IBM NetVista Owner's manual

i
Hardware Maintenance Service
for Service Level A
For Micro Tower Model
Machine Type 2275
For Desktop Model
Machine Type 2255

ii
First Edition (March 2001)
The following paragraph does not apply to any state or country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
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© Copyright International Business Machines Corporation 2000.
All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Before using this information and the product it supports,
be sure to read the general information under “Notices“
on page 5.
Note

3
Contents
Notices.............................................................................................................................................................5
Voltage Supply Switch Settings ....................................................................................................................... 5
Safety Information ............................................................................................................................................ 6
Laser Compliance Statement .......................................................................................................................... 30
Trademarks ...................................................................................................................................................... 31
Preface ............................................................................................................................................................. 32
General Information.......................................................................................................................................33
Introduction....................................................................................................................................................... 34
Product Overview............................................................................................................................................. 35
Hardware Interfaces......................................................................................................................................... 38
Flash (BIOS) Update Procedure...................................................................................................................... 40
BIOS-contained Model Number and Serial Number ....................................................................................... 41
BIOS Setup Utility............................................................................................................................................. 42
Working with the Setup Menus................................................................................................................. 42
Start Options ............................................................................................................................................. 45
Advanced Setup........................................................................................................................................ 47
Power Management Setup....................................................................................................................... 47
Set Administrator Password ..................................................................................................................... 48
Set Password............................................................................................................................................ 48
Specifications ................................................................................................................................................... 49
Operating Requirements.................................................................................................................................. 50
Special Tools.................................................................................................................................................... 51
Check Procedures..........................................................................................................................................53
Introduction....................................................................................................................................................... 54
Start .................................................................................................................................................................. 55
Index of Symptoms, Messages, Error Codes, or Beeps................................................................................. 60
Troubleshooting................................................................................................................................................ 70
Factory-Installed Storage Devices ........................................................................................................... 71
Factory-Installed Modem Card ................................................................................................................. 73
Audio (Not Supported by Diagnostics Program)...................................................................................... 75
CD-ROM Drive.......................................................................................................................................... 76
Memory ..................................................................................................................................................... 78
Keyboard................................................................................................................................................... 78
Mouse........................................................................................................................................................ 79
Power Supply............................................................................................................................................ 81
Monitor ...................................................................................................................................................... 83
Undetermined Problems........................................................................................................................... 84
Diagnostic Aids..............................................................................................................................................85
Introduction....................................................................................................................................................... 86
Power-On Self Test.......................................................................................................................................... 87
Diagnostics Tools............................................................................................................................................. 88
Using Diagnostics Program from Recovery CD ...................................................................................... 88
Diagnostics Program Features................................................................................................................. 89
Repair Information.........................................................................................................................................91
Removals and Replacements of machine type 2275 ..................................................................................... 92
Identifying the Parts of the System Unit........................................................................................................... 93
Top Cover......................................................................................................................................................... 95
Adapter Cards........................................................................................................................................... 96
Diskette Drive............................................................................................................................................ 98
CD-ROM Drive.......................................................................................................................................... 99
Hard Disk Drive ................................................................................................................................................ 100
System Board................................................................................................................................................... 101
Power Supply........................................................................................................................................... 102
Removals and Replacements of machine type 2255 ..................................................................................... 104

4
Identifying the Parts of the System Unit........................................................................................................... 105
Top Cover......................................................................................................................................................... 107
Adapter Cards........................................................................................................................................... 108
Diskette Drive............................................................................................................................................ 110
CD-ROM Drive.......................................................................................................................................... 111
Hard Disk Drive ................................................................................................................................................ 112
System Board................................................................................................................................................... 113
Power Supply............................................................................................................................................ 115
Memory (DIMM) ........................................................................................................................................ 116
Parts/Test Point Locations...........................................................................................................................117
Introduction....................................................................................................................................................... 118
Layout of the System Board for Machine Types 2255 and 2275 ................................................................... 119
Jumper Settings of the System Board of the Machine Types 2255 and 2275 ............................................... 120
Connectors and Functions for the System Board of Machine Types 2255 and 2275.................................... 121
Power Supply Cable Connector Specifications ............................................................................................... 122
Main Output Pin Assignment .................................................................................................................... 123
Factory-Installed Modem Card Layout ............................................................................................................ 125
Factory-Installed Modem Card Connector Functions.............................................................................. 125
3.5-In. Hard Disk Drive Jumper Locations & Settings..................................................................................... 126
CD-ROM Drive ................................................................................................................................................. 127
CD-ROM Drive Rear Panel Connectors and Features............................................................................ 128
CD-ROM Drive Jumper Settings .............................................................................................................. 128
DIMM Configurations........................................................................................................................................ 129
System Board Connector Pin Signals ............................................................................................................. 130
Monitor Port Signals.................................................................................................................................. 130
Serial Port Signals .................................................................................................................................... 130
Parallel Port Signals.................................................................................................................................. 130
Mouse Port Signals................................................................................................................................... 131
Keyboard Port Signals .............................................................................................................................. 131
Diskette Drive Cable Connector Signals.................................................................................................. 132
IDE Cable Connector Signals................................................................................................................... 133
Safety Inspection Guide................................................................................................................................135
General Guidelines........................................................................................................................................... 136
Parts Catalog..................................................................................................................................................139
Parts Catalog of machine type 2275................................................................................................................ 140
Assembly 1: System Unit ................................................................................................................................. 140
Assembly 2: Diskette Drive, Hard Disk Drive .................................................................................................. 142
Assembly 3: CD-ROM, Modem Card .............................................................................................................. 143
Assembly 4: Keyboard and Mouse .................................................................................................................. 145
Parts Catalog of machine type 2255................................................................................................................ 146
Assembly 1: System Unit ................................................................................................................................. 146
Assembly 2: Diskette Drive, Hard Disk Drive .................................................................................................. 148
Assembly 3: CD-ROM, Modem Card .............................................................................................................. 149
Assembly 4: Keyboard and Mouse .................................................................................................................. 150
Appendix A. Online Support Information ...................................................................................................151
Index ................................................................................................................................................................152

