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I RST5.6 Rev.l.4.indd 28-29
COMMONPRODUCTQUESTIONS
ARETHESOUNDSMYTREADMILLMAKESNORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new
treaflmifls. This noise will diminish over time, although may not totally go away. Over time, the belt will stretch,
causing the belt to ride smoother over the rollers.
WHYIS THETREADMILLI PURCHASEDLOUDERTHANTHEONEATTHESTORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise
than in your home. Also, there wifl be less reverberation on a carpeted concrete floor than on a wood overlay floor,
Sometimes a heavy rubber mat wifl help reduce reverberation through the floor, If a fitness product is placed close
to a wall, there wifl be more reflected noise.
WHENSHOULDIBEWORRIEDABOUTA NOISE?
Aslong as thesoundsyour treadmill makesareno louderthan a normal conversationaltoneof voice,it is
considered normal noise.
TROUBLESHOOTING-TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please reference the
troubleshooting guide listed below.
PROBLEM:Theconsoledoesnotlight up and/or the belt does not move,
$OLITISR: Verifythe following:
DOESTHEREDLIGHTOHTHEOH/OFFSWITCHLIGHTUP?
IF YES..
•Doublecheck that all connectionsare secure,especially the consolecable, Unplug and reconnectthe console
cable to verify.
•Make sure theconsolecableis not pinched or damagedin any way.
Turnthe poweroff, unplug thepowercable and wait 60 seconds,Removemotorcover, Waituntil aft red LEDlights
havegone off on the motor control board before proceeding,Next, verify that noneof the wiresconnected to the
lower board are looseor disconnected.
IF NO."
Verifythat theoutlet themachine isplugged into is functional, Doublecheckthat the breakerhas not tripped,it is
on a dedicated 20-amp circuit, it is not on a GFCIequippedoutlet, and it is notplugged into a powerstrip/surge
protector or extensioncord.
•Thepowercordis not pinched ordamaged andis properlypluggedinto theoutlet ANDthe machine,
•Thepowerswitch is turned to the ONposition,
PROBLEM:Thetreadmill circuit breaker trips during a workout.
$OLUTIOH:Verifythefollowing:
eMakesure the treadmill is plugged into a dedicated 20-amp cirouiL
eVerifythatyou do not have the machine on an extension cordorsurge protectd:
• Confirm that the machine is not plugged into a GFCI-equipped outlet or ona circuit that has a GFCI-equippedoutlet on
it.
PROBLEM:Therunning belt does not stay centered during a workout.
SOLUTION: Verifythe following:
•Makesure the treadmill is on a levelsurface.
•Verifythat the belt is properlytightened and centered(Refer to the Adjustment section for detailed directions).
PROBLEM:Operating speed appears inaccurate.
SOLUTION: Auto-cafibrate the treadmill:
ePoweron the treadmill and have the safety keyin position on the
console.Press and hold the elevation "÷" and speed "-" buttons for
approximately 5seconds toenter the Engineering Mode. Theconsole
will beepand "ENGO"appears in the display.
ePressthe Speed"÷" or "-" button until "ENG2" appearsin the display.
ePress, "ENTER"toselect. Press, "START"to begin. Thetreadmill
running belt will begin tomove automatically and the auto-calibration
sequencewill properlyset and store the speed values.
•Uponsuccessful calibration, the treadmill will beepseveral times. The
console will automatically exit EngineeringModeand return to the
start-up screen.
TROUBLESHOOTING-HEARTRATE
Checkyour exerciseenvironment for sources of interference such as fluorescent lights, computers, undergroundfencing, home
security systems or appliances containing targe motors. Theseitems may cause erratic heart rate readouts.
Youmay experiencean erratic readout under the foltowing conditions:
•Gripping the heart rate handlebars tootighL Tryto maintain moderate pressure while holding onto the heart rate handlebars.
eConstant movementand vibration due to constantly holding the heart rate handlebars whileexercising.If youare receiving
erratic heart rate readouts, try to only hold the grips long enough to rnonitor your heart rate.
eWhenyou are breathing heavily during a workout.
Whenyour hands areconstricted by wearing a ring.
Whenyour hands aredry or cold. Trytomoisten your palms byrubbin_ them to_ether to warm.
Anyonewith heavyarrhythmia.
Anyonewith arteriosclerosisor peripheral circulation flisorfle_
Anyonewhosepalm skin is especially thick.
If the abovetroubbshootingsectbndoesnot remedytheproblem,discontinueuseandturnthepoweroff,and
contactSearsforserviceat !-800-4-MY-HOME®.
Thefotbwin_ information may be asked ofyou whenyou call Pleasehave these items readily available..
MoflelName
SerialNumber
In orderfor the technician to serviceyour treadmill theymay needto ask detailed questions about the symptoms that are occurring.
Sometroubleshoofin_questions that may beasked are..
Howton_ has this problem beenoccurring7
Doesthis problem occur with everyuse7 With everyuser7
If you arehearin_ a noise,does it comefrom the front or the back7 What kind of noise is it (thumping. _rinfling. squeaking,
chirping etc.)7
Has the machine been lubricated and maintained per the maintenance schedule.?
Answerin_ these and other questions will _ive the technicians the ability to send proper replacement parts and the service necessary
to_et you and your HorizonFitness treadmill runnin_ a_ain!
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