HPRT PPD3 User manual
PPD3 User Manual
REVISION RECORDS
REV.
DATE
DESCRIPTION
Drawn
Checked
Approved
1.0
2014.07.02
First edition
Chen Weihua
Yang Kaiqu
Ren Xiaowei
1.1
2015.09.14
1.Modify packing list.
Lin Yun
Yang Kaiqu
Ren Xiaowei
1.2
2016.03.21
1.Update the printer specification.
Lin Yun
Yang Kaiqu
Ren Xiaowei
1.3
2018.4.26
1. Add class A product warning
sentence.
Yan Xiaomei
Lin Yang
Lin Yang
PPD3 User Manual
CONTENT
STATEMENT.....................................................................................................................................................................1
IMPORTANT SAFETY INSTRUCTIONS............................................................................................................................... 2
CHAPTER 1 INTRODUCTION.............................................................................................................................................4
1.1 Packing List................................................................................................................................................4
1.2 Printer Components..................................................................................................................................5
CHAPTER 2 SPECIFICATION..............................................................................................................................................6
CHAPTER 3 OPERATION METHODS.................................................................................................................................8
3.1 Connecting the Power Cord......................................................................................................................8
3.2 Connecting the Cable to the Printer.......................................................................................................10
3.2.1 Connecting the USB Cable...................................................................................................10
3.2.2 Connecting the Cash Drawer...............................................................................................10
3.2.3 Connecting the Interface Cable...........................................................................................11
3.2 Loading the Ribbon Cartridge.................................................................................................................12
3.3 Loading the Paper................................................................................................................................... 14
3.4 Installing the Roll Paper Guide................................................................................................................16
3.5 Functions Use..........................................................................................................................................17
3.5.1 Power On............................................................................................................................. 17
3.5.2 Self-test................................................................................................................................17
3.5.3 Paper Feeding (Manual Operation).....................................................................................17
CHAPTER 4 CONTROL PANEL AND OTHER FUNCTIONS................................................................................................ 18
4.1 Control Panel...........................................................................................................................................18
4.2 Basic Indicators....................................................................................................................................... 18
4.3 Errors.......................................................................................................................................................18
4.4 Adjustment Mode...................................................................................................................................19
CHAPTER 5 PREVENTING AND CLEARING PAPER JAM.................................................................................................. 20
5.1 Preventing Paper Jam............................................................................................................................. 20
5.2 Removing Paper Jam...............................................................................................................................20
CHAPTER 6 DIP SWITCH SETTING.................................................................................................................................. 21
6.1 Serial Interface（RS-232C）.................................................................................................................. 22
6.2 Interfaces of Parallel and USB 2.0...........................................................................................................22
CHAPTER 7 INTERFACES SIGNAL....................................................................................................................................24
7.1 Parallel Interface.....................................................................................................................................24
7.2 Serial Interface........................................................................................................................................25
7.3 Power Supply Interface Definition......................................................................................................... 25
7.4 Cash Drawer Interface Signal..................................................................................................................26
7.5 Serial Interface and Ethernet Interface..................................................................................................27
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STATEMENT
This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd.
reserves the rights to make changes without notice in technology, spare parts, hardware and software of the
products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology
Co., Ltd. Without any written permission from the company, any section of this manual is prohibited to be copied
or transferred in any form.
Copyright
This manual is printed in 2016, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd.
Printed in China
1.2 Version
Warnings :
This must be complied with in order to avoid any damage to the human body and to the equipment.
This is showing the important information and tips for the printer operating.
Due to continuous update of product, please take in kind of real machine, such as accessories, programs
etc.
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IMPORTANT SAFETY INSTRUCTIONS
This section presents important information intended to ensure safe and effective use of this product. Read this
section carefully and store it in an accessible location.
1. Safety warnings
WARNINGS
The print head will become very hot during printing; avoid contact with the print head after printing has
finished.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury, fire, or
electric shock.
This is a Class A product. In a domestic environment this product may cause radio interference in which
the user may be required to take adequate measures.
WARNINGS
Do not touch the printer head and connector in case static damage the printer head.
2. Instructions
Read the following instructions thoroughly before starting up your printer.
1) Choosing A Place for the Printer
Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it.
Remember the following points when doing this.
Choose a firm, level surface where the printer will not be exposed to vibration.
The power outlet you plan to connect to for power should be nearby and unobstructed.
Make sure that the printer is close enough to your host computer for you to connect the two.
Make sure that the printer is not exposed to direct sunlight.
Make sure that the printer is well away from heaters and other sources of extreme heat.
