Honeywell ADEMCO 6271V User manual

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User Guide
K10498 8/05 Rev. A

Table of Contents
2
ABOUT THE TOUCHCENTER ............................................................................ 4
Introduction.................................................................................................... 4
The TouchCenter Interface............................................................................ 4
Navigating through the TouchCenter............................................................. 5
About Your Home Screen.............................................................................. 5
TouchCenter "Arming" Screen....................................................................... 7
SYSTEM OVERVIEW........................................................................................... 9
Introduction to Your System .......................................................................... 9
Burglary Protection ........................................................................................ 9
Partitions ................................................................................................ 9
Zones ..................................................................................................... 9
Entry/Exit Delays .................................................................................. 10
Alarms .................................................................................................. 10
Memory of Alarm .................................................................................. 10
Fire Protection ............................................................................................. 10
User Codes.................................................................................................. 11
Extended Functionality ................................................................................ 11
Safe Mode ................................................................................................... 11
SECURITY SYSTEM OPERATION.................................................................... 13
Introduction to Security System Operation .................................................. 13
How to Arm the System............................................................................... 13
How to Arm Multiple Partitions..................................................................... 15
How to Display Faults.................................................................................. 16
How to Bypass Zones.................................................................................. 18
How to Remove Bypassed Zones ............................................................... 21
How to Disarm the System .......................................................................... 23
How to Check the Status of Other Partitions ............................................... 26
How to Send Emergency Messages............................................................ 28
How to View the Event Log ......................................................................... 29
FIRE ALARM SYSTEM OPERATION................................................................ 31
Introduction to Fire Alarm System Operation............................................... 31
In Case of Fire Alarm................................................................................... 31
Silencing and Clearing a Fire Alarm ............................................................ 31
USER CODE SETUP ......................................................................................... 33

Table of Contents (Cont'd)
3
Introduction to User Code Setup ................................................................. 33
Authority Levels........................................................................................... 33
How to Access User Setup.......................................................................... 34
How to Add a User ...................................................................................... 35
How to Delete a User .................................................................................. 39
How to Edit a User....................................................................................... 40
ADVANCED SYSTEM FEATURES ................................................................... 42
Introduction to Advanced System Features................................................. 42
Console Emulation Mode ............................................................................ 42
How to Enter Console Emulation Mode....................................................... 42
VOICE MESSAGES ........................................................................................... 44
Introduction to Recording and Retrieving Messages ................................... 44
Recording a Voice Message........................................................................ 45
Retrieving and Deleting a Voice Message................................................... 46
SUMMARY OF TOUCHCENTER LED OPERATION ........................................ 47
TouchCenter LED Operation ....................................................................... 47
TOUCHCENTER SETUP ................................................................................... 48
How to Access TouchCenter Setup Options................................................ 48
How to Access Setup .................................................................................. 48
How to Adjust the Touch Screen Contrast................................................... 50
How to Adjust the Volume ........................................................................... 51
How to Select Screen Backlight Off Activation Time ................................... 52
How to Select Homepage After Time .......................................................... 54
How to Set the Time and Date..................................................................... 56
TOUCHCENTER OPERATING MODES............................................................ 60
Operating Modes (Chime, Voice, and Voice Chime) ................................... 60
How to Access Operating Modes ................................................................ 60
MAINTAINING YOUR SYSTEM......................................................................... 62
How to Clean your TouchCenter ................................................................. 62
Routine Care ............................................................................................... 63
GLOSSARY ....................................................................................................... 64

4
About the TouchCenter
Introduction
Congratulations on your ownership of an Honeywell Security System.
You've made a wise decision in choosing it, for it represents the latest
in security protection technology today.
This security system offers you burglary protection and may provide
fire and emergency protection. To realize the full potential of the
system, it is important that you feel comfortable operating it. Your
system may consist of:
•One or more TouchCenter Keypads
•One or more other keypads for system control
•Various sensors for perimeter and interior burglary protection,
plus a selected number of strategically placed smoke or
combustion detectors
•Lighting/switching devices.
UL
The home lighting feature has not been evaluated by UL.
The system uses microcomputer technology to monitor all zones, and
provides appropriate information for display on the TouchCenter
and/or other keypads used with the system. Your system may also
have been programmed to automatically transmit alarm or status
messages over the phone lines to a central alarm monitoring station.
The TouchCenter Interface
The TouchCenter is an intuitive, graphical interface that combines
security and optionally, home lighting control. With clear, simple
controls on a touch-screen interface, the entire family will find the
TouchCenter both easy to learn and easy to use.
As a security and home-automation interface, the TouchCenter may
be used for:
•Quick and easy security system operation
•Message storage and retrieval
•Home lighting control

