Huawei eSpace 6870 User manual

Huawei IP Phone eSpace 6870
User Manual
HUAWEI TECHNOLOGIES CO., LTD.

Huawei IP Phone eSpace 6870
V100R001
User Manual
Issue 01
Date 2011-07-01
Huawei Technologies Proprietary

Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free to contact our local office
or Huawei headquarters.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [email protected].
Copyright © Huawei Technologies Co., Ltd. 2011. All rights reserved.
No part of this document may be reproduced or transmitted in any form or
by any means without prior written consent of Huawei Technologies Co.,
Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei
Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the
property of their respective holders.
Notice
The information in this document is subject to change without notice.
Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any
kind, express or implied.
Huawei Technologies Proprietary

Huawei Technologies Proprietary

EchoLife ET685 IP Phone User Manual Contents
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Contents
1Safety Precautions..................................................................................... 2
2Product Overview...................................................................................... 5
Packing List.........................................................................................................5
Features................................................................................................................6
Hardware Specifications......................................................................................7
Technical Specifications......................................................................................8
3Installing the eSpace 6870....................................................................... 11
Cable Connections.............................................................................................11
Starting the eSpace 6870....................................................................................13
Safety Compliance.............................................................................................13
Warranty of Quality...........................................................................................13
4Configuring the eSpace 6870.................................................................. 14
Configuring the Phone Through the Keypad .....................................................14
Configuring the Phone Through the Web Browser............................................18
Accessing the Web Configuration Menu..................................................18
Configuration Page............................................................................................19
Saving the Configuration Changes...........................................................24
Rebooting the eSpace 6870 Remotely......................................................24
5Using the eSpace 6870............................................................................. 25
Getting to Know the Keyboard..........................................................................25
Instructions of Using the Phone.........................................................................27

EchoLife ET685 IP Phone User Manual Contents
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Handset, Speakerphone, and Headset Modes ...........................................27
Multiple SIP Accounts and Lines.............................................................27
Making a Call...........................................................................................28
Making a Call by Using an IP Address.....................................................29
Quick IP Call Mode..................................................................................30
Answering a Call......................................................................................30
DND .........................................................................................................30
Call Waiting/Call Holding........................................................................31
Muting......................................................................................................31
Call Transfer.............................................................................................31
Three-Way Conference Call.....................................................................32
Voice Messages........................................................................................32
Manager and Secretary Function..............................................................33
BLF Function............................................................................................34
6Restoring Factory Default Settings........................................................ 35
7FAQs......................................................................................................... 36

EchoLife ET685 IP Phone User Manual Precautions1 Safety
1
Huawei IP Phone eSpace 6870
User Manual
Thank you for purchasing the Huawei IP Phone eSpace 6870 (the eSpace 6870 for
short).
eSpace 6870 is a high-quality IP phone.

EchoLife ET685 IP Phone User Manual Precautions1 Safety
2
Safety Precautions1
General Requirements
zBefore you install and use the device, read these safety precautions carefully and
zke
zWhile using the device, observe all applicable laws, directives and regulations,
spect the legal rights of other people.
observe them during operation.
zDuring storage, transportation, and operation of the device, keep the device dry.
zDuring storage, transportation, and operation of the device, avoid collision and
crash of the device.
zNever attempt to dismantle the device by yourself. In case of any fault, contact the
appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to ma
any change to the structure or safety design of the device. Huawei Technologies
Co., Ltd. is not liable to any consequences or legal issues due to such changes.
and re
Environmental Requirements
zPlace the device at a well-ventilated place. Do not dispose the device to direct
zKeep the device far away from any household appliance with strong magnetic
field or electromagnetic field, such as a microwave oven or a refrigerator.
sunlight.
zKeep the device clean and free of dusts.
zPlace the device on a stable platform.
zDo not place any object on top of the device. Otherwise, the device may be too hot
during operation. It can even be deformed or damaged by the heavy load.
zKeep at least 10 cm between the device and the closest object for heat dissipation.
zDo not place the device on or near any object that can easily catch fire, such as
something made of rubber.
zKeep the device far away from any heat source or bare fire, such as a candle or an
electric heater.

EchoLife ET685 IP Phone User Manual Precautions1 Safety
3
Operating Requirements
zDo not let a child operate the device without guidance.
zDo not let a child play with the device or any accessory. Swallowing the
accessories may lead to peril.
zUse the accessories provided or authorized by the manufacturer only.
zThe power supply of the device shall meet the requirements of the input voltage of
the device. Use the provided lightning protection power socket only.
zBefore plugging or unplugging any cable, shut down the device and disconnect it
from the power supply.
zWhile plugging or unplugging any cable, make sure that your hands are
completely dry.
zDo not tread on, pull, or over-bend any cable. Otherwise, the cable may be
damaged, leading to malfunction of the device.
zDo not use an old or a damaged power cable.
zDuring lightning weather, stop using the device and disconnect it from the power
supply. Unplug the power plug and the ADSL (Asymmetric Digital Subscriber
Line) twisted pair (the radio frequency cable) to avoid lightning strike.
zIf the device is not used for a long time, disconnect it from the power supply and
unplug the power plug.
zDo not look directly into the optical interface and the laser-transmitting interface
on the device, or the infrared transmitting interface on the remote control with
your eyes. Otherwise, your eyes may be injured.
zIn any of the following cases, stop using the device, disconnect it from the power
supply, and unplug the power plug immediately: there is smoke emitted from the
device, or there is some abnormal noise or smell. Contact the specified
maintenance center for repair.
zAvoid any object (such as metal shavings) from entering the device from the heat
dissipation intakes.
zBefore connecting any other cable, connect the ground cable of the device first.
Do not disconnect the grounding cable until you disconnect all other cables.
zMake sure that the three-phase power socket is grounded reliably. The neutral line
and the live line shall not be connected inversely.
zDo not scratch or abrade the shell of the device. This may lead to malfunctions of
the device. The shed painting material may also lead to skin allergy.

