Grandstream Networks GXP21 Series User manual

Grandstream Networks, Inc.
GXP21xx Series
GXP21xx – User Guide

GXP21xx Series - User Guide
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is a state-of-the-art enterprise grade IP phone. GXP2170 features 12 dual-
color line keys (can be digitally programmed as up to 48 provisionable BLF/fast-dial keys). GXP2135 features 8 dual-color line
keys (can be programmed as up to 32 provisionable BLF/fast-dial keys). GXP2140/GXP2160/GXP2170 features 4.3 inch TFT
Color LCD, 5 programmable context-sensitive softkeys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way
conference, and Electronic Hook Switch (EHS). GXP2135 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive
softkeys, 4-way voice conference and EHS with Plantronics headsets. GXP2130 supports 2.8 inch TFT Color LCD, 4
programmable context-sensitive softkeys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can
support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135.
The GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135 delivers superior HD audio quality, rich and leading-edge
telephony features, personalized information and customizable application service, automated provisioning for easy
deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading
SIP/NGN/IMS platforms.
The GXP2130/GXP2160/GXP2170/GXP2135 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well.
The GXP2140/GXP2170 is expandable with one to 4 expansion modules. The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135
is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced
functionalities and performance.
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of GXP21xx.
GXP21
30
3 lines
2.8 inch (320×240) TFT color LCD
4 programmable softkeys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GXP21
40
4 lines
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
Expansion board
GXP21
60
6 lines
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys

GXP21
70
12 dual-color line keys that can be digitally programmed as up to 48 provisionable
BLF/fast-dial keys
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
Expansion board
GXP21
35
8 dual-color line keys that can be digitally programmed as up to 32 provisionable
BLF/fast-dial keys
2.8 inch (320×240) TFT color LCD
4 programmable softkeys
Bluetooth V2.1
4-way conference
Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance
Features GXP2130 GXP2140 GXP2160 GXP2170 GXP2135
LCD Display 320×240 480 x 272 480 x 272 480 x 272 320×240
LCD Backlight Yes Yes Yes Yes Yes
Number of Lines 3 4 6 12 8
Programmable Hard Keys 8 N/A 24 48 32
Programmable Softkeys 4 5 5 5 4
Extension Module N/A Yes, up to 4 EXT Boards N/A Yes, up to 4 EXT Boards N/A
Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported, voice codecs,
telephony features, languages and upgrade/provisioning settings for the GXP21xx series.
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
2.8 inch (320×240) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)

Feature
Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-color LED, 4 programmable
contexts sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Teleph
ony
Feature
s
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-appearance (SCA), bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Physica
l
Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H)
Unit weight: 0.78kg
Package weight: 1.3kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non-condensing)

Packag
e
Conten
t
GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 3: GXP2130 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1
Feature
Keys
4 line keys with up to 4 SIP accounts, 5 programmable contexts sensitive softkeys, 5 navigation/menu keys, 11
dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS, iLBC and in-band and out-of-
band DTMF (in audio, RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
Teleph
ony
Feature
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Extensi
on
Modul
e
Yes, can power up to 4 GXP2200EXT modules which features a 128×384 graphic LCD, 20 quick-dial/BLF keys
which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit.
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes

QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS, FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 1.0A;
Integrated Power-over-Ethernet (802.3af). Max power consumption 6W (without GXP2200EXT), 10W (with 4
cascaded GXP2200EXTs)
Physica
lDimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.55kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non- condensing)
Packag
e
Conten
t
GXP2140 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 4: GXP2140 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1

Feature
Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with dual-color LED, 5 programmable
contexts sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) and in-band and out-of-band
DTMF (in audio, RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Teleph
ony
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included:
Input:100-240V; Output: +12V, 1.0A.
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W
Physica
l
Dimension: 222mm (W) x 210mm (L) x 93mm (H).
Unit weight: 0.98kg; Package weight: 1.62kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non- condensing)

Packag
e
Conten
t
GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1
Feature
Keys
12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5 programmable contexts sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
Teleph
ony
Feature
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Extensi
on
Modul
e
Yes, can power up to 4 GXP2200EXT modules which features a 128×384 graphic LCD, 20 quick-dial/BLF keys
which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit.
Base
Stand /
Wall
Mount
able
Yes, allow 2 angle positions
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240V; Output: +12V, 1.0A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 5.4W (without GXP2200EXT) or 9.2W (with 4 cascaded GXP2200EXTs)
Physica
l
Dimension: 228mm (W) x 206mm (L) x 46.5mm (H).
Unit weight: 0.98kg
Package weight: 1.55kg
Temper
ature
and
Humidi
ty
0 ~ 40ºC (32 ~ 104ºF)
10 ~ 90% (non-condensing)
Packag
e
Conten
t
GXP2170 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1, EN62479,
AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter)
Table 6: GXP2170 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
2.8 inch (320×240) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1

