Grandstream Networks GXP2130 Series Instruction Manual

GXP2130/GXP2140/GXP2160 Administration Guide
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone Administration Guide

GXP2130/GXP2140/GXP2160 Administration Guide
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ADMINISTRATION GUIDE
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GXP2130/GXP2140/GXP2160 Administration Guide
Table of Content
DOCUMENT PURPOSE ............................................................................... 4
GUI INTERFACE EXAMPLES...................................................................... 5
GNU GPL INFORMATION............................................................................ 6
CHANGE LOG............................................................................................... 7
FIRMWARE VERSION 1.0.4.16 .......................................................................................................... 7
FIRMWARE VERSION 1.0.4.15 .......................................................................................................... 7
FIRMWARE VERSION 1.0.4.10 .......................................................................................................... 7
FIRMWARE VERSION 1.0.3.9 ............................................................................................................ 8
FIRMWARE VERSION 1.0.2.9 ............................................................................................................8
GXP2130............................................................................................................................................. 8
FIRMWARE VERSION 1.0.1.19 .......................................................................................................... 8
GX2140/GXP2160............................................................................................................................... 9
FIRMWARE VERSION 1.0.1.6 ............................................................................................................ 9
FIRMWARE VERSION 1.0.0.17 .......................................................................................................... 9
WELCOME ...................................................................................................11
PRODUCT OVERVIEW............................................................................... 13
FEATURE HIGHTLIGHTS .................................................................................................................13
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS.......................................................15
CONFIGURATION GUIDE.......................................................................... 19
CONFIGURATION VIA KEYPAD ....................................................................................................... 19
CONFIGURATION VIAWEB BROWSER..........................................................................................27
DEFINITIONS....................................................................................................................................29
STATUS PAGE DEFINITIONS.................................................................................................... 29
ACCOUNTS PAGE DEFINITIONS .............................................................................................31
SETTINGS PAGE DEFINITIONS ...............................................................................................43
NETWORK PAGE DEFINITIONS...............................................................................................55
MAINTENANCE PAGE DEFINITIONS ....................................................................................... 57
PHONEBOOK PAGE DEFINITIONS ..........................................................................................61

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NAT SETTINGS.................................................................................................................................65
WEATHER UPDATE..........................................................................................................................67
EDITING CONTACTS AND CLICK-TO-DIAL.....................................................................................67
WALLPAPER .....................................................................................................................................69
SAVING THE CONFIGURATION CHANGES....................................................................................71
REBOOTING FROM REMOTE LOCATIONS.................................................................................... 71
BLUETOOTH.....................................................................................................................................71
PACKET CAPTURE...........................................................................................................................73
MULTICAST PAGGING .....................................................................................................................75
UPGRADING AND PROVISIONING.......................................................... 77
UPGRADE VIA KEYPAD MENU........................................................................................................77
SHORTCUT OF UPGRADEAND PROVISION VIAKEYPAD MENU................................................77
UPGRAGE VIAWEB GUI..................................................................................................................79
NO LOCAL TFTP/HTTP SERVERS...................................................................................................79
CONFIGURATION FILE DOWNLOAD ..............................................................................................81
RESTORE FACTORY DEFAULT SETTINGS ............................................ 83
EXPERIENCING THE GXP2130/GXP2140/GXP2160 .............................. 85

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Table of Tables
GXP2130/GXP2140/GXP2160 User Manual
Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN AGLANCE........................................................13
Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE ............................................................ 14
Table 3 GXP2130 TECHNICAL SPECIFICATIONS .................................................................................. 15
Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................. 16
Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................. 17
Table 6: CONFIGURATION MENU........................................................................................................... 19
Table 7: Status Page Definitions...............................................................................................................29
Table 8: Account Page Definitions............................................................................................................. 31
Table 9: Settings Page Definitions ............................................................................................................43
Table 10: Network Page Definitions.......................................................................................................... 55
Table 11: Maintenance Page Definitions...................................................................................................57
Table 12: Phonebook Page Definitions..................................................................................................... 61
Table of Figures
GXP2130/GXP2140/GXP2160 User Manual
Figure 1: Keypad MENU Flow................................................................................................................... 25
Figure 2: Web Service............................................................................................................................... 67
Figure 3: Web GUI - Phonebook->Contacts..............................................................................................69
Figure 4: Click-to-Dial ...............................................................................................................................69
Figure 5 Download wallpaper from server.................................................................................................70
Figure 6 Upload selected wallpaper to phone...........................................................................................71
Figure 7 Packet Capture in idle................................................................................................................. 73
Figure 8 Capture to USB drive..................................................................................................................73
Figure 9 Capture to internal storage .........................................................................................................74

