Grandstream Networks GXV3175 User manual

GXV3175 USER MANUAL
Grandstream Networks, Inc.
GXV3175
IP Multimedia Phone

GXV3175 USER MANUAL
GXV3175 User Manual
Index
GNU GPL INFORMATION...........................................................................6
CHANGE LOG.............................................................................................7
CHANGES FROM 1.0.3.57 USER MANUAL........................................................................................7
CHANGES FROM 1.0.3.40 USER MANUAL........................................................................................7
WELCOME ..................................................................................................9
GXV3175 OVERVIEW...........................................................................................................................9
PRODUCT OVERVIEW.............................................................................11
INSTALLATION .........................................................................................14
EQUIPMENT PACKAGING .................................................................................................................14
SAFETY COMPLIANCES....................................................................................................................15
WARRANTY.........................................................................................................................................15
CONNECTING THE GXV3175 IP MULTIMEDIA PHONE.........................16
WALL MOUNT .....................................................................................................................................17
PHONE STAND ...................................................................................................................................17
CONNECTING GXV3175 IP MULTIMEDIAPHONE...........................................................................18
WELCOME SETUP GUIDE.................................................................................................................18
MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE..............................................................21
USING THE GXV3175 IP MULTIMEDIA PHONE......................................23
LCD......................................................................................................................................................23
MULTIPLE SIP ACCOUNTS AND LINES............................................................................................27
HANDSET, SPEAKER AND HEADSET MODE...................................................................................28
MAKING A CALL..................................................................................................................................29
ANSWERING CALLS ..........................................................................................................................32
CALL FUNCTION OPTIONS...............................................................................................................34
CALL HOLD.........................................................................................................................................36
CALL TRANSFER................................................................................................................................37
3-WAY CONFERENCE........................................................................................................................38
VOICEMAIL（MESSAGE WAITING INDICATION）..........................................................................40
MUTE...................................................................................................................................................40

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KEYPAD INPUT...................................................................................................................................40
CALL FEATURES .....................................................................................42
GXV3175 WEB CONFIGURATION INTERFACE......................................44
ACCESSING THE WEB CONFIGURATION PAGES..........................................................................44
DEFINITIONS......................................................................................................................................45
STATUS PAGE DEFINTIONS ......................................................................................................45
ADVANCED SETTINGS PAGE DEFINITIONS............................................................................46
MAINTENANCE PAGE DEFINITIONS.........................................................................................49
SIPACCOUNT CONFIGURATION PAGE DEFINITIONS............................................................56
SAVING/APPLYING THE CONFIGURATION CHANGES...................................................................64
REBOOTING FROM REMOTE LOCATIONS......................................................................................64
CONFIGURATION THROUGH A CENTRAL SERVER.......................................................................64
LCD MENU AND FEATURES ...................................................................66
CONTACTS..........................................................................................................................................66
PHONEBOOK –IMPORT/EXPORT/DOWNLOAD via WEB-GUI................................................69
BLF.......................................................................................................................................................70
CALL HISTORY ...................................................................................................................................72
MESSAGES.........................................................................................................................................73
SOCIAL NETWORKS (SNS)...............................................................................................................77
GOOGLE VOICE..........................................................................................................................77
TWITTER......................................................................................................................................80
FACEBOOK..................................................................................................................................81
BROWSER ..........................................................................................................................................82
MUSIC..................................................................................................................................................83
INTERNET RADIO .......................................................................................................................83
Last.fm..........................................................................................................................................84
VIDEO..................................................................................................................................................86
YOUTUBE ....................................................................................................................................86
MEDIA PLAYER............................................................................................................................89
MOVIE TRAILER..........................................................................................................................91
TUDOU.........................................................................................................................................93
PHOTOS..............................................................................................................................................95
PHOTO ALBUM............................................................................................................................95
WORLD PHOTO...........................................................................................................................96
PHOTO VIEWER..........................................................................................................................97
SLIDE SHOW...............................................................................................................................99
NEWS ................................................................................................................................................100

