HIK VISION AX DS-PW32-H Series User manual

AX Security Control Panel
User Manual

Regulatory Informaon
EN 50131-1:2009+A2:2017
EN 50131-3:2009
EN 50131-6:2017
EN 50131-5-3:2017
EN 50131-10: 2014
EN 50136-2: 2013
Security Grade (SG): 2
Environmental Class (EC) : II
Approved by Telecaon
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
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Legal Informaon
User Manual
©2019 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
This Manual is subject to domesc and internaonal copyright protecon.
Hangzhou Hikvision Digital Technology Co., Ltd. ("Hikvision") reserves all
rights to this manual. This manual cannot be reproduced, changed,
translated, or distributed, parally or wholly, by any means, without the
prior wrien permission of Hikvision.
Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision marks are the property of
Hikvision and are registered trademarks or the subject of applicaons for
the same by Hikvision and/or its aliates. Other trademarks menoned in
this manual are the properes of their respecve owners. No right of license
is given to use such trademarks without express permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIKVISION
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, REGARDING THIS MANUAL. HIKVISION DOES
NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING
THE USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR
RELIABILITY OF INFORMATION CONTAINED HEREIN. YOUR USE OF THIS
MANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE WHOLLY AT YOUR
OWN RISK AND RESPONSIBILITY.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT
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TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT
LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO
ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION
SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
AX Security Control Panel User Manual
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Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note Provides addional informaon to emphasize or
supplement important points of the main text.
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Contents
1 Installaon and Conguraon .................................................................... 1
1.1 Overview ........................................................................................................... 1
1.1.1 System Descripon ................................................................................... 1
1.1.2 Specicaon ............................................................................................. 2
1.2 System Descripon ............................................................................................ 4
1.3 Appearance ....................................................................................................... 5
1.4 Connecon ........................................................................................................ 8
1.5 Installaon ...................................................................................................... 10
1.6 Acvaon ........................................................................................................ 12
1.6.1 Acvate Device via Web Browser ........................................................... 12
1.6.2 Acvate Device via iVMS-4200 ............................................................... 13
1.6.3 Acvate via SADP .................................................................................... 14
1.7 Conguraon .................................................................................................. 15
1.7.1 Use the Client Soware .......................................................................... 16
1.7.2 Use the Web Client ................................................................................. 16
1.7.3 Conguraon via Mobile Client .............................................................. 54
2 Operaon Guide ....................................................................................... 62
2.1 Operaons ...................................................................................................... 62
2.2 Arming ............................................................................................................. 62
2.3 Use the Keyfob ................................................................................................ 63
2.4 Use the Card .................................................................................................... 65
2.5 Use Mobile Client ............................................................................................ 66
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2.5.1 Add Peripheral to the Control Panel ....................................................... 66
2.5.2 Download and Login the Mobile Client .................................................. 67
2.5.3 Add Control Panel to the Mobile Client .................................................. 67
2.5.4 Add Card ................................................................................................. 69
2.5.5 Add Keyfob ............................................................................................. 70
2.5.6 Arm/Disarm the Zone ............................................................................. 71
2.5.7 Bypass Zone ............................................................................................ 71
2.5.8 Set Zone .................................................................................................. 72
2.5.9 Set Arming/Disarming Schedule ............................................................. 73
2.5.10 Check System Status (Zone Status/Communicaon Status) ................. 73
2.5.11 Check Alarm Nocaon ...................................................................... 74
2.5.12 Add a Camera to the Zone .................................................................... 75
2.6 Use the Client Soware .................................................................................. 76
2.6.1 Accessing the Operaon Page ................................................................ 76
2.6.2 Paron Operaon ................................................................................. 77
2.6.3 Zone Operang ....................................................................................... 78
2.7 Use the Web Client ......................................................................................... 78
2.7.1 Add/Edit/Delete Card ............................................................................. 79
2.7.2 Add/Edit/Delete Keyfob .......................................................................... 80
2.7.3 Add/Edit/Delete User ............................................................................. 81
2.7.4 Check Status ........................................................................................... 83
2.8 Disarming ........................................................................................................ 83
A. Trouble Shoong ..................................................................................... 85
A.1 Communicaon Fault ...................................................................................... 85
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A.1.1 IP Conict ............................................................................................... 85
A.1.2 Web Page is Not Accessible .................................................................... 85
A.1.3 Hik-Connect is Oine ............................................................................. 85
A.1.4 Network Camera Drops o Frequently .................................................. 85
A.1.5 Failed to Add Device on APP .................................................................. 86
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............ 86
A.2 Mutual Exclusion of Funcons ........................................................................ 86
A.2.1 Unable to Enter Registraon Mode ........................................................ 86
A.2.2 Unable to Enter RF Signal Query Mode .................................................. 86
A.3 Zone Fault ....................................................................................................... 87
A.3.1 Zone is Oine ........................................................................................ 87
A.3.2 Zone Tamper-proof ................................................................................. 87
A.3.3 Zone Triggered/Fault .............................................................................. 87
A.4 Problems While Arming .................................................................................. 87
A.4.1 Failure in Arming (When the Arming Process is Not Started) ................ 87
A.5 Operaonal Failure ......................................................................................... 88
A.5.1 Failed to Enter the Test Mode ................................................................ 88
A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm
Clearing Report ................................................................................................ 88
A.6 Mail Delivery Failure ....................................................................................... 88
A.6.1 Failed to Send Test Mail ......................................................................... 88
A.6.2 Failed to Send Mail during Use ............................................................... 88
A.6.3 Failed to Send Mails to Gmail ................................................................. 89
A.6.4 Failed to Send Mails to QQ or Foxmail ................................................... 89
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A.6.5 Failed to Send Mails to Yahoo ................................................................ 89
A.6.6 Mail Conguraon ................................................................................. 90
B. Input Types .............................................................................................. 91
C. Output Types ........................................................................................... 94
D. Event Types ............................................................................................. 95
E. Access Levels ........................................................................................... 96
F. SIA and CID Code ..................................................................................... 98
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1 Installaon and Conguraon
1.1 Overview
1.1.1 System Descripon
AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi,
TCP/IP, and 3G/4G communicaon methods. It also supports ISAPI, Hik-Connect,
DC09, and NAL2300, which is applicable to the scenarios of market, store, house,
factory, warehouse, oce, etc.