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DOCUMENT PURPOSE
This document describes how to configure GXP2130/GXP2140/GXP2160 features via phone’s LCD menu
and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic
functions of GXP2130/GXP2140/GXP2160, please visit http://www.grandstream.com/support to
download the latest “GXP2130/GXP2140/GXP2160 End User Guide”.

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GUI INTERFACE EXAMPLES
http://www.grandstream.com/products/gxp_series/general/documents/gxp2130_2140_2160_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages

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GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General
Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the
GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

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CHANGE LOG
This section documents significant changes from previous versions of user manuals for
GXP2130/GXP2140/GXP2160. Only major new features or major document updates are listed here. Minor
updates for corrections or editing are not documented here.
FIRMWARE VERSION 1.0.4.16
Added support to configure phone’s MPK from phone GUI. [SETTINGS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.4.15
Added option to configure to always use the prefix for BLF Call-pickup. [ACCOUNTS PAGE
DEFINITIONS]
Added option to send SUBSCRIBE to Broadsoft server to obtain Call Park Notifications. [ACCOUNTS
PAGE DEFINITIONS]
Added option to send credentials before being challenged by the server. [MAINTENANCE PAGE
DEFINITIONS]
Added user name and password options for HTTP/HTTPS server authentication for phonebook XML
downloading. [PHONEBOOK PAGE DEFINITIONS]
Added option to enable/disable the dial plan check while dialing through the call history and any
phonebook directories. [SETTINGS PAGE DEFINITIONS]
Added option to enable/disable the busy tone heard in the handset when call is disconnected remotely.
[SETTINGS PAGE DEFINITIONS]
Added XMLApplication support. [SETTINGS PAGE DEFINITIONS]
Added Direct IP Call support on MPK and Phonebook. [SETTINGS PAGE DEFINITIONS]
Added ability to dial the digits faster when using MPK as Dial DTMF. [SETTINGS PAGE DEFINITIONS]
Added support to play short reminder beep when performing auto answer. [SETTINGS PAGE
DEFINITIONS]
FIRMWARE VERSION 1.0.4.10
Added option to show account name only and not the User ID on the LCD screen. [ACCOUNTS PAGE
DEFINITIONS]
Added option for adding Auth Header on initial REGISTER. [ACCOUNTS PAGE DEFINITIONS]
Added Broadsoft Network Directories features.[SETTINGS PAGE DEFINITIONS]

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Added Web UI option for downloading Language XML file. [MAINTENANCE PAGE DEFINITIONS]
Added Web UI option for auto language download. [MAINTENANCE PAGE DEFINITIONS]
Added Multicast paging support. [SETTINGS PAGE DEFINITIONS]
Added Packet capture support. [MAINTENANCE PAGE DEFINITIONS]
Added phonebook entry sorting option. [PHONEBOOK PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.3.9
Added PhonePower special feature. [ACCOUNTS PAGE DEFINITIONS]
Added Broadsoft IM&P features.[PHONEBOOK PAGE DEFINITIONS]
Added Screensaver options to LCD under Preference -> Appearance.[CONFIGURATION VIAKEYPAD]
Added Web UI option to select default search mode for phonebook. [CONFIGURATION VIAKEYPAD]
Added Second dial tone support. [SETTINGS PAGE DEFINITIONS]
Added Input character selection window. [CONFIGURATION VIA KEYPAD]
Added BLF server support.[ACCOUNTS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.2.9
Add Bluetooth hands free mode.[BLUETOOTH]
Add Configuration file upload support via Web GUI. [MAINTENANCE PAGE DEFINITIONS]
Add Screen saver support. [SETTINGS PAGE DEFINITIONS]
Add Wallpaper support. [WALLPAPER]
Add the support of STAR key keypad lock feature. [MAINTENANCE PAGE DEFINITIONS]
Add the support of Configuration via Keypad Menu.[ MAINTENANCE PAGE DEFINITIONS]
Add Keypad shortcut to reboot and provisioning. [SHORTCUT OF UPGRADE AND PROVISION VIA
KEYPAD MENU]
GXP2130
FIRMWARE VERSION 1.0.1.19
This is the initial version.

