Huawei espace 7870 User manual

Huawei IP Phone eSpace 7870
V100R001C02SPC100
User Manual
Issue
01
Date
2012-06-20
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd.
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Copyright © Huawei Technologies Co., Ltd. 2012. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]

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User Manual
Contents
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ii
Contents
1 Safety Precautions.........................................................................................................................1
2 eSpace 7870 Overview..................................................................................................................3
2.1 Positioning .......................................................................................................................................................3
2.2 Features............................................................................................................................................................3
2.2.1 Graceful Appearance...............................................................................................................................3
2.2.2 Powerful Functions.................................................................................................................................3
2.3 Components......................................................................................................................................................4
2.3.1 Keys........................................................................................................................................................4
2.3.2 Indicators ................................................................................................................................................6
2.3.3 Icons........................................................................................................................................................7
2.3.4 Specifying the Function for an Account Indicator ..................................................................................8
2.3.5 External Ports..........................................................................................................................................9
2.3.6 Internal Ports.........................................................................................................................................10
2.4 Specifications.................................................................................................................................................10
2.4.1 Hardware Specifications .......................................................................................................................10
2.4.2 Technical Specifications........................................................................................................................ 11
3 Configuring eSpace 7870 ...........................................................................................................13
3.1 Configuration Using the LCD........................................................................................................................13
3.1.1 Setting the Language.............................................................................................................................13
3.1.2 Setting the Time and Date.....................................................................................................................13
3.1.3 Setting Time and Date Formats.............................................................................................................14
3.1.4 Setting the DHCP Time.........................................................................................................................14
3.1.5 Setting the Ring Tone............................................................................................................................14
3.1.6 Setting the Volume................................................................................................................................14
3.1.7 Configuring the Call Forward Function................................................................................................15
3.1.8 Configuring the Call Waiting Function.................................................................................................15
3.1.9 Setting DSS Keys..................................................................................................................................15
3.1.10 Setting the Send Key...........................................................................................................................16
3.1.11 Setting the Hot Line ............................................................................................................................16
3.1.12 Configuring the History Setting Function...........................................................................................17
3.1.13 Setting the Wallpaper..........................................................................................................................17
3.1.14 Enabling the Screensaver....................................................................................................................17

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3.1.15 Setting a Theme ..................................................................................................................................17
3.1.16 Setting the Backlight...........................................................................................................................17
3.2 Configuration Using the Web Page................................................................................................................18
3.2.1 Establishing a Configuration Environment...........................................................................................18
3.2.2 Accessing the Web Configuration Page ................................................................................................18
3.2.3 Tab Pages on the Web Configuration Page ...........................................................................................19
3.2.4 Status Tab Page .....................................................................................................................................19
3.2.5 Account Tab Page..................................................................................................................................20
3.2.6 Network Tab Page.................................................................................................................................22
3.2.7 DSS Key ...............................................................................................................................................24
3.2.8 Phone Tab Page.....................................................................................................................................35
3.2.9 Contacts Tab Page.................................................................................................................................50
3.2.10 Security Tab Page................................................................................................................................53
3.2.11 Saving Settings....................................................................................................................................54
4 Using eSpace 7870 .......................................................................................................................55
4.1 Overview........................................................................................................................................................55
4.1.1 Call Type...............................................................................................................................................55
4.1.2 Answer Mode........................................................................................................................................55
4.1.3 Group Listening ....................................................................................................................................55
4.1.4 Multiple Accounts.................................................................................................................................55
4.2 Making a Call.................................................................................................................................................56
4.2.1 Dialing ..................................................................................................................................................56
4.2.2 Redialing...............................................................................................................................................56
4.2.3 Calling Back..........................................................................................................................................56
4.2.4 Using the Call Record List to Make a Call ...........................................................................................56
4.2.5 Using Address Books to Make a Call....................................................................................................56
4.2.6 Using Speed Dial to Make a Call..........................................................................................................57
4.3 Answering a Call............................................................................................................................................57
4.3.1 Answering a Single Call........................................................................................................................57
4.3.2 Answering Multiple Calls .....................................................................................................................57
4.4 DND Function................................................................................................................................................57
4.5 Call Hold........................................................................................................................................................58
4.6 Call Mute........................................................................................................................................................58
4.7 Call Transfer...................................................................................................................................................58
4.8 Three-Party Conference .................................................................................................................................59
4.9 BLF Function .................................................................................................................................................59
4.10 SCA Function...............................................................................................................................................59
4.11 Pickup Function............................................................................................................................................60
4.12 Call Park.......................................................................................................................................................60
4.13 Address Book ...............................................................................................................................................60
4.13.1 Local Address Book............................................................................................................................60

