Huawei Mt7-l09 Installation guide

HUAWEI MT7-L09 Smartphone

Hotline FAQs

Issue

Date

2014-09-01

HUAWEI TECHNOLOGIES CO., LTD.

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Huawei Technologies Co., Ltd.

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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective

holders.

Notice

The purchased products, services and features are stipulated by the contract made between Huawei and

the customer. All or part of the products, services and features described in this document may not be

within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,

information, and recommendations in this document are provided "AS IS" without warranties, guarantees or

representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address:

Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website:

http://www.huawei.com

Email:

support@huawei.com

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

Contents

1 Basics.......................................................................................................................................... 1

1.1 Color schemes....................................................................................................................................................... 1

1.2 Selling points ........................................................................................................................................................ 2

1.3 Your phone at a glance........................................................................................................................................... 3

1.4 Installation ............................................................................................................................................................ 5

1.4.1 How do I remove the battery cover and take out the built-in battery? ................................................................... 5

1.4.2 How do I install the micro-SIM and microSD cards?........................................................................................... 5

1.5 Home screens........................................................................................................................................................ 7

1.5.1 How do I add or delete a home screen? ............................................................................................................... 7

1.5.2 Does my phone have a main menu?..................................................................................................................... 7

1.5.3 Can I add a widget to the home screen?............................................................................................................... 7

1.6 Fingerprint ............................................................................................................................................................ 7

1.6.1 How do I set a screen unlock fingerprint?............................................................................................................ 7

1.6.2 How do I enroll my fingerprint?.......................................................................................................................... 8

1.6.3 What are the functions of my fingerprint?............................................................................................................ 9

1.7 How do I assign a photo to a contact? ...................................................................................................................10

1.7.2 How many contacts can my phone save?............................................................................................................11

1.7.3 How do I add a contact to a group? ....................................................................................................................11

1.8 Text messaging.....................................................................................................................................................12

1.8.1 How do I change the input method when editing a message? ..............................................................................12

1.8.2 How do I delete a message from a message thread? How do I delete a message thread? ......................................12

1.8.3 How do I forward a text message, or send a text message to multiple recipients?.................................................12

1.8.4 How many English characters can be contained in a long text message? .............................................................13

1.8.5 How many text messages can be saved on my phone? ........................................................................................13

1.8.6 How do I set the SMS center number?................................................................................................................13

1.9 Calls.....................................................................................................................................................................13

1.9.1 What can I do if I can't make a phone call over a 4G network?............................................................................13

1.9.2 Can I record a call?............................................................................................................................................13

1.9.3 How do I switch between calls or merge two calls to have a conference call?......................................................13

1.10 Multimedia messaging........................................................................................................................................14

1.10.1 How do I send a multimedia message?.............................................................................................................14

1.10.2 Why can't I send or receive multimedia messages? ...........................................................................................15

1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message?......15

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

iii

1.10.4 Where are the multimedia message attachments saved? ....................................................................................15

1.11 Music.................................................................................................................................................................16

1.11.1 How are my songs sorted?................................................................................................................................16

1.11.2 How do I create a playlist?...............................................................................................................................16

1.11.3 What playback modes does my phone support? ................................................................................................16

1.11.4 How do I play songs in the background, and view the lyrics when a song is playing? ........................................16

1.12 Camera...............................................................................................................................................................16

1.12.1 If my phone has no microSD card inserted, can I use it to take photos or record videos?....................................16

1.12.2 Why can't I open some photos or videos? .........................................................................................................16

1.12.3 Where are my photos and videos saved? Can I change the save location?..........................................................17

1.12.4 How do I edit a photo or video or add a photo frame?.......................................................................................17

1.12.5 Does my phone support HD videos?.................................................................................................................17

1.12.6 Can I disable the shutter sound?.......................................................................................................................17

1.12.7 How do I switch between front and rear cameras? ............................................................................................17

1.12.8 What video formats and resolutions does my phone support?............................................................................17

1.12.9 What photo formats and sizes does my camera support?...................................................................................17