Make sure that the surrounding area is clean, dry, and free of dust.
Make sure that the printer is connected to a reliable power outlet. It should not be on the same
electric circuit as copiers, refrigerators, or other appliances that cause power spikes.
Make sure that the room where you are using the printer is not too humid.
This device employs a DC motor and switches that have an electrical contact point.
Avoid using the device in environments where silicon gas can become volatile.
When disposing of the printer, obey local regulations.
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Immediately unplug the equipment and contact your dealer for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury, fire, or
electric shock.
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2) Handling Care
Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the
printer to malfunction.
Do not attempt to print when either paper or ribbon cartridge is not located in the printer,
otherwise the print head can be damaged.
Do not open the cover while printing.
Do not touch the print head immediately after printing as it gets very hot.
Use only roll paper that is not glued to the core.
When the paper end mark appears on the paper, replace the roll paper before it runs out.
3) Maintenance
Essentially, your printer is a robust piece of equipment, but should be treated with a modicum of care in
order to avoid malfunctions. For example:
Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfortable,
then the environment is suitable for your printer.
Do not subject the printer to physical shocks or excessive vibration.
Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.
To clean the exterior of the printer, use a cloth barely dampened with either water with a little
detergent or a little alcohol, but do not allow any liquid to fall inside the printer.
The interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol (sold
for this purpose). When performing this operation, be sure not to bend or damage any cable
connections or electronic components.
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CHAPTER 1 INTRODUCTION
1.1 Packing List
Note: Pls do not connect the printer to the computer before the installment finished.
1) Open the packing of printer and keep the packing material.
2) Make sure you own all parts as follows:
Fig.1.1.1 Packing List
Note: The power cord and power adapter vary by local or region.
If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.
Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the
printer up again and send it somewhere at a later date.
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1.2 Printer Components
Specification of Some Part Elements
Power Switch
Press “0” to turn off power and press “|” to turn on power supply;
Control Panel
Features one button and three indicators to indicate printer status.
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CHAPTER 2 SPECIFICATION
Table 2-1 General Specifications
(1/2)
Items
Parameter
Printing
Printing Method
Serial impact dot matrix
Head Wire
9-pin serial configuration
Printing Width
63.4mm/57mm/47.5mm
Printing Direction
Bidirectional printing (logic seeking)
Printing Speed
4.7 lps (76 mm paper width, 40 columns,1/6”)
Interface
USB，Cash Drawer，Bluetooth，
Flexible Interface Board (Serial/Parallel/Ethernet)
Resident Font
Font Size
Font A (5×9)，Font B(7×9)
Character Size
1.2(W)×2.42(H), 1.5(W)×2.42(H)mm
Character Set
95 Alphanumeric, 32 International
Code Page
45
Character Per Inch
16.9, 14.1
No.of Columns
42/35
Graphics
Support varied density bitmap as and download bitmap
printing. (Max size of each bitmap is 40K, the total size of
bitmap is 256k)
Line Spacing
1/6 inch standard
Paper
Paper Feed Method
Friction feed
Paper Type
Ordinary bond and carbonless copy paper
Paper Width
76±0.5mm standard
Adjustable 69.5±0.5mm or 57.5±0.5mm with paper guide
Paper Roll Diameter
Up to 85mm
Inner Diameter of the
Roll Paper Core
12±1 mm (Inner dia.), 18±1 mm (Outer dia.)
(Note: Paper rolls with the end of the paper glued or taped to
the paper roll core or paper rolls with the end of the paper
folded can cause a paper jam.)
Paper Thickness
0.065～0.085mm
Paper Loading
Drop-in method
Copy Capability 2 ply
Thickness: 0.05~0.08 (1 sheet), total thickness must be 0.14
mm or less. Original 1 sheet+one copy sheet
Copy Capability 3 ply
Thickness: 0.05~0.08 (1 sheet), total thickness must be 0.20
mm or less. Original 1 sheet+two copy sheet，
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Table 2-1 General Specifications(Continued)
(2/2)
Items
Parameter
Ribbon Cassettes
Ribbon Type
Cartridge cassette
Color
RC700BR: 2 colors (Black/Red)
RC700B: Single color (Black)
Ribbon Material
Nylon 66 (#40 denier)
Ribbon Life
RC700B:Black 3,000,000 characters
RC700BR: Black 1,500,000/Red 750,000 characters
LED Indicator
Power Indicator
Green LED
Paper Indicator
Red LED
Error Indicator
Red LED
Detection
Sensors
Cover open detection, Paper out detection
Power
Supply
Input
24V 2A
Physical
Characteristic
Working Condition
0℃～40℃, 20%～85%RH
Storage Condition
-20℃～70℃, 10%～90%RH
Dimension
245(L)×167(W) ×152(H)mm
Weight
2.71kg (without paper roll)
Software
Emulation
ESC/POS
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CHAPTER 3 OPERATION METHODS
3.1 Connecting the Power Cord
Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the
devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC
outlet.
