Huawei eSpace 7910 User manual

eSpace 7910 IP Phone
USER GUIDE VODAFONE ONE NET BUSINESS
Issue 05
Date 14/09/2017
HUAWEI TECHNOLOGIES CO., LTD.
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No part of this document may be reproduced or transmitted in any form or by any
means without prior written consent of Huawei Technologies Co., Ltd.
TRADEMARKS AND PERMISSIONS
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property
of their respective holders.
NOTICE
The purchased products, services and features are stipulated by the contract
made between Huawei and the customer. All or part of the products, services and
features described in this document may not be within the purchase scope or the
usage scope. Unless otherwise specied in the contract, all statements, information,
and recommendations in this document are provided "AS IS" without warranties,
guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has
been made in the preparation of this document to ensure accuracy of the contents,
but all statements, information, and recommendations in this document do not
constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://e.huawei.com
Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
eSpace 7910 IP Phone User Guide One Net

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eSpace 7910 IP Phone User Guide One Net
SYMBOL DESCRIPTION
DANGER Indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING Indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
NOTICE
Indicates a potentially hazardous situation which, if not avoided, could
result in equipment damage, data loss, performance deterioration,
or unanticipated results.
NOTICE is used to address practices not related to personal injury.
NOTE
Calls attention to important information, best practices and tips.
NOTE is used to address information not related to personal injury,
equipment damage, and environment deterioration.
About This Document
OVERVIEW
This document covers the following information about eSpace 7910: overview,
conguration, usage, and common troubleshooting methods.
INTENDED AUDIENCE
This document is intended for the end user of Vodafone’s One Net Business service.
SYMBOL CONVENTIONS
The symbols that may be found in this document are dened as follows.

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eSpace 7910 IP Phone User Guide One Net
TABLE OF CONTENTS
About this document .................................... 3
1. Safety precautions ..................................... 7
2. Legal statement ....................................... 10
3. IP Phone overview .................................... 12
3.1 Appearance ............................................ 13
3.1.1 Buttons .............................................. 14
3.1.2 LED ................................................. 16
3.2 Screen ................................................ 18
3.2.1 Home screen ........................................ 19
3.2.2 Icons in the status bar ................................ 20
3.2.3 Line button icon ..................................... 20
3.3 Service ................................................ 21
4. Phone settings ........................................ 23
4.1 Preferences ........................................... 24
4.1.1 Ringtone ............................................. 25
4.1.2 Key tone ............................................. 25
4.1. 3 Brightness ........................................... 25
4.1.4 Wallpaper ........................................... 25
4.1.5 Buttons .............................................. 26
4.1.7 Audio source ......................................... 27
4.1.8 Theme .............................................. 27

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* (Note, adjusting the NTP server settings may cause the time and date display to be incorrect)
4.2 System ............................................... 28
4.2.1 Date and time * ....................................... 29
4.2.2 Language ........................................... 29
4.2.3 Power saving ......................................... 29
4.2.4 Restart .............................................. 31
4.3 Status ................................................... 32
4.3.1 Network ............................................. 33
4.3.2 About phone ........................................ 33
4.4 Advanced ............................................. 34
4.5 Answering incoming calls .............................. 36
4.5.1 Answering calls manually ............................ 37
4.5.2 Ignoring calls ........................................ 37
4.5.3 Rejecting calls ....................................... 37
4.5.4 Muting the phone .................................... 37
4.6 Placing calls ........................................... 38
4.6.1 Placing calls by entering numbers directly ............. 39
4.6.2 Placing calls using the Redial button .................. 39
4.6.3 Placing calls using Contacts .......................... 40
4.6.4 Making calls using Call History ........................ 40
4.6.5 Placing calls using Corporate Directory ............... 40
4.7 Switching between Handset, Speaker, and Headset modes 42
4.8 Contacts .............................................. 44
4.8.1 Adding contacts ...................................... 45

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4.8.2 Searching for contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.8.3 Modifying contacts .................................... 45
4.8.4 Deleting contacts ...................................... 46
4.8.5 Adding groups ......................................... 46
4.8.6 Modifying groups ...................................... 47
4.8.7 Deleting groups ........................................ 48
4.9 History .................................................. 49
4.9.1 Querying missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4.9.2 Querying call details .................................. 50
4.9.3 Deleting call history ................................... 50
4.9.4 Adding contacts ....................................... 51
4.10 Call hold ............................................... 53
4.11 Call transfer ............................................ 55
4.12 Call forward ............................................ 57
4.13 Call waiting ............................................. 60
4.14 Distinctive ringing ...................................... 62
4.15 BLF ..................................................... 64
4.16 Local conference ....................................... 66
4.16.1 Creating a local conference ........................... 67
4.16.2 Managing a local conference ......................... 67
4.17 Voicemail ............................................... 69
4.18 Corporate Directory ..................................... 71