1.12.10 How do I switch between different shooting modes?.......................................................................................18

1.12.11 Why does my gallery display only the photos I have taken? ............................................................................18

1.13 Streaming media.................................................................................................................................................18

1.13.1 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call

ends? .........................................................................................................................................................................18

1.13.2 Why can't my phone play some streaming media? ............................................................................................18

1.13.3 What may cause poor quality of online streaming media played on my phone? .................................................18

1.13.4 Will playing online streaming media take up my phone's storage space? ...........................................................18

1.14 Bluetooth............................................................................................................................................................19

1.14.1 What files can be transmitted using Bluetooth?.................................................................................................19

1.14.2 How do I send a file using Bluetooth?..............................................................................................................19

1.14.3 Why can't my phone be discovered by other Bluetooth devices? .......................................................................19

1.14.4 What is the Bluetooth working range?..............................................................................................................19

1.14.5 Why can't I pair my phone with other Bluetooth devices?.................................................................................19

1.14.6 Can my computer use my phone's data connection through Bluetooth? Can I play games with other devices using

Bluetooth? .................................................................................................................................................................19

1.15 GPS navigation...................................................................................................................................................20

1.15.1 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?................20

1.16 Does my phone support FM radio? If yes, how do I save manually found channels? ............................................20

1.17 Can I download themes to my phone? Does my phone support live wallpapers? ..................................................21

1.18 Does my phone support video calls or video chats? .............................................................................................21

1.19 How do I take a screenshot?................................................................................................................................21

1.20 Does my phone support flash playback? If no, can I install a third-party flash player for flash playback?..............21

1.21 Does my phone come with a headset? What line order does my phone support?...................................................21

1.22 Preinstalled applications and versions .................................................................................................................22

1.22.1 HUAWEI MT7-L09 international general version ............................................................................................22

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

1.23 microSD card compatibility test..........................................................................................................................23

2 Common settings.................................................................................................................... 25

2.1 Email ...................................................................................................................................................................25

2.1.1 How do I configure email settings?....................................................................................................................25

2.1.2 Can I view emails when no Internet connection is available on my phone? .........................................................26

2.1.3 Does my phone support Gmail? .........................................................................................................................26

2.1.4 How do I synchronize contacts and calendar events?..........................................................................................26

2.2 Wi-Fi settings.......................................................................................................................................................26

2.2.1 How do I connect my phone to a Wi-Fi network?...............................................................................................26

2.2.2 What Wi-Fi protocols does my phone support?...................................................................................................27

2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection?................................................................27

2.2.4 Why can't my phone detect signals from Wi-Fi hotspots?....................................................................................27

2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet?

..................................................................................................................................................................................27

2.2.6 Why can't I connect to a Wi-Fi hotspot? .............................................................................................................27

2.2.7 What can I do if my phone's Wi-Fi connection automatically disconnects after the screen turns off?....................27

2.3 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data

connection?................................................................................................................................................................28

2.4 Can I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet?.....................................28

2.5 How do I set my phone to work as a modem and provide Internet access for computers? .......................................28

2.6 Tone settings ........................................................................................................................................................29

2.6.1 How do I set the phone ringtone?.......................................................................................................................29

2.6.2 How do I turn on or off vibration for incoming calls and messages?....................................................................29

2.6.3 How do I set a custom audio file as the ringtone or message tone?......................................................................29

2.6.4 Can I set a ringtone for a contact group?.............................................................................................................29

2.6.5 How do I disable touch sounds?.........................................................................................................................29

2.7 Languages and keyboards.....................................................................................................................................29

2.7.1 How do I change the system language? ..............................................................................................................29

2.7.2 What can I do if I can't use a newly installed text input method?.........................................................................29

2.7.3 How do I change the system font size?...............................................................................................................30

2.7.4 What text input methods does my phone support? ..............................................................................................30

2.8 Internet access......................................................................................................................................................30

2.8.1 How do I clear my browser's cache and browse history?.....................................................................................30

2.8.2 How do I view a web page in full screen or save a web page to bookmarks? .......................................................30

