HIK VISION DS-TCG405-E User manual

Entrance and Exit Capture Camera
User Manual

Iniaves on the Use of Video Products
Thank you for choosing Hikvision products.
Technology aects every aspect of our life. As a high-tech company, we are increasingly aware of
the role technology plays in improving business eciency and quality of life, but at the same me,
the potenal harm of its improper usage. For example, video products are capable of recording
real, complete and clear images. This provides a high value in retrospect and preserving real-me
facts. However, it may also result in the infringement of a third party's legimate rights and
interests if improper distribuon, use and/or processing of video data takes place. With the
philosophy of "Technology for the Good", Hikvision requests that every end user of video
technology and video products shall comply with all the applicable laws and regulaons, as well as
ethical customs, aiming to jointly create a beer community.
Please read the following iniaves carefully:
●Everyone has a reasonable expectaon of privacy, and the installaon of video products should
not be in conict with this reasonable expectaon. Therefore, a warning noce shall be given in
a reasonable and eecve manner and clarify the monitoring range, when installing video
products in public areas. For non-public areas, a third party's rights and interests shall be
evaluated when installing video products, including but not limited to, installing video products
only aer obtaining the consent of the stakeholders, and not installing highly-invisible video
products.
●The purpose of video products is to record real acvies within a specic me and space and
under specic condions. Therefore, every user shall rst reasonably dene his/her own rights in
such specic scope, in order to avoid infringing on a third party's portraits, privacy or other
legimate rights.
●During the use of video products, video image data derived from real scenes will connue to be
generated, including a large amount of biological data (such as facial images), and the data could
be further applied or reprocessed. Video products themselves could not disnguish good from
bad regarding how to use the data based solely on the images captured by the video products.
The result of data usage depends on the method and purpose of use of the data controllers.
Therefore, data controllers shall not only comply with all the applicable laws and regulaons and
other normave requirements, but also respect internaonal norms, social morality, good
morals, common pracces and other non-mandatory requirements, and respect individual
privacy, portrait and other rights and interests.
●The rights, values and other demands of various stakeholders should always be considered when
processing video data that is connuously generated by video products. In this regard, product
security and data security are extremely crucial. Therefore, every end user and data controller,
shall undertake all reasonable and necessary measures to ensure data security and avoid data
leakage, improper disclosure and improper use, including but not limited to, seng up access
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i

control, selecng a suitable network environment (the Internet or Intranet) where video
products are connected, establishing and constantly opmizing network security.
●Video products have made great contribuons to the improvement of social security around the
world, and we believe that these products will also play an acve role in more aspects of social
life. Any abuse of video products in violaon of human rights or leading to criminal acvies are
contrary to the original intent of technological innovaon and product development. Therefore,
each user shall establish an evaluaon and tracking mechanism of their product applicaon to
ensure that every product is used in a proper and reasonable manner and with good faith.
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ii

Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
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DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in a residenal area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Direcve 2014/30/EU, the LVD Direcve 2014/35/EU, the RoHS
Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collecon points. For
more informaon see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentaon for specic baery informaon. The baery is marked with this
symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the baery to your supplier or to a
designated collecon point. For more informaon see: www.recyclethis.info
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Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note Provides addional informaon to emphasize or supplement
important points of the main text.
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Safety Instrucon
Regulatory Informaon
This is a class A product and may cause radio interference in which case the user may be required
to take adequate measures.
Laws and Regulaons
Use of the product must be in strict compliance with the local laws and regulaons. Please shut
down the device in prohibited area.
Power Supply
●Use of the product must be in strict compliance with the local electrical safety regulaons.
●Use the power adapter provided by qualied manufacturer. Refer to the product specicaon for
detailed power requirements.
●It is recommended to provide independent power adapter for each device as adapter overload
may cause over-heang or a re hazard.
●Make sure that the power has been disconnected before you wire, install, or disassemble the
device in the authorized way according to the descripon in the manual.
●To avoid electric shock, DO NOT directly touch exposed contacts and components once the
device is powered up.
●DO NOT use damaged power supply devices (e.g., cable, power adapter, etc.) to avoid electric
shock, re hazard, and explosion.
●DO NOT directly cut the power supply to shut down the device. Please shut down the device
normally and then unplug the power cord to avoid data loss.
●The socket-outlet shall be installed near the equipment and shall be easily accessible.