•TCP/IP, Wi-Fi, and 3G/4G network
•Connects up to 32 wireless zones, 32 wireless outputs, 8 wireless keyfobs, 4
relays, 2 repeaters, and 2 sirens
•Supports up to 13 network users, including 1 installer, 1 administrator, 1
manufacturer, and 10 normal users
•Supports doorbell funcon: The detector rings like a doorbell when it is triggered
in disarming status
•Voice prompt
•Wi-Fi sengs in AP mode
•Conguraon via Web client or mobile client
•Pushes alarm nocaon via messages or phone calls
Note
Only device containing 3G/4G communicaon method supports this funcon
•Views live videos and sends emails of alarm linked videos via mobile client
•Uploads reports to alarm center
•Long distance two-way communicaon with AES-128 encrypon
•Supports LED indicator to indicates system status
•4520 mAh lithium backup baery, supports up to 12 h power supply
•SIA-Contact ID protocol compable
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Note
To compliant the EN requirement, the system will only record the same log and
CID report 3 mes connuously.
1.1.2 Specicaon
DS-PW32-H(R)(S)(G)
Wireless Device
Connecon
Alarm Input 32
Alarm Output 32
Siren 2
Keyfob 8
Paron 1
Interacon Audio Output 1, 1.5W
RF RF Frequency 433/868MHz (depends on
the model)
RF Modulaon 2GFSK
RF Distance 800m (Open Area)
Wired Network Ethernet 10M/100M Self-adapve
Cellular Network GPRS, 3/4G Supports reporng push-
nocaon to ARC &
Cloud, text nocaon via
SMS, and audio
nocaon via phone call
Wi-Fi Standard 802.11b/g/n
Encrypon Supported
Channel 2.4 G
Applicaon & Protocol Applicaon iVMS-4200, and mobile
APP
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DS-PW32-H(R)(S)(G)
Protocol SIA - Contact ID
User IC Card 12
User 13 (1 installer, 1
administrator, 1
manufacturer, and 10
general users)
Power Supply Type A
Model Mains powered AC/DC
adaptor Shenzhen Honor
Electronic Co Ltd
ADS-12B-06 05010E Input
100-240V 50/60Hz Max
0.3A Output 5V DC 2.0A
Centre posive
Low voltage message 3.55V
Output No outputs
Current when on baery 300mA
Baery Type Rechargeable Lithium-ion
polymer baery Model:
765965 Nominal Voltage:
3.8V Capacity: 4520mAh
17.176Wh 24 hours to
recharge to 80%
Service No user serviceable parts inside
Others Power 5 VDC，10 W
Consumpon (without
HDD)
< 5.6 W
Operaon Temperature –10 °C to 55 °C
Operaon Humidity 10% to 90%
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DS-PW32-H(R)(S)(G)
Shell Material PC+ABS
Dimension(WxHxD) 155 × 155 × 35mm
Weight 420 grams including
baery
Baery Power Supply 12 H
Note
Privacy Protocol
Ehome5.0: a privacy internet protocol that is used for accessing the third-party
plaorm, which supports alarm report uploading, security control panel
management, and short video uploading.
Note
Standard DC09 Protocol
•ADM-CID: The data presenng method of DC09 is CID, which is not encrypted
and only for uploading alarm report.
•*ADC-CID: The data presenng method of DC09 is CID, which is encrypted and
only for uploading alarm report.
•SIA-DCS: The data presenng method of DC09 is DCS (also called SIA protocol),
which is not encrypted and only for uploading alarm report.
•*SIA-DCS: The data presenng method of DC09 is DCS (also called SIA protocol),
which is encrypted and only for uploading alarm report.
