Igloohome Push-Pull Mortise Installation and maintenance instructions

1
Installers &
User guide
Push-Pull
Mortise.
Version 0.1 04/21 MP1F

As our igloohome app is frequently updated, there may be changes to this manual.
Please refer to our website igloohome.co/support for the latest version of the manual.
Welcome!
This guide will get you up and running with your igloohome Push-Pull
Mortise. In the meantime, you should follow igloohome on Facebook
and Youtube!
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Table of Contents
What’s Included 4
Specifications 5
Installation Guide
Requirements 6
Preparing the Door 8
Installation Instructions 10
User Guide
Lock Anatomy 13
Features 14
Unlocking from the Outside 16
Unlocking from the Inside 18
Locking from the Outside 20
Locking from the Inside 21
Child & Pet Safety Handle Function 22
App Onboarding 24
Managing Access in App 25
9V Jumpstart 27
Changing Batteries 28
Lock Behaviour 29
Airbnb Connect 31
Audio and LED Indications 32
Troubleshoot 33

4
What’s Included
Front Assembly Back Assembly Back Plate
Mortise Assembly
Mortise Shafts 
Strike Plates  AA Batteries x4 RFID Tags x2
Screws
Drill Sheet &
Installation Guide
RFID Stickers x2
5 Physical Keys
Note: 1. For door frames with thickness of 40mm and above, it is
recommended to use the strike plate with an extended curved lip;
2. For doors with thickness of 40mm - 50mm, please use the shorter shaft;
for doors with thickness of 50mm - 70mm, please user the longer shaft.
X 4
X 4
X 4
X 6
X 4

5
Specifications
Model igloohome Push-Pull Mortise
Battery Type 4 x AA* Alkaline
Battery Life Up to 10 months
Emergency Power 9V Alkaline Battery
Operation Temp -25°C to 55°C
IP Rating IP54
Material Zinc Alloy, ABS, Acrylic
Weight Net: 3.9kg, Gross: 4.7kg
Unlock Methods Fingerprint, Bluetooth, PIN Code, RFID Tags, RFID Stickers,
Multi-Function Button, Handle, Physical Keys
Front Back
82mm (2.23”)
360mm (14.17”)
Side
71mm
(2.80”)
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell, Energizer and Panasonic
alkaline batteries recommended. Please note that using better batteries will improve the performance and
lifespan of the lock.
360mm (14.17”)
71.2mm
(2.80”)
82mm (2.23”)

6
ClearanceDoor Thickness
>190mm (7.48”)
(with handle)
40mm-70mm
(1.57” - 2.75”)
> 360 mm (13.97”)
73mm
(2.87”)
10 mm
(0.39”)
Mortise Assembly Length
Dead bolt
Sensor Latch
Latch bolt
120mm (including 10mm for the wire)
Cable
10 mm
(0.39”)
(4.72”) (0.39”)
Installation Guide
Requirements

7
Screw Specifications
Door Type
• 20mm
(0.78”) X 4
X 4
• 20mm
(0.78”)
• 45mm
(1.77”)
For doors with thickness 40 - 50mm
(1.57” - 1.98”)
For doors with thickness 50 - 70mm
(1.98” - 2.75”)
Right Hand Installation
Note: Hinge is on your left.
Note: Hinge is on your right.
Left Hand Installation
Hinge
Outside
Outside
Hinge
X 4
X 6
• 20mm
(0.78”)
• 20mm
(0.78”) X 4

8
Note: Not for metal gates, glass doors or sliding doors.
If you are unsure if your door is suitable, send us web links to
your door pictures to [email protected]
Preparing the Door
Items needed:
Recommended
Door and door frame material : Wood
Recommended
Gap between door and door frame: <3mm (0.01”)
Drill 32mm (1.25”)
Hole Saw
68mm (2.70”)
Hole Saw
20mm (0.78”)
Spade Bit
#2 Phillips Screw Driver 20mm (0.78”)
Chisel
Hammer
135mm
Drill Sheet

9
How to use the Drill Sheet
Mark the center of the holes and then drill for accuracy.
Drilling (Door)
Make sure this is
aligned to the centre
of door edge
Door edge
Fold here
before drilling
holes for side
Door edge
120mm (4.72”)
Chiselling
Depth Width:
2 - 3mm
(0.0079” - 0.01”)

10
Installation Instructions
Determine if your door swings inwards or outwards and adjust the PUSH-PULL setting
on the front and back assemblies accordingly.
Door Thickness (mm) Notch to Snap*
40 - 45 10mm (from the end)
45 - 50 5mm (from the end)
50 - 55 NA
55 - 70 NA
From the outside, if the door swings
OUTWARDS towards you
• Front Assembly – set to PULL
• Back Assembly – set to PUSH
From the outside, if the door swings
INWARDS away from you
• Front Assembly – set to PUSH
• Back Assembly – set to PULL
Front Assembly
Front Assembly
Back Assembly
Back Assembly
Cut the key cylinder accordingly for dierent door thickness.
5mm
10mm
* The notch to snap serves as guideline only and might
change depending on actual door conditions.
Rear of Back AssemblyRear of Front Assembly

11
Check the PULL/PUSH toggle
switch before installation.
- left : Pull (Out-swing)
- Right : Push (In-swing)
Install the key cylinder of the
outdoor unit correctly against
the mortise installed on the door.
Install Mortise
Flat side of the latch faces in
Inside
Install Outer Body
Screws
Mortise Shaft
20mm
(0.78”)
Screws
20mm
(0.78”)
20mm
(0.78”)

