Honeywell CIU 888 Quick start guide

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Firmware Upgrade Manual
Release R140

Preface
Part No.: 4417596_Rev11 Firmware Upgrade Manual
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PREFACE
General
The features of the CIU 888 are enabled through the CIU 888 license.
This license stipulates that the CIU 888, for example, can be used in a
redundant system setup, supports a certain number of tanks, and can
be sealed by a legal Weights and Measures authority (e.g. NMi). To
expand the initial features of the CIU 888, the CIU 888 needs to be
updated with a new license.
While license updates are usually customer-specific, firmware upgrades
are intended for a wider audience. By releasing firmware upgrades,
Honeywell continues to introduce new features and enhancements to
further extend the capabilities of the CIU 888, and to increase
performance, reliability and efficiency.
Purpose of this manual
The purpose of this manual is to provide information about:
Installing firmware upgrades on the CIU 888
Updating the CIU 888 with a new license
Target audience of this manual
This manual is primarily intended for service technicians who are
responsible for commissioning and configuring the CIU 888, and for
performing firmware upgrades and license updates.

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Table of Contents
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TABLE OF CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Purpose of this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Target audience of this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
CHAPTER 1 Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Distribution of firmware upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Migration paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.3 Preparing for the installation of a firmware upgrade . . . . . . . . . . . . . . . . . . . 1-1
1.4 Installing a firmware upgrade on a standalone system setup . . . . . . . . . . . . 1-3
1.5 Installing a firmware upgrade on a redundant system setup . . . . . . . . . . . . 1-9
1.6 Troubleshooting during the installation of a firmware upgrade . . . . . . . . . . 1-15
CHAPTER 2 License Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Distribution of a new CIU 888 license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Preparing for a CIU 888 license update . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.3 Updating the CIU 888 license on a standalone system setup . . . . . . . . . . . . 2-2
2.4 Updating the CIU 888 license on a redundant system setup . . . . . . . . . . . . 2-8
2.5 Troubleshooting during the installation of a new CIU 888 license . . . . . . . . 2-12
APPENDIX A CIU 888 Model Selection Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
A.1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
A.2 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
APPENDIX B List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
APPENDIX C Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
C.1 Clearing cache in Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
C.2 Clearing cache in Internet Explorer 9 or higher versions. . . . . . . . . . . . . . . .C-1

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CHAPTER 1 FIRMWARE UPGRADES
Honeywell releases firmware upgrades to:
Introduce new features and enhancements to further extend the
capabilities of the CIU 888, and to increase performance, reliability
and efficiency
Update the operating system to address security vulnerabilities that
have been discovered or not have been previously disclosed
1.1 Distribution of firmware upgrades
Firmware upgrades are distributed to customers by Honeywell.
Customers receive a CD/DVD with the new firmware or can download
the firmware from Honeywell’s service website.
1.2 Migration paths
FIGURE 1-1 CIU888 Migration Path
Example: If CIU 888 R101.4 needs to be migrated to R120.1, then
follow the path: R101.4 -> R101.6 -> R120.1
NOTE: 1. For CIU 888 releases till R101.6, Ensite Pro + Migration Tool needs to be
used for configuration.
2. Starting with CIU 888 R103.1, CIU 888 Service Tool R101.1 can be used for
configuration. However, when migrated to CIU 888 R103.1 or further releases,
still Ensite Pro + Migration Tool needs to be used in case of CIU 880 migration
unless a new configuration is done using CIU 888 Service Tool.
1.3 Preparing for the installation of a firmware upgrade
To install a firmware upgrade, either on a standalone or a redundant
CIU 888 system setup, a PC/laptop with a browser (i.e. Internet
Explorer 10 or 11 or Google Chrome (version 66 and later)) is needed.
Furthermore, the following preparations must be made:
1. Copy the firmware upgrade to the root/base folder of a USB flash
drive. The root/base folder can be accessed by inserting the USB

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flash drive in the PC/laptop, and then selecting the device in the navi-
gation pane (left pane) of Windows Explorer.
2. Make sure you implement the required changes in the settings of
Internet Explorer 10 and 11, and Google Chrome (version 66 and
later). Refer to sections 1.4.1 or 1.4.2 as applicable in the Configu-
ration Manual CIU 888 (Part No. 4417584) for more information.
For some upgrades, multiple upgrade steps may be involved, please follow the firmware
upgrade paths mentioned in chapter 1.2 "Migration paths".