Feature
Keys
8 line keys with up to 4 SIP accounts or 32 provisionable BLF/fast-dial keys, 4 programmable contexts sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Teleph
ony
Feature
s
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand /
Wall
Mount
able
Yes, allow 2 angle positions
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption 3W
Physica
l
Dimension: 228mm (W) x 206mm (L) x 46.5mm (H).
Unit weight: 0.98kg
Package weight: 1.55kg
Temper
ature
and
Humidi
ty
0 ~ 40ºC (32 ~ 104ºF), 10 ~ 90% (non-condensing)

Packag
e
Conten
t
GXP2135 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1, EN62479,
AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter)
Table 7: GXP2135 Technical Specifications
INSTALLATION
Equipment Packaging
Main Case Yes 1
Handset Yes 1
Phone Cord Yes 1
Power Adaptor Yes 1
Ethernet Cable Yes 1
Phone Stand Yes 1
Wall Mount Yes 1
Quick Start Guide Yes 1
Table 8: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Equipment Packaging
Connecting Your Phone
Handset Port RJ9 handset connector port
Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset)
USB Port USB port connecting a USB flash drive. (only on GXP2140/GXP2160/GXP2170)
LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet
PC Port 10/100/1000Mbps RJ-45 port connecting to PC
EXT Port RJ11 connector port to connect the GXP2200EXT Board (only on GXP2140/GXP2170)
Power Jack 12V DC Power connector port
Table 9: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Connectors
To set up the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, follow the steps below:
1. Attach the phone stand or wall mount to the back of the phone where there are slots.

2. Connect the handset and main phone case with the phone cord.
3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the
Ethernet cable.
4. Connect the 12V DC output plug to the power jack on the phone and plug the power adapter into an electrical outlet. If
PoE switch is used in step 3, this step could be skipped.
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time
display to show up.
6. Using the keypad configuration menu or phone’s embedded web server (Web GUI) by entering the IP address in web
browser, you can further configure the phone.
GXP2200EXT Module
The GXP2140/GXP2170 is expandable with GXP2200EXT modules. GXP2140/GXP2170 supports up to 4 extension modules,
adding 160 fully programmable phone extensions to the phone.
GXP2200EXT board package contains:
GXP2200EXT Main Case Yes (1)
GXP2200EXT Stand Yes (1)
RJ11-RJ11 Cable Yes (1)
Connector Plate Yes (1)
Screws Yes (4)
Quick Installation Guide Yes (1)
Table 10: GXP2200EXT Packaging
To set up the GXP2200EXT board with the GXP2140/GXP2170, please follow the steps below:
1. On the back of the GXP2140/GXP2170 and the GXP2200EXT, there are slots for connector plate. Attach the connector
plate between the slots for GXP2140/GXP2170 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 1: GXP2140/GXP2170 Back View with
GXP2200EXT ).
3. Connect the GXP2200EXT board to the GXP2140/GXP2170 via EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on the GXP2140/GXP2170 and the GXP2200EXT board;
5. Power up the GXP2140/GXP2170. The GXP2200EXT board will show the booting up screen with version information and
connecting status;
6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to
check the version information and status.
The GXP2200EXT board is an additional accessory for the GXP2140/GXP2170 and is not included in the GXP2140/GXP2170 box.

Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT
The GXP2200EXT board can be configured via the web GUI of the GXP2140/GXP2170 connected. After successfully configured,
press Left or Right button on the GXP2200EXT board and users could browse all the MPK’s status in different pages.
For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140/GXP2170, please refer
to the GXP2200EXT board user manual: https://www.grandstream.com/support
GETTING STARTED
Idle Screen
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 screen displays differently depending on whether the phone is idle or in use
(active). The following figures show the idle screen of GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135.
Safety Compliances
The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone complies with FCC/CE and various safety standards. The
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 power adapter is compliant with the UL standard. Use the universal power
adapter provided with the GXP2130 / GXP2140 / GXP2160 / GXP2170/GXP2135 package only.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
Warranty
If the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone was purchased from a reseller, please contact the company where
the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the
Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves
the right to remedy warranty policy without prior notification.
Warning
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type
of damage is not covered under warranty.

Figure 2: GXP2130 Idle Screen
Figure 3: GXP2140 Idle Screen
Figure 4: GXP2160 Idle Screen
Figure 5: GXP2170 Idle Screen
Figure 6: GXP2135 Idle Screen
The following table describes the items displayed on GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 idle screen.
Date and
Time
Displays the current date and time. It can be synchronized with Internet time servers.
Note: For GXP2135 and GXP2170, if there’s no VPK configured with the first VPK on the right side of the LCD
screen, users can display time and date on the top of the LCD screen (status bar) by enabling the option “Show
Date On Status Bar” under Web GUI🡪Settings🡪Date and Time.

Network
icon Shows the status of network. It will indicate whether the network is down or starting.
Status
icon Shows the status of the phone for registration status, call features etc. Using icons as shown in the next table.
Line
status
indicator
Displays the name of the account that is in use.
Softkeys
in idle
screen
The softkeys are context sensitive and will change depending on the status of the phone. Typical functions
assigned to softkeys are:
SwitchSCR/NEXTSCR
Toggles between different idle screens. For example, for GXP2130/GXP2140/GXP2160/GXP2170/GXP2135,
pressing most left softkey (switch screen) will toggle among default idle screen, and Grandstream Upcoming
Events;
History
Shows up all the call history, including “All”, “Answered Calls”, “Dialed Calls”, “Missed Calls”, and “Transferred
Calls”.
ForwardAll
Unconditionally forwards the phone line (account 1) to another phone.
Redial
Redials the last dialed number when there is existed dialed call log.