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4.13.2 Blacklist ..............................................................................................................................................62
4.13.3 Remote Address Book.........................................................................................................................64
4.13.4 LDAP..................................................................................................................................................64
4.14 Messages......................................................................................................................................................65
4.14.1 Voice Messages...................................................................................................................................65
4.15 Expansion Modules......................................................................................................................................65
5 Maintaining eSpace 7870 ...........................................................................................................67
5.1 Managing Passwords......................................................................................................................................67
5.2 Restarting eSpace 7870..................................................................................................................................67
6 FAQs ..............................................................................................................................................68

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1 Safety Precautions
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1 Safety Precautions
General Requirements
Before you install and use the device, read these safety precautions carefully and observe
them during operation.
During storage, transportation, and operation of the device, keep the device dry.
During storage, transportation, and operation of the device, avoid collision and crash of
the device.
Never attempt to dismantle the device by yourself. In case of any fault, contact the
appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to make any
change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is
not liable to any consequences or legal issues due to such changes.
While using the device, observe all applicable laws, directives and regulations, and
respect the legal rights of other people.
Environmental Requirements
Place the device at a well-ventilated place. Do not dispose the device to direct sunlight.
Keep the device clean and free of dusts.
Place the device on a stable platform.
Do not place any object on top of the device. Otherwise, the device may be too hot
during operation. It can even be deformed or damaged by the heavy load.
Keep at least 10 cm between the device and the closest object for heat dissipation.
Do not place the device on or near any object that can easily catch fire, such as
something made of rubber.
Keep the device far away from any heat source or bare fire, such as a candle or an
electric heater.
Keep the device far away from any household appliance with strong magnetic field or
electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements
Do not let a child operate the device without guidance.
Do not let a child play with the device or any accessory. Swallowing the accessories may
lead to peril.

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Use the accessories provided or authorized by the manufacturer only.
The power supply of the device shall meet the requirements of the input voltage of the
device. Use the provided surge protection power socket only.
Before plugging or unplugging any cable, shut down the device and disconnect it from
the power supply.
While plugging or unplugging any cable, make sure that your hands are completely dry.
Do not tread on, pull, or over-bend any cable. Otherwise, the cable may be damaged,
leading to malfunction of the device.
Do not use an old or a damaged power cable.
During lightning weather, stop using the device and disconnect it from the power supply.
Unplug the power plug and the ADSL(Asymmetric Digital Subscriber Line) twisted pair
(the radio frequency cable) to avoid lightning strike.
If the device is not used for a long time, disconnect it from the power supply and unplug
the power plug.
Do not look directly into the optical interface and the laser-transmitting interface on the
device, or the infrared transmitting interface on the remote control with your eyes.
Otherwise, your eyes may be injured.
In any of the following cases, stop using the device, disconnect it from the power supply,
and unplug the power plug immediately: there is smoke emitted from the device, or there
is some abnormal noise or smell. Contact the specified maintenance center for repair.
Avoid any object (such as metal shavings) from entering the device from the heat
dissipation intakes.
Before connecting any other cable, connect the ground cable of the device first. Do not
disconnect the ground cable until you disconnect all other cables.
Make sure that the three-phase power socket is grounded reliably. The neutral line and
the live line shall not be connected inversely.
Do not scratch or abrade the shell of the device. This may lead to malfunctions of the
device. The shed painting material may also lead to skin allergy.
Cleaning Requirements
Before cleaning the device, stop using it and disconnect it from the power supply.
Use a piece of soft dry cloth to clean the device.
Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric
shock or other perils.

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2 eSpace 7870 Overview
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2 eSpace 7870 Overview
2.1 Positioning
Huawei IPPhone eSpace 7870 (eSpace 7870 for short) is a next generation 6-line IP phone
using Session Initiation Protocol (SIP). It has a variety of functions and is easy to use.
User-friendly interactive liquid crystal display (LCD) interface and high-fidelity voice quality,
perfect for frequent phone users, such as manager. eSpace 7870 concerns about demands of
enterprises and IP phone service providers and meets Voice over Internet Protocol (VoIP)
development requirements.
2.2 Features
2.2.1 Graceful Appearance
Streamlined design
Fashionable and decent color
Two 10/100/1000 Mbit/s Ethernet ports
2.2.2 Powerful Functions
Supports multiple standards, including SIP 2.0, UDP, TCP, TLS, RTP, RTCP, HTTP,
HTTPS,ARP, RARP, ICMP, DNS ( SRV record), DHCP, PPPoE, FTP, TFTP, NTP, and
Telnet.
Adopts digital signal processing (DSP) technology, ensuring high voice quality.
Provides various voice functions, such as calling number display, call waiting, call hold,
call forward, call transfer, Do Not Disturb (DND), mute, Three-Party Conference, and
dial after off-hook.
Provides high voice quality.

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2.3 Components
2.3.1 Keys
Table 2-1 lists eSpace 7870 keys and indicators.
Table 2-1 eSpace 7870 keys and indicators
Key and
Indicator
Description
Soft Key
Functions of the four soft keys are marked on the screen.
In the standby screen, they are marked as History, Directory, DND,
and Menu.
Conference
Creates a multi-party conference.
Power Indication
LED
Indicates the power supply status. When eSpace 7870 is powered on,
the indicator is on.
Line Key
Indicates account status.
You can also use the line keys as programmable keys for other use.
Message
Blinks when you receive a new voice message.
If there is no new voice message, the page for setting voice
connection code is displayed after you press this key.
If you have set a voice access code, the voice mailbox is accessed
after you press this key.

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Key and
Indicator
Description
Headset
On the dialing page or conversation page, press this key to change
the conversation mode.
If eSpace 7870 is in the handset mode, press this key to access
the headset mode. To restore the handset mode, press this key
again.
If eSpace 7870 is in the hand-free mode, press this key to access
the headset mode. To restore the hand-free mode, press this key
again.
Hold
Holds or unholds a call.
Memory Key
Functions as shortcut keys (such as Speed Dial, Hold, and Transfer)
after configuration.
Transfer
Transfers a call to another party.
Speaker
Answers an incoming call in the hand-free mode.
On the dialing page or conversation page, press this key to change
the conversation mode.
If eSpace 7870 is in the handset mode, press this key to access
the hand-free mode. To restore the handset mode, press this key
again.
If eSpace 7870 is in the headset mode, press this key to access the
hand-free mode. To restore the headset mode, press the Headset
key.
Redial
Redials a number.
In the standby state, press this key to access the page where numbers
that you have dialed are listed. Select a record and press this key
again to initiate a call.
Mute
Mutes or unmutes a call. If the call mute function is enabled, the peer
party cannot hear your voice and the icon is displayed on the
screen.
Volume
Adjustment Bar
Adjusts the volume in the handset, headset, or hand-free mode, or
the volume of the ring tone.
Navigation Key
Includes four arrow keys (up, down, left, and right), one OK key,
and one Xkey.
Arrow keys: move the cursor on difference pages.
OK key: access the menu that is selected or confirm an operation,
or answer an incoming call if any.
Xkey: cancel an operation, return to the upper-level menu, reject

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Key and
Indicator
Description
an incoming call (in the ringing state), or mute a call(in the
conversation state).
Digital Key
Enters alphanumeric and special characters.
To enter digits, lowercase letters, uppercase letters, and special
characters, switch the entering mode.
2.3.2 Indicators
Table 2-2 lists eSpace 7870 indicators.
Table 2-2 eSpace 7870 indicators
Indicator
Description
Power Indication LED
Steady green: eSpace 7870 is powered on.
Blinking green: A call comes or is muted.
Off: eSpace 7870 is powered off.
Message
Steady green: There is a new voice message.
Off: There is no new voice message.
Headset
Steady green: The headset is used during a conversation.
Off: The headset is not used during a conversation.
Line Key
Steady green: The account is in the dialing or talking
state.
Blinking green: The account receives or holds a call.
Off: The account is idle.
Line Key assigned with the
Share Call Appearance
(SCA) function
Steady green: The listened-on account is idle.
Blinking green: The listened-on account is occupied.
Off: The SCA function is disabled.
Line Key assigned with the
Busy Lamp Field (BLF)
function
Steady green: The listened-on account is idle.
Blinking green slowly: The listened-on account is in the
talking state.
Blinking green quickly: The listened-on account is in the
ringing state.
Off: The BLF function is disabled.
Memory Key assigned with
the BLF function
Steady green: The listened-on account is idle.
Steady red: The listened-on account is in the talking
state.
Blinking red: The listened-on account is in the ringing
state.
Off: The BLF function is disabled.

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2.3.3 Icons
Table 2-3 lists icons that may occur on the eSpace 7870 screen.
Table 2-3 Icons on the eSpace 7870 screen
No.
Icon
Description
1
This icon blinks when network connection
failed.
2
Indicates that an account failed to be
registered.
3
Indicates that an account is being registered.
4
Indicates that an account is registered
successfully.
5
Indicates a missed call.
6
Indicates an incoming call.
7
Indicates an outgoing call.
8
Indicates a missed call.
9
2aB
Indicates all input methods.
To switch input methods, press the key
corresponding to this icon.
10
123
Indicates digital input.
11
abc
Indicates lower-case input.
12
ABC
Indicates upper-case input.
13
Indicates that a call is muted.
14
Indicates that a call is held.
15
Indicates a voice mailbox.
16
Indicates that the call forward function is
enabled.
17
Indicates that the DND function is enabled.

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No.
Icon
Description
18
Indicates that the auto answer function is
enabled.
19
Indicates the handset mode.
20
Indicates the headset mode.
21
Indicates the hand-free mode.
22
Indicates that the volume is 0.
23
Indicates that the recording function fails to be
enabled.
24
Indicates that the recording function fails to be
disabled.
25
Indicates that the recording memory is full.
26
Indicates that recording fails.
27
Indicates that recording is ongoing.
28
Indicates that the VPN function is started.
29
Indicates the keyboard lock mode.
30
Indicates that there is an ongoing conference.
31
Indicates the image of a called party.
2.3.4 Specifying the Function for an Account Indicator
You can specify a function for an account indicator. For details, see 3.2.7 DSS Key.
Table 2-4 lists the icons corresponding to the functions that are specified for account
indicators. The icons are displayed on eSpace 7870's screen.
Table 2-4 Icons corresponding to the functions that are specified for account indicators
No.
Icon
Description
1
Indicates that an account indicator is set to implement a
function other than line indicator, BLF, speed dial, or remote
group.

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No.
Icon
Description
2
Indicates that an account indicator is set as the BLF
indicator, but the setting fails.
3
Indicates that an account indicator is set as the BLF indicator
and the listened-on account is idle.
4
Indicates that an account indicator is set as the BLF indicator
and the listened-on account is in the ringing state.
5
Indicates that an account indicator is set as the BLF
indicator and the listened-on account is in the talking
state.
6
Indicates that an account indicator is set to implement the
speed dial function.
7
Indicates that an account indicator is set to implement the
remote group function.
2.3.5 External Ports
Table 2-5 lists external ports on eSpace 7870.
Table 2-5 External ports on eSpace 7870
Port
Description
Ext
Connects an expansion module.
Buy an expansion module from the distributor, if
necessary.
Connects the external power supply.
Internet
Connects the Local Area Network (LAN) or the public
network.

