Ihse Draco tera 480 Series User manual

IHSE GmbH ◼Benzstraße 1 ◼88094 Oberteuringen ◼Germany
[email protected] ◼www.ihse.de ◼phone: [phone] ◼fax: [phone]
Draco tera enterprise
480 Series
KVM-Matrix Switch
User Manual
Edition: 2020-02-26
Firmware version 03.08

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Copyright
© 2020. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. The
manufacturer assumes no liability for damages resulting from the use of
the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
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Contents
1 About This Manual....................................................................... 9
1.1 Scope..................................................................................9
1.2 Validity ................................................................................9
1.3 Cautions and Notes.............................................................9
1.4 Spellings .............................................................................9
2 Safety Instructions..................................................................... 10
3 Description ................................................................................. 11
3.1 Application ........................................................................11
3.2 Access Options.................................................................11
3.3 System Overview..............................................................12
3.4 Product Range..................................................................13
3.5 Accessories....................................................................... 13
3.6 Device Views ....................................................................15
3.6.1 Draco tera 576 Port............................................. 15
3.6.2 Draco tera 288 Port............................................. 17
3.6.3 Draco tera 160 Port............................................. 19
3.6.4 Draco tera 152 Port............................................. 20
3.6.5 Draco tera 80 Port............................................... 21
3.6.6 Draco tera 48 Port............................................... 22
3.7 Diagnostics and Status .....................................................23
3.7.1 Status LEDs........................................................ 23
3.7.2 Port Status.......................................................... 31
3.7.3 Port Status Matrix Grid........................................ 35
3.7.4 Extender OSD..................................................... 36
3.7.5 Network Status.................................................... 37
3.7.6 Firmware Status Matrix....................................... 40
3.7.7 Firmware Status Extender................................... 42
3.8 Trace Function..................................................................43
3.9 Syslog Monitoring.............................................................. 44
3.10 SNMP................................................................................46

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3.11 System Check................................................................... 50
3.12 Device Finder.................................................................... 51
4 Installation .................................................................................. 53
4.1 Package Contents.............................................................53
4.2 System Setup.................................................................... 53
4.3 Example Applications........................................................54
4.3.1 KVM Matrix ......................................................... 55
4.3.2 Video Matrix........................................................ 56
4.3.3 Parallel Operation (Stacking).............................. 57
4.3.4 Matrix Grid .......................................................... 59
5 Configuration.............................................................................. 61
5.1 Command Mode................................................................61
5.2 Control Options.................................................................63
5.2.1 Control via OSD.................................................. 63
5.2.2 Control via Java Tool .......................................... 68
5.2.3 Control via Serial Interface.................................. 77
5.3 Assignment....................................................................... 77
5.3.1 Virtual CPU......................................................... 77
5.3.2 Virtual Console.................................................... 80
5.4 System Settings................................................................ 83
5.4.1 System Data ....................................................... 83
5.4.2 Automatic ID ....................................................... 88
5.4.3 Access ................................................................ 91
5.4.4 Switch ................................................................. 95
5.4.5 Network............................................................... 99
5.4.6 Date and Time .................................................. 104
5.5 User Settings .................................................................. 107
5.5.1 User .................................................................. 107
5.5.2 Favorite List Users............................................ 110
5.5.3 User Macros...................................................... 113
5.5.4 User Groups...................................................... 117
5.6 Extender Settings............................................................119

Contents
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5.6.1 Flex-Port Extender Units................................... 121
5.7 USB-2.0-Extender...........................................................122
5.8 Extenders for UNI I/O Boards (USB 2.0 / USB 3.0).........125
5.9 Configuration of SDI........................................................ 129
5.10 CPU Settings .................................................................. 132
5.11 CPU Groups.................................................................... 137
5.12 Configuration CPU Switch (484 Series)..........................139
5.13 Console Settings.............................................................140
5.13.1 CON Devices.................................................... 140
5.13.2 Mouse and Keyboard........................................ 146
5.13.3 Extender OSD................................................... 149
5.13.4 Favorite List Consoles....................................... 152
5.13.5 Console Macros................................................ 154
5.13.6 Shared Operation.............................................. 158
5.13.7 Multi-Screen Control ......................................... 161
5.13.8 Active Directory................................................. 166
5.14 Saving and Loading of Configurations ............................170
5.14.1 Active Configuration.......................................... 170
5.14.2 Saving of Configurations (internal).................... 171
5.14.3 Loading of Configurations (internal).................. 174
5.14.4 Saving of Configurations (external)................... 176
5.14.5 Loading of Configurations (external)................. 177
5.15 Export and Import Options ..............................................178
5.15.1 Export Options.................................................. 178
5.15.2 Import Options .................................................. 179
5.16 Matrix Cascading ............................................................180
5.17 Matrix Grid ...................................................................... 185
5.18 USB-HID Ghosting..........................................................190
5.19 Management of DDC Information (EDID)........................ 192
5.20 Firmware Update.............................................................195
5.20.1 Matrix Update.................................................... 195
5.20.2 Extender Update............................................... 197

