Grandstream Networks GXP-1400 User manual

Grandstream Networks, Inc. GXP1400/1405 User Manual Page 1 of 1
Firmware version 1.0.1.67 Last Updated: 05/2011
Grandstream Networks, Inc.
GXP1400/1405 Small-Medium Business IP Phone
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 1 of 34
Firmware version 1.0.1.67 Last Updated: 05/2011
TABLE OF CONTENTS
GXP1400/1405 USER MANUAL
WELCOME .................................................................................................................................................................2
INSTALLATION.........................................................................................................................................................3
EQUIPMENT PACKAGING.............................................................................................................................................3
CONNECTING YOUR PHONE ........................................................................................................................................3
SAFETY COMPLIANCES................................................................................................................................................3
WARRANTY.................................................................................................................................................................3
PRODUCT OVERVIEW............................................................................................................................................4
USING THE GXP1400/1405.......................................................................................................................................7
GETTING FAMILIAR WITH THE LCD............................................................................................................................7
MAKING PHONE CALLS...............................................................................................................................................8
ANSWERING PHONE CALLS.......................................................................................................................................10
PHONE FUNCTIONS DURING A PHONE CALL .............................................................................................................11
CALL FEATURES........................................................................................................................................................12
CUSTOMIZED LCD SCREEN &XML.........................................................................................................................13
CONFIGURATION GUIDE......................................................................................................................................14
CONFIGURATION VIA KEYPAD..................................................................................................................................14
CONFIGURATION VIA WEB BROWSER ......................................................................................................................17
SAVING THE CONFIGURATION CHANGES...................................................................................................................31
REBOOTING THE PHONE REMOTELY..........................................................................................................................31
SOFTWARE UPGRADE & CUSTOMIZATION..................................................................................................32
FIRMWARE UPGRADE THROUGH TFTP/HTTP..........................................................................................................32
CONFIGURATION FILE DOWNLOAD ...........................................................................................................................33
RESTORE FACTORY DEFAULT SETTING.......................................................................................................34
TABLE OF TABLES
GXP1400/1405 USER MANUAL
Table 1: Equipment Packaging.......................................................................................................3
Table 2: GXP1400/1405 Connectors..............................................................................................3
Table 3: GXP1400/1405 Feature Guide .........................................................................................4
Table 4: GXP1400/1405 Key Features in a Glance........................................................................4
Table 5: GXP1400/1405 Hardware Specifications .........................................................................4
Table 6: GXP1400/1405 Technical Specifications..........................................................................5
Table 7: LCD Buttons......................................................................................................................7
Table 8: LCD Icons .........................................................................................................................7
Table 9: GXP1400/1405 KEYPAD BUTTONS................................................................................8
Table 10: GXP1400/1405 Call Features.......................................................................................12
Table 11: Key Pad Configuration Menu........................................................................................14
Table 12: Keypad GUI Flow..........................................................................................................15
Table 13: Device Configuration - Status .......................................................................................18
Table 14: Device Configuration – Settings/Basic Settings............................................................18
Table 15: Device Configuration – Settings /Advanced Settings ...................................................20
Table 16: SIP Account Settings ....................................................................................................25
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 2 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
Welcome
GXP1400/1405 is a next generation small-to-medium business IP phone that features 2 lines with 1 SIP
account, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports
with integrated PoE (GXP1405 only), and 3-way conference. The GXP1400/1405 delivers superior HD
audio quality, rich and leading edge telephony features, personalized information and customizable
application service, automated provisioning for easy deployment, advanced security protection for
privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It
is a perfect choice for small-to-medium businesses looking for a high quality, feature rich IP phone with
affordable cost.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
Warning: Please do not use a different power adaptor with the GXP1400/1405 as it may cause damage
to the products and void the manufacturer warranty.
Note:
•This document is subject to change without notice.
•Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the express written permission is not permitted.
