Grandstream Networks GXP2130 Series User manual

GXP2130/GXP2140/GXP2160 USER GUIDE
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide

GXP2130/GXP2140/GXP2160 USER GUIDE
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GXP2130/GXP2140/GXP2160 USER GUIDE Page 1 of 43
GXP2130/GXP2140/GXP2160 User Guide
Index
DOCUMENT PURPOSE.............................................................................4
GUI INTERFACE EXAMPLES....................................................................5
GNU GPL INFORMATION..........................................................................6
WELCOME.................................................................................................7
PRODUCT OVERVIEW..............................................................................9
FEATURE HIGHTLIGHTS.....................................................................................................................9
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS........................................................ 11
INSTALLATION........................................................................................15
EQUIPMENT PACKAGING .................................................................................................................15
CONNECTING YOUR PHONE ...........................................................................................................15
GXP2200EXT MODULE......................................................................................................................16
SAFETY COMPLIANCES....................................................................................................................18
WARRANTY.........................................................................................................................................18
GETTING TO KNOW GXP2130/GXP2140/GXP2160...............................19
IDLE SCREEN.....................................................................................................................................19
USING THE KEYPAD..........................................................................................................................25
MAKING PHONE CALLS.....................................................................................................................27
HANDSET, SPEAKER AND HEADSET MODE ...........................................................................27
MULTIPLE SIP ACCOUNTS AND LINES.....................................................................................27
COMPLETING CALLS..................................................................................................................28
MAKING CALLS USING IP ADDRESSES...................................................................................30
ANSWERING PHONE CALLS ............................................................................................................31
RECEIVING CALLS......................................................................................................................31
DO NOT DISTURB.......................................................................................................................31
DURING A PHONE CALL....................................................................................................................32
CALL WAITING/CALL HOLD .......................................................................................................32
MUTE............................................................................................................................................32
CALL TRANSFER ........................................................................................................................32
4-WAY/ 5-WAY CONFERENCING ...............................................................................................33

GXP2130/GXP2140/GXP2160 USER GUIDE Page 2 of 43
VOICE MESSAGES (MESSAGE WAITING INDICATOR)...........................................................35
SHARED CALL APPEARANCE (SCA) ........................................................................................35
CALL FEATURES................................................................................................................................36
CONNECTING TO DEVICES ...................................................................39
EHS HEADSET....................................................................................................................................39
BLUETOOTH.......................................................................................................................................39
USB CONNECTION (GXP2140/GXP2160 ONLY)..............................................................................40
RESTORE FACTORY DEFAULT SETTINGS...........................................41
EXPERIENCING THE GXP2130/GXP2140/GXP2160..............................43

GXP2130/GXP2140/GXP2160 USER GUIDE Page 3 of 43
Table of Tables
GXP2130/GXP2140/GXP2160 User Manual
Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE............................................................9
Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE................................................................10
Table 3 GXP2130 TECHNICAL SPECIFICATIONS.................................................................................... 11
Table 4: GXP2140 TECHNICAL SPECIFICATIONS...................................................................................12
Table 5: GXP2160 TECHNICAL SPECIFICATIONS...................................................................................13
Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING.........................................................15
Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS...........................................................................15
Table 8: GXP2200EXT PACKAGING..........................................................................................................16
Table 9: LCD DISPLAY DEFINITIONS........................................................................................................20
Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS...............................................................................22
Table 11: GXP2130/GXP2140/GXP2160 KEYPAD BUTTONS..................................................................26
Table 12: CALL FEATURES........................................................................................................................36
Table of Figures
GXP2130/GXP2140/GXP2160 User Manual
Figure 1: GXP2140 Back View with GXP2200EXT ....................................................................................17
Figure 2: GXP2130 Idle Screen..................................................................................................................19
Figure 3: GXP2140 Idle Screen..................................................................................................................19
Figure 4: GXP2160 Idle Screen..................................................................................................................20
Figure 5: GXP2130 Keyboard.....................................................................................................................25
Figure 6: GXP2140 Keyboard.....................................................................................................................26
Figure 7: GXP2160 Keyboard.....................................................................................................................26

