HIK VISION DS-PHA20-P User manual

Hybrid Security Control Panel
User Manual

Legal Informaon
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
Hybrid Security Control Panel User Manual
i

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Hybrid Security Control Panel User Manual
ii

Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
Hybrid Security Control Panel User Manual
iii

Contents
Chapter 1 System Descripon ..................................................................................................... 1
Chapter 2 Specicaons ............................................................................................................. 2
Chapter 3 Acvaon ................................................................................................................... 5
3.1 Acvate Device via Web Browser .......................................................................................... 5
3.2 Acvate Device via Client Soware ........................................................................................ 6
3.3 Acvate via SADP ................................................................................................................... 7
Chapter 4 Conguraon ............................................................................................................. 9
4.1 Use the Client Soware ......................................................................................................... 9
4.2 Use the Web Client ................................................................................................................ 9
4.2.1 Communicaon Sengs ............................................................................................. 10
4.2.2 Device Management ................................................................................................... 30
4.2.3 Area Sengs ............................................................................................................... 38
4.2.4 Video Management .................................................................................................... 43
4.2.5 Permission Management ............................................................................................ 46
4.2.6 Maintenance ............................................................................................................... 51
4.2.7 System Sengs ........................................................................................................... 53
4.2.8 Check Status ................................................................................................................ 62
4.3 Use Mobile Client ................................................................................................................. 63
4.3.1 Download and Login the Mobile Client ....................................................................... 63
4.3.2 Acvate Control Panel via Hik-Connect ....................................................................... 63
4.3.3 Add Control Panel to the Mobile Client ...................................................................... 64
4.3.4 Add Peripheral to the Control Panel ........................................................................... 65
4.3.5 Add Card ..................................................................................................................... 66
4.3.6 Add Keyfob .................................................................................................................. 67
4.3.7 User Management ...................................................................................................... 68
4.3.8 System Sengs ........................................................................................................... 69
Hybrid Security Control Panel User Manual
iv

4.3.9 Arm/Disarm the Zone ................................................................................................. 73
4.3.10 Bypass Zone .............................................................................................................. 74
4.3.11 Set Zone .................................................................................................................... 75
4.3.12 Set Arming/Disarming Schedule ............................................................................... 76
4.3.13 Check System Status (Zone Status/Communicaon Status) ..................................... 78
4.3.14 Check Alarm Nocaon .......................................................................................... 79
4.3.15 Set Network Camera Channel ................................................................................... 80
4.3.16 Set Event Video Sengs ........................................................................................... 81
4.3.17 Add a Camera to the Zone ........................................................................................ 82
Chapter 5 Operaons ............................................................................................................... 84
5.1 Arming ................................................................................................................................. 84
5.2 Disarming ............................................................................................................................. 85
5.3 Use the Keyfob ..................................................................................................................... 85
5.4 Use the Card ........................................................................................................................ 88
5.5 Use the Client Soware ....................................................................................................... 88
5.5.1 Add Device to the Client Soware .............................................................................. 88
5.5.2 Add Device to the Client Soware through Cloud P2P ............................................... 89
5.5.3 Area Operaon ............................................................................................................ 90
5.5.4 Operate the Relay ....................................................................................................... 91
5.5.5 Operate the Sounder .................................................................................................. 91
5.6 Use the Web Client .............................................................................................................. 91
5.6.1 Add/Edit/Delete Tag (Card) ......................................................................................... 92
5.6.2 Add/Edit/Delete Keyfob .............................................................................................. 92
5.6.3 Add/Edit/Delete User .................................................................................................. 94
5.6.4 Check Status ................................................................................................................ 96
5.7 Zone Operaon .................................................................................................................... 96
5.8 Area Operaon .................................................................................................................... 97
5.9 Sounder Operaon .............................................................................................................. 97
Hybrid Security Control Panel User Manual
v