2.8.3 Can I log in to my email account using the browser on my phone?......................................................................30

2.8.4 Can I log in to my online bank account from my phone?.....................................................................................30

2.8.5 How do I save an image from a web page?.........................................................................................................30

2.8.6 How do I set the home page? .............................................................................................................................30

2.8.7 How do I save a web page for offline reading?...................................................................................................30

2.8.8 What can I do if my phone fails to access the Internet?.......................................................................................31

2.8.9 How do I turn on or turn off the mobile network?...............................................................................................31

2.8.10 How do I view my phone's data service status or turn off the data service?........................................................31

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

2.8.11 Can I use my phone to access the Internet during a call? ...................................................................................31

2.8.12 How do I switch between 4G, 3G, and 2G networks? ........................................................................................31

2.9 Screen lock...........................................................................................................................................................32

2.9.1 How do I set a screen unlock PIN?.....................................................................................................................32

2.9.2 How do I set the face unlock function?...............................................................................................................32

2.9.3 How do I set a screen unlock pattern? ................................................................................................................32

2.9.4 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock

the phone by sending an email from my Gmail?..........................................................................................................32

2.9.5 How do I lock and unlock the screen? ................................................................................................................32

2.10 Alarm.................................................................................................................................................................33

2.10.1 How do I add and remove an alarm? ................................................................................................................33

2.10.2 Will the alarms go off when my phone is powered off?.....................................................................................33

2.11 Applications........................................................................................................................................................33

2.11.1 What application formats does my phone support? Is Java supported?...............................................................33

2.11.2 How do I download third-party applications?....................................................................................................33

2.11.3 Can I change the default installation location for applications?..........................................................................33

2.11.4 How do I install, manage, and uninstall applications? .......................................................................................33

2.11.5 What can I do if I can't I install an application?.................................................................................................34

2.11.6 Why can't I install an application? ....................................................................................................................34

2.12 Third-party applications......................................................................................................................................34

2.12.1 Can I install applications to a microSD card?....................................................................................................34

2.12.2 Does my phone support online banking transitions?..........................................................................................34

2.13 Backup and restoration .......................................................................................................................................35

2.13.1 How do I back up and restore contacts?............................................................................................................35

2.13.2 Can I back up my contacts groups? ..................................................................................................................35

2.13.3 Does my phone support cloud backup and restoration?.....................................................................................35

2.13.4 What data can be backed up on my phone?.......................................................................................................35

2.14 How do I configure the weather settings?............................................................................................................35

2.15 What are the developer options?..........................................................................................................................35

2.16 Can I synchronize my phone's date and time with the network? ...........................................................................36

2.17 Can I use my phone as a USB flash drive? ..........................................................................................................36

2.18 How do I free up the internal storage?.................................................................................................................36

2.19 How can I adjust the screen brightness? ..............................................................................................................37

2.20 Does my phone have key backlight?....................................................................................................................37

2.21 How do I turn on or turn off airplane mode?........................................................................................................37

2.22 How do I restore my phone to its factory settings?...............................................................................................37

2.23 How do I enter and exit safe mode?.....................................................................................................................37

2.24 Does my phone support HDMI?..........................................................................................................................37

2.25 Does my phone support TV-out?.........................................................................................................................37

2.26 Does my phone support OTG? If yes, how do I use it? ........................................................................................37

2.27 What can I tell from the status indicator?.............................................................................................................38

2.28 Can I use other power adapters other than the provided one to charge my phone? ................................................38

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

3 Others....................................................................................................................................... 39

3.1 How do I save battery power?...............................................................................................................................39

3.2 How do I reduce my mobile data usage? ...............................................................................................................39

3.3 What can I do if my phone is experiencing slowdown issues?................................................................................39

3.4 Can I set my customized wallpaper not to stretch?.................................................................................................40

3.5 How do I enter recovery mode and restore my phone to its factory settings?..........................................................40

3.6 Can I scan a QR code using my phone?.................................................................................................................40

3.7 Does my phone support 3D acceleration?..............................................................................................................40