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Installation
EQUIPMENT PACKAGING
Table 1: Equipment Packaging
GXP1400/1405
Main Case
Yes
Handset
Yes
Phone Cord
Yes
Power Adaptor
Yes (GXP1400 only)
Ethernet Cable
Yes
Base Stand
Yes
Quick Start Guide
Yes
CONNECTING YOUR PHONE
The connectors of the GXP1400/1405 are located on the bottom of the device.
Table 2: GXP1400/1405 Connectors
PC
10/100Mbps RJ-45 ports for PC (downlink) connection
LAN
10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1405 only)
Power Jack
5V DC power port; UL Certified
Handset Jack
RJ9
Headset Jack
RJ9
SAFETY COMPLIANCES
The GXP1400/1405 phone complies with FCC/CE and various safety standards. The GXP1400/1405 power
adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the
GXP1400/1405 package only. The manufacturer’s warranty does not cover damages to the phone caused by
unsupported power adaptors.
WARRANTY
If you purchased your GXP1400/1405 from a reseller, please contact the company where you purchased
your phone for replacement, repair or refund. If you purchased the product directly from Grandstream,
contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before you return the product. Grandstream reserves the right to remedy warranty policy without
prior notification.
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Product Overview
Table 3: GXP1400/1405 Feature Guide
Features GXP1400/1405
LCD Display 128 x 40 pixel
Number of Lines 2
Programmable Soft Keys 3
Extension Module N/A
Table 4: GXP1400/1405 Key Features in a Glance
Features Benefits
Open Standards
Compatibility SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTP
S, ARP/RARP,
ICMP, DNS (A record, SRV and NAPTR), DHCP (both client and server),
PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x,
TR-069
Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence Suppression, VAD,
CNG, AGC
Network Interfaces 10/100 Mbps Ethernet port, integrated PoE (GXP1405 only)
Feature Rich Traditional voice features including caller ID, call waiting, hold, transfer,
forward, block, auto-dial, off-hook dial
Advanced Features 2 line keys with dual-color LED and 1 SIP account, 3 way conference,
graphic LCD, 3 XML programmable context sensitive soft keys, 5
navigation keys, 8 dedicated buttons for HOLD, TRANSFER,
CONFERENCE, VOLUME, HEADSET, MUTE/DND, SPEAKERPHONE,
SEND/REDIAL
Advanced Functionality Customized downloadable ring-tones, SRTP, SIP over TLS, multi-
language support and XML enabled, adjustable positioning angles, wall
mountable, AES encryption, automatic multimedia service (eg., weather
information)
Table 5: GXP1400/1405 Hardware Specifications
GXP1400/1405
LAN Interface 10/100 Mbps Full/Half Duplex Ethernet port with auto detection
Integrated PoE (GXP1405 only)
Graphic LCD Display 128 x 40 pixel
Expansion Module N/A
Call Appearance LED 2 Dual color (green/red) line keys
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Universal Switching Input: 100-240VAC 50-60 Hz
Power Adaptor Output: +5VDC, 800mA, 4.0 W, UL certified
Dimension 186mm (W) x 210mm (L) x 81mm (D)
Weight
Unit weight: 0.7KG
Package weight: 1.1KG (GXP1400), 1.0KG (GXP1405)
Temperature 32 -104° F/ 0 - 40°C
Humidity 10% - 90% (non-condensing)
Compliance FCC Part 15 (CFR 47) Class B
EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1
AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS
UL 60950 (power adapter)
Table 6: GXP1400/1405 Technical Specifications
Lines 2 lines with 1 SIP account, 3 XML programmable soft-keys
Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES,
HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP
, TFTP,
SIMPLE/PRESENCE protocols, TR-069, 802.1x
Support multiple SIP accounts and up to 11 media channels concurrently
Support SIP PUBLISH method (RFC 3903), SIP Presence package
(RFC 3856, 3863) for use of MFKs, SIP Dialog package (RFC 4235)
Support for SIP MESSAGE method (RFC 3428)
Display Graphic LCD display, up to 4 level grayscale
Feature Keys
HOLD, TRANSFER, CONF, LINE 1, LINE 2, MSG, SPEAKERPHONE,
HANDSET, HEADSET, MUTE/DND, NAVIGATION (5)
, VOLUME, 3
XML Programmable Soft keys
Device Management NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed
devices including behind firewall/NAT
Auto/manual provisioning system, Web GUI Interface
Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS,