About the TouchCenter (Cont'd)
5
Navigating through the TouchCenter
Navigation through the TouchCenter typically begins from the
"Home" screen. This is the TouchCenter’s main default screen
(starting screen) and is the first screen you will see when the
TouchCenter is powered up and initialized. It is from this screen that
you will select from the main menu. Once you have made your
selection, you will navigate through various sub-menus by touching
buttons or icons to perform the function you desire.
About Your Home Screen
Your "Home" screen is the gateway to your TouchCenter Keypad.
From this screen you can:
•control your security system, and optionally,
•control your message center, and
•control the premises lighting.
UL
The home lighting feature has not been evaluated by UL.
Your "Home" screen is displayed most of the time, except when you
select another screen option.
The background and buttons shown on the “Home” screen in this
manual are for example only. Your system installer may have changed
the actual background and buttons shown on your “Home” screen.

About the TouchCenter (cont'd)
6
Navigation Icon Descriptions
To aid in the navigation of the TouchCenter, a set of user-friendly
icons has been provided. The appearance, function, and location of
these icons is described below:
ICON LOCATION FUNCTION
"Home"
screen
Allows you to record and retrieve voice
messages.
"Home"
screen
Allows you to turn certain devices on and
off (if installed and programmed by your
installer.)
"Home"
screen
Accesses "Arming" screen.
Note: The lock symbol in the button
indicates security system status.
Unlocked– system disarmed
Locked– system armed
Upper left
corner of
most screens
Returns you to the TouchCenter "Home"
screen. This icon is called the Home
button within the text of this document.
Upper right
corner of
most screens
Reverts to the last screen viewed. This
icon is called the Back button within the
text of this document.
Lower right
corner of
screen
Displays Emergency functions (as
programmed by your installer). This icon
is called the Panic button within the text
of this document.
Note: This icon is displayed and active
on all screens except while in the Clean
Screen mode and during an LCD Display
test in Diagnostics.

About the TouchCenter (Cont'd)
7
TouchCenter "Arming" Screen
From the "Home" screen, press SECURITY to access the TouchCenter
"Arming" screen. Use this picture and the table that follows to
become familiar with the TouchCenter security functions.
Note: The Voice Status ( ) button causes the TouchCenter to
announce system status if depressed at least 10 seconds following its
last depression. Note that Voice must be enabled for this button to
function correctly during an alarm condition.
ITEM FUNCTION
AWAY
Press this button to arm when no one will be staying on the
premises. When armed in AWAY, the system will sound an
alarm if a protected door or window is opened, or if any
movement is detected inside the premises. You may leave
through the entrance door during the exit delay period without
causing an alarm. You may also re-enter through the entrance
door, but must disarm the system with your User Code within the
entry delay period or an alarm will occur.
STAY
Press this button to arm when you are staying home, but might
expect someone to use the entrance door later.
When armed in STAY, the system will sound an alarm if a
protected door or window is opened, but you may otherwise
move freely throughout the premises. Late arrivals can enter
through the entrance door without causing an alarm, but they
must disarm the system within the entry delay period or an alarm
will occur.
Note: On some residential systems, if you press the Voice
Status Icon while armed in the Stay Mode, the exit delay time will
restart (if the feature was enabled by your installer).