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NEWS VIDEOS ..........................................................................................................................100
TOOLS...............................................................................................................................................100
FILE MANAGER.........................................................................................................................101
ALARM CLOCK..........................................................................................................................101
CALENDAR................................................................................................................................102
LOCATION..................................................................................................................................105
CALCULATOR............................................................................................................................106
SETTINGS.........................................................................................................................................107
ACCOUNT SETTINGS...............................................................................................................107
NETWORK SETTINGS..............................................................................................................108
TIME SETTINGS........................................................................................................................ 113
DISPLAY.....................................................................................................................................114
MAINTENANCE..........................................................................................................................114
CAMERA ....................................................................................................................................117
CALL FEATURES....................................................................................................................... 117
VIDEO.........................................................................................................................................119
SCREEN SAVER........................................................................................................................ 119
BACKGROUND..........................................................................................................................120
TONES........................................................................................................................................121
LANGUAGE................................................................................................................................122
SYSTEM INFO...................................................................................................................................124
PIP .....................................................................................................................................................125
DESKTOP WIDGETS........................................................................................................................126
WORLD CLOCK.........................................................................................................................127
CURRENCY ...............................................................................................................................128
NEWS VIDEOS ..........................................................................................................................129
STOCK........................................................................................................................................130
WEATHER..................................................................................................................................131
RSS NEWS.................................................................................................................................132
CONTACTS (FAVORITE)...........................................................................................................133
INTERNET RADIO (FAVORITE)................................................................................................134
CUSTOMIZING THE GXV3175 IP MULTIMEDIA PHONE......................135
XML GUI CUSTOMIZATION..............................................................................................................135
GMI ....................................................................................................................................................135
SOFTWARE UPGRADE..........................................................................136
UPGRADE VIA MENU.......................................................................................................................136
UPGRADE VIA WEB CONFIGURATION PAGE ...............................................................................136
NO LOCAL FIRMWARE SERVERS..................................................................................................136

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CONFIGURATION FILE DOWNLOAD..............................................................................................137
RESTORE FACTORY DEFAULT SETTINGS..........................................138
RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU...................................................138
RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE ................................138
EXPERIENCING THE GXV3175 MULTIMEDIA PHONE ........................139
TABLE OF TABLES
GXV3175 USER MANUAL
Table 1: KEY FEATURES ........................................................................................................................... 11
Table 2: GXV3175 HARDWARE SPECIFICATION .................................................................................... 11
Table 3: GXV3175 TECHNICAL SPECIFICATIONS...................................................................................12
Table 4: GXV3175 PORTS and INTERFACE.............................................................................................16
Table 5: LCD ICONS...................................................................................................................................26
Table 6: GXV3175 DIALPAD.......................................................................................................................27
Table 7: GXV3175 CALL FUNCTIONS.......................................................................................................35
Table 8: GXV3175 KEYPAD........................................................................................................................41
Table 9: GXV3175 CALL FEATURES.........................................................................................................42
Table 10: GXV3175 AUDIO/VIDEO CODEC FEATURE CODES...............................................................43

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GNU GPL INFORMATION
GXV3175 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl .

FIRMWARE VERSION 1.0.3.74 GXV3175 USER MANUAL Page 7 of 139
CHANGE LOG
This section documents significant changes from previous versions of GXV3175 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
CHANGES FROM 1.0.3.57 USER MANUAL
Added option “Always Ring Speaker”, changed headset behavior to match GXP’s [47]
Added option “Secondary Outbound Proxy” for each account [57]
Added configurable HTTP User-Agent header in all HTTP requests [49]
Added the support for generic XML configuration file [137]
Added Swedish, Hungarian, Norwegian, Finnish and Thai language support [54][LANGUAGE]
Updated Korean language file
Updated to the latest TR-069 CPE
CHANGES FROM 1.0.3.40 USER MANUAL
Added DHCP option 12/15/60 in web UI [49]
Added the support for DHCPv4 option 2 [51]
Added the support for DHCPv4 option 42 [51]
Added the support for DHCPv4 option 120 [53]
Added the option to disable DND reminder ring splash [47]
Added video request handling during an audio call, prompt the user, accept automatically or deny
automatically [61]
Added caller name in Call History [CALL HISTORY]
Direct IP Call is supported in Contact and BLF application [CONTACTS] [BLF]
Added USB LED Light indicator [118]
Added camera flipping option in PIP [PIP]
Added Dutch language selection in Web UI [LANGUAGE ]
Added language import/export feature [LANGUAGE]
Added the feature to delete packet capture files [115]
Added an option not to escape ‘#’ in SIP URI [47]
Added an option to send silent RTP during mute [61]
Add the support for SIP INFO Flash event [35]
Added the support to update SIP settings without reboot [64]
Added GNU GPL information

