Hitron Cgnv User manual

CGNV Residential Cable Modem

User’s Guide

Version 4.2.7.2 - 05/2014

ABOUT THIS USER’S GUIDE

Hitron CGNV User’s Guide

About This User’s Guide

Intended Audience

This manual is intended for people who want to configure the CGNV’s features via its

Graphical User Interface (GUI).

How to Use this User’s Guide

This manual contains information on each the CGNV’s GUI screens, and describes

how to use its various features.

Use the CGNV Overview on page 14 to see an overview of the topics covered in

this manual.

Use the Table of Contents (page 6), List of Figures (page 10) and List of Tables

(page 12) to quickly find information about a particular GUI screen or topic.

Use the Index (page 115) to find information on a specific keyword.

Use the rest of this User’s Guide to see in-depth descriptions of the CGNV’s

features.

Related Documentation

Quick Installation Guide: see this for information on getting your CGNV up and

running right away. It includes information on system requirements, package

contents, the installation procedure, and basic troubleshooting tips.

Online Help: each screen in the CGNV’s Graphical User Interface (GUI)

contains a Help button. Click this button to see additional information about

configuring the screen.

ABOUT THIS USER’S GUIDE

Hitron CGNV User’s Guide

Document Conventions

This User’s Guide uses various typographic conventions and styles to indicate

content type:

Bulleted paragraphs are used to list items, and to indicate options.

1 Numbered paragraphs indicate procedural steps.

NOTE: Notes provide additional information on a subject.

Warnings provide information about actions that could harm you or your

device.

Product labels, field labels, field choices, etc. are in bold type. For example:

A mouse click in the Graphical User Interface (GUI) is denoted by a right angle

bracket ( > ). For example:

means that you should click Settings in the GUI, then Advanced settings.

A key stroke is denoted by square brackets and uppercase text. For example:

Customer Support

For technical assistance or other customer support issues, please consult your Hitron

representative.

Select UDP to use the User Datagram Protocol.

Click Settings > Advanced Settings.

Press [ENTER] to continue.

ABOUT THIS USER’S GUIDE

Hitron CGNV User’s Guide

Default Login Details

The CGNV’s default IP address and login credentials are as follows. For more

information, see Login to the CGNV on page 24.

registered trademarks used are the properties of their respective owners.

Table 1: Default Credentials

IP Address 192.168.0.1

Username cusadmin

Password password

ABOUT THIS USER’S GUIDE

Hitron CGNV User’s Guide

DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.

This User’s Guide is provided “as is” without express or implied warranty of any kind.

Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this

User’s Guide, or losses incurred by use or misuse of the information in this User’s

Guide.

TABLE OF CONTENTS

Hitron CGNV User’s Guide

Table of Contents

About This User’s Guide ............................................................................... 2

Table of Contents .......................................................................................... 6

List of Figures ............................................................................................. 10

List of Tables ............................................................................................... 12

Introduction ................................................................................................. 14

1.1 CGNV Overview ................................................................................ 14

1.1.1 Key Features ............................................................................ 15

1.2 Hardware Connections ...................................................................... 16

1.3 LEDs ................................................................................................. 19

1.4 IP Address Setup .............................................................................. 22

1.4.1 Manual IP Address Setup ......................................................... 23

1.5 Login to the CGNV ............................................................................ 24

1.6 GUI Overview .................................................................................... 25

1.7 Resetting the CGNV .......................................................................... 26

Setup Wizard ............................................................................................... 27

2.1 Setup Wizard Overview ..................................................................... 27

2.2 Setting Password .............................................................................. 27

2.3 LAN Settings ..................................................................................... 28

2.4 Wireless Settings .............................................................................. 30

2.5 Summary ........................................................................................... 31

Status ........................................................................................................... 33

3.1 Status Overview ................................................................................ 33

3.1.1 DOCSIS .................................................................................... 33

3.1.2 IP Addresses and Subnets ....................................................... 34

TABLE OF CONTENTS

Hitron CGNV User’s Guide

3.1.2.1 IP Address Format ........................................................... 34

3.1.2.2 IP Address Assignment .................................................... 34

3.1.2.3 Subnets ............................................................................ 35

3.1.3 DHCP ........................................................................................ 36

3.1.4 DHCP Lease ............................................................................. 37

3.1.5 MAC Addresses ........................................................................ 37

3.1.6 Routing Mode ........................................................................... 38

3.1.7 Configuration Files .................................................................... 38

3.1.8 Downstream and Upstream Transmissions .............................. 38

3.1.9 Cable Frequencies .................................................................... 38

3.1.10 Modulation .............................................................................. 39

3.1.11 TDMA, FDMA and SCDMA .................................................... 39

3.2 The System Information Screen ........................................................ 40

3.3 The DOCSIS Provisioning Screen .................................................... 41

3.4 The DOCSIS WAN Screen ............................................................... 42

3.5 The DOCSIS Event Screen ............................................................... 45

3.6 The Wireless Status Screen .............................................................. 47

Basic ............................................................................................................ 49

