Huawei Ascend Y300 Dimensions

HUAWEI Y300 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
HUAWEI Y300 Smartphone FAQs
01
HUAWEI Y300
Issue
Date 2013-1-9

HUAWEI Y300 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 2 of 86
Contents
Change History.................................................................................................................................1
1 Basics ...............................................................................................................................................1
1.1 Your Phone at a Glance ....................................................................................................................................1
1.2 Installation........................................................................................................................................................2
1.2.1 How Do I Open the Back Cover? ...........................................................................................................2
1.2.2 How Do I Install a SIM Card, a microSD Card, and the Battery? ..........................................................2
1.3 Home Screen....................................................................................................................................................4
1.3.1 How Do I Edit the Application List?.......................................................................................................5
1.4 Status Icons ......................................................................................................................................................7
1.5 Text Messages ..................................................................................................................................................8
1.5.1 What is the difference between text messages in an Android OS and those in a traditional system?
What is the advantage of text messages in the Android OS? ...........................................................................8
1.5.2 How do I change the Input Method?.......................................................................................................9
1.5.3 Does the mobile phone receive a long text message as several messages or a single complete message?
.........................................................................................................................................................................9
1.5.4 How do I identify received and sent messages?....................................................................................10
1.5.5 How many text messages can be stored on my phone? ........................................................................11
1.5.6 If I forward a message in a conversation, will all the messages in the conversation be sent or only the
desired message?............................................................................................................................................12
1.5.7 How do I set an audio file as my ringtone for incoming calls or new messages? .................................12
1.5.8 How do I set notification mode for new messages?..............................................................................14
1.5.9 How many english characters can be contained in a long text message?..............................................15
1.5.10 How do I delete all conversations? .....................................................................................................15
1.6 Multimedia Messages.....................................................................................................................................16
1.6.1 How do I send a multimedia message?.................................................................................................16
1.6.2 Are there any restrictions on the size, format, or resolution of a file to be attached to a multimedia
message?........................................................................................................................................................16
1.6.3 What causes a failure to send or receive a multimedia message? How can I solve the problem?.........17
1.6.4 How do I change the font size of SMS or MMS text? ..........................................................................18
1.7 Call.................................................................................................................................................................18
1.7.1 How do I check my total call duration and data traffic? .......................................................................18
1.7.2 How do I switch between multiple ongoing calls?................................................................................18
1.7.3 Does the phone support video calls?.....................................................................................................18