Softkeys
in call
screen
The softkeys are context sensitive and will change depending on the call status of the phone. Here are the
main softkeys in call screen.
Redial
Redials the last dialed number after off hook when there is existed call log.
Dial
Dials the call out after off hook and entering the number.
Backspace
Delete the number before dialing out.
Answer
Answers the incoming call when the phone is ringing.
Reject
Rejects the incoming call when the phone is ringing.
Forward
Forward the incoming call when the phone is ringing.
EndCall
Ends the active call.
Transfer
Transfer softkey will show up after pressing TRAN button and entering transfer target number. Press Transfer
softkey to do blind transfer.
Split
In attended transfer mode, after establishing the second call, press Split to quit transfer and go back to normal
talking status.
ConfCall
Conferences the active calls.
ReConf
Re-establish the conference among the calls on hold.

Special
Softkeys
(only
when
device
integrate
d with
UCM6xxx
)
Call Parking: Please refer to UCM6xxx Online User Manual for more information
CallPark
When the phone dials out, the Call Park softkey will display on screen. To park the call, press the “CallPark”
softkey and select a green MPK to park the call on available parking lot.
Features: On UCM, users need to enable “Keep-alive” option for the registered account.
Features
When enabled, Do Not Disturb, Call Forwarding and other call features can be used via the local feature codes
on the phone. Otherwise, the provisioned feature codes from the server will be used. User configured feature
codes will be used only if server provisioned feature codes are not provided. And once feature codes are
configured, either via server provisioning or local setting, a softkey named “Features” will show on the LCD
screen.
Table 11: LCD Display Definitions
Network Status.
OFF – Network connection is up
ON – Network connection is down
DND Status.
OFF – Do Not Disturb disabled
ON – Do Not Disturb enabled
Call Forward All Status.
OFF – Call Forward All feature disabled
ON – Call Forward All feature enabled
Call Forward Busy Status.
OFF – Call Forward Busy feature disabled
ON – Call Forward Busy feature enabled
Call Forward No Answer Status.
OFF – Call Forward No Answer feature disabled
ON – Call Forward No Answer feature enabled
Missed Call Status.
OFF – No missed call
ON – New missed call
Handset Status.
OFF – Handset is not in use
ON – Handset is in use
Headset Status.
OFF – Headset is not in use
ON – Headset is in use
Microphone MUTE Status.
OFF – No muted
ON – Muted
Bluetooth Status. (GXP2130v2/GX2140/GXP2160/GXP2170/GXP2135)
OFF – Bluetooth icon disappears
ON – Bluetooth icon appears
Paired – Bluetooth icon turns bright
USB Status. (GX2140/GXP2160/GXP2170)
OFF – No USB connection
ON - USB connected
Incoming Call.
The current call is an incoming call
Outgoing Call.
The current call is an outgoing call

Call on Hold.
OFF – No call on hold
ON – Call on hold
Call Connect.
OFF – No call
ON – Call connected
Call Conference.
OFF – No Conference call
ON – Conference call is established
Click Hand
In call screen, this icon shows on the line available for transfer or conference.
IP Call Status
The current call is an IP call.
SIP Call
Enter number for initiate call. The current call is a SIP call.
Call Time
During an active call, this icon shows the call time.
LCD Brightness Up
Brightness is increasing
LCD Brightness Down
Brightness is decreasing
Speaker Volume Up
Call screen icon. Speaker volume is increasing
Speaker Volume Down
Call screen icon. Speaker volume is decreasing
Handset Volume Up
Call screen icon. Handset volume is increasing
Handset Volume Down
Call screen icon. Handset volume is decreasing
Ringtone Volume Down
Call screen icon. The volume of ringtone is decreasing
Ringtone Volume Up
Call screen icon. The volume of ringtone is increasing
VOC status
Call screen icon.
OFF – VOC is off.
ON – VOC is on.
Table 12: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 LCD Icons
Error Message Indicator
When user changes configuration settings on LCD and the configuration cannot be applied for any reason, LCD screen will
pop up a window displaying an error message with information explaining why the configuration couldn’t be saved.

Figure 7: Error message Example
Note: Possible error types could be Security, Privilege, PValue Validation, etc
Using the Keypad
Figure 8: GXP2130 Keyboard
Figure 9: GXP2140 Keyboard
Figure 10: GXP2160 Keyboard

Figure 11: GXP2170 Keyboard
Figure 12: GXP2135 Keyboard
Contacts. Press to view and edit contact information.
Hold. Press to put call on hold or resume the call.
Mute. Press to mute or unmute the call.
Headset. Press to switch to headset mode.
Message. Press to view voicemail messages.
Transfer. Press to transfer call.
Conference. Press to conference call.