Huawei eSpace 7910 Operating and safety instructions

Huawei 7910 IP Phone
V200R003C30
Product Overview
Issue
02
Date
2017-12-29
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
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Huawei Technologies Co., Ltd.
Address:
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Huawei 7910 IP Phone
Product Overview
Preface
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Preface
Purpose
This document provides the positioning, highlights, features, and technical specifications of
Huawei 7910 IP Phone.
Intended Audience
This document is intended for:
End users
Agent engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Conventions
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Description
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not avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.
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and tips.
NOTE is used to address information not related to

Huawei 7910 IP Phone
Product Overview
Preface
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Symbol
Description
personal injury, equipment damage, and environment
deterioration.
Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 02 (2017-12-29)
This issue is the second official release for Huawei 7910 V200R003C30SPC700, and includes
the following changes:
Updated the content about 1 Product Positioning and Highlights, 2.1.3 Features Available for
Specific Network Environments and 3 Technical Specifications.
Issue 01 (2017-04-28)
This issue is the first official release.

Huawei 7910 IP Phone
Product Overview
Contents
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Contents
Preface ............................................................................................................................................... ii
1 Product Positioning and Highlights..........................................................................................1
2 Features and Functions ................................................................................................................3
2.1 Multiple Services..........................................................................................................................................................3
2.1.1 Audio Call..................................................................................................................................................................3
2.1.2 Phone Features...........................................................................................................................................................3
2.1.3 Features Available for Specific Network Environments............................................................................................5
2.1.4 Customized Services..................................................................................................................................................9
2.2 High-Fidelity Voice Quality..........................................................................................................................................9
2.3 Superb Network Adaptability .....................................................................................................................................10
2.3.1 Multiple Methods for Obtaining IP Addresses.........................................................................................................10
2.3.2 QoS..........................................................................................................................................................................10
2.4 Quick and Easy Operation ..........................................................................................................................................10
2.4.1 Easy Installation.......................................................................................................................................................10
2.4.2 Diversified and Easy-to-Use Function Buttons .......................................................................................................10
2.5 Multiple Auxiliary Ports .............................................................................................................................................10
2.5.1 Headset Port.............................................................................................................................................................10
2.5.2 External PC Port ......................................................................................................................................................10
2.6 Enhanced Maintainability........................................................................................................................................... 11
2.6.1 Status Query............................................................................................................................................................. 11
2.6.2 Phone Diagnosis ...................................................................................................................................................... 11
2.6.3 Diagnostics .............................................................................................................................................................. 11
2.6.4 Local Upgrade ......................................................................................................................................................... 11
2.6.5 Automatic Upgrade..................................................................................................................................................11
2.6.6 Terminal Management .............................................................................................................................................11
2.7 Reliability ................................................................................................................................................................... 11
2.7.1 Multi-Registration.................................................................................................................................................... 11
2.7.2 eSight Redundancy ..................................................................................................................................................12
2.7.3 Authentication Server Redundancy (Only in EC6.X and IMS+UC)........................................................................12
2.7.4 Directory Server Redundancy (Only in EC6.X and IMS+UC)................................................................................12
2.7.5 NTP Server Redundancy..........................................................................................................................................12
2.8 Security.......................................................................................................................................................................12

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3 Technical Specifications ............................................................................................................13

Huawei 7910 IP Phone
Product Overview
1 Product Positioning and Highlights
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1 Product Positioning and Highlights
Huawei 7910 is an easy-to-use, full-featured 6-line IP phone. It provides a user-friendly UI,
supports function-rich programmable buttons, and delivers high-quality call services, making
it an icon of new-generation budget-friendly IP phones.
Huawei 7910 has the following features:
Six lines
2.83-inch color Liquid Crystal Display (LCD) screen, 320 x 240 high-resolution
AdvancedAudio Coding-Low Delay (AAC-LD) super-wideband voice codec with a
sample rate as high as 48 kHz
Two GE Ports; support for Power over Ethernet (PoE)
Ten programmable buttons for various customized services
Figure 1-1 shows the appearance of Huawei 7910.