●Make sure the power supply has been disconnected if the power adapter is idle.
●Connect to earth before connecng to the power supply.
Transportaon, Use, and Storage
●To avoid heat accumulaon, good venlaon is required for a proper operang environment.
●Store the device in dry, well-venlated, corrosive-gas-free, no direct sunlight, and no heang
source environment.
●Avoid re, water, and explosive environment when using the device.
●Install the device in such a way that lightning strikes can be avoided. Provide a surge suppressor
at the inlet opening of the equipment under special condions such as the mountain top, iron
tower, and forest.
●Keep the device away from magnec interference.
●Avoid device installaon on vibratory surfaces or places. Failure to comply with this may cause
device damage.
●DO NOT touch the heat dissipaon component to avoid burns.
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viii

●DO NOT expose the device to extremely hot, cold, or humidity environments. For temperature
and humidity requirements, see device specicaon.
●No naked ame sources, such as lighted candles, should be placed on the equipment.
●DO NOT touch the sharp edges or corners.
●To prevent possible hearing damage, DO NOT listen at high volume levels for long periods.
Installaon
The appropriate disconnecng device should be provided as part of the installaon.
Maintenance
●If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the
power cable, and contact the service center.
●If the device cannot work properly, contact the store you purchased it or the nearest service
center. DO NOT disassemble or modify the device in the unauthorized way (For the problems
caused by unauthorized modicaon or maintenance, the company shall not take any
responsibility).
●Keep all packaging aer unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original packaging. Transportaon without the
original packaging may result in damage to the device and the company shall not take any
responsibility.
Network
●Please enforce the protecon for the personal informaon and the data security as the device
may be confronted with the network security problems when it is connected to the Internet.
Contact us if network security risks occur.
●Please understand that you have the responsibility to congure all the passwords and other
security sengs about the device, and keep your user name and password.
Lens
●DO NOT touch the lens with ngers directly in case the acidic sweat of the ngers erodes the
surface coang of the lens.
●DO NOT aim the lens at the strong light such as sun or incandescent lamp. The strong light can
cause fatal damage to the device.
Baery
●DO NOT charge the baery connuously more than one week. Overcharging may shorten the
baery life.
●Baery will discharge gradually if it is not used for a long me. It must be recharged before
using.
●If the device contains dismountable baery, store the device and baery separately if it is not
used.
●The baery must be charged and discharged every three months if it is not used, and recharged
to 60% to 70% power percentage to store.
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●The scrapped baery should be discarded in compliance with the local laws and regulaons. If
there are no corresponding laws or regulaons, throw it in a hazardous trash can.
●DO NOT pierce the baery or shorten the electrodes, or it may cause explosion or re hazard.
●DO NOT dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
●CAUTION: Please use the specic baery supported by the device, or it may cause explosion. If
the baery is damaged and needs to be changed, contact the device manufacturer or local
distributor.
●If the device contains buon baery, keep it far away from children.
●DO NOT expose the baery pack or baery combinaon to sunlight, re, or similar overheated
environment. DO NOT leave the baery in an extremely high temperature surrounding
environment or subject the baery to extremely low air pressure, which may result in an
explosion or the leakage of ammable liquid or gas.
●Keep new and used baeries away from children. If the baery compartment does not close
securely, stop using the product and keep it away from children.
Data
DO NOT disconnect the power during formang, uploading, and downloading. Or les may be
damaged.