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Added Change Log for this user manual

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WELCOME
Thank you for purchasing Grandstream GXV3175 IP Multimedia Phone. GXV3175 IP Multimedia Phone
represents the future in personal IP multimedia communication as the ultimate desktop multimedia phone.
You will experience a brand-new exploration with GXV3175’s 7” touch screen color LCD, plug-and-play
access to free real-time video/voice call, always-on Internet web entertainment and social networking
applications.
This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone. Besides
demonstrating how to install the unit with ease, this manual will explain how to fully utilize the entire
phone’s voice and video call features like conference call, direct IP call as well as explore all the built-in
feature-rich multimedia applications such as YouTube, Google Voice, Flickr and more.
GXV3175 OVERVIEW
GXV3175 is an ideal desktop IP multimedia phone highlighting 7”touch screen color LCD, tilt capable
1.3M CMOS camera, integrated Wifi, comprehensive auxiliary ports, feature-rich web applications with
novel streamline design and modeling. It supports a high quality selection of audio codecs and is
compatible with the H.264/H.263/H.263+ video codec. The advanced telephony and video features,
interoperability with 3rd party SIP products and ease of use make it an innovative and unique IP multimedia
device for both enterprise and consumer users.
Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls
with impressive clarity and enjoy other features of the multimedia phone including:
Integrated web browser for one-touch access to personalized RSS feeds of real-time online
information services (news videos, stock and currency updates, weather forecasts and etc.)
Access to thousands of Internet radio stations and popular online music networks such as Last.fm
Access to social networking sites such as Google Voice and web photo albums like Yahoo Flickr
Access to streaming Internet entertainment sites including YouTube and Movie Trailer
Access to more than 6 built-in games featuring the touch screen operation
Digital Photo Frame
Full duplex speakerphone
Ability to project video onto TV
CAUTION: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.

FIRMWARE VERSION 1.0.3.74 GXV3175 USER MANUAL Page 10 of 139
This document is subject to change without notice. The latest electronic version of this user manual is
available for downloading here:
http://www.grandstream.com/products/gxv_series/gxv3175/documents/gxv3175_usermanual_english.
pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose without the written permission of Grandstream Networks, Inc. is not permitted.

FIRMWARE VERSION 1.0.3.74 GXV3175 USER MANUAL Page 11 of 139
PRODUCT OVERVIEW
Table 1: KEY FEATURES
Open Compatible Standards
SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS
(A record,SRV and NAPTR), DHCP, PPPoE, TFTP, NTP, TELNET,
TR-069, STUN, SIMPLE, 802.1x, LLDP, TR-069, TLS, SRTP.
Interfaces
2 x 10/100Mbps Ethernet Ports with integrated PoE，2 x USB（2.0）port，
3.5mm stereo headset port, SD Card slot, built-in WiFi(b/g/n).
Extraordinary Audio Quality
Advanced DSP for audio, Silence Suppression, VAD, CNG, AEC and
AGC.
Extraordinary Video Quality
Real-time video H.263/H.263+ and H.264 codec even when operating
under low bandwidth (32kbps-1Mbps).
Advanced Video Features
7”resistive touch screen LCD with 800 x 480 resolution, 45 degree
rotating lens (perpendicular), Advanced VGA lens, auto focus, auto
exposure, zoom in and zoom out (2x optical 2x digital) , Camera Block,
PIP(Picture-in-Picture) and still picture capture/store.
Application Features
- Traditional audio features: Caller ID, Call Waiting, Call Holding, Call
Transfer, Three-way Conference, Do-Not-Disturb, Mute, Automatic dial.
- Application features: Built-in Web Browser, RSS News, Weather
Forecast, Internet Radio, Media Player, Picture Viewer, Games,
Calculator, Alarm clock, File Manager, Youtube, Google Voice, Facebook,
Twitter and etc.
Table 2: GXV3175 HARDWARE SPECIFICATION
Ethernet Port
Dual switched 10M/100M auto-sensing Ethernet ports.
LCD
800 x 480 resistive touch screen LCD.
Camera
Tilt Capable 1.3M pixel CMOS camera with privacy shutter (VGA).
Auxiliary Ports
RCA Type Stereo and Media output port, 3.5mm stereo headset port, 2 x
USB port, SD card slot.
Exterior
Black ABS plastic, Flat Panel with 1 x home button, two-angle stand.
Universal Power Supply
Input: 100-240V AC
Output: 12V DC, 1.5A
US/Euro/UK/Australian style plug available.
Dimension
243.5mm x 168mm x 36mm.
Weight
1.04kg (phone with handset and stand), 1.95kg (package weight).
Operating Temperature
32°F - 104°F/0°C - 40°C.
Humidity
10%-90% Non-Condensing.
Compliance
FCC/CE/C-Tick.

