HIK VISION DS-PHA20-P User manual

Hybrid Security Control Panel
User Manual

Legal Informaon
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
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YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
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YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
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PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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iii

Contents
Chapter 1 System Descripon ..................................................................................................... 1
Chapter 2 Specicaons ............................................................................................................. 2
Chapter 3 Acvaon ................................................................................................................... 5
3.1 Acvate Device via Web Browser .......................................................................................... 5
3.2 Acvate Device via Client Soware ........................................................................................ 6
3.3 Acvate via SADP ................................................................................................................... 7
Chapter 4 Conguraon ............................................................................................................. 9
4.1 Use the Client Soware ......................................................................................................... 9
4.2 Use the Web Client ................................................................................................................ 9
4.2.1 Communicaon Sengs ............................................................................................. 10
4.2.2 Device Management ................................................................................................... 30
4.2.3 Area Sengs ............................................................................................................... 38
4.2.4 Video Management .................................................................................................... 43
4.2.5 Permission Management ............................................................................................ 46
4.2.6 Maintenance ............................................................................................................... 51
4.2.7 System Sengs ........................................................................................................... 53
4.2.8 Check Status ................................................................................................................ 62
4.3 Use Mobile Client ................................................................................................................. 63
4.3.1 Download and Login the Mobile Client ....................................................................... 63
4.3.2 Acvate Control Panel via Hik-Connect ....................................................................... 63
4.3.3 Add Control Panel to the Mobile Client ...................................................................... 64
4.3.4 Add Peripheral to the Control Panel ........................................................................... 65
4.3.5 Add Card ..................................................................................................................... 66
4.3.6 Add Keyfob .................................................................................................................. 67
4.3.7 User Management ...................................................................................................... 68
4.3.8 System Sengs ........................................................................................................... 69
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4.3.9 Arm/Disarm the Zone ................................................................................................. 73
4.3.10 Bypass Zone .............................................................................................................. 74
4.3.11 Set Zone .................................................................................................................... 75
4.3.12 Set Arming/Disarming Schedule ............................................................................... 76
4.3.13 Check System Status (Zone Status/Communicaon Status) ..................................... 78
4.3.14 Check Alarm Nocaon .......................................................................................... 79
4.3.15 Set Network Camera Channel ................................................................................... 80
4.3.16 Set Event Video Sengs ........................................................................................... 81
4.3.17 Add a Camera to the Zone ........................................................................................ 82
Chapter 5 Operaons ............................................................................................................... 84
5.1 Arming ................................................................................................................................. 84
5.2 Disarming ............................................................................................................................. 85
5.3 Use the Keyfob ..................................................................................................................... 85
5.4 Use the Card ........................................................................................................................ 88
5.5 Use the Client Soware ....................................................................................................... 88
5.5.1 Add Device to the Client Soware .............................................................................. 88
5.5.2 Add Device to the Client Soware through Cloud P2P ............................................... 89
5.5.3 Area Operaon ............................................................................................................ 90
5.5.4 Operate the Relay ....................................................................................................... 91
5.5.5 Operate the Sounder .................................................................................................. 91
5.6 Use the Web Client .............................................................................................................. 91
5.6.1 Add/Edit/Delete Tag (Card) ......................................................................................... 92
5.6.2 Add/Edit/Delete Keyfob .............................................................................................. 92
5.6.3 Add/Edit/Delete User .................................................................................................. 94
5.6.4 Check Status ................................................................................................................ 96
5.7 Zone Operaon .................................................................................................................... 96