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Contents
Chapter 1 Introducon ............................................................................................................... 1
1.1 Introducon ........................................................................................................................... 1
1.2 Key Feature ............................................................................................................................ 1
Chapter 2 Acvaon and Login ................................................................................................... 2
2.1 Acvaon ............................................................................................................................... 2
2.1.1 Default Informaon ...................................................................................................... 2
2.1.2 Acvate via SADP .......................................................................................................... 2
2.1.3 Acvate via Web Browser ............................................................................................. 3
2.2 Login ...................................................................................................................................... 4
Chapter 3 Capture Conguraon ................................................................................................ 5
3.1 Quick Conguraon ............................................................................................................... 5
3.1.1 Set Basic Parameters ..................................................................................................... 5
3.1.2 Adjust Image ................................................................................................................. 5
3.2 Detailed Conguraon ........................................................................................................... 7
3.2.1 Set Applicaon Mode .................................................................................................... 7
3.2.2 Set Capture Parameters ................................................................................................ 9
3.3 View Real-Time Picture ........................................................................................................ 13
3.4 Search Picture ...................................................................................................................... 15
Chapter 4 Peripheral Device Linkage ......................................................................................... 17
4.1 Set Barrier Gate Linkage ....................................................................................................... 17
4.1.1 Set Allowlist and Blocklist ........................................................................................... 17
4.1.2 Control Barrier Gate .................................................................................................... 19
4.2 Set LCD ................................................................................................................................. 20
4.3 Set Serial Port ....................................................................................................................... 23
4.3.1 Set RS-485 ................................................................................................................... 23
4.3.2 Set RS-232 ................................................................................................................... 23
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Chapter 5 Network Conguraon ............................................................................................. 25
5.1 Set IP Address ...................................................................................................................... 25
5.2 Connect to Plaorm ............................................................................................................. 27
5.2.1 Connect to ISUP Plaorm ........................................................................................... 27
5.2.2 Connect to Guarding Vision ........................................................................................ 28
5.3 Set DDNS .............................................................................................................................. 29
5.4 Set IEEE 802.1X .................................................................................................................... 30
5.5 Set Port ................................................................................................................................ 30
Chapter 6 Record ...................................................................................................................... 32
6.1 Set Storage Path ................................................................................................................... 32
6.1.1 Set Memory Card ........................................................................................................ 32
6.1.2 Set FTP ........................................................................................................................ 33
6.1.3 Set Listening Host ........................................................................................................ 34
6.1.4 Set Cloud Storage ........................................................................................................ 34
6.2 Set Quota ............................................................................................................................. 35
6.3 Set Record Schedule ............................................................................................................ 36
6.4 Local Conguraon .............................................................................................................. 37
Chapter 7 Encoding and Display ................................................................................................ 39
7.1 Set Video Encoding Parameters ........................................................................................... 39
7.2 Set Image Parameters .......................................................................................................... 40
7.3 Set ICR .................................................................................................................................. 43
7.4 Set ROI ................................................................................................................................. 43
7.5 Set OSD ................................................................................................................................ 45
Chapter 8 Safety Management ................................................................................................. 47
8.1 Manage User ........................................................................................................................ 47
8.2 Set IP Address Filtering ........................................................................................................ 47
8.3 Enable User Lock .................................................................................................................. 48
8.4 Set SSH ................................................................................................................................. 48
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8.5 Set HTTPS ............................................................................................................................. 49
8.5.1 Create and Install Self-signed Cercate .................................................................... 49
8.5.2 Install Authorized Cercate ....................................................................................... 49
Chapter 9 Maintenance ............................................................................................................ 50
9.1 View Device Informaon ...................................................................................................... 50
9.2 Log ....................................................................................................................................... 50
9.2.1 Enable System Log Service .......................................................................................... 50
9.2.2 Search Log ................................................................................................................... 50
9.3 Upgrade ............................................................................................................................... 51
9.4 Reboot ................................................................................................................................. 51
9.5 Restore Parameters .............................................................................................................. 51
9.6 Synchronize Time ................................................................................................................. 52
9.7 Set DST ................................................................................................................................. 52
9.8 Export Parameters ............................................................................................................... 53
9.9 Import Conguraon File ..................................................................................................... 53
9.10 Export Debug File ............................................................................................................... 54
Appendix A. Communicaon Matrix and Device Command ...................................................... 55
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Chapter 1 Introducon
1.1 Introducon
Entrance and exit capture camera (hereinaer referred to as device) integrates mulple funcons
including video collecon, smart video compression, network transmission, etc. It can be used with
other devices (vehicle detector or barrier gate) to realize vehicle management and control, light
supplement, capture, etc.
It can be widely applied in normal entrance and exit, toll staon, and entrance and exit of
underground parking lot.
1.2 Key Feature
●Adopts advanced video compression with high compression rao and exible operaon.
●Captures pictures of the passing vehicles in entrance and exit via video detecon, IO coil trigger,
RS-485 trigger, etc.
●Capture and recognion via vehicle direcon and license plate type.
●Remote control of barrier gate, including opening, closing, locking, and unlocking barrier gate.
●Supplement light control according to brightness condion or me schedule.
●Control of the external audio device to output voice via audio output interface.
●Oine and online voice play. Aer the license plate is recognized, voice will be played.
Note
The funcons vary with dierent models. The actual product prevails.