5.10 Relay Operaon ................................................................................................................. 98
Appendix A. Trouble Shoong .................................................................................................. 99
A.1 Communicaon Fault .......................................................................................................... 99
A.1.1 IP Conict .................................................................................................................... 99
A.1.2 Web Page is Not Accessible ........................................................................................ 99
A.1.3 Hik-Connect is Oine ................................................................................................. 99
A.1.4 Network Camera Drops o Frequently ....................................................................... 99
A.1.5 Failed to Add Device on APP ....................................................................................... 99
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............................... 100
A.2 Mutual Exclusion of Funcons ........................................................................................... 100
A.2.1 Unable to Enter Registraon Mode .......................................................................... 100
A.2.2 Unable to Enter RF Signal Query Mode .................................................................... 100
A.3 Zone Fault .......................................................................................................................... 100
A.3.1 Zone is Oine ........................................................................................................... 100
A.3.2 Zone Tamper-proof ................................................................................................... 101
A.3.3 Zone Triggered/Fault ................................................................................................ 101
A.4 Problems While Arming ..................................................................................................... 101
A.4.1 Failure in Arming (When the Arming Process is Not Started) ................................... 101
A.5 Operaonal Failure ............................................................................................................ 101
A.5.1 Failed to Enter the Test Mode ................................................................................... 101
A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm Clearing
Report ................................................................................................................................ 102
A.6 Mail Delivery Failure .......................................................................................................... 102
A.6.1 Failed to Send Test Mail ............................................................................................ 102
A.6.2 Failed to Send Mail during Use ................................................................................. 102
A.6.3 Failed to Send Mails to Gmail ................................................................................... 102
A.6.4 Failed to Send Mails to QQ or Foxmail ...................................................................... 103
A.6.5 Failed to Send Mails to Yahoo ................................................................................... 103
Hybrid Security Control Panel User Manual
vi

A.6.6 Mail Conguraon .................................................................................................... 103
Appendix B. Input Types ......................................................................................................... 105
Appendix C. Output Types ...................................................................................................... 108
Appendix D. Event Types ........................................................................................................ 109
Appendix E. Access Levels ....................................................................................................... 110
Appendix F. SIA and CID Code ................................................................................................. 112
Appendix G. Communicaon Matrix and Device Command .................................................... 118
Hybrid Security Control Panel User Manual
vii

Chapter 1 System Descripon
Hybrid security control panel, containing onboard zones, supports wired/wireless alarm inputs and
outputs expanding. It works with Wi-Fi, LAN, GPRS, and 3G/ 4G communicaon methods, as well
as ISAPI, ISUP 5.0, and DC09 protocol. It is applicable to the scenarios of market, store, house,
factory, warehouse, oce, etc.
• Dual path communicaon of alarm events and other signals over LAN, PSTN, Wi-Fi (-W model),
GPRS and 3G/4G ulizing a main and backup channel with congurable priority
• 4/8 on-board wired zones, and expandable with up to 20/64 wired zones
• Up to 20/64 wireless inputs, 20/64 wireless outputs, 8 keyfobs, 1 wired sounder and 2 wireless
sounders
• Camera accessing (only supported by DS-PHAXX-WXX)
• Pre-alarm (5 s/2 s) and post-alarm (2 s/5 s) recording for video vericaon to the alarm receiving
email or mobile client
• Uploads alarm events to alarm receiving center or plaorm
• Supports arming/disarming via keypad, mobile client, iVMS-4200, SMS, and tag
•Conguraon via web client, Hik-Connect, or iVMS-4200
• Pushes alarm nocaon via messages
• Alarm video clips via emails and APP
• AES-128-bit data encrypon
• LED indicator for indicang system status (-P model)
• Expandable PSTN, 3G/4G, and GPRS interface
• Supports RS-485 input and output expander
• Supports lithium baery (-P model) or storage baery (-M model)
• 1 maintenance, 1 installer, 1 administrator, and 13 users (DS-PHA20)/45 users (DS-PHA64)
Hybrid Security Control Panel User Manual
1

Chapter 2 Specicaons
Model DS-PHA20-P
DS-PHA20-M
DS-PHA64-M
DS-PHA64-P2
DS-PHA20-W2M
DS-PHA20-W2P
DS-PHA64-W4M
DS-PHA64-W4P2
Device connecon Wireless Detector Up to 16/56
Wireless Output
expander
Up to 8
Sounder 1 wired sounder (on-board connecon)
2 wireless sounders
Keyfob 8
Alarm input Area 4 (DS-PHA20)
8 (DS-PHA64)
Zone 4 on-board zones , and 16 wired/wireless zones
expadable (DS-PHA20)
8 on-board zones, and 56 wired/wireless zones
expadable (DS-PHA64)
Alarm output Alarm output 2 on-board outputs, and 18 wired/wireless
outputs expadable (DS-PHA20)
4 on-board outputs, and 60 wired/wireless
outputs expadable (DS-PHA64)
Funcon Scheduled arming/
disarming
Supported
SMS nocaon
(with 3G/4G/GPRS
module)
Supports up to 8 mobile phone numbers
Network camera
accessing
N/A 2 (DS-PHA20)
4 (DS-PHA64)
Applicaon & Protocol Applicaon iVMS-4200 (client soware)
Hik-Connect (mobile client)
Protocol ISAPI: Supports client soware and web client
Cloud P2P: Supports cloud P2P privacy protocol
Hybrid Security Control Panel User Manual
2