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Product Overview
1 Product Positioning and Highlights
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Figure 1-1 Huawei 7910
Figure 1-2 shows the appearance of the wall-mount bracket.
Figure 1-2 Wall-mount bracket of the IP phone

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2 Features and Functions
2.1 Multiple Services
Huawei 7910 can work in different network environments, including Enterprise
Communications (EC6.X), Unified Communications (UC2.0, UC2.X), Contact Center (CC),
IP Multimedia Subsystem (IMS), IMS+UC,Asterisk, BroadSoft, and other third-party
networks. In such network environments, Huawei 7910 provides basic call services and
various supplementary services, helping users improve their work efficiency. This chapter
describes the basic call services, features, service support in different network environments,
and customized services of Huawei 7910.
This article describes all the following phone features in EC6.X, UC2.X and IMS+UC network
environments. For information about service support of Huawei 7910 in UC2.0, CC, IMS, Asterisk, and
BroadSoft network environments, see the Specification List of Huawei 7910.
2.1.1 Audio Call
Working with SIP servers, Huawei 7910 can communicate with intra-office analog phones,
SIP-based IP phones, Public Switched Telephone Network (PSTN) phones, and mobile
phones.
2.1.2 Phone Features
Multiple Lines
Huawei 7910 supports a maximum of three accounts to register at the same time.
Huawei 7910 provides two lines. Each account can be assigned two lines concurrently.
Huawei 7910 displays the line usage details of each account, including whether the
bound account is registered and call status.
Huawei 7910 supports line switch with a line button.
Mute
Huawei 7910 allows a user to mute an ongoing call.After muting the call, the user can still
hear the peer party, but the peer party cannot hear the user. The mute icon is displayed on the
status bar of the user's phone screen.

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Caller ID
Huawei 7910 displays the number of an incoming call.
Call History
Huawei 7910 records the call history of all answered, missed, and dialed calls, allowing users
to:
View the call history on the home screen, even during a call.
Add contacts from the call history to the local address book.
Delete one or more contacts from the call history, or clear the call history.
Call or edit a contact from the call history.
Phone Lock
Huawei 7910 supports automatic and manual phone lock.A password is required to unlock
Huawei 7910.
PoE
Huawei 7910 supports PoE.
Languages
Huawei 7910 allows users to switch between languages.
Display:Arabic, Chinese (simplified and traditional), English, French, Portuguese,
Russian, Spanish, Turkish, German, Polski, and Hungarian
Input: Chinese simplified, English, French, Portuguese, Spanish, Russian, Polski, and
Hungarian
Local Conference
Huawei 7910 allows a user to hold an ongoing call with another party and set up a call with a
third party for a local conference after the two calls have local audio mixing. After the local
conference is set up, the user can add more participants (a maximum of six participants
including the conference initiator), mute participants, remove participants, or end the
conference.
Hotline
The hotline service allows Huawei 7910 to automatically connect to a preset number (hotline
number) when a user does not press any key within the preset hotline delay time after picking
up the phone. The hotline number and hotline delay time must be set on Huawei 7910
beforehand.
Speed Dial
Huawei 7910 allows users to program the numbers that they dial most often on line buttons
and programmable buttons. Once a user presses a speed dial button, a call is made to the
preset number.