1Safety precautions1

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Safety Precautions 1
BASIC REQUIREMENTS
• Keep the device dry during storage, transportation, and operation.
• Prevent damaging the device during transportation, storage, and operation.
• Do not attempt to dismantle the device. In case of any fault, contact an authorised maintenance centre
for assistance or repair.
• Without prior written consent, no organisation or individual is permitted to make any change to the
structure or safety and performance design of the device.
• While using the device, observe all applicable laws, directives and regulations, and respect the legal
rights of others.
ENVIRONMENT REQUIREMENTS
• Place the device in a well ventilated place. Do not expose the device to direct sunlight.
• Keep the device clean, free of dust and stains.
• Do not place the device near a water source or in a damp area.
• Place the device on a stable surface.
• Do not place any object on the top of the device. Reserve sufcient space around the device to avoid
overheating.
• Do not place the device on or near inammable materials such as foam.
• Keep the device away from heat sources or ames, such as radiators or candles.
• Keep the device away from any household appliances that generate strong magnetic or electromagnetic
elds, such as microwave ovens, refrigerators, or mobile phones.
OPERATION REQUIREMENTS
• Do not allow children to play with the device or accessories. Swallowing small parts may be fatal.
• Use only accessories (such as the power adapter and the battery) provided or authorised only by the
manufacturer.
• Ensure that the device does not get wet. If water gets into the device, disconnect the power supply
immediately and unplug all the cables connected to the device, such as the power cable and the
telephone cable, and then contact an authorised maintenance centre.
• When installing the device, comply with Limited Power Source (LPS) and local electric security
standards, and use the power supply of Safety Extra Low Voltage (SELV).
• Before connecting or disconnecting any cable, shut down the device and disconnect the power supply.
For safety purposes, read these safety precautions carefully and observe them during operation.

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eSpace 7910 IP Phone User Guide One Net
Safety Precautions 1
• While connecting or disconnecting any cables, make sure that your hands are dry.
• Do not step on, pull, or bend any cable excessively; doing so may cause damage or device malfunction.
• Do not use old or damaged cables.
• Keep the power plug clean and dry, to prevent electric shock or dangerous situations.
• During lightning, disconnect the device from the power supply, and unplug all the cables connected to
the device, such as the power cable and the telephone cable, to avoid short circuit caused by lightning
strike.
• If you do not use the device for a long time, disconnect it from power supply.
• If smoke, unusual sound, or smell is emitted from the device, stop using the device immediately,
disconnect the power supply, and unplug the power supply and other cables. Contact an authorized
maintenance centre for advice and repair.
• Make sure that no objects fall into the device through the speaker.
CLEANING REQUIREMENTS
• Before cleaning the device, stop using it, disconnect the power supply, and unplug all cables, such as
the power cable and the telephone cable.
• Do not clean the device’s surface with any cleaning solution or cleanser spray. Use a piece of soft cloth
to clean the device shell.
LCD USAGE REQUIREMENTS
• Do not expose the LCD to direct sunlight.
• Do not press, scratch, or damage the LCD; do not place heavy objects on top of it.
• Do not look at the display screen for a long time. This may harm your eyes or blur your vision.
LCD CLEANING REQUIREMENTS
• According to the instructions given in the attached manual, use a piece of soft cloth to remove dust
from the surface of the LCD.
• Do not clean the screen with volatile solvent, such as alcohol, benzene or dilution agent. Do not press
rubber or plastic against the screen as it might deteriorate the surface gloss of the LCD.
ENVIRONMENTAL PROTECTION
Do not dispose of the device and the accessories in a garbage can. Dispose the device according to local
regulations on disposing of packing materials, exhausted batteries and abandoned devices, and support
recycling activities.

Legal statement2

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eSpace 7910 IP Phone User Guide One Net
Legal Statement 2
This booklet is protected by copyright laws; any unauthorised use is
liable to civil or criminal charges.
Read the legal information before using the phone.
Access the phone web page, choose View Status > About Phone, and
view information in the Legal Statement area.

IP Phone overview3

Appearance3.1

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eSpace 7910 IP Phone User Guide One Net
Appearance 3.1
3.1.1 BUTTON
Figure 3-1 shows the appearance of the eSpace 7910.
Figure 3-1 Appearance
Table 3-1 describes the buttons on the phone.
Table 3-1 Buttons
MWI
Line button
Speaker
Softkeys
Programmable buttons
Tramsfer buttons
Conference buttons
Headset buttons
Hold buttons
Speaker buttons
Volume buttons
Mute buttons
Navigation buttons
Message button
Call History button
Home button
Contacts button
Keypad
Corresponding to buttons beneath
the screen.
BUTTON DESCRIPTION
Contacts button Displays the Contacts screen.
Home button Displays the home screen.
Call History button
(with an LED)
Displays the History screen.
For details about the button LED status, see 3.1.2 LED
Message button Displays the Voicemail screen.
Keypad Allows you to enter digits, lowercase or uppercase letters, and special
characters.
Line button (with an LED)
Displays the account status. An unused line button can be used as a
programmable button.
For details about the button LED status, see 3.1.2 LED. If you also want
to learn about the meanings of the icons displayed for a line button, see
3.2.3 Line Button Icon.