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5.21 License Management......................................................202
6 Operation .................................................................................. 203
6.1 Operation via 'Hot Keys'..................................................204
6.1.1 Direct Switching................................................ 204
6.1.2 Scan Mode........................................................ 206
6.1.3 Function Keys <F1>–<F16>.............................. 206
6.1.4 Addressing of Master and Sub Matrices ........... 207
6.2 KVM-Switching................................................................ 208
6.3 Extended Switching.........................................................211
6.4 Switching via Macro List.................................................. 216
6.5 Switching of single Extenders within Devices .................218
6.6 CON Switch .................................................................... 219
6.7 Multi-Screen Control ....................................................... 221
6.8 USB 2.0 Switching ..........................................................222
6.9 Presets............................................................................223
6.10 Tera View........................................................................ 224
6.11 Redundancy Function.....................................................227
6.12 Serial Interface................................................................230
6.13 Power On and Power Down Functions ...........................231
6.13.1 Restart .............................................................. 231
6.13.2 Factory Reset.................................................... 232
6.13.3 Power Down...................................................... 232
6.14 Summary of Keyboard Commands.................................233
7 Specifications........................................................................... 235
7.1 Interfaces........................................................................ 235
7.1.1 DVI-D Single Link.............................................. 235
7.1.2 USB-HID........................................................... 235
7.1.3 RJ45 (Network)................................................. 236
7.1.4 RS-232 (Serial) ................................................. 236
7.1.5 RJ45 (Interconnect) .......................................... 236
7.1.6 Fiber SFP Type LC (Interconnect) .................... 236
7.1.7 SDI (Interconnect)............................................. 237

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7.2 Interconnect Cable..........................................................237
7.2.1 Cat X................................................................. 237
7.2.2 Fiber.................................................................. 238
7.2.3 Coaxial.............................................................. 239
7.3 Connector Pinouts...........................................................240
7.3.1 CPU Board........................................................ 240
7.3.2 I/O Port Cat X.................................................... 241
7.3.3 I/O Port SFP...................................................... 242
7.3.4 I/O Port SDI....................................................... 242
7.4 Power Supply.................................................................. 242
7.5 Environmental Conditions...............................................243
7.6 Size.................................................................................244
7.7 Shipping Weight..............................................................245
7.8 MTBF..............................................................................246
8 Maintenance.............................................................................. 247
8.1 Power Supply Units.........................................................247
8.2 Fan trays.........................................................................247
8.3 CPU Board...................................................................... 248
8.4 I/O-Board ........................................................................248
8.5 Filter Pads....................................................................... 249
9 Troubleshooting....................................................................... 250
9.1 External Failure...............................................................250
9.2 Video Interference...........................................................250
9.3 Malfunction of Fans.........................................................250
9.4 Malfunction of Power Supply Units..................................251
9.5 Network Error.................................................................. 251
9.6 Failure at the Matrix ........................................................251
9.7 Blank Screen................................................................... 252
10 Technical Support.................................................................... 253
10.1 Support Checklist............................................................253
10.2 Shipping Checklist...........................................................253