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GX2140/GXP2160
FIRMWARE VERSION 1.0.1.6
Added Local group and Broadsoft phonebook in phonebook support.
Added Instant message. [CONFIGURATION VIA KEYPAD]
Added Broadsoft shared call appearance support.
Added Broadsoft call center support. [ACCOUNTS PAGE DEFINITIONS]
Added Eventlist BLF update support for Broadsoft. [ACCOUNTS PAGE DEFINITIONS]
FIRMWARE VERSION 1.0.0.17
This is the initial version.

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WELCOME
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160 is a state-of-the-art enterprise grade IP phone. GXP2140/GXP2160
features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports,
integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports
2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS
with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140
and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and
leading edge telephony features, personalized information and customizable application service,
automated provisioning for easy deployment, advanced security protection for privacy, and broad
interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The
GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The
GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the
perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with
advanced functionalities and performance.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause
damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

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ADMINISTRATION GUIDE
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE
GXP2130
3 lines
2.8 inch (320x240) TFT color LCD
4 programmable soft keys
8 programmable Multi-Purpose Keys
4-way conference
GXP2140
4 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
Expansion board
GXP2160
6 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys

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Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE
Features
GXP2130
GXP2140
GXP2160
LCD Display
320x240
480 x 272
480 x 272
LCD Backlight
Yes
Yes
Yes
Number of
Lines
3
4
6
Programmable
Hard Keys
8
N/A
24
Programmable
Soft Keys
4
5
5
Extension
Module
N/A
Yes,
up to 4 EXT Boards,
N/A

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GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS
Table 3 GXP2130 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Feature Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-
color LED, 4 programmable context sensitive softkeys, 5 navigation/menu keys, 11
dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL,
SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and
iLBC(pending), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-
appearance (SCA), bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial
plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
AES based secure configuration file, SRTP, TLS, 802.1x media access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input:100-240VAC ; Output: +12VDC, 0.5A ;
Integrated Power-over-Ethernet (802.3af)

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Max power consumption 3W (power adapter) or 25.5W (PoE)
Physical
Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);
Unit weight: 0.78kg ; Package weight: 1.3kg
Temperature and
Humidity
32-104℉/ 0～40℃, 10-90% (non- condensing)
Package Content
GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 4: GXP2140 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
4 line keys with up to 4 SIP accounts, 5 programmable context sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE
(with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-
appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible
dial plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced customapplication development
HD audio
Yes, both on handset and speakerphone
Extension Module
Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.
Base Stand
Yes, allow 2 angle positions

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Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
GXP2200EXTs )
Physical
Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.55kg
Temperature and
Humidity
32-104℉/ 0～40℃,10-90% (non- condensing)
Package Content
GXP2140 phone, handset with cord, base stand, universal power supply,
network cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for : MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)

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and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-
appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook
(XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records),
customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible
dial plan, hot desking, personalized music ringtones and music on hold, server
redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced customapplication development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:6W
Physical
Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.62kg
Temperature and
Humidity
32-104℉/ 0～40℃,10-90% (non- condensing)
Package Content
GXP2160 phone, handset with cord, base stand, universal power supply,
network cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B