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HUAWEI U8860 Smartphone FAQs
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Huawei Confidential
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1.7.4 Can I use the key on the headset to answer an incoming call or play music?.......................................18
1.7.5 Can I copy multiple contacts from the phone to the SIM card at a time? If Yes, after I doing so, the
number of contacts saved to the SIM card is less than the number of contacts copied from the phone, Why?
.......................................................................................................................................................................19
1.8 Music..............................................................................................................................................................19
1.8.1 How do I view the lyrics of a song when the song is playing? .............................................................19
1.8.2 When playing music or videos, does the media player support functions such as fast-forward, rewind,
pause, and repeat?..........................................................................................................................................19
1.8.3 If an audio file on my microSD Card is set as my ringtone, does the phone use the file as my ringtone
after I remove the microSD Card? .................................................................................................................19
1.8.4 How do I create a playlist?....................................................................................................................20
1.8.5 How many playing modes does music support? ...................................................................................21
1.8.6 How Do I Play Audio Files in the Background and Exit Music?..........................................................23
1.9 Camera ...........................................................................................................................................................24
1.9.1 What Are the Default Paths for Saving Pictures and Videos? Can I Change the Paths?.......................24
1.9.2 What Picture Formats and Resolutions Does Camera Support? ...........................................................25
1.9.3 How Many Cameras Does the Phone Come with? What Are the Specifications for the Cameras? Do
They Support Autofocus?...............................................................................................................................26
1.9.4 How Many White Balance Modes Does Camera Provide?...................................................................26
1.9.5 What Video Formats and Resolutions Does Camera Support? .............................................................26
1.9.6 Does Camera Support Video Playback in Full-Screen Mode?..............................................................26
1.9.7 If the mobile phone does not have a microSD card installed, can I use it to take photos or record
videos?...........................................................................................................................................................26
1.9.8 Can I disable the shutter sound?............................................................................................................26
1.9.9 How do I set the mobile phone to save photos and video clips to the microSD card after they are
captured?........................................................................................................................................................26
1.9.10 How Do I Add a Frame to a Picture?..................................................................................................26
1.9.11 I Cannot Open Some Pictures or Videos, Why?..................................................................................26
1.10 Streaming Media ..........................................................................................................................................27
1.10.1 Does the Phone Stop Playing Streaming Media When I Receive an Incoming call? If Yes, Will It
Continue to Play the Streaming Media After the Call?..................................................................................27
1.10.2 Why Does the Phone Fail to Play Some Streaming Media? ...............................................................27
1.10.3 What Causes Poor Quality of Online Streaming Media Played by the Phone? ..................................27
1.10.4 Will the Phone's Internal Storage Become Insufficient When Online Streaming Media Is Playing?..27
1.11 Bluetooth......................................................................................................................................................28
1.11.1 My Phone Cannot Be Discovered by Other Devices, Why? How Can I Solve the Problem?.............28
1.11.2 What Files Can Be Transmitted Using Bluetooth?..............................................................................29
1.11.3 Can I Use Bluetooth to Synchronize Data with a Computer? .............................................................29
1.11.4 How Do I Make Calls or Listen to Music Using a Bluetooth Headset?..............................................29
1.11.5 What Is the Bluetooth Range?.............................................................................................................29
1.11.6 I Cannot Pair My Phone with Other Bluetooth Devices, Why? ..........................................................29
1.11.7 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth?..........................29
1.12 How Do I Add or Remove an Email Account?Email...................................................................................30
1.13 GPS Navigation............................................................................................................................................37

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HUAWEI U8860 Smartphone FAQs
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1.13.1 Does My Phone Support GPS Navigation?.........................................................................................37
1.13.2 How Can I Use Wireless Networks or GPS Satellites for Maps to Implement Location and
Navigation Functions? ...................................................................................................................................37
1.13.3 What Can I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS
Satellites?.......................................................................................................................................................37
1.13.4 When Indoor, My Phone Usually Fails to Locate My Position; When It Finally Locates My Position,
the Displayed Position Is Far from the Actual Position, Why? Does My Phone Support Voice Navigation? 38
1.14 What Are Smartphones?...............................................................................................................................38
1.15 What OS Does My Phone Run?...................................................................................................................38
1.16 How Do I Install the USB Driver for My Phone? Does My Phone Come with HiSuite? ............................38
1.17 What Is My Phone's CPU Frequency? I Use a Third-Party Application to Check the Frequency But the
Result Is Different from the Nominal Value, Why? .............................................................................................38
1.18 Does My Phone Support the Canvas? ..........................................................................................................39
1.19 Does My Phone Come with a Full Touchscreen?.........................................................................................39
1.20 Does My Phone Come with an Accelerometer? How Do I Use It?..............................................................39
1.21 Does My Phone Come with an FM Radio? How Do I Use It?.....................................................................39
1.22 Does My Phone Support a Digital Compass? ..............................................................................................39
1.23 How Much Available Space Does My Phone Provide?................................................................................39
1.24 Is My Phone's Antenna Embedded? .............................................................................................................40
1.25 Can I Download Themes to My Phone?.......................................................................................................40
1.26 Is My Phone's SIM Card Removable or Integrated? ....................................................................................40
1.27 Does My Phone Support Video Chat?..........................................................................................................40
1.28 How Do I Enter and Exit Safe Mode?..........................................................................................................41
1.29 Does My Phone Support Multi-Touch?........................................................................................................44
1.30 Does My Phone Support Scheduled Power-On and Power-Off? .................................................................44
1.31 Can I Use My Phone as a Portable Wi-Fi Hotspot? .....................................................................................44
1.32 Is My Phone's Touchscreen Capacitive or Resistive?...................................................................................44
1.33 What OSs Does My Phone Support If I Use It as a Modem?.......................................................................44
1.34 Does My Phone Support VPNs? ..................................................................................................................45
2 Common Settings........................................................................................................................46
2.1 How Do I Upgrade My Phone's Software? ....................................................................................................46
2.2 How Do I Install the ADB Driver?.................................................................................................................47
2.3 How Do I Configure Network Settings? ........................................................................................................50
2.4 Wi-Fi ..............................................................................................................................................................51
2.4.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My
Phone's Mobile Data Connection?.................................................................................................................51
2.4.2 Does My Phone Support Wi-Fi? ...........................................................................................................52
2.4.3 My Phone Is Connected to a Wi-Fi Network But Cannot Open Web Pages, Why?..............................52
2.4.4 What Can I Do If My Phone Can Detect Wi-Fi Signals from Devices Other Than a Wireless Router
After the Phone's Wi-Fi Is Turned On?..........................................................................................................52
2.4.5 How Can I Judge Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? .......................................................................................................................................53
2.4.6 I Am Connected to a Wi-Fi Hotspot But Cannot Access the Internet, Why?........................................53