5.8 Area Operaon .................................................................................................................... 97
5.9 Sounder Operaon .............................................................................................................. 97
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5.10 Relay Operaon ................................................................................................................. 98
Appendix A. Trouble Shoong .................................................................................................. 99
A.1 Communicaon Fault .......................................................................................................... 99
A.1.1 IP Conict .................................................................................................................... 99
A.1.2 Web Page is Not Accessible ........................................................................................ 99
A.1.3 Hik-Connect is Oine ................................................................................................. 99
A.1.4 Network Camera Drops o Frequently ....................................................................... 99
A.1.5 Failed to Add Device on APP ....................................................................................... 99
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............................... 100
A.2 Mutual Exclusion of Funcons ........................................................................................... 100
A.2.1 Unable to Enter Registraon Mode .......................................................................... 100
A.2.2 Unable to Enter RF Signal Query Mode .................................................................... 100
A.3 Zone Fault .......................................................................................................................... 100
A.3.1 Zone is Oine ........................................................................................................... 100
A.3.2 Zone Tamper-proof ................................................................................................... 101
A.3.3 Zone Triggered/Fault ................................................................................................ 101
A.4 Problems While Arming ..................................................................................................... 101
A.4.1 Failure in Arming (When the Arming Process is Not Started) ................................... 101
A.5 Operaonal Failure ............................................................................................................ 101
A.5.1 Failed to Enter the Test Mode ................................................................................... 101
A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm Clearing
Report ................................................................................................................................ 102
A.6 Mail Delivery Failure .......................................................................................................... 102
A.6.1 Failed to Send Test Mail ............................................................................................ 102
A.6.2 Failed to Send Mail during Use ................................................................................. 102
A.6.3 Failed to Send Mails to Gmail ................................................................................... 102
A.6.4 Failed to Send Mails to QQ or Foxmail ...................................................................... 103
A.6.5 Failed to Send Mails to Yahoo ................................................................................... 103
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A.6.6 Mail Conguraon .................................................................................................... 103
Appendix B. Input Types ......................................................................................................... 105
Appendix C. Output Types ...................................................................................................... 108
Appendix D. Event Types ........................................................................................................ 109
Appendix E. Access Levels ....................................................................................................... 110
Appendix F. SIA and CID Code ................................................................................................. 112
Appendix G. Communicaon Matrix and Device Command .................................................... 118
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Chapter 1 System Descripon
Hybrid security control panel, containing onboard zones, supports wired/wireless alarm inputs and
outputs expanding. It works with Wi-Fi, LAN, GPRS, and 3G/ 4G communicaon methods, as well
as ISAPI, ISUP 5.0, and DC09 protocol. It is applicable to the scenarios of market, store, house,
factory, warehouse, oce, etc.
• Dual path communicaon of alarm events and other signals over LAN, PSTN, Wi-Fi (-W model),
GPRS and 3G/4G ulizing a main and backup channel with congurable priority
• 4/8 on-board wired zones, and expandable with up to 20/64 wired zones
• Up to 20/64 wireless inputs, 20/64 wireless outputs, 8 keyfobs, 1 wired sounder and 2 wireless
sounders
• Camera accessing (only supported by DS-PHAXX-WXX)
• Pre-alarm (5 s/2 s) and post-alarm (2 s/5 s) recording for video vericaon to the alarm receiving
email or mobile client
• Uploads alarm events to alarm receiving center or plaorm
• Supports arming/disarming via keypad, mobile client, iVMS-4200, SMS, and tag
•Conguraon via web client, Hik-Connect, or iVMS-4200
• Pushes alarm nocaon via messages
• Alarm video clips via emails and APP
• AES-128-bit data encrypon
• LED indicator for indicang system status (-P model)
• Expandable PSTN, 3G/4G, and GPRS interface
• Supports RS-485 input and output expander
• Supports lithium baery (-P model) or storage baery (-M model)
• 1 maintenance, 1 installer, 1 administrator, and 13 users (DS-PHA20)/45 users (DS-PHA64)
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Chapter 2 Specicaons
Model DS-PHA20-P
DS-PHA20-M
DS-PHA64-M
DS-PHA64-P2
DS-PHA20-W2M
DS-PHA20-W2P
DS-PHA64-W4M
DS-PHA64-W4P2
Device connecon Wireless Detector Up to 16/56
Wireless Output
expander
Up to 8
Sounder 1 wired sounder (on-board connecon)
2 wireless sounders
Keyfob 8
Alarm input Area 4 (DS-PHA20)
8 (DS-PHA64)
Zone 4 on-board zones , and 16 wired/wireless zones
expadable (DS-PHA20)
8 on-board zones, and 56 wired/wireless zones
expadable (DS-PHA64)
Alarm output Alarm output 2 on-board outputs, and 18 wired/wireless
outputs expadable (DS-PHA20)
4 on-board outputs, and 60 wired/wireless
outputs expadable (DS-PHA64)
Funcon Scheduled arming/
disarming
Supported
SMS nocaon
(with 3G/4G/GPRS
module)
Supports up to 8 mobile phone numbers
Network camera
accessing
N/A 2 (DS-PHA20)
4 (DS-PHA64)
Applicaon & Protocol Applicaon iVMS-4200 (client soware)
Hik-Connect (mobile client)
Protocol ISAPI: Supports client soware and web client
Cloud P2P: Supports cloud P2P privacy protocol
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