About the TouchCenter (cont'd)
8
ITEM FUNCTION
NIGHT Press this button to arm when you are staying home and do not
expect anyone to use the entrance door. Your installer may have
configured NIGHT Mode differently; have him/her describe the
actual settings of this mode.
Multi-
Partitions
Check this circle when you want to arm more than one partition.
When Multi-Partitions is checked, all partitions within the system
can be armed at one time (if the user is so authorized). When
the Arm Multi-Partitions circle does not contain a check mark,
each partition must be armed individually. Note: This option may
not be shown for some single partition systems.
MORE
CHOICES
Press this button for more Security, Lighting, and TouchCenter
setup features.
System Troubles
The “Arming” screen also displays an Icon(s) if a system trouble(s)
occurs. The system trouble Icon is displayed to the left of the Panic
button. If a trouble Icon is shown, contact your alarm company. The
following Icons may be shown as applicable to your system:
ICON MEANING
AC Loss – The system is not receiving AC power.
Bell Failure – The system bell or siren has a problem. Note: This Icon
will be displayed when interfacing with residential panels only.
Expander Failure – The system has a failure in an expansion module.
Low Battery – The system battery, that powers the system during an
AC power loss, is low.
LRR Supervision Failure – The Long Range Radio or Alarmnet –I
used to communicate with the central station has a supervision
failure. Note: This Icon will be displayed when interfacing with
residential panels only.
Pager Failure – The system cannot communicate with an assigned
pager.
Phone Line 1 Failure – The system is not able to communicate with
the central monitoring station over the primary phone line.
Phone Line 2 Failure – The system is not able to communicate with
the central monitoring station over the secondary phone line.
Wireless Failure – The system is not able to communicate with its
wireless devices.

9
System Overview
Introduction to Your System
This system offers you burglary protection and may offer fire and
emergency protection. Monitoring is accomplished with various
contact and motion sensors for perimeter and interior burglary
protection, plus the system may have strategically placed smoke,
heat, or combustion detectors.
Burglary Protection
The burglary protection portion of your system must be turned on or
"armed" before it will sense burglary alarm conditions. Your system
provides three modes of burglary protection: Away, Stay, and Night,
and even allows you to “bypass” selected zones of protection while
leaving the rest of the system armed (e.g. this enables you to arm the
system but leave upper-story windows open.)
The system also provides a Chime mode and Voice mode, for alerting
users to the opening and closing of doors and windows even while the
system is disarmed.
Partitions
This system may be configured to arm and disarm more than one
area, each as if it had its own control. These areas are called
partitions. Partitions are used when the user wants to disarm certain
areas while leaving other areas armed, or to limit access to certain
areas to specific individuals. Each user of the system can be
authorized to operate all or only some partitions, and can be given
different privileges in each. Information about Partitions is
presented later in this document.
Zones
Your system's sensing devices have been assigned to various "zones."
For example, the sensing device on your Entry/Exit door may have
been assigned to zone 01, sensing devices on windows in the master
bedroom to zone 02, and so on. These numbers will appear on the
display, along with an alpha descriptor for that zone (if programmed),
when an alarm or trouble condition occurs.

System Overview (cont'd)
10
Entry/Exit Delays
Your system has preset time delays, referred to as exit delay and
entry delay. Whenever you arm your system, exit delay gives you
time to leave through the designated exit door without setting off an
alarm. Exit delay begins immediately after entering any arming
command, and applies to all modes of arming protection. If
programmed, a slow beeping will sound throughout the exit delay
period. Additionally if programmed, a rapid beeping may sound
during the final 10 seconds of the exit delay period.
Note: On some systems, pressing the Voice Status Icon restarts the
exit delay. Refer to your control panel User Guide to see if this is
applicable on your system.
Entry delay gives you time to disarm the system when you reenter
through the designated entrance door. But the system must be
disarmed before the entry delay period ends, or an alarm will occur.
The keypad will beep during the entry delay period, reminding you to
disarm the system. Ask your installer about the delay times
programmed into your system.
Alarms
When an alarm occurs, the TouchCenter (and any other keypads) and
external sounders will sound, and the zone(s) causing the alarm are
displayed. If your system is connected to a central monitoring station,
an alarm message will also be sent. To stop the alarm sounding,
simply disarm the system.
Memory of Alarm
When an alarm condition occurs, the number(s) of the zone(s) that
caused the problem are displayed, along with the type of alarm. These
remain displayed until cleared.
Note: If you change screens, the alarm in memory can be viewed and
cleared by selecting the Display Faults button on the Arming Screen.
Fire Protection
The optional fire protection portion of your security system (if used) is
always on and will sound an alarm if a fire condition is detected.
Note: If a fire or smoke detector develops a low battery, a “Fire
Maintenance” message is displayed. To determine which zone is
causing the problem, go to “Display Faults” to determine which zone
has the low battery indication.