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1.4 Installing a firmware upgrade on a standalone system setup
Perform the following steps to install a firmware upgrade on a
standalone CIU 888 system setup:
1. Connect the PC/laptop to the Service port of the CIU 888 using a
Cat. 5 Ethernet cable. The service port is located at the front of the
CIU 888 (see FIGURE 1-2).
FIGURE 1-2 CIU 888: Service port
2. Unlock the CIU 888 to enable changes in the configuration using the
key switches located at the front of the CIU 888 (see FIGURE 1-3).
FIGURE 1-3 CIU 888: W&M lock key switch (left) and Configuration lock key switch (right)
a) Insert the key for unlocking in the key switch, and turn the key
clockwise.
The installation of a firmware upgrade may be irreversible! Therefore, ensure that the correct
firmware is selected for the firmware upgrade.
If the W&M lock key switch has been sealed, the hardware seal (wire) must be removed first in
order to unlock the key switch. By breaking the hardware seal, the CIU 888 will no longer be
W&M approved.

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b) Remove the key from the key switch and store it.
On the CIU 888 display, the status of the key switches changes from
‘Locked’ to ‘Unlocked’ (see FIGURE 1-4).
FIGURE 1-4 CIU 888 display: Configuration settings are unlocked
3. On the PC/laptop connected to the CIU 888, launch the browser.
4. Enter the IP address of the CIU 888 in the address bar of the
browser. The IP address is 192.168.1.1. Next, press the Enter key.
The CIU 888 Login window is displayed (see FIGURE 1-5).
FIGURE 1-5 CIU 888 Login window
5. Enter the username and password to log into the CIU 888. The
username is ciuadmin. Next, click LOG IN.
After entering a valid username and password, the CIU 888 Web
interface is displayed.

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The Diagnostics window is displayed by default (see FIGURE 1-6).
FIGURE 1-6 CIU 888 Web interface: Diagnostics window
6. From the CIU 888 menu in the CIU 888 Web interface, select Enter
Safe Mode (see FIGURE 1-7).
FIGURE 1-7 CIU 888 Web interface: Enter Safe Mode
7. Click Yes to restart the CIU 888 in Safe Mode.

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8. After restarting CIU 888, perform steps 4 and 5 again to log in
CIU888. The CIU 888 Safe Mode Web interface is displayed. (see
FIGURE 1-8).
FIGURE 1-8 CIU 888 Web interface: Safe Mode
9. From the CIU 888 menu, select Upgrade Firmware. (see FIGURE 1-9).
FIGURE 1-9 CIU 888 Web interface: Upgrade Firmware option in CIU 888 menu

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The Upgrade firmware window is displayed (see FIGURE 1-10).
FIGURE 1-10 CIU 888 Web interface: Upgrade Firmware window
10.Insert the USB flash drive with the firmware upgrade in the USB port
located at the front of the CIU 888 (see FIGURE 1-11). Next, click
Search firmware.
FIGURE 1-11 CIU 888: USB port located at the front
The USB flash drive will be mounted onto the CIU 888. The New
firmware found window is displayed showing a list of available
firmware upgrades.
11.Select CIU888_Upgrade-R140.1-4.0.7097.0.tar.gz option and click
Install firmware.
For some upgrades, multiple upgrade steps may be involved, please refer chapter 1.2
"Migration paths" for details on the firmware upgrade paths before proceeding with
the firmware upgrade.

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The selected firmware upgrade will be installed on the CIU 888.
NOTE: A progress bar is displayed to indicate the current status of the firmware
upgrade. It typically takes less than a minute for the firmware upgrade to
complete.
12.If the installation is successful, the Firmware installation done
window is displayed. You will be prompted to restart your system.
13.Click Restart to restart the system for the firmware to become
active.
NOTE: Signature alarms may be generated from Entis Pro after the firmware upgrade.
Reload the .ini files after upgrade and acknowledge the alarms.
14.If the service tool is used to configure CIU888, then ignore this step
and continue from step 15. If Migration tool + Ensite Pro is used to
configure CIU88, following steps are required to be followed. If it is a
standalone CIU, continue further. If it is a redundant CIU visit after
upgrading both primary and secondary CIUs.
a) After upgrading CIU firmware to R140, the new VPN port configu-
ration will not be available under configuration pages of CIU Web
interface. To get the VPN port configuration pages, update config-
uration using R140 Migration tool with the same Ensite pro project
earlier used.
- Launch R140 Migration tool and enter required details and select
“Update Configuration”.
- For more details refer section 4.4 in the Ensite Pro to CIU 888
Migration Manual (Part No. 118-4417593-D09).
b) Click Upload to CIU 888.
This update may or may not have changes in Ensite pro project.
This configuration creates VPN port if not available.
c) The CIU’s will get restart successfully after sending the changes.
d) Login into the web interface of CIU via 192.168.1.1.