(1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet.
Also make sure the plug on the power cord matches the AC outlet.
(2) If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the
printer.
(3) Plug the power cord into a properly grounded AC outlet
Warnings:
If the voltage shown on the label on the of your printer does not match the voltage for your area,
contact your dealer immediately.
The power cord is designed for use with this printer only. Do not connect it to any other device.
Please only use the power adapter are recommended by supplied or equivalent products;
When disconnecting the AC adapter plug, handheld plug connector housing, to avoid the pulling on the
cable in force;
Avoid drag the power adapter cable, otherwise it will damage the cables, causing fire and shock;
Avoid put power adapter around a heating device, otherwise the cable may melt, causing fire and shock;
If you do not use the printer in a long time, disconnect the power supply of printer power adapter .
Note:
The plug of power adapter is designed in a switch type, when accessing power adapter and uttered the
voice "click", it means the connected socket switch is locked the adapter connect well, otherwise please
connect again .
When pull out the adapter, please pinch the shell of power adapter and pull the switch up, when the
switch is fully opened then pull out the power adapter. Don’t put forth your strength to pull the plug by
squeeze at any of place of power adapter .Because, it is more difficult to pull it out and easy to damage the
cable.
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3.2 Connecting the Cable to the Printer
3.2.1 Connecting the USB Cable
1) Confirm the power switch is turned off.
2) As shown, insert the USB cable into the USB interface, and ensure they are matched.
3) The other end of USB interface cable should connect to the host.
3.2.2 Connecting the Cash Drawer
1) Confirm the printer power is turned off.
2) Insert the cash drawer cable into the cash drawer connector on the back of the printer.
Warning:
Cash drawer interface can be connected only with a cash drawer device (Do not connect a telephone
line and so on).
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3.2.3 Connecting the Interface Cable
1) Confirm the power switch is turned off.
2) Connect the interface cable to the connector on the rear panel of the printer.
3) Fasten the connector clasps.
4) Connect the other end of the interface cable to the host.
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3.2 Loading the Ribbon Cartridge
①Turn off power to the printer.
②Open the front cover by holding the finger grips on both ends of the cover and lifting it up.
Note:
Do not touch the print head immediately after printing as it can be extremely hot.
③Place the ribbon cartridge in the direction shown in the figure and press it down to load it. If loading of the
ribbon cartridge is not satisfactory, press down the cartridge while rotating the ribbon feed knob in the direction
of the arrow.
④Turn the ribbon feed knob of the ribbon cartridge in the direction of the arrow to remove slack in the ribbon.
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⑤Close the front cover.
Note: When removing the ribbon cartridge, raise the finger grips as shown in the figure.
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3.3 Loading the Paper
①Open the printer cover by sliding the latch toward you.
Note:
Do not touch the print head immediately after printing as it can be extremely hot.
②While observing the direction of the roll, set the paper roll into the hollow, and pull on the leading edge of the
paper toward you.
③Push down both sides of the printer cover to close.
Note: Make sure that the printer cover is securely closed.
④Tear Bar Model:
Tear off the paper as shown.
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Auto Cutter Model:
If the printer cover is closed after turning on the power, the cutter operates automatically and the front end of the
paper is cut.
Note: When the paper end mark appears on the paper, replace the roll paper before it runs out.
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3.4 Installing the Roll Paper Guide
When using paper roll with 57.5 mm or 69.5 mm width, install the attached roll paper guide in the groove in the
printer.
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3.5 Functions Use
3.5.1 Power On
1) Confirm that the printer is connected to power.
2) Turn ON the power switch located on the front of the printer.The power indicator on the
control panel will light up.
3.5.2 Self-test
When user get the printer, you can have a self test on it to find the current setting and state.
The method of self-test:
Make sure it is power off then press paper feeding button 【FEED】,it will print out demo paper if
you press button switch ,the demo paper including the current state of printer, printer setting and
example of print.
3.5.3 Paper Feeding (Manual Operation)
Under the normal working state ,press button paper feeding 【FEED】,print starts to feeding.
Users could use [ FEED] button to feed paper manually. Printer will stop feeding when reaching max
feeding distance.
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