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11 Certificates/Directives.............................................................. 254
11.1 North American Regulatory Compliance......................... 254
11.2 Product Safety ................................................................ 254
11.3 WEEE .............................................................................255
11.4 RoHS ..............................................................................255
12 EU Declaration of Conformity ................................................. 256
13 Glossary.................................................................................... 257
13.1 Matrix specific Glossary..................................................260
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About This Manual
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1 About This Manual
1.1 Scope
This manual describes how to install your Draco tera, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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1.4 Spellings
The following spellings are used in the manual:
Spelling
Description
<key>
Description of a key on the keyboard
<key> + <key>
Press keys simultaneously
<key>, <key>
Press keys successively
2x <key>
Press key 2x in quick succession
(cf. mouse double click)
Menu item
Description of a menu item in the software
Menu item > Menu item
Select menu items successively
Bold print
Description of terms that are used in the
device software
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2 Safety Instructions
To ensure reliable and safe long-term operation of your Draco tera please
note the following guidelines:
Installation
➔Only use the device according to this User Manual. Failure to follow
these procedures could result in damage to the equipment or injury to
the user or installer.
➔Only use in dry, indoor environments.
➔The Draco tera and the power supply units can get warm. Do not
install components in an enclosed space without any airflow.
➔Do not obscure ventilation holes.
➔Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
➔Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
➔In case the device is equipped with one or more grounding screws, it
is obligatory to use these for normal operation in order to ensure the
grounding of the chassis.
➔Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
➔Only connect devices to the serial interface that are protected against
short circuit currents and incorrect voltages at the serial interface.
➔To disconnect the Draco tera from the power supply, remove the
power cord cables of all power supply units or switch supplies off.
➔Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
➔Do not attempt to open or repair a power supply unit.
➔Do not attempt to open or repair the Draco tera. There are no user
serviceable parts inside.
➔Please contact your dealer or manufacturer if there is a fault.

Description
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3 Description
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3.1 Application
The Draco tera matrix is used to establish connections from consoles
(monitor, keyboard, mouse, and other peripheral devices) to various
sources (computer, CPU).
In its maximum configuration, up to 576 independent ports can be defined
and switched either as a console or a CPU.
The Draco tera matrix is designed to operate with extenders that are able
to transmit video, KVM and USB 2.0 signals. But it can also be used as a
video matrix.
The connection between the matrix and the peripheral devices, such as
KVM extenders or video sources, can be made by Cat X, fiber or coaxial
cables.
The matrix serves as a repeater and can be run at a maximum distance of
10 km from the consoles and 10 km from the sources.
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This is a Class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures.
The safety instructions an installation guidelines noted in this manual shall
be considered in detail. Compliance with the specifications for cable
lengths and types is mandatory.
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3.2 Access Options
The following options are available to configure and operate the Draco
tera:
Access Option
Symbol
OSD
Java Tool
Serial interface
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4.3
3.3 System Overview
A Draco tera matrix system consists of a Draco tera matrix and, for KVM
applications, one or more CPU Units / CON Units. The Draco tera matrix
is connected to the CPU Units / CON Units by interconnect cables or
directly to the video devices where used as a video matrix.
CPU Units are connected directly to the sources (computer, CPU) by the
provided cables.
Monitor(s), keyboard and mouse are connected to the CON Units.
Communication between the Draco tera matrix and the CPU Units / CON
Units occurs over the respective interconnect cables.
System Overview (exemplary)
1 Source (computer, CPU)
2 CPU Units
3 Interconnect cable
4 Draco tera matrix
5 CON Units
6 Console (monitor, keyboard, mouse)
See Chapter 4.3, Page 54 for installation examples.
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Description
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3.4 Product Range
Part No.
Description
K480-576
Draco tera matrix with 576 ports, empty, free
configuration
K480-576S
Draco tera matrix with 576 ports (288x288), empty,
free configuration
K480-288
Draco tera matrix with 288 ports, empty, free
configuration, preparation for redundant CPU board
K480-160
Draco tera matrix with 160 ports, empty, free
configuration
K480-152
Draco tera matrix with 152 ports, empty, free
configuration, preparation for redundant CPU board
K480-080
Draco tera matrix with 80 ports, empty, free
configuration, preparation for redundant CPU board
K480-048
Draco tera matrix with 48 ports, empty, free
configuration, preparation for redundant CPU board
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3.5 Accessories
Part No.
Description
480-C8R1
Draco tera Cat X I/O board, revision 1
480-S8R1
Draco tera fiber I/O board, Single-mode, revision 1
480-C8X
Draco tera Cat X, 3.125 Gbit/s (XV)
480-S8X
Draco tera fiber I/O board, Single-mode, 3,125
Gbit/s (XV), revision 1
480-UNI16
Draco tera UNI I/O board for USB 3.0 and SDI
480-GRD-S8-R1
Draco tera 8 to 1 port Matrix Grid board (grid lines),
Single-mode, 1.4 km
480-CTRL
Draco tera CPU board version 1
480-CTRL2
Draco tera CPU board version 2
480-C8BDG
Draco tera Cat X I/O board for the conversion of 1G
to 3G (XV) signals (CPU Units only)
480-S8BDG
Draco tera fiber I/O Single-mode for the conversion
of 1G to 3G (XV) signals (CPU Units only)
436-IECLOCK-EU
IEC connection cable for power supply, lockable,
EU power connector

