Huawei Ascend Y300 Dimensions

HUAWEI Y300 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
HUAWEI Y300 Smartphone FAQs
01
HUAWEI Y300
Issue
Date 2013-1-9

HUAWEI Y300 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 2 of 86
Contents
Change History.................................................................................................................................1
1 Basics ...............................................................................................................................................1
1.1 Your Phone at a Glance ....................................................................................................................................1
1.2 Installation........................................................................................................................................................2
1.2.1 How Do I Open the Back Cover? ...........................................................................................................2
1.2.2 How Do I Install a SIM Card, a microSD Card, and the Battery? ..........................................................2
1.3 Home Screen....................................................................................................................................................4
1.3.1 How Do I Edit the Application List?.......................................................................................................5
1.4 Status Icons ......................................................................................................................................................7
1.5 Text Messages ..................................................................................................................................................8
1.5.1 What is the difference between text messages in an Android OS and those in a traditional system?
What is the advantage of text messages in the Android OS? ...........................................................................8
1.5.2 How do I change the Input Method?.......................................................................................................9
1.5.3 Does the mobile phone receive a long text message as several messages or a single complete message?
.........................................................................................................................................................................9
1.5.4 How do I identify received and sent messages?....................................................................................10
1.5.5 How many text messages can be stored on my phone? ........................................................................11
1.5.6 If I forward a message in a conversation, will all the messages in the conversation be sent or only the
desired message?............................................................................................................................................12
1.5.7 How do I set an audio file as my ringtone for incoming calls or new messages? .................................12
1.5.8 How do I set notification mode for new messages?..............................................................................14
1.5.9 How many english characters can be contained in a long text message?..............................................15
1.5.10 How do I delete all conversations? .....................................................................................................15
1.6 Multimedia Messages.....................................................................................................................................16
1.6.1 How do I send a multimedia message?.................................................................................................16
1.6.2 Are there any restrictions on the size, format, or resolution of a file to be attached to a multimedia
message?........................................................................................................................................................16
1.6.3 What causes a failure to send or receive a multimedia message? How can I solve the problem?.........17
1.6.4 How do I change the font size of SMS or MMS text? ..........................................................................18
1.7 Call.................................................................................................................................................................18
1.7.1 How do I check my total call duration and data traffic? .......................................................................18
1.7.2 How do I switch between multiple ongoing calls?................................................................................18
1.7.3 Does the phone support video calls?.....................................................................................................18

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1.7.4 Can I use the key on the headset to answer an incoming call or play music?.......................................18
1.7.5 Can I copy multiple contacts from the phone to the SIM card at a time? If Yes, after I doing so, the
number of contacts saved to the SIM card is less than the number of contacts copied from the phone, Why?
.......................................................................................................................................................................19
1.8 Music..............................................................................................................................................................19
1.8.1 How do I view the lyrics of a song when the song is playing? .............................................................19
1.8.2 When playing music or videos, does the media player support functions such as fast-forward, rewind,
pause, and repeat?..........................................................................................................................................19
1.8.3 If an audio file on my microSD Card is set as my ringtone, does the phone use the file as my ringtone
after I remove the microSD Card? .................................................................................................................19
1.8.4 How do I create a playlist?....................................................................................................................20
1.8.5 How many playing modes does music support? ...................................................................................21
1.8.6 How Do I Play Audio Files in the Background and Exit Music?..........................................................23
1.9 Camera ...........................................................................................................................................................24
1.9.1 What Are the Default Paths for Saving Pictures and Videos? Can I Change the Paths?.......................24
1.9.2 What Picture Formats and Resolutions Does Camera Support? ...........................................................25
1.9.3 How Many Cameras Does the Phone Come with? What Are the Specifications for the Cameras? Do
They Support Autofocus?...............................................................................................................................26
1.9.4 How Many White Balance Modes Does Camera Provide?...................................................................26
1.9.5 What Video Formats and Resolutions Does Camera Support? .............................................................26
1.9.6 Does Camera Support Video Playback in Full-Screen Mode?..............................................................26
1.9.7 If the mobile phone does not have a microSD card installed, can I use it to take photos or record
videos?...........................................................................................................................................................26
1.9.8 Can I disable the shutter sound?............................................................................................................26
1.9.9 How do I set the mobile phone to save photos and video clips to the microSD card after they are
captured?........................................................................................................................................................26
1.9.10 How Do I Add a Frame to a Picture?..................................................................................................26
1.9.11 I Cannot Open Some Pictures or Videos, Why?..................................................................................26
1.10 Streaming Media ..........................................................................................................................................27
1.10.1 Does the Phone Stop Playing Streaming Media When I Receive an Incoming call? If Yes, Will It
Continue to Play the Streaming Media After the Call?..................................................................................27
1.10.2 Why Does the Phone Fail to Play Some Streaming Media? ...............................................................27
1.10.3 What Causes Poor Quality of Online Streaming Media Played by the Phone? ..................................27
1.10.4 Will the Phone's Internal Storage Become Insufficient When Online Streaming Media Is Playing?..27
1.11 Bluetooth......................................................................................................................................................28
1.11.1 My Phone Cannot Be Discovered by Other Devices, Why? How Can I Solve the Problem?.............28
1.11.2 What Files Can Be Transmitted Using Bluetooth?..............................................................................29
1.11.3 Can I Use Bluetooth to Synchronize Data with a Computer? .............................................................29
1.11.4 How Do I Make Calls or Listen to Music Using a Bluetooth Headset?..............................................29
1.11.5 What Is the Bluetooth Range?.............................................................................................................29
1.11.6 I Cannot Pair My Phone with Other Bluetooth Devices, Why? ..........................................................29
1.11.7 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth?..........................29
1.12 How Do I Add or Remove an Email Account?Email...................................................................................30
1.13 GPS Navigation............................................................................................................................................37

