slots on the GRP261X ....................................................................26
Figure 3: Tab on the Handset Cradle ..........................................................................................................26
Figure 4: GRP261X Back / Side View.........................................................................................................27
Figure 5: GRP261X Idle Screen .................................................................................................................28
Figure 6: GRP2612/GRP2612P/GRP2612W Keyboard .............................................................................32
Figure 7: GRP2613 Keyboard.....................................................................................................................32
Figure 8: GRP2614 Keyboard.....................................................................................................................32
Figure 9: GRP2615 Keyboard.....................................................................................................................33
Figure 10: GRP2616 Keyboard...................................................................................................................33
Figure 11: GRP261X Menu .........................................................................................................................41
Figure 12: GRP2614 MPK LCD ..................................................................................................................42
Figure 13: Phone LCD Configuration (MPK1).............................................................................................43
Figure 14: MPK LCD Configuration (MPK1) ...............................................................................................43
Figure 15: On hook dialing ..........................................................................................................................45
Figure 16: Off hook dialing ..........................................................................................................................45
Figure 17: Call using Paging/Intercom........................................................................................................47
Figure 18: Direct IP Call ..............................................................................................................................49
Figure 19: Multiple incoming calls ...............................................................................................................50
Figure 20: Do Not Disturb ...........................................................................................................................51
Figure 21: Call Muted..................................................................................................................................51
Figure 22: Black/White List from Web GUI .................................................................................................52
Figure 23: Black/White List from LCD .........................................................................................................52
Figure 24: On hold duration ........................................................................................................................53
Figure 25: Dynamic Attended Transfer .......................................................................................................54
Figure 26: “Split” softkey .............................................................................................................................54
Figure 27: “Target” softkey under Transfer Action Page .............................................................................55
Figure 28: Target - Local Call Log Page .....................................................................................................55
Figure 29: Transfer from Information While Ringing and During Incoming Call .........................................56
Figure 30: Established Conference.............................................................................................................56
Figure 31 : Establish a Conference Call on the GRP2613 .........................................................................57
Figure 32 : Split conference ........................................................................................................................58
Figure 33: Join UCM Conference ...............................................................................................................59
Figure 34: List of Conference Room Users.................................................................................................60
Figure 35: UCM Conference Menu - Invite User.........................................................................................60
Figure 36 : UCM Conference room - Kick user...........................................................................................61
Figure 37 : UCM Conference room – Mute/ Unmute user ..........................................................................61
Figure 38: UCM Conference Menu - Bridge Conference............................................................................62
Figure 39 : UCM Conference Menu - More.................................................................................................62
Figure 40: Disabled Call Forward ...............................................................................................................63

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GRP261X User Guide
Version 1.0.5.33
Figure 41: Enable Call Forward ..................................................................................................................63
Figure 42: Diversion Information .................................................................................................................63
Figure 43: Instant Messages sub-menu......................................................................................................64
Figure 44: Sending an Instant Message .....................................................................................................65
Figure 45: IM Sent Successfully .................................................................................................................65
Figure 46 : Feature Codes List ...................................................................................................................67
Figure 47: VPK Page ..................................................................................................................................68
Figure 48: Edit VPK - Fixed VPK ................................................................................................................68
Figure 49: Edit VPK - Dynamic VPK ...........................................................................................................69
Figure 50: Line Key as Transfer Mode ........................................................................................................71
Figure 51: VPK - LCD Indication .................................................................................................................71
Figure 52: toggle between screens in call screen.......................................................................................74
Figure 53: Predictive Dialing .......................................................................................................................75
Figure 54: Broadsoft XSI web configuration ...............................................................................................76
Figure 55: Predictive Dialing from BS XSI Directories ................................................................................77
Figure 56: VPK Paging................................................................................................................................77
Figure 57: Active VPK Page........................................................................................................................78
Figure 58: Line Switching............................................................................................................................78
Figure 59: Screenshots ...............................................................................................................................79
Figure 60: Factory Functions ......................................................................................................................80
Figure 61: New contact ...............................................................................................................................81
Figure 62 : Download/Upload XML Phonebook..........................................................................................82
Figure 63: Local Phonebook - Contact Information ....................................................................................83
Figure 64: Local Phonebook - Company/Title/Job Fields ...........................................................................83
Figure 65: Contact Numbers with Special Characters ................................................................................84
Figure 66: Call with Filtered Characters......................................................................................................84
Figure 67: Before Search ............................................................................................................................85
Figure 68: QuickMatch ................................................................................................................................85
Figure 69: ExactMatch ................................................................................................................................86
Figure 70: LDAP search..............................................................................................................................86
Figure 71: Search in Broadsoft Directories .................................................................................................87
Figure 72: Call History Screen Page...........................................................................................................88
Figure 73: Missed Calls...............................................................................................................................89
Figure 74: Headset enabled........................................................................................................................90
Figure 75: Bluetooth feature........................................................................................................................91
Figure 76: Bluetooth Scan...........................................................................................................................91
Figure 77: GRP2615/GRP2614/GRP2616 Pairing Process .......................................................................91
Figure 78: Successful Bluetooth pairing .....................................................................................................92
Figure 79: Bluetooth Status.........................................................................................................................92
Figure 80: Pairing Request .........................................................................................................................92
Figure 81: Wi-Fi feature ..............................................................................................................................93
Figure 82; Enable Wi-Fi ..............................................................................................................................93
Figure 83: Wi-Fi Scanning...........................................................................................................................94