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Emergency Call
Accounts registered on Huawei 7910 can make emergency calls even if Huawei 7910 is
locked or unregistered.
Contacts
Huawei 7910 stores a maximum of 1000 contacts, recording detailed contact information,
such as the profile picture, name, department, and phone number. Contacts can also be
grouped.
Users can add, modify, or delete contacts.
Users can add, modify, or delete contact groups.
Users can call or edit a contact from the contact list.
Users can import or export contact files in .csv or .vcf format through the web page.
LDAP Directory
Huawei 7910 can be connected to third-party directory servers through the Lightweight
DirectoryAccess Protocol (LDAP) interface, allowing access to enterprise employees'
information (such as name, department, and phone number). Huawei 7910 supports directory
servers such as MicrosoftActive Directory (AD).
Huawei 7910 displays information searched out from the LDAP directory in real time.
Huawei 7910 allows users to perform other operations on the search result, for example,
viewing contact details, saving the contact information, and directly placing a call.
Dialing Rule
Huawei 7910 allows users to set dialing rules. If the number a user dials matches a preset
dialing rule, Huawei 7910 automatically converts the number (prefixing the number or
replacing the number) according to that rule and calls the converted number when the preset
delay time expires.
2.1.3 Features Available for Specific Network Environments
Call Hold
Huawei 7910 supports call hold. If a user wants to place a new call during an ongoing call, the
user can tap the hold button to hold the ongoing call or press the line button to switch to a new
line and hold the ongoing call.
Call Waiting
Huawei 7910 allows users to enable or disable call waiting. When call waiting is enabled and
the current line is being occupied, a user will be notified of any incoming call that comes from
another idle line. The user can then press an appropriate softkey to answer the new call.
Call Transfer
Huawei 7910 allows a user to transfer an ongoing call to a specified user. The other party of
the call can then talk with the specified user. Huawei 7910 supports two types of call transfer
modes: blind, semi-consult (available only in EC6.X and UC2.X), and consult.

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Call Forward
Huawei 7910 is able to forward calls to the preset phone number or voice mailbox. Huawei
7910 supports four types of call forward modes: Call Forward All (CFA), Call Forward Busy
(CFB), Call Forward No Answer (CFNA), and Call Forward Offline (CFO). These four
modes can be enabled concurrently.
Call Deflection
Huawei 7910 allows a user to transfer an incoming call to a specified user, with no need for
the user to set up a call with this specified user. The other party of the call can then talk with
the specified user.
Pickup
Huawei 7910 allows a user to answer the call for a specified user.
Group Pickup
Huawei 7910 allows a user to answer the calls for other members in the same pickup group. If
multiple phones in the pickup group ring, the phone that rings first will be picked up.
Distinctive Ring
Huawei 7910 supports different ringtones for intra-office and outer-office calls.
ACB
In theAutomatic Callback (ACB) service, if the number a user dials is busy or has no
response, the user can press theACB softkey and hang up. The server, when detecting that the
called party is reachable, automatically calls the calling party. When the calling party picks up
the phone, the server calls the called party to set up a call between them.
Call Park
The call park service allows a user to park a call on the current phone but retrieve the parked
call on another phone.
BLF (Available only in EC6.X and UC2.X)
The BLF allows users to set the accounts to be monitored on line buttons and programmable
buttons. The status of such accounts can be monitored according to the colors of the LEDs for
the buttons.
DND
When Do Not Disturb (DND) is enabled, no calls will be received.
Advanced Secretary Service
The advanced secretary service allows both a manager and a secretary to share a same phone
number. When there is an incoming call, the manager's and secretary's phones ring

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simultaneously. After answering the call, the secretary can call the manager through the
private line. The manager then can press the line button to answer the call.
Voicemail
The voicemail service allows users to never miss a call by saving all unanswered calls to the
user's preset voice mailbox.
Visual Voicemail (Available only in EC6.X and IMS+UC)
The visual voicemail is supported only when the Movius UMS is used.
Huawei 7910 supports visual voicemail, which allows users to view related information when
retrieving a message. The information includes the calling number, time when a voice
message was left, and number of messages.
When listening to a message, users can perform the following operations: pause, resume, fast
forward, rewind, forward, listen to the previous/next message, call back, and delete.
Linkage
Users can use a linked eSpace Desktop, on behalf of Huawei 7910, to make, answer, and hang
up a call. In addition, status information is synchronized between Huawei 7910 and the linked
eSpace Desktop.
UC Directory
Huawei 7910 allows users to query enterprise employees' information including the profile
picture, name, department, and phone number. Huawei 7910 displays the search result
returned from the server after a user enters the search criteria on the directory screen. Users
can further perform operations on the search result, for example, querying details of a
searched contact, saving a searched contact to the local address book, and directly calling a
searched contact.
Instant Conference
Huawei 7910 allows a user to initiate a voice conference by pressing the conference button.
The conference moderator (initiator) can perform operations such as adding, removing, or
muting participants.
Group Conference
Huawei 7910 allows a user to initiate a voice conference with all contacts in a contact group.
A conference invitation will be sent to all these contacts. The conference moderator (initiator)
can perform operations such as adding, removing, or muting participants.
One-Key Switch
Huawei 7910 supports one-key switch, allowing users to switch calls back and forth between
Huawei 7910 and any other bound IP phone or mobile phone.
Name and Department Display
Huawei 7910 displays the peer party's name and department for incoming or outgoing calls.