4.1 Basic Overview ................................................................................. 49

4.1.1 WAN and LAN .......................................................................... 49

4.1.2 LAN IP Addresses and Subnets ............................................... 50

4.1.3 DNS and Domain Suffix ............................................................ 50

4.1.4 Debugging (Ping and Traceroute) ............................................ 50

4.1.5 Port Forwarding ........................................................................ 51

4.1.6 Port Triggering .......................................................................... 51

4.1.7 DMZ .......................................................................................... 51

4.1.8 DNS ......................................................................................... 52

4.2 The LAN Setup Screen ..................................................................... 52

4.3 The WAN Setup Screen .................................................................... 55

4.4 The Gateway Function Screen .......................................................... 56

4.5 The Port Forwarding Screen ............................................................. 57

4.5.1 Adding or Editing a Port Forwarding Rule ................................ 59

4.6 The Port Triggering Screen ............................................................... 61

4.6.1 Adding or Editing a Port Triggering Rule .................................. 63

4.7 The DMZ Screen ............................................................................... 65

TABLE OF CONTENTS

Hitron CGNV User’s Guide

4.8 The DNS Screen ............................................................................... 66

Wireless ....................................................................................................... 68

5.1 Wireless Overview ............................................................................ 68

5.1.1 Wireless Networking Basics ..................................................... 68

5.1.2 Architecture ............................................................................... 68

5.1.3 Wireless Standards ................................................................... 69

5.1.4 Service Sets and SSIDs ........................................................... 69

5.1.5 Wireless Security ...................................................................... 70

5.1.5.1 WPS ................................................................................. 70

5.1.6 WMM ........................................................................................ 71

5.1.7 Guest Networks ........................................................................ 71

5.2 The Wireless Basic Settings Screen ................................................. 72

5.2.1 Basic Settings ........................................................................... 72

5.3 The WPS & Security Screen ............................................................. 74

5.4 The Access Control Screen .............................................................. 77

5.4.1 Adding or Editing a Managed Device ....................................... 79

Admin .......................................................................................................... 81

6.1 Admin Overview ................................................................................ 81

6.1.1 Debugging (Ping and Traceroute) ............................................ 81

6.2 The Management Screen .................................................................. 82

6.3 The Remote Management Screen .................................................... 83

6.4 The Diagnostics Screen .................................................................... 85

6.5 The Backup Screen ........................................................................... 87

6.6 The Time Setting Screen .................................................................. 87

6.7 The Device Reset Screen ................................................................. 89

Security ........................................................................................................ 91

7.1 Security Overview ............................................................................. 91

7.1.1 Firewall ..................................................................................... 91

7.1.2 Intrusion detection system ........................................................ 92

7.1.3 Device Filtering ......................................................................... 92

7.1.4 Service Filtering ........................................................................ 92

TABLE OF CONTENTS

Hitron CGNV User’s Guide

7.2 The Firewall Screen .......................................................................... 92

7.3 The Service Filter Screen .................................................................. 95

7.3.1 Adding or Editing a Service Filter Rule ..................................... 97

7.3.2 Adding or Editing a Trust PC List .............................................. 99

7.4 The Device Filter Screen ................................................................. 100

7.4.1 Adding or Editing a Managed Device ..................................... 103

7.5 The Keyword Filter Screen .............................................................. 105

7.5.1 Adding or Editing a Trust PC List ............................................ 106

7.6 The Logs Screen ............................................................................. 107

MTA .......................................................................................................... 109

8.1 The Status Screen .......................................................................... 109

Troubleshooting ........................................................................................ 111

Index .......................................................................................................... 115

LIST OF FIGURES

Hitron CGNV User’s Guide

List of Figures

Figure 1: Application Overview ...........................................................................15

Figure 2: Hardware Connections ........................................................................17

Figure 3: Power Cord ..........................................................................................19

Figure 4: LEDs ....................................................................................................20

Figure 5: Login ....................................................................................................24

Figure 6: GUI Overview ......................................................................................25

Figure 7: Setting Password Screen ....................................................................28

Figure 8: LAN Settings Screen ...........................................................................29

Figure 9: Wireless Settings Screen .....................................................................30

Figure 10: Summary Screen ...............................................................................32

Figure 11: Summary Screen ...............................................................................32

Figure 12: The Status: System Information Screen ............................................40