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Port
Description
PC
Connects a computer.
When a computer uses this port to connect to eSpace
7870, eSpace 7870 functions as a Hub on the network.
2.3.6 Internal Ports
Table 2-6 lists internal ports on eSpace 7870.
Table 2-6 Internal ports on eSpace 7870
Port
Description
Connects a headset.
Connects a handset.
2.4 Specifications
2.4.1 Hardware Specifications
Table 2-7 eSpace 7870 hardware specifications
Item
Description
LAN port (PC port)
10/100/1000 Mbit/s self-adaptive
WAN port (Internet port)
10/100/1000 Mbit/s self-adaptive
Power adapter
Input: 100 to 240 V AC
Output: 5 V DC, 1.2 A
Power
4.2W
LCD
4.3″480x272 pixel 16.7M colors TFT-LCD

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Item
Description
Size (mm)
273 x 204 x 42
Weight (kg)
1.05
Working temperature
0 °C to 40 °C
Relative humidity
10% to 90%
Authentication standard
FCC/CE/ROHS
2.4.2 Technical Specifications
Table 2-8 eSpace 7870 technical specifications
Item
Description
Line
6 straight-through lines10 programmable soft keys (excluding line keys)
Voice quality
High-definition (HD) encoding, speaker, and handset
Protocol
SIP v1 (RFC 2543), SIP v2 (RFC 3261), IPv6, UDP/TCP/TLS,
Out-of-band DTMF (RFC 2833), In-band DTMF, SIP INFO DTMF,
STUN client (NAT traversal), DNS SRV (RFC 3263), Reliability of
provisional responses (RFC 3262), Offer/answer (RFC 3264),
Subscription for MWI events (RFC 3265), Dialog-state monitoring (RFC
4235), REFER (RFC 3515)
Function key
6 navigation keys, 1 volume adjustment bar, and 8 special function keys
(Voice Mail, headset, conference, hold, mute, transfer, redial, and speaker)
Voice feature
Full-duplex handset, speaker, and headset
Advanced DSP technology
Dynamic negotiation codec and voice effective load
Voice encoding standards including G723.1,G726,G729AB,G722,G.711
A-law/μ-law and iLBC.
In-band and out-band DTMF transmitting
Echo cancellation
Sidetone cancellation with support of advanced jitter buffer, packet delay,
and packet loss compensation
Technical
feature
User-friendly GUIs, remote address book download, XML browser,
call hold, call forward, DND, call transfer, call waiting, mute, redial, call
history, volume control, caller ID display,3-way conferencing,speed Dial,
and auto answer
Network
configuration
Network configuration keys, LCD, Web page, or Advanced Encryption
Standard (AES) encrypted configuration file
Manual static network configuration and dynamic network configurations

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Item
Description
provided by the DHCP server
Software
upgrade
Software upgrade using TFTP, FTP, HTTP, or HTTPS
Dedicated Uniform Resource Locator (URL) for downloading the
configuration file and upgrade file
Security
guarantee
HTTPS (server/client), Transport Layer Security (TLS), SRTP
(RFC3711), AES for encrypting AUTO-P configuration files

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3 Configuring eSpace 7870
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3 Configuring eSpace 7870
3.1 Configuration Using the LCD
When configuring functions of eSpace 7870, you must access the Basic Settings page or
Features page first.
To access the Basic Settings page, proceed as follows:
1. Press the soft key Menu in the standby state.
2. Select [Settings] and press the OK key.
3. Select [Basic Settings] and press the OK key.
To access the Features page, proceed as follows:
1. Press the soft key Menu in the standby state.
2. Select [Features]and press the OK key.
To access the Display page, proceed as follows:
1. Press the soft key Menu in the standby state.
2. Select [Display]and press the OK key.
3.1.1 Setting the Language
To modify the language on the eSpace 7870 LCD, proceed as follows:
1. Access the Basic Settings page.
2. Select [Language] and press the OK key.
3. Select a required language and press the soft key Save.
3.1.2 Setting the Time and Date
To set the time and date, proceed as follows:
1. Access the Basic Settings page.
2. Select [Time & Date] and press the OK key.
3. Select a setting mode as required.
−SNTP Settings
eSpace 7870 automatically obtains the Universal Time Coordinated (UTC) time from
a dedicated NTP server. Use the up and down keys to set configuration items such as
Time Zone, NTPServer1/NTPServer2, and Daylight Saving.