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Profile Picture Display
Huawei 7910 displays the peer party's profile picture for incoming and outgoing calls.
Call Recording (Available only in EC6.X and UC2.X)
Huawei 7910 allows a user to start or stop the recording of an ongoing call. The recorded call
is saved on the server.
Status Display (Available only in IMS+UC)
Huawei 7910 can display the status of contacts in the call history, contact list, and directory.
Extension Mobility
Huawei 7910 supports extension mobility. After a user logs in to an IP phone and modifies
user configurations, extension mobility automatically synchronizes the modified user
configurations to the corresponding file on the server. When the user successfully logs in to
another IP phone using the same account, this IP phone automatically obtains the latest user
configurations from the server. The user configurations include the contacts, call history,
programmable buttons, server addresses, and services to which the user has subscribed.
Hunt Group (Available only in EC6.X and UC2.X)
Huawei 7910 supports hunt group. In an enterprise, employees in the same field can be added
to a hunt group, with the group access code configured.After a user dials the access code of
this hunt group, the system calls members in the hunt group, and the phones in the hunt group
ring in the specified ringing mode (simultaneous ringing, sequential ringing, or cyclic ringing).
If no one in the hunt group answers the call, the call is transferred to the voicemail or a
specific number.
Paging (Available only in UC2.X)
Huawei 7910 supports paging. In an enterprise, multiple numbers that have the same
broadcast subject are added to a paging group, and members in this group are either initiators
or recipients. An initiator can dial the access code of their own paging group to implement
voice broadcast to all recipients. The recipients' phones automatically go off-hook to receive
the broadcast.
Abbreviated Dialing
Abbreviated dialing allows a user to dial an abbreviated number instead of a complete called
number to connect to the called party.
Absence Service (Available only in IMS+UC)
When unable to answer incoming calls, a user can enable the absence service. Then, calling
parties hear an announcement indicating that the user is not at the desk.
OCB (Available only in EC6.X and UC2.X)
After outgoing call barring (OCB) is enabled, the phone's national and international toll call
rights are password-controlled. Users can password-control national toll calls, international
toll calls, or both on the phone.

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Called Party Control (Available only in IMS+UC)
In the called party control scenario, even if the calling party disconnects the call, the call is
not released within a certain period but is placed on hold. The calling party can resume the
call within that period.
Intercom
The intercom function enables users within an enterprise to easily communicate with each
other.
Anonymous Call
With the anonymous call function enabled on a user's phone, the user's information will not be
displayed on the phone of any called party.
MCID (Available only in IMS+UC)
The malicious call identification (MCID) function allows users to identify an incoming call
asa malicious one.
2.1.4 Customized Services
Ringtone Setting
Huawei 7910 allows users to customize ringtones for each contact or contact group. Users can
also import ringtones.
Huawei 7910 supports .wav ringtones using PCM coding.
Wallpaper Setting
Huawei 7910 allows users to import and customize wallpapers.
Huawei 7910 supports wallpapers in .png, .bmp, or .jpg format.
XML Application
Huawei 7910 supports XML applications, allowing users to access a third-party server. The
information obtained from the third-party server will be displayed on the LCD screen of
Huawei 7910.
2.2 High-Fidelity Voice Quality
In terms of the digital signal processing (DSP) algorithm, Huawei 7910 employs various
technologies including VAD, AGC, CNG, and PLC, and supports international audio codec
protocols, including AAC-LD, G.722, G.711a, G.711μ, G.729AB, and iLBC. It also supports
automatic protocol adaptation, choosing a suitable codec protocol for the peer device. These
features can therefore ensure a high quality of voice.
As for the integral components of Huawei 7910, the speaker, handset, and headset all provide
high-fidelity voice quality.