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Appearance 3.1
Softkeys Displays the context sensitive softkeys on the home screen.
Navigation buttons
Consists of four arrow buttons: (up arrow, down arrow, left arrow, and right
arrow) and an OK button.
The arrow buttons allow you to move the cursor on the screen.
The OK button functions the same as the highlighted softkey on the
current screen, which is used to access the selected main menu.
Transfer button Transfers a call to a third party. For details about how to use the call transfer
function, see 6.12 Call Transfer.
Hold button • Holds a call.
• Resumes a held call.
Conference button Creates a conference call. For details about how to use the conference
function, see 6.20 Local Conference.
Volume button
When the phone is idle or ringing, you can:
• Press + to turn up the volume of the ringtone.
• Press - to turn down the volume of the ringtone.
When the phone is off-hook, dialling, or in an active call, you can:
• Press + to turn up the volume of the handset, headset, and
speakerphone.
• Press - to turn down the volume of the handset, headset, and
speakerphone.
Speaker button
(with an LED)
When a call comes in, you can press the button to answer the call in
speaker mode and press the button again to end the call.
For details about the button LED status, see 3.1.2 LED.
Headset button
(with an LED)
You can press the button to enable headset mode
For details about the button LED status, see 3.1.2 LED.
Mute button
(with an LED)
Turns mute on and off. Mute disables the audio input for your audio devices,
such as a headset, speakerphone, or microphone. With mute enabled, you
can hear other parties on the call but they cannot hear you.
For details about the button LED status, see 3.1.2 LED.

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Appearance 3.1
3.1.2 LED
LED DESCRIPTION
Message Waiting Indicator
(MWI) LED
• When a call comes in, the MWI blinks red every second.
• When there is an unread message, the MWI blinks red every 3 seconds.
Line button LED Displays the home screen.
Headset LED Displays the History screen.
For details about the button LED status, see 3.1.2 LED
Speaker LED Displays the Voicemail screen.
Mute LED Allows you to enter digits, lowercase or uppercase letters, and special
characters.
Call History LED When there is a missed call, the LED is steady red.
Programmable button LED
or line button LED when
the programmable button
or line button is set as the
Speed Dial button and
the Busy Lamp Field (BLF)
function is enabled
LED status:
• When the monitored account is in off-hook, dialling, or idle state, the
LED is steady green.
• When the monitored account is in talking state or when the monitored
account is initiating a call, the LED is steady red.
• When the monitored account is ringing the LED blinks red.
• When the monitored account is ofine, the LED is off.
Programmable button LED
or line button LED when
the programmable button
or line button is set as the
BLF (For details, see 4.1.5
Buttons)
NOTE
This LED can be congured
only when the BLF button
conguration right is
enabled.
• When the monitored account is online, the LED is steady red.
• When the monitored account is ofine, the LED is off.
Programmable button LED
or line button LED when
the programmable button
or line button is set as the
Speed Dial button and the
BLF function is disabled (For
details about how to disable
the BLF function, see 4.1.5
Buttons.)
When the phone is in speed dial or talking state, the LED is steady red.

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Appearance 3.1
Programmable button LED
or line button LED when the
programmable button or
line button is set as the Call
Forward button
When the call forward function is enabled on the phone, the LED is steady
green.
Programmable button LED
or line button LED when the
programmable button or
line button is set as a Do Not
Disturb (DND) button
When the phone is in DND state, the LED is steady red.

Screen3.2

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Screen 3.2
3.2.1 HOME SCREEN
The phone supports two display modes for its home screen: Classic and Simple, and you can switch
between these two modes. For details about how to switch the display mode, see 5.2.6 Theme.
• Classic: The main menu is displayed on the home screen. You can use the navigation buttons to access
the corresponding screen.
• Simple: The phone hides the main menu and completely displays the wallpaper on the home screen.
You can press the Apps softkey to access the Apps screen.
• In Simple mode, you can press the Contact button, Call History button, Message button, or Apps softkey
to access the Contacts, History, Message, or Apps screen.
• By default, the Simple mode is used, but this may differ depending on your administrator’s settings
Figure 3-2 and Figure 3-3 shows the home screen.
NOTE
Status Bar
Status Bar
Main Menu
Status Details
Status Details
Line Button
Line Button
Softkey
Softkey

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Screen 3.2
3.2.2 ICONS IN THE STATUS BAR
• The status bar on your phone screen displays a maximum of ve icons.
• When more than three icons are displayed, the date is automatically hidden.
Table 3-3 describes the icons in the status bar.
Table 3-3 Icons in the status bar
ICON DESCRIPTION
No network cable is connected to the phone.
A network cable is connected to the phone, but an IP address conict exists on the network.
The phone is muted.
The call forward function is enabled.
Voice quality during a call.
Voice output in headset mode.
Voice output in hands-free mode.
3.2.3 LINE BUTTON ICON
Table 3-4 describes the line button icons.
ICON DESCRIPTION
This icon species the registration status of the account.
• When the account is successfully registered, the icon is black.
• When account registration fails, the icon is grey.
The account is in dialling state.
The account is in callout state.
The account is in talking state.
The account is in active call hold state.
The account is in a conference call.
The line button is set as the Speed Dial button.
The line button is set as the Call Forward button.
The line button is set as the DND button.