Grandstream Networks GXP21 Series User manual

Grandstream Networks, Inc.
GXP21xx Series
GXP21xx – User Guide

GXP21xx Series - User Guide
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is a state-of-the-art enterprise grade IP phone. GXP2170 features 12 dual-
color line keys (can be digitally programmed as up to 48 provisionable BLF/fast-dial keys). GXP2135 features 8 dual-color line
keys (can be programmed as up to 32 provisionable BLF/fast-dial keys). GXP2140/GXP2160/GXP2170 features 4.3 inch TFT
Color LCD, 5 programmable context-sensitive softkeys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way
conference, and Electronic Hook Switch (EHS). GXP2135 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive
softkeys, 4-way voice conference and EHS with Plantronics headsets. GXP2130 supports 2.8 inch TFT Color LCD, 4
programmable context-sensitive softkeys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can
support up to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines for GXP2135.
The GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135 delivers superior HD audio quality, rich and leading-edge
telephony features, personalized information and customizable application service, automated provisioning for easy
deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading
SIP/NGN/IMS platforms.
The GXP2130/GXP2160/GXP2170/GXP2135 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well.
The GXP2140/GXP2170 is expandable with one to 4 expansion modules. The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135
is the perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with advanced
functionalities and performance.
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of GXP21xx.
GXP21
30
3 lines
2.8 inch (320×240) TFT color LCD
4 programmable softkeys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GXP21
40
4 lines
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
Expansion board
GXP21
60
6 lines
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys

GXP21
70
12 dual-color line keys that can be digitally programmed as up to 48 provisionable
BLF/fast-dial keys
4.3 inch (480×272) TFT color LCD
5 programmable softkeys
Bluetooth V2.1
5-way conference
Expansion board
GXP21
35
8 dual-color line keys that can be digitally programmed as up to 32 provisionable
BLF/fast-dial keys
2.8 inch (320×240) TFT color LCD
4 programmable softkeys
Bluetooth V2.1
4-way conference
Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance
Features GXP2130 GXP2140 GXP2160 GXP2170 GXP2135
LCD Display 320×240 480 x 272 480 x 272 480 x 272 320×240
LCD Backlight Yes Yes Yes Yes Yes
Number of Lines 3 4 6 12 8
Programmable Hard Keys 8 N/A 24 48 32
Programmable Softkeys 4 5 5 5 4
Extension Module N/A Yes, up to 4 EXT Boards N/A Yes, up to 4 EXT Boards N/A
Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported, voice codecs,
telephony features, languages and upgrade/provisioning settings for the GXP21xx series.
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
2.8 inch (320×240) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)

Feature
Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-color LED, 4 programmable
contexts sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Teleph
ony
Feature
s
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-appearance (SCA), bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Physica
l
Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H)
Unit weight: 0.78kg
Package weight: 1.3kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non-condensing)

Packag
e
Conten
t
GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 3: GXP2130 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1
Feature
Keys
4 line keys with up to 4 SIP accounts, 5 programmable contexts sensitive softkeys, 5 navigation/menu keys, 11
dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD,
HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.723.1, G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS, iLBC and in-band and out-of-
band DTMF (in audio, RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
Teleph
ony
Feature
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Extensi
on
Modul
e
Yes, can power up to 4 GXP2200EXT modules which features a 128×384 graphic LCD, 20 quick-dial/BLF keys
which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit.
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes

QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS, FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 1.0A;
Integrated Power-over-Ethernet (802.3af). Max power consumption 6W (without GXP2200EXT), 10W (with 4
cascaded GXP2200EXTs)
Physica
lDimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.55kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non- condensing)
Packag
e
Conten
t
GXP2140 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 4: GXP2140 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1

Feature
Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with dual-color LED, 5 programmable
contexts sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE,
VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending) and in-band and out-of-band
DTMF (in audio, RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Teleph
ony
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand Yes, allow 2 angle positions
Wall
Mount
able
Yes
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included:
Input:100-240V; Output: +12V, 1.0A.
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W
Physica
l
Dimension: 222mm (W) x 210mm (L) x 93mm (H).
Unit weight: 0.98kg; Package weight: 1.62kg
Temper
ature
and
Humidi
ty
32-104℉ / 0～40℃, 10-90% (non- condensing)

Packag
e
Conten
t
GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
4.3 inch (480×272) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1
Feature
Keys
12 line keys with up to 6 SIP accounts or 48 provisionable BLF/fast-dial keys, 5 programmable contexts sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
Teleph
ony
Feature
s
Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Extensi
on
Modul
e
Yes, can power up to 4 GXP2200EXT modules which features a 128×384 graphic LCD, 20 quick-dial/BLF keys
which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit.
Base
Stand /
Wall
Mount
able
Yes, allow 2 angle positions
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240V; Output: +12V, 1.0A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 5.4W (without GXP2200EXT) or 9.2W (with 4 cascaded GXP2200EXTs)
Physica
l
Dimension: 228mm (W) x 206mm (L) x 46.5mm (H).
Unit weight: 0.98kg
Package weight: 1.55kg
Temper
ature
and
Humidi
ty
0 ~ 40ºC (32 ~ 104ºF)
10 ~ 90% (non-condensing)
Packag
e
Conten
t
GXP2170 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide
Compli
ance
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1, EN62479,
AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter)
Table 6: GXP2170 Technical Specifications
Protoc
ols/Sta
ndards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP,
PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Networ
k
Interfa
ces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Graphi
c
Display
2.8 inch (320×240) TFT color LCD
Blueto
oth Yes, Bluetooth V2.1

Feature
Keys
8 line keys with up to 4 SIP accounts or 32 provisionable BLF/fast-dial keys, 4 programmable contexts sensitive
softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK,
TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME –
Voice
Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), in-band and out-of-band DTMF (in audio,
RFC2833, SIP INFO)
Auxilia
ry
Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Teleph
ony
Feature
s
Hold, transfer, forward, 4-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking,
personalized music ringtones and music on hold, server redundancy and fail-over
HD
audio Yes, both on handset and full-duplex handsfree speakerphone
Base
Stand /
Wall
Mount
able
Yes, allow 2 angle positions
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Securit
y
User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure
configuration file, SRTP, TLS, 802.1x media access control
Multi-
langua
ge
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean,
Polish, Portuguese, Russian, Slovenia, Spanish, Turkish , Catalan, Ukrainian
Upgrad
e/Provi
sioning
Firmware upgrade via TFTP/HTTP/HTTPS/FTP/FTPS, mass provisioning using TR-069 or encrypted XML
configuration file
Power
&
Green
Energy
Efficien
cy
Universal power adapter included: Input:100-240VAC; Output: +12VDC, 0.5A;
Integrated Power-over-Ethernet (802.3af)
Max power consumption 3W
Physica
l
Dimension: 228mm (W) x 206mm (L) x 46.5mm (H).
Unit weight: 0.98kg
Package weight: 1.55kg
Temper
ature
and
Humidi
ty
0 ~ 40ºC (32 ~ 104ºF), 10 ~ 90% (non-condensing)