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GRP261X User Guide
Version 1.0.5.33
Figure 84: Nearby Wi-Fi networks ..............................................................................................................94
Figure 85: Wi-Fi password required ............................................................................................................94
Figure 86: Failed/Successful Wi-Fi connection...........................................................................................95
Figure 87: Wi-Fi Status ...............................................................................................................................95
Figure 88 : Current connection....................................................................................................................95
Figure 89: Factory Reset using LCD Menu.................................................................................................96
Table of Tables
Table 1: GRP261X Features in a glance.....................................................................................................16
Table 2: GRP261X Comparison Guide .......................................................................................................17
Table 3: GRP2612/GRP2612P/GRP2612W Technical Specifications........................................................18
Table 4: GRP2613 Technical Specifications ...............................................................................................19
Table 5: GRP2614 Technical Specifications ...............................................................................................20
Table 6: GRP2615 Technical Specifications ...............................................................................................22
Table 7: GRP2616 Technical Specifications ...............................................................................................23
Table 8: Equipment Packaging ...................................................................................................................25
Table 9: LCD Display Definitions.................................................................................................................28
Table 10: GRP261X LCD icons...................................................................................................................30
Table 11: GRP261X Keypad Buttons ..........................................................................................................33
Table 12: Configuration Menu .....................................................................................................................35
Table 13: Call Features ...............................................................................................................................65
Table 14: VPK Modes in String Format.......................................................................................................69
Table 15: VPK Modes Icon Indications .......................................................................................................72

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GRP261X User Guide
Version 1.0.5.33
DOCUMENT PURPOSE
This document describes how to configure the GRP261X via phone's LCD menu and web UI menu to fully
manipulate phone's features. To learn advanced functions of GRP261X, please visit
http://www.grandstream.com/support to download the latest “GRP261X Administration Guide”.
This guide covers following topics:
▪Product Overview
▪Getting started
▪Getting to know GRP26XX
▪Telephony features
▪Advanced features
▪Contacts
▪Call History
▪Connecting to devices
▪Restore to factory default settings

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GRP261X User Guide
Version 1.0.5.33
CHANGE LOG
This section documents significant changes from previous versions of user manuals for GRP26XX. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.5.33
•Extended the amount of text that can be displayed on the Extension label.
•Added support for disabling the feature of selecting an account from LCD. [Multiple SIP Accounts and
Lines
Firmware Version 1.0.5.15
•Added ability to configure Headset TX/RX gain on LCD. [Audio]
Firmware Version 1.0.3.6
•No major change.
Firmware Version 1.0.1.23
•No major change.
Firmware Version 1.0.1.17
•No major change.
Firmware Version 1.0.1.7
•Added support for GRP2616.
•Added support for GRP2615.
•Added support of Bluetooth handsfree feature. [Bluetooth]
•Improved Feature of blacklist and whitelist in Contact. [Black/White Listing]
Firmware Version 1.0.0.31
•Added support for more MPK/VPK modes [VIRTUAL MULTI-PURPOSE KEYS]
•UCM conference room updates [UCM CONFERENCE]
Firmware Version 1.0.0.16
•This is the initial version for GRP261X.