5
Notices
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available
in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply
that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights, or other legally prosecutable rights, may be used instead of the IBM
product, program, or service. References in this publication to IBM products, programs, or services are purely hardware-
related and do not cover circumstances of software problems. Evaluation and verification of operation in conjunction with
other products, program, or services, except those expressly designated by IBM is the user’s responsibility.
IBM may have patents or pending patent applications covering subject matter in this document. The featuring of these
patents, pending or otherwise, in this document does not give you any license to these patents. You can send license
inquires, in writing, to the IBM Director of Commercial Relations, IBM Corporation, Purchase, NY10577.
Voltage Supply Switch Settings
Your IBM Personal Computer might have voltage switches, which must be set correctly for your voltage supply. If your
monitor or system unit has a voltage switch, complete these steps to make sure each switch is set correctly:
1. Determine the correct voltage switch setting for your area:
Voltage Supply Range Voltage Switch Setting
100-127 V 110 V
200-240 V 220 V
2. Locate the voltage switch on the back of your monitor or system unit. If the setting shown on the switch is:
 Correct: start setting up your IBM personal computer.
 Incorrect: change the voltage switch setting.

6
Safety Information
DANGER
To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
To avoid shock hazard:
 The power cord must be connected to a properly wired and grounded receptacle.
 Any equipment to which this product will be attached must also be connected to properly wired receptacles.
When possible, use one hand to connect or disconnect signal cables to prevent a possible shock from touching
two surfaces with different electrical potentials.
Electrical current from power, telephone, and communications cables is hazardous. To avoid shock hazard,
connect and disconnect cables as described following when installing, moving, or opening covers of this product
or attached devices.
To Connect
1. Turn Everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to receptacles.
4. Attach power cord(s) to outlet.
5. Turn device ON
To Disconnect
1. Turn Everything OFF.
2. First, remove power cord(s) from outlet
3. Remove signal cables from receptacles.
4. Remove all cables from devices.

7
Caution:
When replacing the battery, use only IBM Part Number 36L9077 or an equivalent type battery recommended by the
manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
 Throw or immerse into water
 Heat to more than 100°C (212°F)
 Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Caution:
When a CD-ROM drive is installed, note the following.
Use of controls or adjustments or performance of procedures other than those specified herein might result in
hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the CD-ROM drive. Do not remove the CD-ROM drive covers.

8
DANGER
Some CD-ROM drives contain an embedded Class 3A or Class 3B-laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid
direct exposure to the beam.
≥
≥≥
≥32 Kg ≥
≥≥
≥55Kg
(70.5 (121.2
lbs) lbs)
Caution:
Use safe lifting practices when lifting your machine.
Caution:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or
equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the covers, unless instructed otherwise in the installation and configuration procedures.

9
PERIGO
Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
Para evitar choques elétricos:
 O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado.
 Todos os equipamentos aos quais este produto será conectado devem também ser conectados a
receptáculos corretamente instalados.
Quando possível, utilize uma das mãos para conectar ou desconectar cabos de sinal, para evitar um possível
choque ao tocar duas superfícies com potenciais elétricos diferentes.
A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar
choques elétricos, conecte e desconecte os cabos conforme descriptor a seguir, ao instalar, movimentar ou abrir
tampas deste produto ou de dispositivos conectados.
Para Conectar
1. DESLIGUE tudo.
2. Conecte primeiro todos os cabos nos dispositivos.
3. Conecte os cabos de sinal nos receptáculos.
4. Conecte o(s) cabo(s) de alimentação nas tomadas.
5. LIGUE o dispositivo.
Para Desconectar
1. DESLIGUE tudo.
2. Remova primeiro o(s) cabo(s) de alimentação das tomadas.
3. Remova os cabos de sinal dos receptáculos.
4. Remova todos os cabos dos dispositivos.