Figure 13: The Status: DOCSIS Provisioning Screen .........................................42

Figure 14: The Status: DOCSIS WAN Screen ....................................................43

Figure 15: The Status: DOCSIS Event Screen ...................................................46

Figure 16: The Status: Wireless Status Screen ..................................................47

Figure 17: The Basic: LAN Setup Screen ...........................................................53

Figure 18: The Basic: WAN Setup Screen ..........................................................55

Figure 19: The Basic: Gateway Function Screen ...............................................57

Figure 20: The Basic: Port Forwarding Screen ...................................................58

Figure 21: The Basic: Port Forwarding Add/Edit Screen ....................................60

Figure 22: The Basic: Port Triggering Screen .....................................................62

Figure 23: The Basic: Port Triggering Add/Edit Screen ......................................64

Figure 24: The Basic: DMZ Screen .....................................................................65

Figure 25: The Basic: DNS Screen .....................................................................67

Figure 26: The Wireless: Basic Settings Screen .................................................72

Figure 27: The Wireless: Security Settings Screen ............................................75

Figure 28: The Wireless: Access Control Screen ...............................................78

Figure 29: The Wireless: Access Control Add/Edit Screen .................................80

Figure 30: The Admin: Management Screen ......................................................82

Figure 31: The Admin: Remote Management Screen ........................................84

Figure 32: The Admin: Diagnostics Screen ........................................................86

LIST OF FIGURES

Hitron CGNV User’s Guide

Figure 33: The Admin: Backup Screen ...............................................................87

Figure 34: The Admin: Time Setting Screen .......................................................88

Figure 35: The Admin: Device Reset Screen ......................................................90

Figure 36: The Security: Firewall Screen ............................................................93

Figure 37: The Security: Service Filter Screen ...................................................95

Figure 38: The Security: Service Filter Add/Edit Screen .....................................97

Figure 39: Additional Service Filtering Options ...................................................99

Figure 40: The Security: Service Filter > Trust PC List Add/Edit Screen ..........100

Figure 41: The Security: Device Filter Screen ..................................................101

Figure 42: The Security: Device Filter Add/Edit Screen ....................................103

Figure 43: Additional Device Filtering Options ..................................................104

Figure 44: The Security: Keyword Filter Screen ...............................................105

Figure 45: Keyword Filter > Trust PC List Add/Edit Screen ..............................107

Figure 46: The Security: Logs Screen ..............................................................108

Figure 47: The MTA: The Status Screen ..........................................................109

LIST OF TABLES

Hitron CGNV User’s Guide

List of Tables

Table 1: Default Credentials ................................................................................4

Table 2: Hardware Connections ........................................................................18

Table 3: LEDs ....................................................................................................20

Table 4: GUI Overview .......................................................................................25

Table 5: Setting Password Screen .....................................................................28

Table 6: LAN Settings Screen ............................................................................29

Table 7: Wireless Settings Screen .....................................................................31

Table 8: Private IP Address Ranges ..................................................................35

Table 9: IP Address: Decimal and Binary ..........................................................35

Table 10: Subnet Mask: Decimal and Binary .....................................................36

Table 11: The Status: System Information Screen ............................................40

Table 12: The Status: DOCSIS WAN Screen ....................................................44

Table 13: The Status: DOCSIS Event Screen ...................................................46

Table 14: The Status: Wireless Status Screen ..................................................47

Table 15: The Basic: LAN Setup Screen ...........................................................53

Table 16: The Basic: WAN Setup Screen ..........................................................56

Table 17: The Basic: Gateway Function Screen ................................................57

Table 18: The Basic: Port Forwarding Screen ...................................................58

Table 19: The Basic: Port Forwarding Add/Edit Screen ....................................60

Table 20: The Basic: Port Triggering Screen .....................................................62

Table 21: The Basic: Port Triggering Add/Edit Screen ......................................64

Table 22: The Basic: DMZ Screen .....................................................................66

Table 23: The Basic: DNS Screen .....................................................................67

Table 24: The Wireless: Basic Settings Screen .................................................73

Table 25: The Wireless: Security Settings Screen .............................................75

Table 26: The Wireless: Access Control Screen ...............................................78

Table 27: The Wireless: Access Control Add/Edit Screen .................................80

Table 28: The Admin: Management Screen ......................................................83

Table 29: The Admin: Remote Management Screen .........................................84

Table 30: The Admin: Diagnostics Screen .........................................................86

Table 31: The Admin: Backup Screen ...............................................................87

Table 32: The Admin: Time Setting Screen .......................................................88

LIST OF TABLES

Hitron CGNV User’s Guide

Table 33: The Admin: Device Restting Screen ..................................................90