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Table 3: GXV3175 TECHNICAL SPECIFICATIONS
Lines
Three individual SIP accounts.
Protocol Support
SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP,
ICMP, DNS, DHCP, NTP/SNTP, TFTP.
Display
7”resistive touch screen LCD with 800 x 480 resolution.
Network Interfaces
Dual switched 10M/100M auto-sensing Ethernet ports, 2 x USB 2.0 port,
1 x audio/video output port (to synchronize output video to TV), stereo
headset jack.
Device Management
Layer 2 QoS (IEEE 802.1p/Q tagging-VLAN) and Layer 3 QoS (ToS,
DiffServ, MPLS), web interface or via secure (AES encrypted) central
configuration file for mass deployment, auto/manual provisioning system,
remote software (TFTP/HTTP/HTTPS) upgrade for deployed devices
including those behind NAT/firewall.
Provisioning
- Support for automatic NAT/firewall traversal and remote automatic
software upgrade and security, providing end-users with “zero
configuration” and true “plug-and-play” functionality.
- Support for remote configuration monitoring and syslog.
- Configuration through LCD, web browser or an external configuration file.
- Support for IETF STUN NAT traversal and symmetric RTP, Static IP or
DHCP.
Audio Features
- HD handset and full duplex speaker, advanced DSP.
- Supports G.723.1, G.729A/B,G.711μ/A (PCMU/PCMA), G.726-32,G.722,
GSM-FR, L15-256 DTMF (In-audio, RFC2833, SIP Info); Silence
suppression, VAD, CNG, AGC, masking for packet loss/delay; AEC, AGC
for Speaker; jitter buffer protocol.
Video Features
- Support for Jitter Buffer delay and packet loss concealment to enhance
audio and video quality.
- Support for H.263/H.263+ and H.264 real-time video codecs (WQVGA,
QQVGA, QCIF, QVGA, WQVGA, CIF, VGA, 4CIF) up to 30frames/sec,
which ensures high quality video transmission even under low bandwidth
conditions (32kbps-1Mbps).
- 7”resistive touch screen LCD with 800 x 480 resolution, 45 degree
rotating lens (perpendicular), advanced VGA CMOS camera and sensor.
- Anti-flickering of images, auto focus, auto exposure, zoom (2x optical 2x
digital ), PIP(Picture-in-Picture) , audio mute, camera block, call log, video
phone book, screensaver, still picture capture/store (VGA) and visual voice
message indicator.
Call Handling Features
Caller ID, call waiting ID, call waiting/flash, call transfer, call holding, call
forwarding, Do-Not-Disturb, three-way conference, redial, automatic

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dialing on off-hook, automatic answering, call records, volume control,
voice message waiting indicator, downloadable custom ring tone,
switchable handset/headset/speaker during call.
Caller ID（Privacy）
Private header support for anonymous calls.
Firmware Upgrade
- Configuration file authentication (before accepting changes).
- TFTP/HTTP/HTTPS upgrade support, allows users to specify different
URLs for the server to download from.
Advanced Server Features
DNS SRV support, SIP server failure transfer, message waiting indicator
and custom screensaver.
Security
- MD5 and MD5-sess DIGEST encoding and authentication.
- Security protection: SIP over TLS and SRTP.
- Support for TR-069.
- Support for OpenVPN for increased security and control.