12
Connecting Cable
Install Inner Body
6
Screws
20mm
(0.78”)
Be aware not to damage
the cables during installation.
The toggle switch must be the
opposite from the outdoor body.
Mortise cable
Outdoor unit
cable

13
Install Striker on the door frame.
Ensure to chisel appropriately to the correct measurements.
Installation Confirmation
1. Insert batteries then the buzzer will sound
2. Lock the door by pressing and holding
3. Unlock the door with 1234567890
Screws
15mm
(0.23”)
7
Dust Box
Striker

14
User Guide
Lock Anatomy
Inner Body
Touch Screen
Keypad
Low Battery
Indicator
RFID Reader
LED Indicator
Fingerprint
Reader
Unlock
Clear
Battery Cover
Multi-Function
utton
9V Jumpstart
Outer Handle Inner Handle
Emergency
Keyhole*
Outer Body
Note: Please remove the bottom cover to access keyhole

15
Features
Bluetooth Master Key
The igloohome Mortise unlocks with
Bluetooth via the app.
Master PIN Code
The igloohome Mortise unlocks with a
permanent Master PIN Code.
User PIN Code
The mobile app can generate user
PIN codes, with validity duration from
One-Time, Permanent, Recurring or a
Duration based on Date-time.
PIN / Bluetooth / Fingerprint / RFID Unlock
RFID
The igloohome Mortise is able to
register up to 100 key cards.
Fingerprint
The igloohome Mortise is able to
register up to 100 fingerprints.
Bluetooth Guest Key
Bluetooth keys based on duration can
be generated and shared with guests.
Battery
Emergency Jump-Start
If battery power is drained, an
external 9 Volt battery can be used
to provide emergency power. The 2
contact points of the battery must be
aligned with the 2 contact points on
the Mortise.
Low Battery Indicator
When battery power is low (i.e less
than 20%), a low battery indicator will
appear on the keypad, and the red
LED will pulse along with short beeps
when the mortise locks or unlocks.
The battery level will also be updated
on the app during Bluetooth unlock.
If battery power runs out, use the 9V
jumpstart or physical key override.
Lock
Auto Re-lock
The igloohome Mortise relocks
automatically when door is closed.
User can configure the delay or
deactivate relock if they prefer to.
Do note that function will only work
when Sensor is installed.
Manual Re-lock
User can press and hold the “unlock”
icon on the keypad to manually lock
the Mortise.

16
Features
Masking Security Code
Enter random digits before your
PIN Code to reduce risk of intruders
checking fingerprints.
Volume Control
There are 6 volume levels, including
mute.
Others
Security / Alarms
Activity Logs
Entry via PIN codes and Bluetooth Key
will be logged in the app.
Bluetooth key access logs are
updated in real-time and PIN code
access logs are updated when the
owner uses a bluetooth key or update
logs.
Obstruction Alarm
Will keep ringing when the Mortise
lock is unable to lock/unlock fully.
This happens when the lock is low in
battery, or the mortise alignment is
o. If the warning sound continues,
please change the batteries or close
the door fully. To disable the alarm:
tap on keypad, or unlock by pressing
the Multi-Function button.
Safety Handle Function
To prevent children / pets from
accidentally unlocking the door from
inside via the handle, user can turn
the safety handle function toggle to
its vertical position to activate this
function.
Quiet Unlock
Mute audio indicators while unlocking
for quieter access to prevent disturbance.
Security Lockout
Be assured with an additional layer
of security with the keypad lockout if
the keypad is being tampered. User
can configure number of incorrect
attempts to trigger lockout.
Tamper Alarm
The lock will sound if intruders try to
pry the lock from the door.
Passage Mode
Activate Passage mode via the Multi-
Function Button or turning auto relock
o via Bluetooth. Refer to Page 23.
Intrusion Alarm
The lock will sound o if intruders force
open the door when the bolt is still
locked.

17
Unlocking from the Outside
Fingerprint
a
1. Place your registered fingerprint on the scanner
2. The status indicator will flash green twice with 4 short ascending
tones once unlocked.
Push-Pull Mortise
Home
Bluetooth
1. Open your igloohome app
2. Tap on the “Bluetooth Unlock” button
3. The status indicator will flash green twice with 4 short
ascending tones once unlocked.
b

18
PIN Code
1. Press any button on the keypad to wake device up
2. Key in a valid PIN code (with or without masking pins)
followed by the “Unlock Icon”
3. The status indicator will flash green twice with 4 short
ascending tones once unlocked.
c
RFID
d
1. Hold the registered card and move it closer towards the
“RFID icon” on the top of the Mortise
2. The status indicator will flash green twice with 4 short
ascending tone once unlocked.

19
Quiet Unlock
1. Press the “Unlock” button on the keypad
2. Use any registered fingerprint, RFID or valid pin
3. The lock will unlock quietly without any audio indicators.
e
*When the door locks next, it will also lock quietly without any audio indicators.
After that, audio indicators will resume unless “Quiet Unlock” is performed again.
Physical key
1. Pull the bottom cover downwards to reveal the keyhole.
2. Insert the physical key and turn to unlock.
f
Bottom View
Insert the
Physical key
Pull Downwards

20
Unlocking from the Inside
Handle
a
Unlock by pulling/pushing the handle.
Pull Push