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Part No.
Description
436-IECLOCK-US
IEC connection cable for power supply, lockable,
US power connector
459-1C
Cat X GBIC for use with Draco tera
459-1S
Single-mode GBIC, LC duplex, bidirectional, for use
with Draco minor / major / tera
459-1V
Single-mode GBIC, LC duplex, bidirectional, for use
with Draco tera (3.125 Gbit/s)
459-6M
Multi-mode GBIC, LC duplex, bidirectional, USB 3.0
(6.25 Gbit/s), for use with Draco tera
459-10S10
Single-mode GBIC, LC duplex, bidirectional, for the
use in Matrix Grid I/O boards (10 Gbit/s), distance
10 km
459-3BX
Coaxial GBIC, bidirectional, for the use with Draco
tera (3G-SDI)
459-3DX
DIN 1.0/2.3 GBIC, bidirectional, for the use with
Draco tera (3G-SDI)
459-3FX
Single-mode GBIC, LC duplex, bidirectional, for the
use with Draco tera (3G-SDI)
459-BMB
Adapter cable BNC to HD-BNC to adapt regular
BNC cables to HD-BNC SFPs
480-FAN576
Draco tera 576 fan tray (spare part)
480-FAN160
Draco tera 288/160/152 fan tray (spare part)
480-FAN80
Draco tera 80 fan tray (spare part)
480-FAN48
Draco tera 48 fan tray (spare part)
480-RED576
Draco tera 576 plug-in power supply unit (spare
part or redundancy)
480-RED288
Draco tera 288 plug-in power supply unit (spare
part or redundancy)
480-RED160
Draco tera 160/152 plug-in power supply unit
(spare part or redundancy)
480-RED80
Draco tera 80 plug-in power supply unit (spare part
or redundancy)
480-FLTR576
Draco tera 576 filter pads as consumable supply
480-FLTR160
Draco tera 288/160/152 filter pads as consumable
supply
480-FLTR80
Draco tera 80 filter pads as consumable supply
480-FLTR48
Draco tera 48 filter pads as consumable supply
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Description
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3.6 Device Views
The following views of the Draco tera matrix illustrate the various available
chassis types.
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3.6.1 Draco tera 576 Port
Front View

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1 Slot for power supply unit 1
2 Slot for fan tray 1
3 Slot for power supply unit 2
4 Slots for I/O boards #1–36
5 Slot for fan tray 2
6 Slot for power supply unit 3
7 Slots for I/O boards #37–72
8 Slot for power supply unit 4
9 Grounding
10 Slot for CPU board 1
11 Slot for CPU board 2
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Description
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3.6.2 Draco tera 288 Port
Front View

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1 Slot for power supply unit 1
2 Slot for fan tray 1
3 Slot for power supply unit 2
4 Slot for fan tray 2
5 Slots for I/O boards #1–36
6 Slot for power supply unit 3
7 Grounding
8 Slot for CPU board
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Description
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3.6.3 Draco tera 160 Port
Front View
1 Slot for power supply unit 1
2 Slot for fan tray 1
3 Slot for power supply unit 2
4 Slot for fan tray 2
5 Slots for I/O boards #1–20
6 Slot for power supply unit 3
7 Grounding
8 Slot for CPU board
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3.6.4 Draco tera 152 Port
Front View
1 Slot for power supply unit 1
2 Slot for fan tray 1
3 Slot for power supply unit 2
4 Slot for fan tray 2
5 Slots for I/O boards #1–20
6 Slot for power supply unit 3
7 Grounding
8 Slot for CPU board (redundancy)
9 Slot for CPU board
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