System Overview (Cont'd)
11
User Codes
Each user must be assigned a name with a corresponding 4-digit user
code in order to gain access to various features and functions. Users
for the system are programmed in a central user setup location that
provides the specific questions for authorization level, partition
assignment, and RF button assignment.
Extended Functionality
Extended functions are advanced functions that can be accessed
through a standard alpha keypad or through the console emulation
mode on your TouchCenter touch screen. Refer to your Control Panel
User Guide for these features.
Safe Mode
The TouchCenter contains a Safe Mode of operation. In the rare event
that the TouchCenter cannot successfully communicate in its graphic
mode with the control panel, the Safe Mode is a backup mode that
ensures that you can communicate with your system. In this mode,
the TouchCenter operates much like a standard non-graphic keypad
so that you can control your system until the problem is corrected.
If this situation occurs, the TouchCenter presents you with a message
of “Problems detected. Start Keypad in Safe Mode?” and requests a
“Yes” or “No” response. If you answer with “Yes”, the TouchCenter
will go into the Safe Mode. If you answer with “No”, the TouchCenter
will try communicating with the panel again. After 5 consecutive
times of receiving no response, the TouchCenter will enter the Safe
Mode automatically.
Note: Use care when providing the “Yes” or “No” response. Touching
the screen outside the prescribed area may cause the backgound to
come to the front. If this occurs, the Yes/No message that disappeared
will time out in 30 seconds even though it is not visible. Then the
keypad will reset into the Normal Mode (or Safe Mode if this is the
third time that the warning message appeared).
While in the Safe Mode, the Home screen will display the Security
button, Panic Button, and a message at the bottom of the screen as
shown below:

System Overview (cont'd)
12
Note that this is a limited mode of operation. While in this mode:
•You can use the Security button to access the Console Emulation
Mode of operation to try to clear your faults, disarm the system, or
enter additional Alpha Keypad commands specified in you panel
User Guide. You can perform almost all functions that you can
perform from a standard non-graphic alpha keypad.
•You can depress the “Panic” key and generate Emergency
Messages as defined in the panels home partition for this
TouchCenter.
•The Armed and Ready LEDs on the front of the TouchCenter will
indicate the TouchCenter’s home partition status. The Message
LED is not active in the Safe Mode.
•The Chime mode will function in the Safe Mode: however, you will
not have Voice, Voice Chime, or Message capability.
•When in Safe Mode, the lock on the Security button on the Home
screen will always be shown in the unlocked position. Refer to the
Armed LED for the true armed status of your system.
•When an alarm occurs in the Safe Mode, it is displayed on the
Console mode screen only. It will not be shown on the Home screen.
To Exit the Safe Mode:
1. Press the ! SAFE MODE ! bar. You will be presented with the
following popup message:
2. Select “Yes” to return to the Normal Mode of operation. The
TouchCenter will reset and normal operation will return as long as
the original conditions that caused the entry into Safe Mode do not
still exist.

13
Security System Operation
Introduction to Security System Operation
You can arm your system in one of three arming modes: Away, Stay,
and Night. The following table lists the three different arming modes
and the results of each.
FEATURES FOR EACH ARMING MODE
Arming
Mode
Exit
Delay
Entry
Delay
Perimeter
Armed
Interior
Armed
Away Yes Yes Yes Yes
Stay Yes Yes Yes No
Night* Yes Yes (set for Away or
Stay Mode)
No (set for Instant or
Maximum Mode)
Yes Yes (set for Away
or Maximum
Mode)
No (set for Stay or
Instant Mode)
*Your installer may have configured Night Mode differently; have
your installer write the actual zone settings above.
How to Arm the System
Arming the system in any mode is performed in the same way, as
described below.
Note: Close all perimeter windows and doors before arming.
1. From the "Home" screen, press the SECURITY button. The "Arming" screen
is displayed.

Security System Operation (cont'd)
14
SCREEN ACTION
Arming (typical)
Armed (typical)
2. On the "Arming" screen, press the
selected arming button.
Note: If Quick Arm is Not enabled in your
system, you will receive a message to
enter your User Code.
oThe TouchCenter beeps twice
(Away and Night Maximum Modes) or
3 times (Stay and Night Instant
Modes)
oa DISARM button appears
oa text message appears stating
which zones are arming and whether
or not there is an entry delay
othe screen changes to display
the remaining exit delay time, and
oan "open lock" appears next the
the arming buttons as follows:
Away – Next to the Away button
Stay – Next to the Stay button
Instant – Next to the Night button
Night – Next to the Night button
oThe exit delay time continues to
decrement to one.
When exit delay time expires, the screen
automatically changes to indicate the
system is "Armed" and the "lock" next to
the button changes to a closed lock. The
system is now armed in the selected
mode.