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2.3 Superb Network Adaptability
2.3.1 Multiple Methods for Obtaining IP Addresses
Huawei 7910 applies to various networking environments. A user can manually set a static IP
address or obtain a dynamic IP address through the Dynamic Host Configuration Protocol
(DHCP).
2.3.2 QoS
Huawei 7910 supports Layer 2 (802.1Q or 802.1p) and Layer 3 (ToS or DSCP) configurations,
providing optimal voice quality over an IP network.
2.4 Quick and Easy Operation
2.4.1 Easy Installation
Users can use Huawei 7910 by simply connecting it to the Internet and configuring it on the
LCD screen or web management page. This shows the user-centered design.
Huawei 7910 also provides the automatic deployment function. Administrators prepare
configuration files on the file server. When powered on, Huawei 7910 automatically obtains
network parameters from the DHCP server and loads the desired configuration files on the file
server. This ensures the plug-and-play convenience.
2.4.2 Diversified and Easy-to-Use Function Buttons
Huawei 7910 provides several types of keys and buttons, including number keys, softkeys,
navigation buttons, fixed function buttons, and line buttons. Their functions are as follows:
Softkeys: The LCD screen shows context-sensitive softkeys depending on the operation
that is being performed, greatly simplifying the difficulty in using services.
Fixed function buttons: Frequently-used functions correspond to several buttons. These
buttons are arranged in different areas by functions. Users can use related functions by
simply pressing the buttons instead of operating menus, which makes Huawei 7910
easier to use.
2.5 Multiple Auxiliary Ports
2.5.1 Headset Port
Huawei 7910 provides a headset port (RJ-9), allowing users to use a headset to free up their
hands.
2.5.2 External PC Port
Huawei 7910 provides a 10/100/1000 Mbps port for connecting to a PC.Additional cabling is
unnecessary when Huawei 7910 is deployed with a PC, which reduces cabling costs.

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2.6 Enhanced Maintainability
Huawei 7910 allows users to quickly locate and rectify faults on the advanced setting screen,
or through diagnostics or eSight.
2.6.1 Status Query
Huawei 7910 allows users to query its version information and network connection status. It
displays registration or network connection faults directly on the screen.
2.6.2 Phone Diagnosis
Huawei 7910 provides various diagnosis functions, including screen, backlight, indicator,
microphone, and system diagnosis.
2.6.3 Diagnostics
Huawei 7910 reports key maintenance information including registration success, registration
failure, network disconnection, and phone fault information to a log server. Maintenance
engineers can use the diagnostics to locate and rectify faults in a timely manner.
2.6.4 Local Upgrade
Huawei 7910 supports local upgrade. In this upgrade mode, a user can select the local upgrade
file on the web configuration page for Huawei 7910 system upgrade.
2.6.5 Automatic Upgrade
Huawei 7910 supports automatic upgrade. It can search for available upgrade software and
complete the system upgrade automatically. This ensures that the current software is the latest
and most stable version, and significantly reduces maintenance workload.
2.6.6 Terminal Management
Huawei 7910 can be remotely managed by eSight/TMS. eSight/TMS supports various
operations on Huawei 7910, including reboot, centralized configuration, general upgrade,
configuration obtaining and system diagnostics export.
2.7 Reliability
2.7.1 Multi-Registration
Huawei 7910 supports sequential registration:
Huawei 7910 sends registration messages to a SIP server at intervals of half of the registration
interval. If the active SIP server fails, the IP phone registers with the standby SIP server. If the
standby SIP server also fails, the IP phone registers with the local SIP server. Services are
interrupted during the SIP server switching. After the IP phone registers with a SIP server
successfully, its services become available again.