Model DS-PHA20-P
DS-PHA20-M
DS-PHA64-M
DS-PHA64-P2
DS-PHA20-W2M
DS-PHA20-W2P
DS-PHA64-W4M
DS-PHA64-W4P2
DC09: ARC accessible (CID/SIA)
Network Wired network 10M/100M Ethernet
Cellular Network
(with 3G/4G/GPRS
module)
Supports report push-nocaon to ARC &
Cloud
Wi-Fi Standard N/A 802.11b/g/n
Encrypon N/A 64/128-bit WEP,WPA/
WPA2,WPA-PSK/WPA2-
PSK
Conguraon N/A AP Mode
Distance N/A Indoor: ≤ 50 m
Outdoor: ≤ 100 m
Interface &
Component
TAMPER Switch 1, front cover tamper-proof
Network Interface 1, RJ45 10M/100M Ethernet Interface
Telephone Interface 1, PSTN expander interface
RS-485 Terminal 1, extended up to 20 inputs/outputs (with
RS-485 module), and 9 wired keypads
extendable (DS-PHA20)
1, extended up to 64 inputs/outputs (with
RS-485 module), and 9 wired keypads
extendable (DS-PHA64)
Sounder Power
Interface
1, 12V
Baery Interface Lithium baery (-P model)
Storage baery (-M model &P2&W4P2)
User User Installer: 1
Administrator: 1
Manufactuer:1
Operator: 13 (DS-PHA20), 45 (DS-PHA64)
Others Auxiliary Power Supply Plasc Case: 7.2W, current: 600mA
Hybrid Security Control Panel User Manual
3

Model DS-PHA20-P
DS-PHA20-M
DS-PHA64-M
DS-PHA64-P2
DS-PHA20-W2M
DS-PHA20-W2P
DS-PHA64-W4M
DS-PHA64-W4P2
Metal Case (&P2&W4P2): 13W, current:
1000mA
Sounder Output Power Plasc Case: 5W, current: 400 mA
Metal Case (&P2&W4P2): 8W, current: 600 mA
RS-485 Device Output
Power
Plasc Case: 7.2W, current: 600mA
Metal Case (&P2&W4P2): 13W, current:
1000mA
Alarm Output Rated
Current
500 mA
Operaon
Temperature
–10 °C to 55 °C (-4 °F to 122 °F)
Operaon Humidity 10% to 90% (No condensing)
Dimension (W × H × D) Plasc Case (P&W4P): 220 mm (8.6") × 152 mm
(6.0") × 31.5 mm(1.2")
Plasc Case (P2&W4P2): 310 mm (12.2") × 225
mm (8.6") × 95 mm (3.7")
Metal Case: 351.4 mm (13.8") × 261.4 mm
(10.3") × 93.3 mm (3.7")
Hybrid Security Control Panel User Manual
4

Chapter 3 Acvaon
In order to protect personal security and privacy and improve the network security level, you
should acvate the device the rst me you connect the device to a network.
3.1 Acvate Device via Web Browser
Use web browser to acvate the device. Use SADP soware or PC client to search the online device
to get the IP address of the device, and acvate the device on the web page.
Before You Start
Make sure your device and your PC connect to the same LAN.
Steps
1. Open a web browser and input the IP address of the device.
Note
If you connect the device with the PC directly, you need to change the IP address of your PC to
the same subnet as the device. The default IP address of the device is 192.0.0.64.
2. Create and conrm the admin password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
3. Click OK to complete acvaon.
4. Edit IP address of the device.
1) Enter IP address modicaon page.
2) Change IP address.
3) Save the sengs.
Note
• The default user name of admin account is admin.
• You should login the admin account rst to enable the installer and the maintenance.
• The default password of the installer is installer12345, and the default password of the
maintenance (for Italian, the user name is costruore) is hik12345. These password will have
to be changed when rst connected.
• The Italian user name of admin is admin.
Hybrid Security Control Panel User Manual
5

Table 3-1 User Name of Installer
Language User Name Language User Name
English installer Russian монтажник
Italian installatore French installateur
Polish instalator Spanish instalador
German errichter Portuguese instalador
Turkish kurulumcu Czech technik
3.2 Acvate Device via Client Soware
Before You Start
• Get the iVMS-4200 client soware from the supplied disk or the ocial website hp://
www.hikvision.com/en/ . Install the soware by following the prompts.
• The device and the PC that runs the soware should be in the same subnet.
Steps
1. Run the client soware.
2. Oponal: Click , select the Cloud P2P Region, and login the Cloud P2P account.
Note
• For the rst use, you need to register a cloud P2P account.
•Aer logging in, you can store your device on the cloud.
3. Enter Device Management → Device in the Maintenance and Management list.
4. Click Online Device.
5. Check the device status from the online device list, and select an inacve device.
6. Click Acvate.
7. Create and conrm the admin password of the device.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
8. Click OK to start acvaon.
Device status will change to Acve aer successful acvaon.
9. Edit IP address of the device.
Hybrid Security Control Panel User Manual
6