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GRP261X User Guide
Version 1.0.5.33
WELCOME
Thank you for purchasing Grandstream GRP261X Carrier-Grade IP Phones.
GRP2612/GRP2612P/GRP2612W is featuring 4 dual-color line keys (can be digitally programmed as up to
16 provisionable BLF/fast-dial keys), 2.4” (320x240) TFT color LCD, 4 programmable context-sensitive soft
keys, 100M network ports, integrated PoE (GRP2612P & GRP2612W only), integrated dual-band Wi-Fi
(GRP2612W only), 3-way conference, and Electronic Hook Switch (EHS).
GRP2613 is featuring 6 dual-color line keys (can be digitally programmed as up to 24 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 1000M
network ports, integrated PoE, 3-way conference, and Electronic Hook Switch (EHS).
GRP2614 is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable
BLF/fast-dial keys), 2.8” (320x240) TFT color LCD, 4 programmable context-sensitive soft keys, 2.4”
(320x240) additional screen dedicated to up to 24 multi-purpose keys, 1000M network ports, integrated
PoE, Wi-Fi and Bluetooth support, 3-way conference and Electronic Hook Switch (EHS).
GRP2615 is featuring 10 dual-color line keys (can be digitally programmed as up to 40 provisionable
BLF/fast-dial keys), 4.3” (480x272) TFT color LCD, 5 programmable context-sensitive soft keys, 1000M
network ports, integrated PoE, Wi-Fi and Bluetooth support, 3-way conference and Electronic Hook Switch
(EHS).
GRP2616 is a next generation enterprise IP Phone featuring 6 dual-color line keys (can be
digitally programmed as up to 24 provisionable BLF/fast-dial keys), 4.3” (480x272) TFT color LCD,
5 programmable context-sensitive soft keys, 2.4” (320x240) additional screen dedicated to up to
24 multi-purpose keys, USB port, 1000M network ports, integrated PoE, Wi-Fi and Bluetooth
sup-port, 3-way conference and Electronic Hook Switch (EHS).
The GRP261X series deliver superior HD audio quality, rich and leading-edge telephony features,
protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS
platforms. GRP261X series is the perfect choice for enterprise users looking for a high quality, feature rich
multi-line executive IP phone with advanced functionalities and performance.

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GRP261X User Guide
Version 1.0.5.33
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of the GRP261X :
Table 1: GRP261X Features in a glance
GRP2612
GRP2612P
GRP2612W
4 dual-color line keys (can be digitally programmed as up
to 16 provisionable BLF/fast-dial keys).
2.4” (320x240) TFT color LCD.
4 programmable context-sensitive soft keys.
100M network ports.
Integrated PoE (GRP2612P & GRP2612W only).
3-way conference.
Electronic Hook Switch (EHS).
Wi-Fi support (GRP2612W only).
GRP2613
6 dual-color line keys (can be digitally programmed as up
to 24 provisionable BLF/fast-dial keys).
2.8” (320x240) TFT color LCD.
4 programmable context-sensitive soft keys.
1000M network ports.
integrated PoE.
3-way conference.
Electronic Hook Switch (EHS).
GRP2614
4 dual-color line keys (can be digitally programmed as
up to 16 provisionable BLF/fast-dial keys).
2.8” (320x240) TFT color LCD.
4 programmable context-sensitive soft keys.
2.4” (320x240) additional screen dedicated to up to 24
multi-purpose keys.
1000M network ports.
Integrated PoE.
Wi-Fi and Bluetooth support.
3-way conference.
Electronic Hook Switch (EHS).