1.2 System Descripon
AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi,
TCP/IP, and 3G/4G communicaon methods. It also supports ISAPI, Hik-Connect,
DC09, and NAL2300, which is applicable to the scenarios of market, store, house,
factory, warehouse, oce, etc.
•TCP/IP, Wi-Fi, and 3G/4G network
•Connects up to 32 wireless zones, 32 wireless outputs, 8 wireless keyfobs, 4
relays, 2 repeaters, and 2 sirens
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•Supports up to 13 network users, including 1 installer, 1 administrator, 1
manufacturer, and 10 normal users
•Supports doorbell funcon: The detector rings like a doorbell when it is triggered
in disarming status
•Voice prompt
•Wi-Fi sengs in AP mode
•Conguraon via Web client or mobile client
•Pushes alarm nocaon via messages or phone calls
Note
Only device containing 3G/4G communicaon method supports this funcon
•Views live videos and sends emails of alarm linked videos via mobile client
•Uploads reports to alarm center
•Long distance two-way communicaon with AES-128 encrypon
•Supports LED indicator to indicates system status
•4520 mAh lithium backup baery, supports up to 12 h power supply
•SIA-Contact ID protocol compable
Note
To compliant the EN requirement, the system will only record the same log and
CID report 3 mes connuously.
1.3 Appearance
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Front Panel
Figure 1-1 Front Panel
Table 1-1 Front Panel Descripon
No. Indicator Name Descripon
1 AC Power Solid Green: Power on
O: Power o
2 Fault Solid Orange: System disarmed
O: System armed
Note
You can set to indicate fault when arming * in the
web client.
*Not compliant the EN requirement.
3 Link Solid Green: The panel is bound to Hik-connect
account
O: The panel is not bound to Hik-connect account
4 Arm/Disarm Solid Blue for 5 s: Armed
Note
You can set the arming indicator connuously on*
when armed in the web client.
*Not compliant the EN requirement.
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No. Indicator Name Descripon
O: Disarmed
5 Alarm Flashing Red: Alarm Occurred
Solid Red: Device Tampered
O: No Alarm
Component and Interface
Remove the rear cover, and some of the components and interfaces are on
the rear panel.
Figure 1-2 Component and Interface
Table 1-2 Rear Panel Descripon
Number Descripon
6 SIM Card Slot
Note
The funcon of GPRS or 3G/4G (implemented with built-in SIM card
slot) varies depends on the model of the device.
7 TAMPER
8 Reset Buon
9 AP&STA Switch
10 Baery Connector
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Number Descripon
11 Network Interface
12 Power Interface
Funcon Buon
The funcon buon is on the side of the control panel.
Figure 1-3 Funcon Buon
Use the funcon buon to add wireless devices and check the RF signal.
1.4 Connecon
You can connect peripheral device to the control panel loccally, via client soware,
web client, or mobile clien.
Note
Check the RF signal strentch before connecon and peripheral device
installaon.While the control panel is not in the conguraon mode, double press
the funcon buon, and trigger the wireless device (event alarm or tampering
alarm). you can view the RF signal strength indicaon on the peripheral device.
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Connect Locally
Note
Add card or keyfob via the web client before adding peripheral device for
clearing tampering alarm.
The distance between the control panel and wireless device should be less
than 50 cm.
While the control panel is not in the conguraon mode, press the funcon
buon on the side of the control panel once and trigger a peripheral device.
Connect via Client Soware
Add a control panel to the client soware.
In the client soware, click Device Management → Remote Conguraon
→ Wireless Device . Select a zone/relay/siren and enter the Sengs page.
Input the device serial No. for connecon.
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Note
for details, refer to the chapter of Conguraon-Congure via Web Client-
Alarm Sengs.
Connect via Web Client
In the web client, click Wireless Device . Select a zone/relay/siren and enter
the Sengs page. Input the device serial No. for connecon.
Note
for details, refer to the chapter of Conguraon-Congure via Web Client-
Alarm Sengs.
Connect via Mobile Client
Add a control panel to the mobile client.
On the control panel sengs page, Click +, scan the QR code on the wireless
device or enter the serial No. of the device.
Note
for details, refer to the chapter ofConguraon-Conguraon via Mobile
Client-Add Peripheral to the Control Panel.
1.5 Installaon
Steps
1. Loosen the screw on the rear cover. Slide down the rear cover and remove it
from the control panel.
Figure 1-4 Remove the Rear Cover
2. Insert a SIM card into the SIM card slot.
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Figure 1-5 Insert SIM Card
3. Connect the baery to the control panel.
Figure 1-6 Connect the Baery
4. Connect the power adapter to the control panel and a power outlet. The power
indicator turns green aer about 30 s, which means that the device is powered
on.
Note
The condion of no SIM card, no baery, AC power o, or network disconnected,
will cause Control Panel Fault.
Figure 1-7 Power On
5. Connect the Ethernet cable to an internet outlet. While the device is added to a
Hik-Connect account, the Link indicator turns green.
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