1) Select a device and click on the online device list.
2) Change the device IP address to the same subnet with your computer and set port number
as 80.
3) Enter the admin password of the device and click OK to complete modicaon.
10. Oponal: Check the device on the online device list and click Add to add the device to the
device list.
3.3 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
• Get the SADP soware from the supplied disk or the ocial website hp://
www.hikvision.com/en/ , and install the SADP according to the prompts.
• The device and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to acvate a device and modify its IP address. For batch acvaon
and IP addresses modicaon, refer to User Manual of SADP for details.
Steps
1. Run the SADP soware and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
4. Click Acvate to start acvaon.
Hybrid Security Control Panel User Manual
7

Status of the device becomes Acve aer successful acvaon.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the
IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to acvate your IP address modicaon.
Hybrid Security Control Panel User Manual
8

Chapter 4 Conguraon
Congure the security control panel in the web client or the remote conguraon page in client
soware.
4.1 Use the Client Soware
Steps
1. Download, install and register to the client soware.
2. Add device in Device Management → Device .
Note
• Set the device port No. as 80.
• The user name and password when adding device are the acvaon user name and
password.
3. Click to enter the Remote Conguraon page aer the device is completely added,
4.2 Use the Web Client
Steps
1. Connect the device to the Ethernet.
2. Search the device IP address via the client soware and the SADP soware.
3. Enter the searched IP address in the address bar.
Note
When using mobile browser, the default IP Address is 192.168.8.1. The device must be in the AP
mode.
Note
When connecng the network cable with computer directly, the default IP Address is 192.0.0.64
4. Use the acvaon user name and password to login.
Note
Refer to Acvaon chapter for the details.
Hybrid Security Control Panel User Manual
9

4.2.1 Communicaon Sengs
Wired Network Sengs
You can set the device IP address and other network parameters.
Steps
Note
Funcons varied depending on the model of the device.
1. In the client soware, select the device on the Device Management page and click , or enter
the device IP address in the address bar of the web browser and log in.
2. Click Conguraon → Communicaon Parameters → Ethernet to enter the page.
Figure 4-1 Wired Network Sengs Page
3. Set the parameters.
-Automac Sengs: Enable DHCP and set the HTTP port.
-Manual Sengs: Disabled DHCP and set IP Address, Subnet Mask, Gateway Address, DNS
Server Address.
Note
By default, the HTTP port is 80, which is not editable.
Hybrid Security Control Panel User Manual
10

4. Oponal: Set correct DNS server address if the device needs to visit Hik-Connect server via a
domain name.
5. Click Save.
Wi-Fi
You can set the Wi-Fi parameters if there are secure and credible Wi-Fi networks nearby.
Steps
1. In the client soware, select the device on the Device Management page and click , or enter
the device IP address in the address bar of the web browser and log in.
2. Click Conguraon → Communicaon Parameters → Wi-Fi to enter the Wi-Fi page.
Figure 4-2 Wi-Fi Sengs Page
3. Connect to a Wi-Fi.
-Manually Connect: Input the SSID Wi-Fi and Wi-Fi Password, select Encrypon Mode and
click Save.
-Select from Network List: Select a target Wi-Fi from the Network list. Click Connect and input
Wi-Fi password and click Connect.
4. Click WLAN to enter the WLAN page.
Hybrid Security Control Panel User Manual
11

Figure 4-3 WLAN Sengs Page
5. Set IP Address, Subnet Mask, Gateway Address, and DNS Server Address.
Note
If enable DHCP, the device will gain the Wi-Fi parameters automacally.
6. Click Save.
Cellular Network
Set the cellular network parameters if you insert a SIM card inside the device. By using the cellular
network, the device can upload alarm nocaons to the alarm center and make a voice call to the
mobile phone.
Before You Start
Insert a SIM card into the device SIM card slot.
Steps
1. In the client soware, select the device on the Device Management page and click , or enter
the device IP address in the address bar of the web browser and log in.
2. Click Conguraon → Communicaon Parameters → Cellular Data Network to enter the
Cellular Data Network Sengs page.
Hybrid Security Control Panel User Manual
12