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GRP261X User Guide
Version 1.0.5.33
GRP2615
10 dual-color line keys (can be digitally programmed as
up to 40 provisionable BLF/fast-dial keys).
4.3” (480x272) TFT color LCD.
5 programmable context-sensitive soft keys.
1000M network ports.
Integrated PoE.
Wi-Fi and Bluetooth support.
3-way conference.
Electronic Hook Switch (EHS).
GRP2616
6 dual-color line keys (can be digitally programmed as
up to 24 provisionable BLF/fast-dial keys).
4.3” (480x272) TFT color LCD.
5 programmable context-sensitive soft keys.
2.4” (320x240) additional screen dedicated to up to 24
multi-purpose keys.
1000M network ports.
Integrated PoE.
Wi-Fi and Bluetooth support.
3-way conference.
Electronic Hook Switch (EHS).
Table 2: GRP261X Comparison Guide
Features
GRP2612
GRP2612P
GRP2612W
GRP2613
GRP2614
GRP2615
GRP2616
LCD Display
320x240
320x240
320x240
480x272
480x272
LCD Backlight
Yes
Yes
Yes
Yes
Yes
Electronic Hook
Switch
Yes
Yes
Yes
Yes
Yes
Number of
Lines
4
6
4
5
6
Programmable
Hard Keys
16
24
16
40
24
Programmable
Soft Keys
4
4
4
5
5
MPK LCD
No
No
Yes
No
Yes
PoE
GRP2612P only
Yes
Yes
Yes
Yes
Network ports
100M
1000M
1000M
1000M
1000M

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GRP261X User Guide
Version 1.0.5.33
Conference
3-way
3-way
3-way
3-way
3-way
Bluetooth
No
No
Yes
Yes
Yes
Wi-Fi
GRP2612W only
No
Yes
Yes
Yes
Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the GRP261X series.
Table 3: GRP2612/GRP2612P/GRP2612W Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100 Mbps Ethernet ports, with integrated PoE
(only GRP2612P/GRP2612W)
Graphic Display
2.4 inch (320x240) TFT color LCD
Feature Keys
4 line keys with up to 2 SIP accounts, 4 programmable contexts sensitive
Softkeys, 5 navigation/menu keys, 9 dedicated function keys for: MESSAGE (with
LED indicator), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL,
SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.729A/B, G723.1, G.711µ/a-law, G.726, G.722 (wide-band), ILBC,
OPUS and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
appearance (SCA), bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 1000 items), call waiting, call log (up to 2000 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
HD audio
Yes, both on handset and full-duplex handsfree speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish

P a g e | 19
GRP261X User Guide
Version 1.0.5.33
Upgrade/Provisioning
Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using
TR-069 or encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240 VAC; Output: +5VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Physical
Dimension : 203mm x 193mm x 52.1mm
Unit weight:554g
Package weight:936g
Temperature and
Humidity
32-104℉ / 0～40℃, 10-90% (non- condensing)
Package Content
GRP2612/GRP2612P/GRP2612W phone, handset with cord, base stand,
universal power supply (except GRP2612P), network cable, Quick Installation
Guide
Compliance
GRP2612/GRP2612P:
FCC: FCC Part 15B, Class B；FCC Part 68 HAC.
CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1.
RCM: AS/NZS CISPR 32；AS/NZS 62368.1；AS/CA S004.
GRP2612W:
FCC: FCC Part 15B, Class B; FCC Part 15 Subpart C; FCC Part 15 Subpart E;
FCC Part 68 HAC.
CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; EN 301
489-1/-17; EN 300 328; EN 301 893; EN 62311;
RCM: AS/NZS CISPR 32；AS/NZS 62368.1；AS/NZS 4268; AS/CA S004.
Table 4: GRP2613 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP,
DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS NTP,
STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated
PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Feature Keys
6 line keys with up to 3 SIP accounts, 5 navigation/menu keys, 9 dedicated
function keys for: MESSAGE (with LED indicator), TRANSFER, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME-
Voice Codec
Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS,
iLBC and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets).
Telephony Features
Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-
appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 1000 items), call waiting, call log (up to 2000 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial