CONTENTS
Form No. UGAM-0908
i
INTRODUCTION
Hatco Ultra-Glo®Ceramic Strip Heaters ensure
maximum food holding and minimize the risk of food-
borne illness. Optimum safety and quality is the result of
food held at the proper serving temperatures using Ultra
Glo’s pre-focused heat patterns. The pre-focused heat
pattern prevents foods from being over-cooked in the
middle and cooling off around the edges by
concentrating higher temperatures to the outer edges of
holding surfaces where heat loss is the greatest. Utilizing
specially designed reflectors to direct the heat from the
element, Ultra-Glo Ceramic Strip Heaters safely maintain
peak serving temperatures longer without cooking the
food beyond the point of excellence. The ceramic
element heat output allows the units to be mounted at
increased heights for improved working clearances.
Ultra-Glo Ceramic Strip Heaters are available from the
factory with or without shatter-resistant display lights to
illuminate the warming area. These bulbs have a special
coating that guards against injury and food
contamination in the event of breakage.
Ultra-Glo Ceramic Strip Heaters are a product of
extensive research and field testing. The materials used
were selected for maximum durability, attractive
appearance, and optimum performance. Every unit is
inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and
operating instructions for Ultra-Glo Ceramic Strip
Heaters. Hatco recommends all installation, operating,
and safety instructions appearing in this manual be read
prior to installation or operation of the strip heaters.
Safety information that appears in this manual is
identified by the following signal word panels:
WARNING indicates a hazardous situation which,
if not avoided, could result in death or serious
injury.
CAUTION indicates a hazardous situation which,
if not avoided, could result in minor or moderate
injury.
NOTICE is used to address practices not related
to personal injury.
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information..............................1
Model Designation ...............................................2
Model Descriptions..............................................2
Specifications.......................................................3
Electrical Rating Charts...................................3
Dimensions ....................................................11
Installation ..........................................................12
General..........................................................12
Minimum Clearance Requirements ...............13
Recommended Mounting Heights .................13
Assembly.......................................................14
Undershelf Mounting .....................................14
Permanent Surface Mount.............................15
Overhead Mounting .......................................16
Electrical Wiring Hook-Up..............................16
Operation ............................................................17
Maintenance .......................................................18
General..........................................................18
Replacing Display Light Bulbs.......................18
Troubleshooting Guide......................................19
Options................................................................20
Hatco Limited Warranty.....................................21
Authorized Parts Distributors...........Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located on the underside of the
unit), voltage, and purchase date of your strip heater
in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 ( nternational)
24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
Additional information can be found by visiting our web
site at www.hatcocorp.com.