DiffServ, MPLS)
Audio Features Full-duplex hands-free speakerphone
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3/6.3K), G.729A/B, G.711 a/µ-law, G.726-32,
G.722 (wide-band), and iLBC codecs
In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise
generation), ANG (automatic gain control)
Acoustic Echo Cancellation (AEC) with Acoustic Gain Control (AGC) for
speakerphone mode, Support side tone
Adaptive jitter buffer control (patent-pending) and packet delay and loss
concealment
HD audio handset with HD wideband audio codecs for excellent double-
talk performance
Telephony Features
Intuitive graphic user interface (GUI), downloadable phone book (XML,
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LDAP), support for anonymous call using privacy header, MLS (multi
language support)
Voice mail indicator, downloadable custom ring-tones, call hold, call
transfer (attended/blind), call forward, call waiting, caller ID, mute, redial,
call log, caller ID display or block, Do-Not-Disturb (DND) and volume
control
3-way conference, dial plan prefix, dial-plan support, off-hook auto dial,
auto answer, early dial and speed dial
Network and Provisioning Via keypad/LCD, Web browser, or secure (AES encrypted) central
configuration file, manual or dynamic host configuration protocol (DHCP)
network setup
Support NAT traversal using IETF STUN and Symmetric RTP
Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 ToS
Firmware
Upgrades Support firmware upgrade via TFTP or HTTP
Support for Authenticating configuration file before accepting changes
User specific URL for configuration file and firmware files
Mass provisioning using TR-069 or encrypted XML configuration file
Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server
Fail Over, Support customizable idle screen via downloading XML by
HTTP/TFTP
Security User and administrator level passwords, MD5 and MD5-sess based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x
media access control
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 7 of 34
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Using the GXP1400/1405
GETTING FAMILIAR WITH THE LCD
GXP1400/1405 has a dynamic and customizable screen. The screen displays differently depending on
whether the phone is idle or in use (active screen).
Table 7: LCD Buttons
LCD Button
LCD Button Definitions
DATE AND TIME
Displays the current date and time. Can be synchronized with Internet time servers
LOGO NAME
Displays company logo name. This logo name can be customized via xml screen
customization. The maximum size for logo name is 22 characters in English
NETWORK STATUS
Shows the status of network in the middle of the screen. It will indicate whether the
network is down or starting
STATUS BAR
Shows the status of the phone, using icons as shown in the next table
SOFTKEYS
The softkeys are context sensitive and will change depending on the status of the
phone. Typical functions assigned to soft-buttons are:
•FORWARD ALL Unconditionally forwards the phone line to another phone
•MISSED CALL This option shows up there were unanswered calls to this
phone. The Missed Calls option shows a list of the missed
calls
•NEXTSCR Press this button to toggle between idle screen, weather
and IP Address.
•REDIAL Redials the last number
•END CALL Hangs up phone
Table 8: LCD Icons
Icon
LCD Icon Definitions
SIP Registration Status Icon:
Solid – connected to SIP Server/IP address received
Blank
– SIP Proxy/Server not registered
Phone Status Icon:
OFF when the handset is on-hook
ON when the handset is off-hook
Speaker Phone Status Icon:
OFF when the speakerphone is off
ON when the speakerphone is on
DND Icon:
OFF when “Do Not Disturb” is disabled
ON when “Do Not Disturb” is enabled
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Calls Forwarded Icon:
INDICATES calls are forwarded
Follow ‘call forwarding’ procedures
MUTE Icon:
INDICATES call is in MUTE during the call
Table 9: GXP1400/1405 KEYPAD BUTTONS
Key Button
Key Button Definitions
HOLD
Place active call on hold
TRANSFER
Transfer an active call to another number
CONF
Press CONF button to connect Calling/Called party into conference
LINE 1 / LINE 2
Switch between Line 1 and Line 2
Mute an active call; or use as DND button when the phone is in idle state.