Security System Operation (Cont'd)
15
How to Arm Multiple Partitions
Note: Some systems may not have multiple partitions and the “Arm
Multi-Partitions” button may not be displayed.
To arm multiple partitions:
1. From the "Home" screen, press the SECURITY button. The "Arming" screen
is displayed.
SCREEN ACTION
2. Make certain the Multi-Partitions button
is checked.
3. Press the appropriate arming mode
button.
Note: If any zones are bypassed, a
Display Faults button will also be
displayed on this screen.
4. When prompted, enter the user code
authorized to access other partition(s).
If the user code is accepted, the system
displays the partitions that the user has
access to.
Note: A user may have access to some or
all of the available partitions!
You have two arming options:
To arm one or more partitions, highlight
the partition(s) to be armed by touching it
on the screen, then press ARM
SELECTED.
Press ARM ALL to arm all available
partitions.

Security System Operation (cont'd)
16
How to Display Faults
The Display Faults function is used when you see a Not Ready Fault
message and want to determine were the fault is and what type of
fault it is.
To display faults do the following:
1. From the "Home" screen, press the SECURITY button. The "Arming" screen
is displayed.
SCREEN ACTION
2. From the "Arming" screen, press the
DISPLAY FAULTS button. The "Display
Faults" screen is displayed showing a
listing of faulted and/or bypassed zones.
The following symbols may be displayed
on the "Display Faults" screen.
Zone in alarm
Zone has trouble
Zone is faulted
Zone has low battery
Zone is bypassed
3. As applicable, take corrective action
such as closing a window or door to
correct the fault. If the fault cannot be
corrected, you may chose to bypass a
zone by touching the zone to select it and
depressing the BYPASS SELECTED
button or bypass all faulted zones by
depressing the BYPASS ALL button.
The "User Authorization" screen is
displayed with the instructions "To
Bypass Zones, Enter Code".
•Residential systems will not allow you to bypass fire or emergency
zones. On commercial systems, a specified user may be allowed to
bypass fire and system zones if the user was enabled by your system
installer.
•To bypass zones the system must be disarmed first.
•Limits apply as to how many zones can be bypassed at one time.
These limits are ten zones on residential and five zones on
commercial systems.

Security System Operation (Cont'd)
17
4. Enter your 4-digit user code. The
"Arming" screen is displayed showing the
system status as Ready-Bypass

Security System Operation (cont'd)
18
How to Bypass Zones
The Bypass function is used when you want to arm your system with
one or more zones left open. Bypassed zones are unprotected and will
not cause an alarm when violated while your system is armed.
•Residential systems will not allow you to bypass fire or emergency
zones. On commercial systems, a specified user may be allowed to
bypass fire and system zones if the user was enabled by your
system installer.
•To bypass zones, the system must be disarmed first.
•Limits apply as to how many zones can be bypassed at one time.
These limits are ten zones on residential systems and five zones on
commercial systems.
To bypass zones do the following:
1. From the "Home" screen, press the SECURITY button. The "Arming" screen
is displayed.
SCREEN ACTION
2. From the "Arming" screen, press the
MORE CHOICES button. The "More
Choices" screen is displayed.
Note: If any zones are bypassed or
faulted, a Display Faults button will also
be displayed on this screen.
3. Press the SHOW ZONES button on
the "More Choices" screen.
While the TouchCenter is requesting and
receiving the zone data from the control
panel, the screen displays "Please Wait!".
Then the zones, along with their current
status, are displayed.

Security System Operation (Cont'd)
19
SCREEN ACTION
4. Highlight the zone(s) to be bypassed
by touching it on the screen when the
zones are displayed.
5. Press the BYPASS SELECTED
button. The "User Authorization" screen
is displayed with the instructions "To
Bypass Zones, Enter Code".
Note: If zones have already been
bypassed, the top of this screen will
indicate “Ready Bypass” and the screen
will contain a Clear Bypasses button.
6. Enter your 4-digit user code. The
"More Choices" screen is displayed
showing the system status as Ready-
Bypass

Security System Operation (cont'd)
20
SCREEN ACTION
7. Press the BACK button to return to the
“Arming” screen.