EchoLife ET685 IP Phone User Manual Precautions1 Safety
4
Cleaning Requirements
zBefore cleaning the device, stop using it and disconnect it from the power supply.
zUse a piece of soft dry cloth to clean the device.
zKeep the power plug clean and dry. Using a dirty or wet power plug may lead to
electric shock or other perils.

EchoLife ET685 IP Phone User Manual Overview2 Product
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Product Overview2
Packing List
The following items are included in the eSpace 6870 package. Verify the packing
utor immediately if any one is missing.
Table 2-1 Packing items
items. Contact your distrib
Item Quantity
Main case 1
Handset 1
Coiled handset cord 1
Specialized power adapter 1
Straight-through cable 1
Phone stand 2
Wall-mount bracket 2
eSpace 6870 Quick Start 1
CD 1
Warranty card 1
Certificate of quality 1

EchoLife ET685 IP Phone User Manual Overview2 Product
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Product Picture Product Overview
The eSpace 6870 is a
next-generation enterprise IP
phone. The eSpace 6870
provides rich functions, is
easy to use, and supports
integrated PoE and HD
Voice.
Features
Table 2-2 Key features of the eSpace 6870
Feature Description
Open standard compatibility SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/HTTPS,
ARP/RARP, ICMP, DNS (A record and SRV
record), DHCP, PPPoE, TFTP, NTP and Telnet.
High audio quality Adopting the advanced DSP technology, mute
restriction, voice activity detector, comfort noise
generator, and auto gain control.
Traditional features Standard voice features including caller ID
display, call waiting, call holding, call
transferring, call forwarding, call blocking, call
rejecting, mute, autodial, and off-hook autodial.

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Advanced functions Supporting the following functions:
zMulti-lines
zHeadset enabled
zBacklight graphic LCD
zFive navigation keys
zFunction keys such as call holding, headset
mode, call forward, three-party conference, do
not disturb, address book, voice message box,
Intercom, and mute
zSeven multi-purpose keys
Advanced features zCustomized ring tones
zDownload of ring tones
zDownload of address books in XML format
and screensaver files
zSRTP voice call encrypted with the Advanced
Encryption Standard (AES)
zSetting of dialing rules and advance business
functions, such as INTERCOM, BLF, and
BroadSoft SCA
zFor details of advanced features, see the
Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator
Manual.
Hardware Specifications
Table 2-3 Hardware specifications
Item Specification
Ethernet ports Providing two Ethernet ports of 10/100 Mbit/s
and full/half duplex
Ethernet polarity can be automatically detected.
Graphic LCD display Pixel: 320x160
Headset interface RJ22 headset jack and 2.5 mm earphone jack

EchoLife ET685 IP Phone User Manual Overview2 Product
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Item Specification
LED LED indicators that can be on in two colors
(green and red)
PoE The build-in automatic detector obtains the PoE
that is based on the IEEE 802.3af standard.
Universal switching Input: 100–240 V AC 50 Hz or 60 Hz
Power adapter Output: +5V DC, 1200mA, UL certified
Dimension (W × H × D) 251mm × 210mm × 78mm
Weight 1.66kg
Temperature 0°C to 45°C
Humidity 10% to 90% (non-condensing)
Compliance FCC/CE/CCC/C-Tick
Technical Specifications
Table 2-4 Technical specifications of the eSpace 6870
Item Specification
Lines Six straight-through lines.
Soft keys Four XML programmable soft keys.
SIP 2.0, TCP/UDP/IP, HTTP, HTTPS, PPPoE,
RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP,
DNS, DHCP, NTP, TFTP, NTP/SNTP, and
SIMPLE/PRESENCE protocols
Supported protocol
RFC3903, RFC3856, RFC3863, and RFC4235