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2.7.2 eSight Redundancy
Huawei 7910 supports eSight redundancy. The domain name configured on the DNS server is
mapped to two eSight IP addresses, one active and one standby. When Huawei 7910 receives
the IP addresses resolved by the DNS server, Huawei 7910 first initiates a connection request
to the active eSight. If the active eSight fails to respond, Huawei 7910 connects to the standby
eSight.
2.7.3 Authentication Server Redundancy (Only in EC6.X and
IMS+UC)
In the EC6.X network environment, Huawei 7910 supports uPortal server redundancy.
During Huawei 7910 login authentication, if the active uPortal server fails, Huawei 7910
automatically switches to the standby uPortal server to ensure functional services.
In the IMS+UC network environment, Huawei 7910 supportsAA server redundancy.
During Huawei 7910 login authentication, if the active AA server fails, Huawei 7910
automatically switches to the standbyAA server to ensure functional services.
2.7.4 Directory Server Redundancy (Only in EC6.X and IMS+UC)
Huawei 7910 supports directory server redundancy. During directory query, if the active
directory server fails, Huawei 7910 automatically switches to the standby directory server for
a query.
2.7.5 NTP Server Redundancy
Huawei 7910 supports NTP server redundancy. During time update, if the active NTP server
fails, Huawei 7910 automatically switches to the standby NTP server for time
synchronization.
2.8 Security
To ensure the security of user information, Huawei 7910 provides the following security
protection measures:
Different permissions for administrators and common users. Users can perform advance
settings only when they provide the correct administrator password.
Encryption of media streams by using 128-bit key sizeAdvanced Encryption Standard
(AES), preventing any unauthorized eavesdropping during a conversation.
Encryption of SIP signaling based on Transport Layer Security (TLS).
Web-based service configuration using HTTPS, ensuring secure access.
802.1x authentication by account and password, allowing secure access to Ethernet
switches.
Certificate-based 802.1x authentication.
Import of multiple certificates for identity authentication.
Encrypted data transmission using LDAPs.
Secure system access using 802.1x Logoff-Proxy, protecting the enterprise network
against unauthorized intrusion.

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3 Technical Specifications
Hardware Specifications
Table 3-1 lists the hardware specifications of Huawei 7910.
Table 3-1 Hardware specifications
Feature/Mod
ule
Specification
Screen
2.83-inch, 320 x 240 pixels
LEDs
Line button, Message Waiting Indicator (MWI), Mute, Speaker, Call
History, Headset, and programmable button LEDs
Foot stand
One foot stand with two adjustable angles
Buttons
Two line buttons
Five navigation buttons: Up/Down/Left/Right/OK
Ten programmable buttons
Four softkeys
Four fixed function buttons with LEDs: Speaker, Headset, Mute, and
Call History
Seven fixed function buttons without LEDs: Home, Message,
Volume, Contact, Hold, Conference, and Call Transfer
External ports
Two GE ports: 10/100/1000 Mbps adaptive and support for VLAN
configuration
One handset port: RJ-9
One headset port: RJ-9
PoE energy
consumption
class
Class 1
Power adapter
Input: 100 to 240 V AC
Output: 5 V DC, 2 A
Support for China, Europe, America, Britain, Brazil and Australia

Huawei 7910 IP Phone
Product Overview
3 Technical Specifications
Issue 02 (2017-12-29)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
14
Feature/Mod
ule
Specification
standards
Dimensions
231 mm x 208 mm x 103 mm
Operating
temperature
0°C to 45°C
Storage
temperature
-25°C to +70°C
Operating
humidity
10% to 95%
Storage
humidity
10% to 95%
Power
consumption
3.84 W
Weight
(approx.)
0.85 kg
Certification
CE/FCC/RoHS/WEEE/REACH/UL/SASO
Table 3-2 lists the hardware specifications of the Huawei 7910 wall-mount bracket.
Table 3-2 Hardware specifications of the Huawei 7910 wall-mount bracket
Feature/Mod
ule
Specification
Spare parts
Three screws, three anchor bolts, and six washers
Material
ABS
Storage
temperature
-25°C ~ +70°C
Storage
humidity
10% ~ 95%
Dimensions
237mm x 194mm x 87mm
Weight
249g
Certification
RoHS/WEEE/REACH
Technical Specifications
Table 3-3 lists the technical specifications of Huawei 7910.