3.8 How do I know whether my phone has been rooted?.............................................................................................40

3.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic?.41

3.10 Can I use my phone for recording?......................................................................................................................41

3.11 Does my phone come with a protective film? ......................................................................................................41

3.12 Does my phone support mobile TV? ...................................................................................................................41

3.13 Can I edit Word, Excel, PPT, and PDF files on my phone?...................................................................................41

3.14 How is my phone's ROM allocated?....................................................................................................................42

3.15 How do I check the available storage in the phone memory and microSD card?...................................................42

3.16 What can I do if my phone runs out of power quickly? ........................................................................................43

3.17 Can I move icons in a folder to another screen?...................................................................................................43

3.18 How do I view call records?................................................................................................................................43

3.19 How do I turn on the scientific calculator? ..........................................................................................................43

3.20 How do I quickly move icons to different home screens?.....................................................................................44

3.21 Why do I have to re-lock an application after restarting my phone even though I already locked it before the restart?

..................................................................................................................................................................................44

3.22 Does my phone support micro-SIM card hot swapping?......................................................................................44

3.23 Why can't audio control of my camera function properly?....................................................................................44

3.24 Why can't I find in the contacts list the contact I just saved on the dialer screen?..................................................44

3.25 Why does the calculator still rotate after I set my phone's screen orientation?.......................................................44

3.26 Why doesn't the photo file name contain .pdf after I saved it in PDF format? .......................................................45

3.27 Why can't I change the ringtone and vibration settings of my email?....................................................................45

3.28 Why does my phone enter slip cover mode every time I turn on the screen?.........................................................45

3.29 Why can't my phone detect another device after that device is set to be visible to nearby Bluetooth devices?........45

3.30 Why can't I view screenshots in gallery when the photos are set to be displayed by timeline?...............................45

3.31 Why can't I input Chinese characters using the Google input method after I set the system language to Chinese? .45

3.32 Where can I set a unique ringtone for my messages? ...........................................................................................46

3.33 Why are my icons in different orders after I unlock the screen? ...........................................................................46

3.34 Why is "No lyrics" displayed on my music playback screen when I am playing an audio clip?.............................46

3.35 Why can't I enable the backup or restore function? ..............................................................................................46

3.36 Why can't I move an item using Magnification gestures?.....................................................................................46

3.37 Why can't I align icons when I tilt my phone using gesture control?.....................................................................46

3.38 Why can't I view the storage taken up by my applications?..................................................................................46

3.39 Why can't I delete the data usage record for the current date?...............................................................................47

3.40 Why distorted images are displayed when I play 8-core games?...........................................................................47

HUAWEI MT7-L09 Smartphone Hotline FAQs

Contents

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

vii

HUAWEI MT7-L09 Smartphone Hotline FAQs

1 Basics

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

1 Basics

1.1 Color schemes

Colors include obsidian black and moonlight silver.

HUAWEI MT7-L09 Smartphone Hotline FAQs

1 Basics

Issue 01 (2014-09-01)

Huawei Proprietary and Confidential

1.2 Selling points

The HUAWEI MT7-L09 is a HUAWEI developed mid-range to high-end smartphone based

on HUAWEI EMUI 3.0 (Android 4.4 supported).

Hisilicon Kirin 925 CPU, 4 x A15 1.8 GHz+4 x A7 1.3 GHz+micro core

6.0-inch in-cell display

4100 mAh (Typ.)/4000 mAh (rated)

16 GB ROM+2 GB RAM

Support Near Field Communication (NFC)

Support Long Term Evolution (LTE) networks and Cat6 (downlink: up to 300 Mbit/s,

uplink: up to 50 Mbit/s)

Portable Wi-Fi hotspot that complies with Wi-Fi 802.11 a/b/g/n

13 MP rear camera+5 MP front camera, 5th BSI CMOS sensor

DTS sound

Bluetooth 4.0, support BT 4.0 Bluetooth Low Energy (BLE)

Panoramic selfies

Photo watermarks

Simple UI

Ultra power saving mode

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