Press HEADSET key to answer/hang up phone calls while using headset. It also allows
user to toggle between headset and speaker
Enable/Disable hands-free speaker
Enable/Disable handset mode; or used as SEND/REDIAL
Press the round button in the center to enter Keypad Configuration “MENU” mode when
phone is idle.Or use it as ENTER key when in Keypad Configuration
Press the four navigation keys to move up/down/left/right
Adjust volume by pressing “– “or “+”
0 - 9, *, #
Standard phone keypad; press # key to send call; press * key to for IVR functions
MAKING PHONE CALLS
Handset, Headset and Speakerphone
The GXP1400/1405 allowsyou to make phone calls via handset, headset or speakerphone.During the
active calls the user can switch between the handset, headset and the speakerphone by pressing the
corresponding keys on the phone.
Dual Lines with SIP Account
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GXP1400/1405 can support up to two lines “virtually” mapped to a SIP account. In off-hook state, select an
idle line and the dial tone will be heard. To make a call, select the line you wish to use. The user can switch
lines before dialing any number by pressing the LINE button.
Completing Calls
There are FOUR ways to complete a call:
1. DIAL:To make a phone call.
•Take Handset off hook
or press SPEAKER button
or press HEADSET button
or press an available LINE key to activate speakerphone
•The line will have a dial tone
•Enter the phone number
•Press “#” or HANDSET button to send
2. REDIAL:To redial the last dialed phone number.
•Take Handset off-hook
or press the SPEAKER button
or press an available LINE key to activate speakerphone
or on idle screen
•Press the REDIAL soft-key
3. VIA CALL HISTORY:To call a phone number in the phone’s history.
•Press the MENU button to bring up the Main Menu.
•Select Call History and then “Answered Calls”, “Missed Calls” or “Dialed Calls” or etc
depending on your needs
•Select phone number using the arrow keys
•Press OK to select
•Select and press “Dial” to dial out
4. VIA PHONEBOOK:To Call a phone in from the phone’s phonebook.
•Go to the phonebook by pressing the DOWN arrow key or pressing the menu button and
selecting “Phone Book”
•Select the phone number by using the arrow keys
•Press OK to select
•Select and press “Dial” to dial out
5. VIA PAGE/INTERCOM:Server/PBX has to support Page/Intercom. Also, GXP1400/1405 and PBX have
to be configured correctly.
•Take Handset off hook
or press SPEAKER button
or press HEADSET button
or press an available LINE key to activate speakerphone
•Press OK and the screen will display “LINEx: PAGE”
•Dial the number to Page/Intercom
•Press “SEND” button to dial out
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NOTE: Dial-tone and dialed number display occurs after the handset is off-hook, or handset button is
pressed, or speaker button is pressed, or the line key is selected. After dialing the number, the phone waits 4
seconds (by default; No key Entry Timeout) before sending and initiating the call. Press “#” button to override
the 4 second delay.
Making Calls using IP Addresses
Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls
can be made between two phones if:
•Both phones have public IP addresses, or
•Both phones are on a same LAN/VPN using private or public IP addresses, or
•Both phones can be connected through a router using public or private IP addresses (with necessary
port forwarding or DMZ)
To make a direct IP call, please follow these steps:
•Press MENU button to bring up MAIN MENU
•Select “Direct IP Call” using the arrow-keys
•Press OK to select
•Input the 12-digit target IP address. (Please see example below)
•Press OK key to initiate call.
For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input
the following: 192*168*1*60#5062. The “*” key represents the dot “.”; the “#” key represents colon “:”. Press
OK to dial out.
The GXP1400/1405 also supports Quick IP Call mode. This enables the phone to make direct IP-calls, using
only the last few digits (last octet) of the target phone’s IP-number. This is possible only if both phones are in
under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server.
Controlled static IP usage is recommended.