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e) In the configure page, under CIU element, select “VPN Port” to
see the properties. It will have the default values.
f) Enter VPN configuration details and click Update. In case of a
redundant configuration, the partner IP address should also be
set via the active CIU. This data will be synced to partner. After
restarting, partner CIU VPN port will have partner IP address
assigned.
g) The CIU’s will get restart successfully after sending the changes.
h) After restarting, the CIU is accessible via VPN port.
15.If the CIU 888 includes the sealing option and is intended to be
sealed, have it sealed by a representative of the W&M authorities or
by a W&M accredited user. Refer to the Sealing Guide CIU 888 (Part
No. 4417595) for more information.
16.Verify that the system setup is working properly. Refer to
section 2.10 in the Configuration Manual CIU 888 (Part No.
4417584) for more information.
NOTE: Before migration, if ambient temperature was configured to be not scanned
and not manually over written, after migration, the ambient temperature value
is shown as 20 deg C. In this scenario please reset to the appropriate ambient
temperature value. After restart, verify the latest release and build version on
web.
1.5 Installing a firmware upgrade on a redundant system setup
In case of a fully commissioned redundant system setup, a firmware
upgrade must be installed on both the primary CIU 888 and the
secondary CIU 888.
REMARKS: 1. In the following procedure, it is assumed that the primary CIU 888 normally
has the active role and the secondary CIU 888 the passive role.
2. The primary CIU 888 and the secondary CIU 888 must be fully
synchronized before installing a firmware upgrade.
The installation of a firmware upgrade may be irreversible! Therefore, ensure that the correct
firmware is selected for the firmware upgrade.

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Perform the following steps to install a firmware upgrade on a redundant
CIU 888 system setup:
1. Shut down every Entis Pro system connected to the CIU 888s in the
redundant system setup. For example, if in the system setup each
CIU 888 is connected to a separate Entis Pro system, both Entis Pro
systems need to be shut down.
2. Shut down the primary CIU 888:
a) Connect the PC/laptop to the Service port of the CIU 888 using a
Cat. 5 Ethernet cable. The service port is located at the front of
the CIU 888 (see FIGURE 1-12).
FIGURE 1-12 CIU 888: Service port
b) Unlock both the primary CIU 888 and secondary CIU 888 to
enable changes in the configuration using the key switches
located at the front of the CIU 888 (see FIGURE 1-3).
FIGURE 1-13 CIU 888: W&M lock key switch (left) and Configuration lock key switch (right)
If the W&M lock key switch has been sealed, the hardware seal (wire) must be removed first in
order to unlock the key switch. By breaking the hardware seal, the CIU 888 will no longer be W&M
approved.

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Insert the key for unlocking in the key switch, and turn the key
clockwise.
Remove the key from the key switch and store it.
On the CIU 888 display, the status of the key switches changes from
‘Locked’ to ‘Unlocked’ (see FIGURE 1-4).
FIGURE 1-14 CIU 888 display: Configuration settings are unlocked

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c) Launch the browser.
d) Enter the IP address of the CIU 888 in the address bar of the
browser. The IP address is 192.168.1.1. Next, press the Enter
key.
The CIU 888 Login window is displayed (see FIGURE 1-15).
FIGURE 1-15 CIU 888 Login window
e) Enter the username and password to log into the CIU 888. The
username is ciuadmin. Next, click LOG IN.
After entering a valid username and password, the CIU 888 Web

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interface is displayed. The Diagnostics window is displayed by
default (see FIGURE 1-16).
FIGURE 1-16 CIU 888 Web interface: Diagnostics window

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f) From the CIU 888 menu in the CIU 888 Web interface, select
Shutdown CIU (see FIGURE 1-17).
The primary CIU 888 shuts down.
FIGURE 1-17 CIU 888 Web interface: Shutdown CIU option in CIU 888 menu
3. Install the firmware upgrade on the secondary CIU 888, see
section 1.4 for more information.
NOTE: Perform steps of the procedure described in section 1.4.
After installation of the firmware upgrade, the secondary CIU 888
needs to be restarted (part of the procedure). Once the secondary
CIU 888 is restarted, the new firmware will be effective.
4. Shut down the secondary CIU 888, see step 2.
5. Start the primary CIU 888 by switching the on/switch to the ‘ON’
position.
The primary CIU 888 will assume the active role.
6. Install the firmware upgrade on the primary CIU 888, see section 1.4
for more information.
7. Start the secondary CIU 888 by switching the on/off switch to the
‘ON’ position.
Once the secondary CIU 888 is started, it assumes the passive role.
NOTE: Signature alarms may be generated from Entis Pro after the firmware upgrade.
Reload the .ini files after upgrade and acknowledge the alarms.
8. If Migration tool + Ensite Pro is used to configure CIU88, perform
step 14. in section 1.4. If Service tool is used to configure CIU88,
then ignore this step and continue from next step.
9. If the CIU 888s include the sealing option and are intended to be
sealed, have them sealed by a representative of the W&M authorities
or by a W&M accredited user. Refer to the Sealing Guide CIU 888
(Part No. 4417595) for more information.