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INSTALLATION
EQUIPMENT PACKAGING
This GXV3175 package contains:
1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back
2. One (1) Handset
3. One (1) Quick Start Guide
4. One (1) Headset Dongle
5. One (1) Ethernet Cable
6. One (1) Phone Cord
7. One (1) 12V Power Adapter
8. One (1) Phone Stand
9. One (1) Wall Mount
10. One (1) TV VGAAdapter Cable
Figure 1: GXV3175 Equipment Packaging

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SAFETY COMPLIANCES
GXV3175 complies with FCC/CE/C-Tick safety standards. The power adapter of GXV3175 is compliant
with the UL standard. Please use the universal power adapter provided with the GXV3175 package only.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If GXV3175 was purchased from a reseller, please contact the company the phone was purchased for
replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact
Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before
the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
WARNING: Use the power adapter provided with the phone. Do not use a different power adapter as this
may damage the phone. This type of damage is not covered under warranty.

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CONNECTING THE GXV3175 IP MULTIMEDIA PHONE
Figure 2: GXV3175 Ports and Interface
Table 4: GXV3175 PORTS and INTERFACE
Item
Name
Description
1
Home Button
Press Home button to navigate to main screen
2
Camera
1.3M pixel adjustable CMOS camera with privacy shutter
3
PC Ethernet Port
10/100Mbps RJ-45 port connecting to PC
4
Network Ethernet Port
10/100Mbps RJ-45 port connecting to Ethernet
5
Power Jack
12V DC Power connector port
6
RJ11 Jack
Phone handset connector port
7
Camera Adjust Wheel
Scroll the wheel to turn on/off the camera;
Adjust the camera position and lens angle
8
Stylus
Stylus for touch screen (optional)
9
USB Port
USB devices may be connected via the USB port. For example, you can
connect a USB flash drive to save captured pictures and plug in USB
keyboard or mouse for the built-in web browser
10
SD Card Slot
SD card could be inserted in for picture/music/video files storage
11
Headset Jack
3.5mm stereo headset connector port
12
RCA Video/Audio Jack
Audio/Video output port for external peripherals (e.g. TV)

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WALL MOUNT
GXV3175 has two slots on the back of the phone for wall mounting convenience. (See Figure 3)
Figure 3: Wall Mount for GXV3175
PHONE STAND
GXV3175 can also be placed on the table or desk via the phone stand. (See Figure 4) There are two
positions for the stand on the back of the phone with each position supporting a different angle.
Figure 4: Phone Stand for GXV3175

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CONNECTING GXV3175 IP MULTIMEDIA PHONE
Figure 5: Connecting the GXV3175
WELCOME SETUP GUIDE
After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow
the user to access the Setup Guide. In this Setup Guide, a user can configure account information,
network settings, and upgrade settings.

FIRMWARE VERSION 1.0.3.74 GXV3175 USER MANUAL Page 19 of 139
Figure 6: Setup Guide Welcome Screen
After hitting “Next”, the user will reach the Account Settings screen. By default, the IPVideoTalk account is
set to Account 1 slot. Users may choose to remove this account by inputting their own account
information, or keep this account and select “Create one more account” to create a new account. The
GXV3175 allows up to 3 accounts.
Figure 7: Setup Guide Account Settings
The following screen that appears is the Network settings. Here the user can select between DHCP,
PPPoE, or Static IP.

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Figure 8: Setup Guide Network Settings
After pressing “Next”, the user will be brought to the Upgrade Settings. This section allows the user to
choose where the phone will send upgrade requests to as well as configuration requests. The Automatic
Upgrade field allows the user to specify how often the phone should check for firmware/configuration.
Figure 9: Setup Guide Upgrade Settings
Once completed with all the Setup Guide steps, the user will be prompted to reboot the phone so that
changes can take effect immediately.