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1.13.1 Does My Phone Support GPS Navigation?.........................................................................................37
1.13.2 How Can I Use Wireless Networks or GPS Satellites for Maps to Implement Location and
Navigation Functions? ...................................................................................................................................37
1.13.3 What Can I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS
Satellites?.......................................................................................................................................................37
1.13.4 When Indoor, My Phone Usually Fails to Locate My Position; When It Finally Locates My Position,
the Displayed Position Is Far from the Actual Position, Why? Does My Phone Support Voice Navigation? 38
1.14 What Are Smartphones?...............................................................................................................................38
1.15 What OS Does My Phone Run?...................................................................................................................38
1.16 How Do I Install the USB Driver for My Phone? Does My Phone Come with HiSuite? ............................38
1.17 What Is My Phone's CPU Frequency? I Use a Third-Party Application to Check the Frequency But the
Result Is Different from the Nominal Value, Why? .............................................................................................38
1.18 Does My Phone Support the Canvas? ..........................................................................................................39
1.19 Does My Phone Come with a Full Touchscreen?.........................................................................................39
1.20 Does My Phone Come with an Accelerometer? How Do I Use It?..............................................................39
1.21 Does My Phone Come with an FM Radio? How Do I Use It?.....................................................................39
1.22 Does My Phone Support a Digital Compass? ..............................................................................................39
1.23 How Much Available Space Does My Phone Provide?................................................................................39
1.24 Is My Phone's Antenna Embedded? .............................................................................................................40
1.25 Can I Download Themes to My Phone?.......................................................................................................40
1.26 Is My Phone's SIM Card Removable or Integrated? ....................................................................................40
1.27 Does My Phone Support Video Chat?..........................................................................................................40
1.28 How Do I Enter and Exit Safe Mode?..........................................................................................................41
1.29 Does My Phone Support Multi-Touch?........................................................................................................44
1.30 Does My Phone Support Scheduled Power-On and Power-Off? .................................................................44
1.31 Can I Use My Phone as a Portable Wi-Fi Hotspot? .....................................................................................44
1.32 Is My Phone's Touchscreen Capacitive or Resistive?...................................................................................44
1.33 What OSs Does My Phone Support If I Use It as a Modem?.......................................................................44
1.34 Does My Phone Support VPNs? ..................................................................................................................45
2 Common Settings........................................................................................................................46
2.1 How Do I Upgrade My Phone's Software? ....................................................................................................46
2.2 How Do I Install the ADB Driver?.................................................................................................................47
2.3 How Do I Configure Network Settings? ........................................................................................................50
2.4 Wi-Fi ..............................................................................................................................................................51
2.4.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My
Phone's Mobile Data Connection?.................................................................................................................51
2.4.2 Does My Phone Support Wi-Fi? ...........................................................................................................52
2.4.3 My Phone Is Connected to a Wi-Fi Network But Cannot Open Web Pages, Why?..............................52
2.4.4 What Can I Do If My Phone Can Detect Wi-Fi Signals from Devices Other Than a Wireless Router
After the Phone's Wi-Fi Is Turned On?..........................................................................................................52
2.4.5 How Can I Judge Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? .......................................................................................................................................53
2.4.6 I Am Connected to a Wi-Fi Hotspot But Cannot Access the Internet, Why?........................................53