To enable Quick IP calls, the phone has to be setup first. This is done through the web-setup function. In the
“Advanced Settings” page, set the "Use Quick IP-call mode” to “Yes”. When #xxx is dialed, where x is 0-9
and xxx <=255, a direct IP call to aaa.bbb.ccc.XXX is completed. “aaa.bbb.ccc” is from the local IP address
regardless of subnet mask. The numbers #xx or #x are also valid. The leading 0 is not required (but OK).
For example:
192.168.0.2 calling 192.168.0.3 -- dial #3 followed by #
192.168.0.2 calling 192.168.0.23 -- dial #23 followed by #
192.168.0.2 calling 192.168.0.123 -- dial #123 followed by #
192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3
NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP-
IP call will also use STUN. Configure the “Use Random Port” to “No” when completing Direct IP calls.
ANSWERING PHONE CALLS
Receiving Calls
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1. Incoming single call:Phone rings with selected ring-tone. The corresponding LINE flashes red.
Answer call by taking Handset off hook or pressing SPEAKER or HEADSET or by pressing the
corresponding account LINE button.
2. Incoming multiple calls: When another call comes in while having an active call, the phone will
produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing its corresponding
LINE button. The current active call will be put on hold.
Do Not Disturb
1. Press the MENU button and scroll down to “Preference”.
2. Select “Do Not Disturb” by pressing menu button.
3. Use arrow keys to either enable or disable “Do Not Disturb” feature.
4. When enabled, there will be a special ‘Do Not Disturb” icon appearing on the display. This will send
the incoming caller directly to voicemail.
PHONE FUNCTIONS DURING A PHONE CALL
Call Waiting/Call Hold
1. Hold:Place a call on ‘hold’ by pressing the “HOLD” button.
2. Resume: Resume call by pressing the corresponding blinking LINE.
3. Multiple Calls:Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE to
place or receive another call. Call Waiting tone (stutter tone) audible when line is in use.
Mute
1. Press the MUTE button to enable/disable muting the microphone.
2. The “Line Status Indicator” will show “LINEx: TALKING” or “LINEx: MUTE” to indicate whether the
microphone is muted.
Call Transfer
GXP1400/1405 supports both Blind and Attended transfer:
1. Blind Transfer: Press “TRANSFER” button, then dial the number and press the # button to
complete transfer of active call.
2. Attended Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE
on HOLD. Once the call is established, press “TRANSFER” key then the LINE button of the waiting
line to transfer the call. Hang up the phone call after the call is transferred.
NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP
domains.
3-Way Conferencing
GXP1400/1405 can host conference calls and supports up to 3-way conference calling.
1. Initiate a Conference Call:
Establish a connection with two parties
Press CONF button
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Choose the desired line to join the conference by pressing the corresponding LINE button
2. Cancel Conference:
If after pressing the “CONF” button, a user decides not to conference anyone, press HOLD
or the original LINE button
This will resume two-way conversation
3. End Conference:
Press HOLD to end the conference call and put all parties on hold
To speak with an individual party, select the corresponding LINE key
NOTE: The party that starts the conference call has to remain in the conference for its entire duration, you
can put the party on mute but it must remain in the conversation. Also, this is not applicable when the feature
“Transfer on call hangup” is turned on.
Voice Messages (Message Waiting Indicator)
A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Dial into the voicemail box to
retrieve the message. An IVR will prompt the user through the process of message retrieval.
Shared Call Appearance (SCA)
The GXP1400/1405 phone supports shared call appearance by Broadsoft standard. This feature allows
members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing,
hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of
the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA
extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the
line and places an outgoing call, and all the users of this group will not be able to seize the line until the line
goes back to an idle state or when the call is placed on hold. (With the exception of when multiple call
appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member
of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-
flashing button and they will be able to resume the call from their phone by pressing the line button. However,
if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone. In
addition, they would need to navigate to “Settings”->”Basic Settings” on the web UI and set the line to
“Shared Line”. If the user requires more shared call appearances, the user can configure multiple line
buttons to be “shared line” buttons associated with the account.
CALL FEATURES
The GXP1400/1405 supports traditional and advanced telephony features including caller ID, caller ID
w/name, call forward/transfer/park/hold as well as intercom/paging.