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Chapter 2 Acvaon and Login
2.1 Acvaon
For the rst-me access, you need to acvate the device by seng an admin password. No
operaon is allowed before acvaon. The device supports mulple acvaon methods, such as
acvaon via SADP soware, web browser, and iVMS-4200 Client.
Note
Refer to the user manual of iVMS-4200 Client for the acvaon via client soware.
2.1.1 Default Informaon
Device default informaon are as follows.
●Default IP address: 192.168.1.64
●Default user name: admin
2.1.2 Acvate via SADP
SADP is a tool to detect, acvate, and modify the IP address of the devices over the LAN.
Before You Start
●Get the SADP soware from the supplied disk or the ocial website ( hps://
www.hikvision.com/ ), and install it according to the prompts.
●The device and the computer that runs the SADP tool should belong to the same network
segment.
The following steps show how to acvate one device and modify its IP address. For batch acvaon
and IP address modicaon, refer to User Manual of SADP for details.
Steps
1. Run the SADP soware and search the online devices.
2. Find and select your device in online device list.
3. Enter a new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
4. Click Acvate to start acvaon.
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Figure 2-1 Acvate via SADP
Status of the device becomes Acve aer successful acvaon.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same network segment as your computer by either
modifying the IP address manually or checking Enable DHCP.
3) Enter the admin password and click Modify to acvate your IP address modicaon.
2.1.3 Acvate via Web Browser
Use web browser to acvate the device. For the device with the DHCP enabled by default, use
SADP soware or client soware to acvate the device.
Before You Start
Ensure the device and the computer connect to the same LAN.
Steps
1. Change the IP address of your computer to the same network segment as the device.
2. Open the web browser, and enter the default IP address of the device to enter the acvaon
interface.
3. Create and conrm the admin password.
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Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
4. Click OK to complete acvaon.
5. Go to the network sengs interface to modify IP address of the device.
2.2 Login
You can log in to the device via web browser for further operaons such as live view and local
conguraon.
Before You Start
Connect the device to the network directly, or via a switch or a router.
Steps
1. Open the web browser, and enter the IP address of the device to enter the login interface.
2. Enter User Name and Password.
3. Click Login.
4. Download and install appropriate plug-in for your web browser. Follow the installaon prompts
to install the plug-in.
5. Reopen the web browser aer the installaon of the plug-in and repeat steps 1 to 3 to login.
6. Oponal: Click Logout on the upper right corner of the interface to log out of the device.
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Chapter 3 Capture Conguraon
3.1 Quick Conguraon
3.1.1 Set Basic Parameters
When the I/O coils have been laid and the device has been connected to trigger capture in the site,
you can set the basic parameters in quick conguraon to realize capture quickly.
Before You Start
The device posion has been adjusted.
Steps
1. Go to Quick Conguraon → Basic Conguraon .
2. If you need to modify the device IP address, enter IP Address, Subnet Mask, and Default
Gateway.
3. Select Scene Mode.
3.1.2 Adjust Image
You can adjust the posions of the lane line, lane right limit, and trigger line, and adjust the lens if
the lens is vari-focal lens.
Steps
1. Go to Quick Conguraon → Image Adjustment .
2. Adjust lens to meet the license plate with 120 to 180 pixels.
Note
●There are two ways to measure the license plate pixel. You can click Measure Plate on Real-
Time Picture interface, and draw a frame on the license plate posion to measure the pixel.
Or measure the pixel with the Windows drawing tool.
●The lens of some models are prime lens. Lens adjustment is not supported. The actual device
prevails.
●For some models, you need to adjust the focal lens and focus via the lens lever.
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Icon Funcon Icon Funcon
Hold it to realize zoom +. Hold it to realize focus -.
Hold it to realize zoom -. Click it to realize one-touch focus.
Hold it to realize focus +. Click it to inialize the lens, and all
the parameters will restore to
default.
3. Adjust lines.
1) Select the lane line, lane right limit, or trigger line.
2) Drag the endpoint to adjust the posion and length of the line, or drag the line to adjust its
posion.
3) Click Complete to save the sengs.
Figure 3-1 Adjust Lines
4. Test the capture eect. Aer the vehicle passed through the coils, click Picture and click Search
to search the captured pictures. If pictures are captured, the adjustment is successful.
Note
If other trigger types are set in the site, refer to "Detailed Conguraon" for details.
Entrance and Exit Capture Camera User Manual
6