Table 34: The Security: Firewall Screen ............................................................94

Table 35: The Security: Service Filter Screen ...................................................95

Table 36: The Security: Service Filter Add/Edit Screen .....................................98

Table 37: The Security: Service Filter Add/Edit Trust Manage Device Screen 100

Table 38: The Security: Device Filter Screen ..................................................101

Table 39: The Security: Device Filter Add/Edit Screen ....................................103

Table 40: The Security: Keyword Filter Screen ...............................................105

Table 41: The Security: Keyword Filter Add/Edit Trust Manage Device Screen 107

Table 42: The Security: Logs Screen ...............................................................108

Table 43: The MTA: The Status Screen ..........................................................110

INTRODUCTION

Hitron CGNV User’s Guide

Introduction

This chapter introduces the CGNV and its GUI (Graphical User Interface).

1.1 CGNV Overview

Your CGNV is a voice-enabled cable modem and wireless access point that allows you

to connect your computers, analog telephones, wireless devices, and other network

devices to one another, and to the Internet via the cable connection.

Computers with a wired connection to the CGNV are on the Local Area Network (LAN),

computers with a wireless connection to the CGNV are on the Wireless Local Area

Network (WLAN) and the CGNV connects to the service provider over the Wide Area

Network (WAN).

INTRODUCTION

Hitron CGNV User’s Guide

Figure 1: Application Overview

1.1.1 Key Features

The CGNV provides:

Internet connection to cable modem service via CATV port (F-type RF connector)

Voice over IP (VoIP) connection to your voice service provider

Full dual-stack IPv4/IPv6 support for routing and firewall (DSLite and 6RD)

Local Area Network connection via four 10/100/1000 Mbps Ethernet ports

Dynamic Host Configuration Protocol (DHCP) for devices on the LAN

LAN troubleshooting tools (Ping and Traceroute)

IEEE 802.11b/g/n wireless MIMO (Multiple-In, Multiple-Out) networking, allowing

speeds of up to 300Mbps

Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, Wifi Protected

Setup (WPS) push-button and PIN configuration, MAC filtering,

Wired security: stateful inspection firewall with intrusion detection system, IP and

MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ)

and event logging

INTRODUCTION

Hitron CGNV User’s Guide

Parental control: scheduled website blocking and access logs

Settings backup and restore

Secure configuration interface, accessible by Web browser

1.2 Hardware Connections

This section describes the CGNV’s physical ports and buttons.

INTRODUCTION

Hitron CGNV User’s Guide

Figure 2: Hardware Connections

INTRODUCTION

Hitron CGNV User’s Guide

Table 2: Hardware Connections

WPS Press this button to begin the WiFi Protected Setup

(WPS) Push-Button Configuration (PBC) procedure.

Press the PBC button on your wireless clients in the

coverage area within two minutes to enable them to join

the wireless network.

See WPS on page 70 for more information.

USB The CGNV provides two USB 2.0 host ports, one on the

front of the device and one on the rear, allowing you to

plug in USB flash disks for mounting and sharing

through the LAN interfaces via the Samba protocol

(network neighborhood).

The CGNV supports the following Windows file systems:

FAT16

FAT32

NTFS

USB devices must not drain more than 500mA

from the USB port. USB devices requiring

more than 500mA should be provided with

their own power source(s).

Reset Use this button to reboot or reset your CGNV.

Press the button and hold it for less than five seconds

to reboot the CGNV. The CGNV restarts, using your

existing settings.

Press the button and hold it for more than five

seconds to delete all user-configured settings and

restart the CGNV using its factory default settings.

See Resetting the CGNV on page 26 for more

information on resetting the CGNV.

NOTE: Unless you previously backed-up the CGNV’s

configuration settings prior to resetting the

CGNV, the settings cannot be recovered.

INTRODUCTION

Hitron CGNV User’s Guide

1.3 LEDs

This section describes the CGNV’s LEDs (lights).

LAN1 Use these ports to connect your computers and other

network devices, using Category 5 or 6 Ethernet cables

with RJ45 connectors.

LAN2

LAN3

LAN4

LINE 1 Use these ports to connect your analog phones for VoIP

services, using cables with RJ11 connectors.

LINE 2

CABLE Use this to connect to the Internet via an F-type RF

cable.

POWER Use this to connect AC 110V power with your CGNV.

Figure 3: Power Cord

Table 2: Hardware Connections

INTRODUCTION

Hitron CGNV User’s Guide

Figure 4: LEDs

Table 3: LEDs

LED STATUS DESCRIPTION

POWER Off The CGNV is not receiving power.

On The CGNV is receiving power.

Blinking Power failure and during battery backup

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