Table 10: GXP1400/1405 Call Features
Key Call Features
*30 Block Caller ID (for all subsequent calls)
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*31 Send Caller ID (for all subsequent calls)
*67 Block Caller ID (per call)
*82 Send Caller ID (per call)
*70 Disable Call Waiting (per Call)
*71 Enable Call Waiting (per Call)
*72 Unconditional Call Forward
Dial “*72” for a dial tone. Dial the forwarding number followed by “#”. Wait for dial
tone. LCD will display “Call FWD Activated”
*73 Cancel Unconditional Call Forward: dial “*73” and get the dial tone, then hang up
LCD will display “Call FWD Activated”
*90 Busy Call Forward
Dial “*90” for a dial tone. Dial the forwarding number followed by “#”. Wait for a dial
tone. Hang up
*91 Cancel Busy Call Forward: dial “*91”. Wait for dial tone. Hang up
*92 Delayed Call Forward
Dial “*92” for a dial tone. Dial the forwarding number followed by “#”. Wait for a dial
tone. Hang up. LCD will display “Call FWD Activated”
*93 Cancel Delayed Call Forward
Dial “*93” for a dial tone, then hang up
CUSTOMIZED LCD SCREEN &XML
GXP1400/1405 IP phone support both simple and advanced XML applications: 1) XML Custom Screen, 2) XML
Downloadable Phonebook and 3) Advanced XML Survey Application. For more information on how to create a
downloadable XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on
GXP1400/1405, please visit our website at http://www.grandstream.com.
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 14 of 34
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Configuration Guide
The GXP1400/1405 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone;
secondly, through embedded web-configuration menu.
CONFIGURATION VIA KEYPAD
To enter the MENU, press the round button. Navigate the menu by using the arrow keys: up/down and left/right.
Press the OK button to confirm a menu selection. The phone automatically exits MENU mode with an incoming
call, the phone is off-hook or the MENU mode if left idle for 20 seconds.
Press the MENU button to enter the key the Key Pad Menu. The menu options available are listed in table 11.
Table 11: Key Pad Configuration Menu
Item Description
Call History Displays histories of answered, dialed, missed, and transferred and forwarded
calls
Status Displays the network status, account status, software version, MAC-address and
hardware version of the phone
Phone Book Displays the phonebook and downloads phonebook XML
LDAP Directory Displays the LDAP directory and downloads directory
Instant Messages Goes to instant messages
Direct IP Call Dials IP address for direct IP call
Preference Press Menu button to enter this sub menu including:
•Do NOT Disturb
DND (Do Not Disturb) function could be turned on or off in the “Do Not
Disturb” menu.
•Ring Tone
Choose different ring tones in the “Ring Tone” menu.
•Ring Volume
Press Menu button to hear the selected ring volume, press ‘←’ or ’ →’
to hear and adjust the ring tone volume.
•LCD Contrast
Press ‘←’ or ’ →’to adjust the LCD contrast.
•LCD Brightness
Press ‘←’ or ’ →’to adjust the LCD brightness for active/idle screen.
•Download SCR XML
The phone will download the custom idle screen if available.
•Erase Custom SCR
Custom idle screen will be erased and will be replaced with default
logo.
•Display Language
You can choose English, Simplified Chinese, Traditional Chinese,
Korean, Japanese, Italian, Spanish, French, German, Portuguese,
Russian, Croatian, Hungarian, Polish, Slovenian which are built in the
phone. Users could select Automatic for local language based on IP
location if available. Also, the phone will download secondary
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 15 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
language if available.
•Time Settings
Press Menu button to choose the menu item
Press ‘←’ or follow the soft keys to return to the main menu
Config Press Menu button to display the configuration selections:
•SIP
To change SIP server settings for SIP account.
•Upgrade
In this menu setting regarding the firmware server and Config server can
be changed. It also enables the user to make the phone attempt to
download new firmware.
•Factory Reset
Key in the physical/MAC address on back of the phone.
Press Menu button to reset FACTORY DEFAULT setting. Do not use
Factory Reset unless you want to restore factory settings.
