HIK VISION AX DS-PW32-H Series User manual

AX Security Control Panel
User Manual

Regulatory Informaon
EN 50131-1:2009+A2:2017
EN 50131-3:2009
EN 50131-6:2017
EN 50131-5-3:2017
EN 50131-10: 2014
EN 50136-2: 2013
Security Grade (SG): 2
Environmental Class (EC) : II
Approved by Telecaon
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
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Legal Informaon
User Manual
©2019 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
This Manual is subject to domesc and internaonal copyright protecon.
Hangzhou Hikvision Digital Technology Co., Ltd. ("Hikvision") reserves all
rights to this manual. This manual cannot be reproduced, changed,
translated, or distributed, parally or wholly, by any means, without the
prior wrien permission of Hikvision.
Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision marks are the property of
Hikvision and are registered trademarks or the subject of applicaons for
the same by Hikvision and/or its aliates. Other trademarks menoned in
this manual are the properes of their respecve owners. No right of license
is given to use such trademarks without express permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIKVISION
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, REGARDING THIS MANUAL. HIKVISION DOES
NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR
RELIABILITY OF INFORMATION CONTAINED HEREIN. YOUR USE OF THIS
MANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE WHOLLY AT YOUR
OWN RISK AND RESPONSIBILITY.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT
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TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION
SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
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Contents
1 Installaon and Conguraon .................................................................... 1
1.1 Overview ........................................................................................................... 1
1.1.1 System Descripon ................................................................................... 1
1.1.2 Specicaon ............................................................................................. 2
1.2 System Descripon ............................................................................................ 4
1.3 Appearance ....................................................................................................... 5
1.4 Connecon ........................................................................................................ 8
1.5 Installaon ...................................................................................................... 10
1.6 Acvaon ........................................................................................................ 12
1.6.1 Acvate Device via Web Browser ........................................................... 12
1.6.2 Acvate Device via iVMS-4200 ............................................................... 13
1.6.3 Acvate via SADP .................................................................................... 14
1.7 Conguraon .................................................................................................. 15
1.7.1 Use the Client Soware .......................................................................... 16
1.7.2 Use the Web Client ................................................................................. 16
1.7.3 Conguraon via Mobile Client .............................................................. 54
2 Operaon Guide ....................................................................................... 62
2.1 Operaons ...................................................................................................... 62
2.2 Arming ............................................................................................................. 62
2.3 Use the Keyfob ................................................................................................ 63
2.4 Use the Card .................................................................................................... 65
2.5 Use Mobile Client ............................................................................................ 66
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2.5.1 Add Peripheral to the Control Panel ....................................................... 66
2.5.2 Download and Login the Mobile Client .................................................. 67
2.5.3 Add Control Panel to the Mobile Client .................................................. 67
2.5.4 Add Card ................................................................................................. 69
2.5.5 Add Keyfob ............................................................................................. 70
2.5.6 Arm/Disarm the Zone ............................................................................. 71
2.5.7 Bypass Zone ............................................................................................ 71
2.5.8 Set Zone .................................................................................................. 72
2.5.9 Set Arming/Disarming Schedule ............................................................. 73
2.5.10 Check System Status (Zone Status/Communicaon Status) ................. 73
2.5.11 Check Alarm Nocaon ...................................................................... 74
2.5.12 Add a Camera to the Zone .................................................................... 75
2.6 Use the Client Soware .................................................................................. 76
2.6.1 Accessing the Operaon Page ................................................................ 76
2.6.2 Paron Operaon ................................................................................. 77
2.6.3 Zone Operang ....................................................................................... 78
2.7 Use the Web Client ......................................................................................... 78
2.7.1 Add/Edit/Delete Card ............................................................................. 79
2.7.2 Add/Edit/Delete Keyfob .......................................................................... 80
2.7.3 Add/Edit/Delete User ............................................................................. 81
2.7.4 Check Status ........................................................................................... 83
2.8 Disarming ........................................................................................................ 83
A. Trouble Shoong ..................................................................................... 85
A.1 Communicaon Fault ...................................................................................... 85
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A.1.1 IP Conict ............................................................................................... 85
A.1.2 Web Page is Not Accessible .................................................................... 85
A.1.3 Hik-Connect is Oine ............................................................................. 85
A.1.4 Network Camera Drops o Frequently .................................................. 85
A.1.5 Failed to Add Device on APP .................................................................. 86
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............ 86
A.2 Mutual Exclusion of Funcons ........................................................................ 86
A.2.1 Unable to Enter Registraon Mode ........................................................ 86
A.2.2 Unable to Enter RF Signal Query Mode .................................................. 86
A.3 Zone Fault ....................................................................................................... 87
A.3.1 Zone is Oine ........................................................................................ 87
A.3.2 Zone Tamper-proof ................................................................................. 87
A.3.3 Zone Triggered/Fault .............................................................................. 87
A.4 Problems While Arming .................................................................................. 87
A.4.1 Failure in Arming (When the Arming Process is Not Started) ................ 87
A.5 Operaonal Failure ......................................................................................... 88
A.5.1 Failed to Enter the Test Mode ................................................................ 88
A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm
Clearing Report ................................................................................................ 88
A.6 Mail Delivery Failure ....................................................................................... 88
A.6.1 Failed to Send Test Mail ......................................................................... 88
A.6.2 Failed to Send Mail during Use ............................................................... 88
A.6.3 Failed to Send Mails to Gmail ................................................................. 89
A.6.4 Failed to Send Mails to QQ or Foxmail ................................................... 89
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A.6.5 Failed to Send Mails to Yahoo ................................................................ 89
A.6.6 Mail Conguraon ................................................................................. 90
B. Input Types .............................................................................................. 91
C. Output Types ........................................................................................... 94
D. Event Types ............................................................................................. 95
E. Access Levels ........................................................................................... 96
F. SIA and CID Code ..................................................................................... 98
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1 Installaon and Conguraon
1.1 Overview
1.1.1 System Descripon
AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi,
TCP/IP, and 3G/4G communicaon methods. It also supports ISAPI, Hik-Connect,
DC09, and NAL2300, which is applicable to the scenarios of market, store, house,
factory, warehouse, oce, etc.
•TCP/IP, Wi-Fi, and 3G/4G network
•Connects up to 32 wireless zones, 32 wireless outputs, 8 wireless keyfobs, 4
relays, 2 repeaters, and 2 sirens
•Supports up to 13 network users, including 1 installer, 1 administrator, 1
manufacturer, and 10 normal users
•Supports doorbell funcon: The detector rings like a doorbell when it is triggered
in disarming status
•Voice prompt
•Wi-Fi sengs in AP mode
•Conguraon via Web client or mobile client
•Pushes alarm nocaon via messages or phone calls
Note
Only device containing 3G/4G communicaon method supports this funcon
•Views live videos and sends emails of alarm linked videos via mobile client
•Uploads reports to alarm center
•Long distance two-way communicaon with AES-128 encrypon
•Supports LED indicator to indicates system status
•4520 mAh lithium backup baery, supports up to 12 h power supply
•SIA-Contact ID protocol compable
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