EchoLife ET685 IP Phone User Manual Overview2 Product
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Item Specification
RFC 3428
Up to 50 incoming IM messages can be stored. If more
than 50 incoming IM messages are present, the system
drops the latest IM message.
Function keys zEleven dedicated keys: Hold, SEND, SPEAKER,
Headset Mode, TRNF (transfer), CONF (conference),
MUTE/DEL, DND, INTERCOM, Phone Book, and
MSG (message)
zFive navigation keys
zSeven multi-purpose keys and four XML
programmable soft keys.
Upgrade of the NAT-friendly remote software (through
TFTP or HTTP) for the devices that are deployed behind
the firewall or the NAT
Device management
Address book function
Handset, Hand-free, and headset modes in full duplex
Advanced DSP
Dynamic negotiation of codec and voice payload length
HD Voice
Supporting the G.723.1 (6.3K or 5.3K), G.729A/B, G.711
µ/A, G.726-32K, G.722 (broadband), and iLBC CODECs
In-band and out-of-band DTMF (in audio, RFC2833, or
SIP INFO mode)
Echo Cancellation
Audio features
Supporting the side tone cancellation, advanced jitter
buffer control, and packet delay and loss concealment.

EchoLife ET685 IP Phone User Manual Overview2 Product
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Item Specification
Telephony features Intuitive GUI, download of the phone book (XML), voice
mail indicator, download of custom ring tones
Call holding, call transferring (attended/blind),
Do-Not-Disturb (DND), call forwarding, call waiting, call
waiting mute, redial, call log, volume control, caller ID
display, multi-party conference call, dialing with a prefix,
off-hook autodial, automatic answer, and dialing
Manual configuration for static network through keyboard
and LCD, or by logging in to the Web page. Dynamic
network parameters are provided by the DHCP server.
NAT traversal by using IETF STUN and symmetric RTP
AES-based IP phone configuration file update
Unified IP phone configuration through the BroadSoft
XML Provision server
802.1x-based network accessing authentication
Network and
provisioning
IEEE 802.1p/q tagging (VLAN) and Layer 3 ToS
protocols
Firmware upgrade through TFTP or HTTP and
authentication of configuration files before changing
Software upgrade
Specific URL for users to download configuration files
and upgrade files
Advanced server
features Message waiting indicator light
Supporting DNS SRV query.
Security DIGEST authentication and encryption by using MD5,
MD5-sess, and SRTP

EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Installing the eSpace 68703
Cable Connections
Figure 3-1 Connecting the eSpace 6870
(1) (2) (3) (4) (5) (6) (7)

EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Table 3-1 Description of the connectors
No. Connector Description
(1) EXT port A port used to connect an expansion board for
increasing multi-purpose keys. In this way, you can
call a user by pressing one key.
(2) PC port A 10/100 Mbit/s RJ-45 PC port. You can use the
straight-through cable to connect the PC port. When
using the PC phone, you can configure the port.
(Optional)
(3) LAN port A 10/100 Mbit/s RJ-45 LAN port. You need to use
the straight-through cable to connect the LAN port
to the Ethernet port. The phone supports PoE
(802.3af) power supply. In this case, you must
connect the port to the switch supporting PoE
power supply.
(4) Power connector A 5V power connector. After the network cable
connection is complete, use the power adapter
intended for the eSpace 6870 to connect the power
port to the power supply to switch on the phone.
(5) Headset port A RJ-22 port. If you want to use the headset for
communication, install the headset socket to the
port.
(6) Handset port A RJ-22 port. If you want to use the headset for
communication, install the headset socket to the
port.
(7) Earphone jack A 2.5mm jack in convenience of talk with an
earphone.

EchoLife ET685 IP Phone User Manual the eSpace 68703 Installing
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Starting the eSpace 6870
After the eSpace 6870 is powered on, a progress bar is displayed on its screen. This
progress bar disappears after the startup page is accessed.
Safety Compliance
The eSpace 6870 complies with the Federal Communications
Commission (FCC), Confermite Europeenne (CE), China Compulsory
Certification (CCC), and various safety standards. The eSpace 6870
specialized power adapter is compliant with the Underwriter
Laboratories (UL) standard. Use only the matching power adapter
provided with the package. The manufacturer’s warranty does not cover
damages to the phone caused by unsupported power adapters.
Warranty of Quality
If you purchased the eSpace 6870 from a distributor, contact the distributor for
replacement, repair, or refund. If you purchased the product directly from Huawei,
contact Huawei sales and service representatives for a return materials authorization
(RMA) number before you return the product. Huawei reserves the right to remedy
the warranty policy without prior notification.
Use a power adapter provided by the eSpace 6870; otherwise, damages can
be caused to the products and the manufacturer warranty is void.

EchoLife ET685 IP Phone User Manual the eSpace 68704 Configuring
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Configuring the eSpace 68704
Configuring the Phone Through the Keypad
To enter the configuration menu, press MENU. View the menu by pressing the Up,
Down, Left, or Right navigation keys. Press MENU to confirm the selection of a
menu item, and Press BackSpace to delete an entry. The phone automatically exits
the menu when an incoming call comes or the phone is off-hook. If no keypad
operation is performed within one minute, the IP phone automatically displays the
Table 4-1 Keyp
standby image.
ad configuration menu
Menu Configuration Description
Call History Displays history records of answered, dialed, missed, transferred
and forwarded calls.
Status Displays the network status, account status, software version, MAC
address, and hardware version of the phone.