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HUAWEI U8860 Smartphone FAQs
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Huawei Confidential
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2.4.7 What Can I Do If the Wi-Fi Option Is Unavailable or If My Phone Automatically Turns Off Wi-Fi
After I Turn It On?.........................................................................................................................................53
2.4.8 What Can I Do If My Phone's Wi-Fi Connection Often Disconnects? .................................................53
2.4.9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to
Both a Wi-Fi Network and a 3G Network?....................................................................................................54
2.5 Internet Access ...............................................................................................................................................55
2.5.1 How Do I Clear My Browser's Cache and Web History? .....................................................................55
2.5.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them?............55
2.5.3 Can I Log In to My Email Account from a Web Page?.........................................................................55
2.5.4 Can I Log In to My Online Banking Account Using the Browser or an Online Banking Client Installed
on My Phone? ................................................................................................................................................55
2.5.5 How Do I Save an Image on a Web Page?............................................................................................56
2.5.6 How Do I Set My Browser's Home Page?............................................................................................56
2.5.7 How Do I Save a Favorite Web Page? ..................................................................................................57
2.5.8 How Do I Enable or Disable My Phone's Mobile Data Connection? ...................................................57
2.5.9 Can I Use My Phone to Access the Internet During a Call? .................................................................57
2.6 Language and Keyboard.................................................................................................................................57
2.6.1 Does My Phone Support Text Input Using Handwriting or an Onscreen Keyboard? ...........................57
2.6.2 What Text Input Methods Does My Phone Support?............................................................................57
2.6.3 I Have Successfully Installed a New Text Input Method But Cannot Use It, Why?.............................57
2.6.4 How Do I Change the Font Size on My Phone's Screen? .....................................................................57
2.6.5 Does the Huawei Input Method Support Handwriting in Full-Screen Mode?......................................57
2.7 Screen Lock....................................................................................................................................................58
2.7.1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN? ..........................................58
2.7.2 How Do I Enable a Screen Lock That Must Be Unlocked Using a Pattern? ........................................58
2.7.3 How Many Times Can I Incorrectly Draw the Screen Unlock Pattern Before My Phone Is Locked?..58
2.7.4 How Do I Lock and Unlock the Screen?...............................................................................................58
2.8 Ebooks............................................................................................................................................................59
2.8.1 What Ebook Formats Does My Phone Support? What Is the Maximum Size for an Ebook to Be Read
on My Phone? ................................................................................................................................................59
2.9 Clock..............................................................................................................................................................59
2.9.1 Does My Phone Support Alarms When It Is Powered Off?..................................................................59
2.9.2 How Do I Add or Delete an Alarm?......................................................................................................59
2.10 USB Tethering..............................................................................................................................................60
2.10.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP?.........60
2.10.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? ...................................................................................................................................................63
3 Applications .................................................................................................................................64
3.1 What Third-Party Applications Does My Phone Support?.............................................................................64
3.2 How Do I Obtain Third-Party Applications?..................................................................................................64
3.3 How Do I Install, Manage, and Uninstall Applications?................................................................................65
3.3.1 How Do I Install Applications?.............................................................................................................65
3.3.2 How Do I Manage Applications?..........................................................................................................66

HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
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3.3.3 How Do I Uninstall Applications? ........................................................................................................67
3.4 I Cannot Install an Application, Why? How Can I Solve the Problem?.........................................................68
3.5 Are Third-Party APKs Installed on the Phone's Internal Storage or a microSD Card? ..................................68
3.6 How Do I Exit a Running Application? .........................................................................................................71
3.7 How Can I Solve the Power Consumption Problem Caused by Third-Party Applications? ..........................71
4 Others ............................................................................................................................................72
4.1 How Do I Check the Available Space on the Internal and External microSD Cards?....................................72
4.1.1 How Do I Check My Phone's Available RAM Space?..........................................................................72
4.1.2 What Is the Maximum Capacity of the External microSD Card Supported by My Phone? .................72
4.1.3 Running Android 4.1.1, Does My Phone Support Application Installation on an External microSD
Card?..............................................................................................................................................................73
4.2 What Data Can Be Backed Up on My Phone?...............................................................................................73
4.3 How Do I Use Contacts to Back Up and Recover My Contacts?...................................................................74
4.3.1 How Do I Back Up Contacts to a microSD Card?................................................................................74
4.3.2 How Do I Recover Contacts from a microSD Card? ............................................................................75
4.3.3 How Do I Use Backup to Back Up Data?.............................................................................................75
4.4 How Do I Cut or Copy Files or Folders from the Phone's Internal Storage to Its Internal microSD Card or an
External mciroSD Card? ......................................................................................................................................75
4.5 Common Skills...............................................................................................................................................76
4.5.1 How Do I Customize the Home Screen or Its Extensions?...................................................................76
4.5.2 How Do I Save Battery Power? ............................................................................................................76
4.5.3 How Do I Save Data Traffic?................................................................................................................77
4.5.4 What Can I Do If My Phone Runs Slowly? ..........................................................................................77
4.5.5 Can I Uninstall Applications Customized by My Operator?.................................................................77
4.5.6 Why Does My Customized Wallpaper Stretch Automatically?.............................................................77
4.5.7 What Data Will Be Lost If I Restore My Phone to Its Factory Settings?..............................................77
4.5.8 How Do I Increase My Phone's Internal Storage Space?......................................................................77
4.5.9 How Do I Disable Audible Touch Tones?.............................................................................................77
4.5.10 How Do I Turn the Screen On After It Turns Off Automatically? ......................................................78
4.5.11 How Do I Adjust the Screen Brightness?............................................................................................78
4.5.12 How Does My Phone's Key Backlight Save Battery Power?..............................................................78
4.5.13 How Do I Enable or Disable Airplane Mode? ....................................................................................78
4.5.14 How Do I Restore My Phone to Factory Settings? .............................................................................78
4.5.15 How Do I Set a Picture as a Contact's Photo Caller ID?.....................................................................78
4.5.16 How Do I Use My Phone as a USB Mass Storage Device?................................................................79

HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
Change History
Date
Author
Change Description

HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 1 of 86
1 Basics
1.1 Your Phone at a Glance

HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 2 of 86
1.2 Installation
1.2.1 How Do I Open the Back Cover?
Use your left hand to hold the phone at one end, and then use your right Thumb finger to open
a gap in the back cover in the groove.
1.2.2 How Do I Install a SIM Card, a microSD Card, and the
Battery?

HUAWEI Y300-01XX V100R001
HUAWEI U8860 Smartphone FAQs
Issue 01 (2011-11-15)
Huawei Confidential
Page 3 of 86