GXP2130/GXP2140/GXP2160 USER GUIDE Page 4 of 43
DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your
GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls
and connecting phone to devices. To learn the advanced features and configurations, please
visit http://www.grandstream.com/support to download latest “GXP2130/GXP2140/GXP2160 Admin
Guide”.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 5 of 43
GUI INTERFACE EXAMPLES
http://www.grandstream.com/products/gxp_series/general/documents/gxp2130_2140_2160_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages

GXP2130/GXP2140/GXP2160 USER GUIDE Page 6 of 43
GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General
Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the
GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 7 of 43
WELCOME
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160 Enterprise IP Phone.
GXP2130/GXP2140/GXP2160 is a state-of-the-art enterprise grade IP phone. GXP2140/GXP2160
features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports,
integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports
2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS
with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140
and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and
leading edge telephony features, personalized information and customizable application service,
automated provisioning for easy deployment, advanced security protection for privacy, and broad
interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The
GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The
GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the
perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with
advanced functionalities and performance.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause
damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 8 of 43
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Table 1: GXP2130/GXP2140/GXP2160 FEATURES IN A GLANCE
GXP2130
3 lines
2.8 inch (320x240) TFT color LCD
4 programmable soft keys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GXP2140
4 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
Expansion board
GXP2160
6 lines
4.3 inch (480x272) TFT color LCD
5 programmable soft keys
Bluetooth V2.1
5-way conference
24 programmable Multi-Purpose Keys

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Table 2: GXP2130/GXP2140/GXP2160 COMPARISON GUIDE
Features GXP2130 GXP2140 GXP2160
LCD Display 320x240 480 x 272 480 x 272
LCD
Backlight Yes Yes Yes
Number of
Lines 346
Programmabl
e Hard Keys 8 N/A 24
Programmabl
e Soft Keys 4 5 5
Extension
Module N/A Yes,
up to 4 EXT Boards, N/A

GXP2130/GXP2140/GXP2160 USER GUIDE Page 11 of 43
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS
Table 3 GXP2130 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-
sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Bluetooth Yes, Bluetooth V2.1 (GXP2130v2 only, GXP2130v1 does not support Bluetooth)
Feature Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with
dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-
band), and
iLBC(pending), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
Telephony Features
Hold, transfer, forward, 4-way conference, call park, call pickup,
shared-call-appearance (SCA), bridged-line-
appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-
sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Universal power adapter included: Input:100-240VAC ; Output: +12VDC, 0.5A ;

GXP2130/GXP2140/GXP2160 USER GUIDE Page 12 of 43
Energy Efficiency
Integrated Power-over-Ethernet (802.3af)
Max power consumption 3W (power adapter) or 25.5W (PoE)
Physical
Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);
Unit weight: 0.78kg ; Package weight: 1.3kg
Temperature and
Humidity 32-104℉/ 0～40℃, 10-90% (non- condensing)
Package Content
GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 4: GXP2140 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH
, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet
ports with
integrated PoE
Graphic Display 4.3 inch (480x272) TFT color LCD
Bluetooth Yes, Bluetooth V2.1
Feature Keys 4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys,
5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features Hold, transfer, forward, 5-
way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications Weather, currency, GMI available for advanced custom application development
HD audio Yes, both on handset and speakerphone
Extension Module Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.
Base Stand Yes, allow 2 angle positions

GXP2130/GXP2140/GXP2160 USER GUIDE Page 13 of 43
Wall Mountable Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security User and administrator level passwords, MD5 and MD5-
sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency Universal power adapter included: Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
GXP2200EXTs )
Physical Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.55kg
Temperature and
Humidity 32-104℉/ 0～40℃,10-90% (non- condensing)
Package Content GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH
, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display 4.3 inch (480x272) TFT color LCD
Bluetooth Yes, Bluetooth V2.1
Feature Keys 6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for : MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)