10
cuidado:
Ao substituir a bateria, utilize apenas o Número de Peça IBM 36L9077 ou um tipo de bateria equivalente
recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo
mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e pode explodir se não for utilizada,
manuseada e descartada de forma adequada.
Não:
 Jogue ou coloque na água
 Aqueça a mais de 100°C (212°F)
 Conserte nem desmonte.
Descarte a bateria conforme requerido pelas disposições e regulamentações locais.
cuidado:
Quando uma unidade de CD-ROM estiver instalada, observe o seguinte.
A utilização de controles ou ajustes ou a execução de procedimentos diferentes daqueles especificados nesta
publicação pode resultar em exposição perigosa à radiação.
A remoção das tampas da unidade de CD-ROM pode resultar em exposição a radiação perigosa de laser. Não
existem peças que possam ser consertadas no interior da unidade de CD-ROM. Não remova as tampas da unidade
de CD-ROM.

11
PERIGO
Algumas unidades de CD-ROM contém um diodo de laser da Classe 3A ou da Classe 3B. Observe o seguinte.
Radiação de laser quando aberto. Não olhe diretamente para o feixe de laser, não olhe diretamente com
instrumentos óticos, e evite exposição direta ao raio.
≥
≥≥
≥32 Kg ≥
≥≥
≥55Kg
(70,5 (121,2
lbs) lbs)
cuidado:
Utilize práticas seguras para levantamento de peso ao levantar sua máquina.
cuidado:
A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar
ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de
telecomunicação, redes e modems antes de abrir as tampas, a menos que receba outras instruções nos
procedimentos de instalação e configuração.

12

13

14

15

16
DANGER
Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération
d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
Pour éviter tout risque de choc électrique :
 Les cordons d'alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être
branchés sur des socles de prise de courant correctement câblés et mis à la terre.
Afin d'éviter tout risque de choc électrique provenant d'une différence de potentiel de terre, n'utilisez qu'une
main, lorsque cela est possible, pour connecter ou déconnecter les cordons d'interface.
Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et d'alimentation
peut être dangereux. Pour éviter tout risque de choc électrique, lorsque vous installez ou que vous déplacez le
présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour
connecter et déconnecter les différents cordons.
Connexion
1. Mettez les unités hors tension.
2. Commencez par brancher tous les cordons sur les unités.
3. Branchez les câbles d'interface sur les prises.
4. Branchez les cordons
d'alimentation sur un socle de prise de courant.
5. Mettez les unités sous tension.
Déconnexion
1. Mettez les unités hors tension.
2. Commencez pas débrancher les cordons
alimentation des socles de prise de courant.
3. Débranchez les câbles d'interface des prises.
4. Débranchez tous les câbles des unités.

17
Attention:
Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM 36L9077 - ou par
une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au
lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile
contient du lithium et présente donc un risque d'explosion en cas de mauvaise manipulation ou utilisation.
 Ne la jetez pas à l'eau.
 Ne l'exposez pas à une température supérieure à 100°C.
 Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Attention:
Si une unité de CD-ROM est installée, prenez connaissance des informations suivantes :
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites dans le présent document.
Pour éviter une exposition directe au rayon laser, n'ouvrez pas l'unité de CD-ROM. Vous ne pouvez effectuer
aucune opération de maintenance à l'intérieur.

18
DANGER
Certaines unités de CD-ROM contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des
informations suivantes :
Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de l'observer à l'aide
d'instruments optiques. Évitez une exposition directe au rayon.
≥
≥≥
≥32 Kg ≥
≥≥
≥55Kg
Attention:
Ce produit pèse un poids considérable. Faites-vous aider pour le soulever.
Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation
peut être dangereux. Pour votre sécurité et celle de l'équipement, avant de retirer les carters, mettez celui-ci hors
tension et déconnectez ses cordons d'alimentation, ainsi que les câbles qui le relient aux réseaux, aux systèmes de
télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d'installation et de
configuration).

19
VORSICHT
Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
Aus Sicherheitsgründen:
 Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
 Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
Signalkabel möglichst einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen
mit unterschiedlichem elektrischem Potential zu vermeiden.
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich. Um einen
Stromschlag zu vermeiden, nur nach den Anweisungen arbeiten, die für Installation, Transport oder Öffnen von
Gehäusen dieses Produkts oder angeschlossenen Einheiten gelten.
Kabel anschließen
1. Alle Geräte ausschalten und Netzstecker ziehen.
2. Zuerst alle Kabel an Einheiten anschließen.
3. Signalkabel an Anschlußbuchsen anschließen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
Kabel lösen
1. Alle Geräte ausschalten.
2. Zuerst Netzstecker von Steckdose lösen.
3. Signalkabel von Anschlußbuchsen lösen.
4. Alle Kabel von Einheiten lösen.

20
achtung:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 36L9077 oder durch eine vom Hersteller
empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer
mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer
Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht
•mit Wasser in Berührung bringen.
•über 100 C erhitzen.
•reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
achtung:
Wenn ein CD-ROM-Laufwerk installiert ist, beachten Sie folgendes. Steuer- und Einstellelemente sowie Verfahren
nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche
Laserstrahlung auftreten.
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden
sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des
CD-ROM-Laufwerks nicht öffnen.