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2.4.7 What Can I Do If the Wi-Fi Option Is Unavailable or If My Phone Automatically Turns Off Wi-Fi
After I Turn It On?.........................................................................................................................................53
2.4.8 What Can I Do If My Phone's Wi-Fi Connection Often Disconnects? .................................................53
2.4.9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to
Both a Wi-Fi Network and a 3G Network?....................................................................................................54
2.5 Internet Access ...............................................................................................................................................55
2.5.1 How Do I Clear My Browser's Cache and Web History? .....................................................................55
2.5.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them?............55
2.5.3 Can I Log In to My Email Account from a Web Page?.........................................................................55
2.5.4 Can I Log In to My Online Banking Account Using the Browser or an Online Banking Client Installed
on My Phone? ................................................................................................................................................55
2.5.5 How Do I Save an Image on a Web Page?............................................................................................56
2.5.6 How Do I Set My Browser's Home Page?............................................................................................56
2.5.7 How Do I Save a Favorite Web Page? ..................................................................................................57
2.5.8 How Do I Enable or Disable My Phone's Mobile Data Connection? ...................................................57
2.5.9 Can I Use My Phone to Access the Internet During a Call? .................................................................57
2.6 Language and Keyboard.................................................................................................................................57
2.6.1 Does My Phone Support Text Input Using Handwriting or an Onscreen Keyboard? ...........................57
2.6.2 What Text Input Methods Does My Phone Support?............................................................................57
2.6.3 I Have Successfully Installed a New Text Input Method But Cannot Use It, Why?.............................57
2.6.4 How Do I Change the Font Size on My Phone's Screen? .....................................................................57
2.6.5 Does the Huawei Input Method Support Handwriting in Full-Screen Mode?......................................57
2.7 Screen Lock....................................................................................................................................................58
2.7.1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN? ..........................................58
2.7.2 How Do I Enable a Screen Lock That Must Be Unlocked Using a Pattern? ........................................58
2.7.3 How Many Times Can I Incorrectly Draw the Screen Unlock Pattern Before My Phone Is Locked?..58
2.7.4 How Do I Lock and Unlock the Screen?...............................................................................................58
2.8 Ebooks............................................................................................................................................................59
2.8.1 What Ebook Formats Does My Phone Support? What Is the Maximum Size for an Ebook to Be Read
on My Phone? ................................................................................................................................................59
2.9 Clock..............................................................................................................................................................59
2.9.1 Does My Phone Support Alarms When It Is Powered Off?..................................................................59
2.9.2 How Do I Add or Delete an Alarm?......................................................................................................59
2.10 USB Tethering..............................................................................................................................................60
2.10.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP?.........60
2.10.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? ...................................................................................................................................................63
3 Applications .................................................................................................................................64
3.1 What Third-Party Applications Does My Phone Support?.............................................................................64
3.2 How Do I Obtain Third-Party Applications?..................................................................................................64
3.3 How Do I Install, Manage, and Uninstall Applications?................................................................................65
3.3.1 How Do I Install Applications?.............................................................................................................65
3.3.2 How Do I Manage Applications?..........................................................................................................66

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3.3.3 How Do I Uninstall Applications? ........................................................................................................67
3.4 I Cannot Install an Application, Why? How Can I Solve the Problem?.........................................................68
3.5 Are Third-Party APKs Installed on the Phone's Internal Storage or a microSD Card? ..................................68
3.6 How Do I Exit a Running Application? .........................................................................................................71
3.7 How Can I Solve the Power Consumption Problem Caused by Third-Party Applications? ..........................71
4 Others ............................................................................................................................................72
4.1 How Do I Check the Available Space on the Internal and External microSD Cards?....................................72
4.1.1 How Do I Check My Phone's Available RAM Space?..........................................................................72
4.1.2 What Is the Maximum Capacity of the External microSD Card Supported by My Phone? .................72
4.1.3 Running Android 4.1.1, Does My Phone Support Application Installation on an External microSD
Card?..............................................................................................................................................................73
4.2 What Data Can Be Backed Up on My Phone?...............................................................................................73
4.3 How Do I Use Contacts to Back Up and Recover My Contacts?...................................................................74
4.3.1 How Do I Back Up Contacts to a microSD Card?................................................................................74
4.3.2 How Do I Recover Contacts from a microSD Card? ............................................................................75
4.3.3 How Do I Use Backup to Back Up Data?.............................................................................................75
4.4 How Do I Cut or Copy Files or Folders from the Phone's Internal Storage to Its Internal microSD Card or an
External mciroSD Card? ......................................................................................................................................75
4.5 Common Skills...............................................................................................................................................76
4.5.1 How Do I Customize the Home Screen or Its Extensions?...................................................................76
4.5.2 How Do I Save Battery Power? ............................................................................................................76
4.5.3 How Do I Save Data Traffic?................................................................................................................77
4.5.4 What Can I Do If My Phone Runs Slowly? ..........................................................................................77
4.5.5 Can I Uninstall Applications Customized by My Operator?.................................................................77
4.5.6 Why Does My Customized Wallpaper Stretch Automatically?.............................................................77
4.5.7 What Data Will Be Lost If I Restore My Phone to Its Factory Settings?..............................................77
4.5.8 How Do I Increase My Phone's Internal Storage Space?......................................................................77
4.5.9 How Do I Disable Audible Touch Tones?.............................................................................................77
4.5.10 How Do I Turn the Screen On After It Turns Off Automatically? ......................................................78
4.5.11 How Do I Adjust the Screen Brightness?............................................................................................78
4.5.12 How Does My Phone's Key Backlight Save Battery Power?..............................................................78
4.5.13 How Do I Enable or Disable Airplane Mode? ....................................................................................78
4.5.14 How Do I Restore My Phone to Factory Settings? .............................................................................78
4.5.15 How Do I Set a Picture as a Contact's Photo Caller ID?.....................................................................78
4.5.16 How Do I Use My Phone as a USB Mass Storage Device?................................................................79