•Layer 2 QoS
Configure 802.1Q/VLAN Tag and priority value.
Factory Functions
Press Menu to display the factory function items including
•Audio Loopback
Speak into the handset. If you hear your voice in the handset, your audio
works fine. Press Menu button to exit the mode
•Diagnostic Mode
All LEDs will light up.
Press any key on the keypad, to display the button name in the LCD. Lift
and put back the handset or press Menu button to exit the diagnostic
mode.
Press ‘←’ to return the main menu
Network To enable/disable DHCP; to setup IP-address, Net mask and Gateway address
Reboot Press Menu button to reboot the device
Exit Exit from this menu
Table 12: Keypad GUI Flow
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 16 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
Call History
Status
Phone Book
LDAP Directory
Instant
Message
Direct IP Call
Preference
Config
Factory
Functions
Network
Reboot
Exit
MENU
Answered Calls
Dialed Calls
Missed Calls
Transferred Calls
Forwarded Calls
Back
Clear All
New Entry
Download Phonebook XML
Back
Phone Book
Name:
Number:
Acct:
Confirm Add:
Cancel and Return:
New Entry
View Directory
Download Directory
Search Configuration
Back
LDAP Directory
Select Filter
Filter Value
Back
Search Configuration
Clear All
Back
Preference
Do Not Disturb
Ring Tone
LCD Contrast
LCD Brightness
Download SCR XML
Erase Custom SCR
Display Language
Back
SIP
Upgrade
Factory Reset
Layer 2 QoS
Back
Audio Loopback
Diagnostic Mode
Back
Factory Function
Config
Enable DND
Disable DND
Back
Default Ring
Ring1
Ring2
Ring 3
Back
Active
Idle
Back
English
Chinese
French
Spanish
German
Italian
Secondary Language
Language File Postfix
Back
Do Not Disturb
Ring Tone
LCD Brightness
Display Language
Account
SIP Proxy
Outbound
Proxy
SIP User ID
SIP Auth ID
SIP Password
SIP Transport
Audio
Save
Firmware
Server
Config Server
Upgrade Via
802.1Q/VLAN Tag
Priority value
Reset Vlan Config
Back
Upgrade
Layer 2 QoS
Instant Message
Keypad/LED Diagnostic
Diagnostic Mode
SIP
IP Setting
PPPoE Settings
IP
Netmask
Gateway
DNS Server 1
DNS Server 2
Back
Network
Call History
Any of previous menus
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 17 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
CONFIGURATION VIAWEB BROWSER
The GXP1400/1405 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded
HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla
Firefox and Google Chrome.
Access the Web Configuration Menu
To access the phone’s Web Configuration Menu
•Connect the computer to the same network as the phone1
•Make sure the phone is turned on and shows its IP address
•Start a Web browser on your computer
•Enter the phone’s IP address in the address bar of the browser2
•Enter the administrator’s password to access the Web Configuration Menu3
1The Web-enabled computer has to be connected to the same sub-network as the phone. This can easily
be done by connecting the computer to the same hub or switch as the phone is connected to. In absence
of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the phone using
the PC port on the phone.
2 If the phone is properly connected to a working Internet connection, the phone will display its IP address.
This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0 to 255. You will need
this number to access the Web Configuration Menu. For example, if the phone shows 192.168.0.60,
please use “http://192.168.0.60” in the address bar of your browser.
3 The default administrator password is “admin”; the default end-user password is “123”.
NOTE: When changing any settings, always SUBMIT them by pressing “UPDATE” button on the bottom of
the page. Reboot the phone to have the changes take effect. If, after having submitted some changes, more
settings have to be changed, press the menu option needed.
Definitions
This section will describe the options in the Web configuration user interface. As mentioned, a user can log in
as an administrator or end-user.
Functions available for the end-user are:
•Status: Displays the network status, account status, software version and MAC address of the
phone, and service status.
•Basic Settings:Basic preferences such as date and time settings, multi-purpose keys and LCD
settings can be set here.