GXP2130/GXP2140/GXP2160 USER GUIDE Page 14 of 43
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features
Hold, transfer, forward, 5-way conference, call park, call pickup,
shared-call-appearance (SCA)/bridged-line-
appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications Weather, currency, GMI available for advanced custom application development
HD audio Yes, both on handset and speakerphone
Base Stand Yes, allow 2 angle positions
Wall Mountable Yes
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security User and administrator level passwords, MD5 and MD5-
sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power & Green
Energy Efficiency Universal power adapter included: Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:6W
Physical Dimension: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.62kg
Temperature and
Humidity 32-104℉/ 0～40℃,10-90% (non- condensing)
Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B

GXP2130/GXP2140/GXP2160 USER GUIDE Page 15 of 43
INSTALLATION
EQUIPMENT PACKAGING
Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING
Main Case
Yes 1
Handset
Yes 1
Phone Cord Yes 1
Power Adaptor
Yes 1
Ethernet Cable Yes 1
Phone Stand
Yes 1
Wall Mount
Yes 1
Quick Start Guide Yes 1
CONNECTING YOUR PHONE
Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS
Handset Port
RJ9 handset connector port
Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset)
USB Port
USB port connecting a USB flash drive. (not on GXP2130 )
LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet
PC Port
10/100/1000Mbps RJ-45 port connecting to PC
EXT Port
RJ11 connector port to connect the GXP2200EXT Board(GXP2140)
Power Jack 12V DC Power connector port
To set up the GXP2130/GXP2140/GXP2160, follow the steps below:
1. Attach the phone stand or wall mount to the back of the phone where there are slots;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for
the date/time display to show up;

GXP2130/GXP2140/GXP2160 USER GUIDE Page 16 of 43
6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP
address in web browser, you can further configure the phone.
GXP2200EXT MODULE
The GXP2140 is expandable with GXP2200EXT modules. GXP2140 supports up to 4 extension modules,
adding 160 fully programmable phone extensions to the phone.
GXP2200EXT board package contains:
Table 8: GXP2200EXT PACKAGING
GXP2200EXT Main Case
Yes (1)
GXP2200EXT Stand Yes (1)
RJ11-RJ11 Cable
Yes (1)
Connector Plate Yes (1)
Screws
Yes (4)
Quick Installation Guide
Yes (1)
Note:
The GXP2200EXT board is an additional accessory for the GXP2140 and is not included in the GXP2140
box.
To set up the GXP2200EXT board with the GXP2140, please follow the steps below:
1. On the back of the GXP2140 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXP2140 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 1: GXP2140 Back View with
GXP2200EXT).
3. Connect the GXP2200EXT board to the GXP2140 via EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on the GXP2140 and the GXP2200EXT board;
5. Power up the GXP2140. The GXP2200EXT board will show the booting up screen with version
information and connecting status;
6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button
for 3 to 5 seconds to check the version information and status.

GXP2130/GXP2140/GXP2160 USER GUIDE Page 17 of 43
Figure 1: GXP2140 Back View with GXP2200EXT
The GXP2200EXT board can be configured via the web GUI of the GXP2140 connected. After
successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all
the MPK's status in different pages.
For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140,
please refer to the GXP2200EXT board user manual:
http://www.grandstream.com/support

GXP2130/GXP2140/GXP2160 USER GUIDE Page 18 of 43
SAFETY COMPLIANCES
The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The
GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power
adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does
not cover damages to the phone caused by unsupported power adapters.
WARRANTY
If the GXP2130/GXP2140/GXP2160 phone was purchased from a reseller, please contact the company
where the phone was purchased for replacement, repair or refund. If the phone was purchased directly
from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number
before the product is returned. Grandstream reserves the right to remedy warranty policy without prior
notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered under warranty.