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Change History
Date
Author
Change Description

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1 Basics
1.1 Your Phone at a Glance

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1.2 Installation
1.2.1 How Do I Open the Back Cover?
Use your left hand to hold the phone at one end, and then use your right Thumb finger to open
a gap in the back cover in the groove.
1.2.2 How Do I Install a SIM Card, a microSD Card, and the
Battery?

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1.3 Home Screen
Indicators of the Home screen and its extensions are displayed only when you attempt to switch between
the Home screen and its extensions.

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1.3.1 How Do I Edit the Application List?
NOTE
In non-editing mode, only applications with icons are displayed in the list. The number of applications
displayed in the list is not the actual number of applications on the phone.
1. Touch and hold the icon, and drag it to any blank area of the current screen or to another
screen. If dragged to a blank area, the icon is moved to the new position, as shown in the
following figure.

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2. If dragged onto another icon, the two icons will exchange positions, as shown in the following
figure.
NOTE
In editing mode, the number of displayed applications in the list is the actual number of applications on
the phone. When an icon is moved, the icons in the application list are automatically aligned from left to
right and from top to bottom.

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1.4 Status Icons

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1.5 Text Messages
1.5.1 What is the difference between text messages in an Android
OS and those in a traditional system? What is the advantage of
text messages in the Android OS?
Difference
In a traditional system, text messages are stored in your inbox and sent box.
In anAndroid operating system (OS), text messages to or from a contact are
stored in a conversation.
Advantage
Messaging in an Android OS is similar to instant messaging services such as
MSN and QQ, which helps you to follow the conversation more easily.

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1.5.2 How do I change the Input Method?
Touch a text field to bring up the keyboard, and is displayed in the status bar. Flick the
status bar open, touch Select input method, and touch the desired input method, as shown in
the following figure.
1.5.3 Does the mobile phone receive a long text message as several
messages or a single complete message?
As a single complete message.

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1.5.4 How do I identify received and sent messages?
Sent messages are listed on the right and received messages are listed on the left.

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1.5.5 How many text messages can be stored on my phone?
The number of messages that can be stored on your phone is dependent on your phone's
storage capacity.
To check your phone's storage capacity, touch Settings >All->Storage>Apps->All.
By default, a conversation can contain a maximum of 500 text messages.

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To set the number of text messages that a conversation can contain, touch Messaging >
> Settings, select Delete old messages, touch Text message limit, and set the text
message limit.
1.5.6 If I forward a message in a conversation, will all the
messages in the conversation be sent or only the desired message?
Only the message you selected will be forwarded.
1.5.7 How do I set an audio file as my ringtone for incoming calls
or new messages?
To set your ringtone for new messages, touch Settings > Sound > Notification tone >
Message, and select the audio file you want.
To set your ringtone for incoming calls, open File Manager, select the audio file you
want, play it using Music, and then touch > Set as ringtone. You can also open
Music, touch and hold the audio file you want, and touch Set as ringtone.
Create a folder named Ringtones in the microSD card's root directory, and add audio
files to the folder. When you set your ringtone, the audio files are displayed in the
Ringtones list. Select the audio file you want, and then set it as your ringtone.

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