Additional functions available to administrators are:
•Advanced Settings: To set advanced network settings, codec settings and XML configuration
settings and etc.
•Account: To configure the SIP account.
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 18 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
Table 13: Device Configuration - Status
MAC Address
The device ID, in HEXADECIMAL format.
IP Address
This field shows IP address of GXP1400/1405.
Product Model
This field contains the product model information.
Part Number
This field contains the product part number.
Software Version
• Program: This is the main firmware release number, which is always used for
identifying the software (or firmware) system of the phone.
• Boot: Booting code version number
• Core: Core code version number
• Base: Base code version number
• DSP: DSP code version number
•Aux: Aux code version number
System Up Time
This field shows system up time since the last reboot.
System Time
This field shows the current time on the phone system.
Registered
Indicates whether accounts are registered to the related SIP server.
PPPoE Link Up
Indicates whether the PPPoE connection is enabled (connected to a modem).
Service Status
• GUI: shows the GUI status: running or stopped
•Phone: shows the phone status: running or stopped
Core Dump
Download core dump file for troubleshooting when necessary.
Table 14: Device Configuration – Settings/Basic Settings
End User Password
This contains the password to access the Web Configuration Menu. This field is case
sensitive with a maximum length of 25 characters.
IP Address
The GXP1400/1405 operates in two modes:
1. DHCP mode: all the field values for the Static IP mode are not used (even
though they are still saved in the Flash memory.) The GXP1400/1405
acquires its IP address from the first DHCP server it discovers on its LAN.
The DHCP option is reserved for NAT router mode. To use the PPPoE
feature, set the PPPoE account settings. The GXP1400/1405 establishes a
PPPoE session if any of the PPPoE fields is set.
2. PPPoE mode: configure all of the following fields: PPPoE account ID,
PPPoE password and PPPoE service name.
3. Static IP mode: configure all of the following fields: IP address, Subnet
Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2
(secondary). These fields are set to zero by default.
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Grandstream Networks, Inc. GXP1400/1405 User Manual Page 19 of 34
Firmware version: 1.0.1.67 Last Updated: 05/2011
802.1x Mode
This option allows the user to enable/disable 802.1x mode on the phone. The default
value is disabled. To enable 802.1x mode, this field should be set to EAP-MD5.
Once enabled, the user would be required to enter the following information below to
be authenticated on the network:
•Identity
•
MD5 Password
Line Keys x
This allows the user to configure the account mapped to each line key, as well as
enabling SCA (Shared Call Appearance) for the line.
Options available for Key Mode are :
1. Line
2. Shared Line
Time Zone
This parameter controls the date/time display according to the specified time zone.
If “Allow DHCP Option 2 to override Time Zone setting” is checked, the time zone will
be overridden by the DHCP server.
Self-Defined Time
Zone This parameter allows the users to define their own time zone. The syntax is: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0
MTZ+6MDT+5,
This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central
time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A:
International or Greenwich Meridian) and negative (-) if it is east.
M3.2.0,M11.1.0
The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd
Tuesday…)
The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues,..,Sat)
Therefore, this example is the DST which starts from the second Sunday of March to
the 1st Sunday of November.
Weather Update
By default, “Enable Weather Update:” is set to “Yes”. If set to “No”, weather
information will not display on the phone.
Settings to customize the display of weather via:
•City Code – Enter city code
•Update Interval – Refresh time in minutes
•Degree Unit – Select Automatic, Fahrenheit or Celsius
This is displayed when “Enable Weather Update” is set to “Yes” and pressing the
‘SwitchSCR’ soft-key once.
LCD Backlight
Brightness
Set the LCD brightness level for idle state and active state. Range from 0 to 8 where
0 means off and 8 means the brightest.
LCD Contrast
Set LCD contrast. Range from 0 to 20.
Time Display Format
LCD time display in 12 hour or 24 hour format.
Disable in-call DTMF
display
Default is “No”. This field is used to hide the keypad input during a call.
Disable Missed Call
Backlight
Default is “No”. By default, LCD backlight will light up whenever there is a missed call.
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