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To enable daylight saving, you must manually set related parameters on the Web page. Table 3-8 lists
details about these parameters.
−Manual Setting
Use navigation keys and digital keys to manually set the time and date.
4. Press the soft key Save.
3.1.3 Setting Time and Date Formats
eSpace 7870 allows users to set time and date formats as required. To set time and date
formats, proceed as follows:
1. Access the Basic Settings page.
2. Select [Time & Date Format] and press the OK key.
3. Select [Clock] and use the left and right keys to switch between time formats 24 Hour
and 12 Hour.
4. Select [Date Format], and use the left and right keys to switch among seven date
formats.
5. Press the soft key Save.
3.1.4 Setting the DHCP Time
Enable DHCP time, after obtaining time offset from the DHCP server and UTC time from the
NTP server, eSpace 7870 calculates the actual time.
1. Access the Basic Settings page.
2. Select [DHCP Time] and press the OK key.
3. Use the left and right keys to enable DHCP time.
To make DHCP time take effect, configure that eSpace 7870 obtains the IP address in DHCP mode,
enable DHCP time, and use SNTP to obtain UTC time.
4. Press the soft key Save.
3.1.5 Setting the Ring Tone
To set the ring tone, proceed as follows:
1. Access the Basic Settings page.
2. Select [Ring Tone] and press the OK key.
3. Use the up and down keys to select a ring tone.
4. Press the soft key Save.
3.1.6 Setting the Volume
eSpace 7870 allows you to adjust the volume of the handset, speaker, headset, and ring tone.
If you want to cancel the setting, press the soft key Back to return to the previous menu.
During a conversation, the volume adjustment bar is used to adjust the volume of the current
answer mode (handset, speaker, or headset).

Huawei IP Phone eSpace 7870
User Manual
3 Configuring eSpace 7870
Issue 01 (2012-06-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
15
In the standby or ringing state, the volume adjustment bar is used to adjust the volume for the
ring tone.
3.1.7 Configuring the Call Forward Function
eSpace 7870 supports three call forward modes: Always Forward, Busy Forward, and No
Answer Forward.
To configure the call forward function, proceed as follows:
1. Access the Features page.
2. Select [Call Forward] and press the OK key.
3. Select a call forward mode and press the OK key.
4. Press the soft key Switch enable or disable it.
5. Enter the forwarded-to number.
6. Press the soft key Save.
If you set the call forward mode to No Answer Forward, you must set After Ring Times.
To implement fast call forward, assign the call forward function to a DSS key. For details, see
3.2.7 DSS Key.
3.1.8 Configuring the Call Waiting Function
When you are in a conversation and a new call comes, you can make the new call wait.
To configure the call waiting function, proceed as follows:
1. Access the Features page.
2. Select [Call Waiting] and press the OK key.
3. Press the soft key Switch to enable or disable the call waiting function, and enable or
disable the prompt tone.
4. Press the soft key Save.
After configuring the call waiting function, register this function on the SIP server. To register
the calling waiting function on the SIP server, proceed as follows:
1. Pick up the phone or press the key Speaker.
2. Enter *58#, and press the soft key Send.
eSpace 7870 plays an announcement indicating that the function has been registered
successfully. The call waiting function takes effect.
3.1.9 Setting DSS Keys
eSpace 7870 provides Direct Station Selection (DSS) keys. You can assign various functions
to DSS keys for using these functions quickly. DSS keys include memory keys, line keys,
programmable keys, and expansion keys.
eSpace 7870 allows you to set memory keys, line keys, and expansion keys.
You can set DSS keys on the Web page. For details, see 3.2.7 DSS Key.
To set memory keys or line keys, proceed as follows: