Infortrend EonNAS Pro 500 User manual

SELE CT
EN TE R
EonNAS
EonNA S_ Pro_500
SELEC T
EN T ER
Eon NAS
EonNAS _P ro_800
Infortrend Hardware Manual
EonNAS Pro 500 / 800 Series
Version 1.1

Copyright Notice
Copyright Notice
All rights reserved. This publication may not be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual
or otherwise, without the prior written consent of Infortrend
Technology, Inc.
Disclaimer Infortrend Technology makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Infortrend Technology reserves the right to revise this
publication and to make changes from time to time in the content
hereof without obligation to notify any person of such revisions or
changes. Product specifications are also subject to change without
prior notice.
Trademarks Infortrend, the Infortrend logo, SANWatch, ESVA, EonStor, EonStor
DS, EonNAS, and EonPath are registered trademarks of Infortrend
Technology, Inc. Other names prefixed with “IFT” and “ES” are
trademarks of Infortrend Technology, Inc.
 Windows is a registered trademark of Microsoft Corporation.
 Mac OS X is a registered trademark of Apple Computer, Inc.
 Linux is a trademark of Linus Torvalds.
All other names, brands, products or services are trademarks or
registered trademarks of their respective owners.

Safety Precautions
Safety Precautions
Read these instructions before you install, operate, or transport EonNAS Pro.
Setup the EonNAS Pro system at a site where the ambient temperature stays lower than 40C.
Install the power source socket outlet near the enclosure where it is easily accessible.
Secure airflow clearance around the enclosure:
- Secure an 18 to 20cm clearance around the enclosure.
- Do not cover the enclosure openings.
- Do not leave the drive bays empty as it will affect the airflow efficiency.
NEVER remove more than one hard disk drive tray out of the enclosure at the same time!
Secure each hard disk drive using its retaining screws.
Put the power cords and other cables away from foot traffic. Do not place things over the
power cords and make sure they do not rest against data cables.
Ensure that the correct power range is being used before powering the device.
If the enclosure is not used for a long time, disconnect it from mains to avoid transient
over-voltage.
Important Notice
The use of Infortrend certified components is strongly recommended to ensure
compatibility, quality and normal operation with your Infortrend products. Please
contact your distributor for a list of Infortrend certified components (eg. SFP, SFP+,
HBA card, iSCSI cable, FC cable, memory module, etc.).

ESD Precautions
ESD Precautions
Avoid touching the PCB boards or connector pins on the hard drives.
Avoid dust, debris, carpets, plastic, vinyl, and styrofoam in your work area.
Do not remove the hard disk drive from its anti-static bag before installation takes place.
Hard drives must not be stacked on top of each other without their protective drive trays. Even
when drives are fixed in the drive trays, contacting the exposed PCB or rear-side connector
interface may damage the hard drives.

Service and Maintenance
Service and Maintenance
Keep the faulty hard disk drive in place until you have a replacement unit in hand; removing a
hard disk drive tray will affect airflow within the enclosure.
When transporting the enclosure, repackage all disk drives separately in the original package
foam blocks.
Disconnect the power cords before servicing or cleaning the enclosure.
Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or sprayed
detergent.
When replacing hard drives, insert the hard drive cage as gently as possible while assuring full
engagement. Vibration and shock can easily damage hard drives.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to moisture.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
When relocating the enclosure, hard drives should be removed from the enclosure beforehand.
Please remember the installation order of the hard disk drive and their corresponding slots.

Table of Contents
Table of Contents
Copyright Notice................................................................................................... 2
Safety Precautions............................................................................................................ 3
Important Notice ............................................................................................................... 3
ESD Precautions............................................................................................................... 4
Service and Maintenance..................................................................................................5
About This Manual................................................................................................ 8
Revision History................................................................................................................ 8
1 Introduction ................................................................................................ 9
1.1 Front Panel Overview .......................................................................................... 10
1.2 Front panel........................................................................................................... 11
1.3 Rear panel of EonNAS Pro 500 / 800 ................................................................... 12
1.4 Hard Drive Designation........................................................................................ 13
1.5 Front Panel LED Definitions ................................................................................ 14
1.6 Drive Tray LEDs ................................................................................................... 15
1.7 Rear Panel Ethernet A/B and iSCSI Port LEDs.................................................... 16
2 Hardware Installation ............................................................................... 17
2.1 Before You Start................................................................................................... 17
2.1.1 Hot-swappable components.......................................................................... 17
2.1.2 Airflow concerns ........................................................................................... 17
2.2 Installing Hard Drives .......................................................................................... 18
2.2.1 Hard Disk Drive Prerequisites ....................................................................... 18
2.2.2 Drive Tray Numbering Sequence................................................................... 19
2.2.3 Inserting the Drive into the Drive Tray............................................................ 20
3 Powering-on EonNAS, Initialization & LCD Menus................................. 22
3.1 Powering On EonNAS Pro for the First Time ...................................................... 22
3.1.1 Powering-on EonNAS Pro For the First Time................................................. 24
3.1.2 Initial Setup .................................................................................................. 25
3.2 Setting up EonNAS Using the LCD Screen Menu ............................................... 26
3.2.1 Main Menu ................................................................................................... 27
3.2.2 TCP/IP – LAN1 / LAN2 Menu ........................................................................ 28
3.2.3 LAN 1 – Enter Settings Menu........................................................................ 29
3.2.4 Gateway Menu ............................................................................................. 31
3.2.5 DNS Menu.................................................................................................... 34
3.2.6 Physical Disk Menu ...................................................................................... 36
3.2.7 Pool Menu.................................................................................................... 37
3.2.8 System Menu ............................................................................................... 38
3.2.9 Shut Down.................................................................................................... 39
3.2.10 Reboot ......................................................................................................... 40
4 Connections ............................................................................................. 41
4.1 Connection Concept............................................................................................ 41
4.2 eSATA External Expansion Port .......................................................................... 42
4.3 USB External Expansion Port.............................................................................. 43
4.4 USB Quick Backup Functionality ........................................................................ 44

Table of Contents
7
5 Maintenance ............................................................................................. 46
5.1 Replacing the Hard Drive..................................................................................... 46
5.2 System Error Buzzer............................................................................................ 48
5.3 Restore Default Settings...................................................................................... 51
6 Appendix................................................................................................... 52
6.1 Technical Specifications...................................................................................... 52
6.1.1 Hardware ..................................................................................................... 52
6.1.2 Operating Environment ................................................................................. 53
6.1.3 Host Port Pinouts.......................................................................................... 53
6.1.4 1Gbps Ethernet Host Port / 1Gbps iSCSI Host Port........................................ 54
6.2 Certifications ....................................................................................................... 55
6.2.1 Summary...................................................................................................... 55
6.2.2 Declarations ................................................................................................. 55
6.3 Contact Information............................................................................................. 58

About This Manual
About This Manual
This manual introduces the hardware components of EonNAS Pro NAS systems and describe
how to install, operate and maintain them.
The EonNAS Pro 800 will be use for front panel illustration purposes. Where necessary,
EonNAS Pro 500 illustrations will be used to indicate differences.
For the following subjects, please consult other resources for more information:
Components that are not user-serviceable: Contact our support sites.
Software operation: Consult the User Manual in the CD-ROM.
Revision History
Version Date Description
1.0 November, 2011 Initial release
1.1 November, 2011 LCD menu updates

EonNAS Pro 500 / 800 Hardware Manual
9
1 Introduction
The EonNAS Pro series of Network Attached Storage systems are high-performance
and versatile storage solutions for sharing files and volumes across the Ethernet
network. Network Attached Storage (NAS) separates application servers and data,
and stores data on storage devices that perform dedicated file serving tasks. The
EonNAS Pro is a dedicated high-performance storage solution for providing files or
shares for access from numerous clients. The advantages offered by EonNAS Pro
series include:
 Ease of administration
 Ease of installation
 Ease of capacity expansion
 Compact in size for mobility and ease of placement
 The ability to serve a common set of files to a heterogeneous client population
 Improved performance based upon dedicated file service processing

EonNAS Pro 500 / 800 Hardware Manual
10
1.1 Front Panel Overview
The EonNAS Pro 500 and 800 are ruggedly built and come with five (5) and eight (8)
hard drive bays for the latter two, respectively. The hard drive bay supports a single
3.5 inch SATA hard drive up to 3TB in storage capacity. A series of hard drives can be
configured in RAID 0, 1, 5, 6, 1+0, 5+0, 5+1 for both models and configurations of 5+5,
6+0, 6+1 and 6+6 also apply to 800. The vast RAID configurations offer users with
performance and / or data backup functionalities. The LCD screen offers users ease of
accessibility to NAS Pro functionalities and monitor system statuses. The EonNAS Pro
series are the perfect NAS storage solution for homes or small offices.
SELECT
EN TER
EonNAS
Eo nN AS _P ro _ 50 0
SELE CT
EN TE R
EonNA S
Eo nNAS_Pro _8 00
Features
 LCD screen for quick function access and status monitoring
 Rugged construction
 Single hard drive support up to 3TB
 Hot swappable hard drives
 Versatile miniaturized NAS storage for ease of placement or mobility
 Easy to setup and operate
 External eSATA / USB hard disk drive expansion
 Easy to access front USB port for one-touch data backup

EonNAS Pro 500 / 800 Hardware Manual
11
1.2 Front panel
Open the front panel, the EonNAS Pro
500 has 5 hard drive slots while the
EonNAS Pro 800 series has 8 hard drive
slots. Using EonNAS Pro 800 as an
example: At the top of the front panel,
from left to right, there is a LCD screen
(1), ENTER button (2), SELECT button
(3), system status LED (4), Ethernet 1
LED (5), Ethernet 2 LED (6), HDD status
LED (7), power button (8), hard drive
slots (9) and a front USB quick backup
port (10).
33331
33332
33333
33334
33335
33336
33337
33338
33339
3333
10
No. Item Description
1. LCD screen The LCD displays system statuses and offer users quick
access system menus for system configurations.
2. Enter button The Enter button is used for making a selection while browsing
system menus.
3. Select button The Select button is used for browsing system menus.
4. System status
LED The system status LED warns users system faults.
5. Ethernet 1 LED The Ethernet 1 LED indicates the status of the Ethernet 1
connection.
6. Ethernet 2 LED The Ethernet 2 LED indicates the status of the Ethernet 2
connection.
7. HDD LED The hard drive LED indicates the status of the hard drives.
8. Power button The Power button is used to turn on or force-turn-off (when the
system hangs).
9. Quick backup
USB port
The Quick backup USB port offers a fuss-free data backup
experience.

EonNAS Pro 500 / 800 Hardware Manual
12
1.3 Rear panel of EonNAS Pro 500 / 800
There are no user serviceable
components on the back of EonNAS
Pro 500 / 800. From top to bottom,
there is the power socket (1), eSATA
port (2), USB ports (3), Ethernet port
1 (4), Ethernet port 2 (5), restore
default button (6), VGA port (7) and
Kensington lock-hole (8).
No. Item Description
1. Power socket
The power socket is for power cable connection.
2. eSATA port The eSATA port is for external expansion purposes (intended for
high speed external hard disk drive storage expansion).
3. USB ports
The USB ports are for external expansion purposes (CD, DVD,
USB flash drives, printers, etc.); or to supply power to external
eSATA devices.
4. Ethernet port
1 Ethernet port 1 is for accessing and configuring EonNAS.
5. Ethernet port
2 Ethernet port 2 is for accessing and configuring EonNAS.
6. Restore
default button
The restore default button is for restoring the system to its initial
manufacturing settings (TCP / IP, system settings, etc.).
7. VGA port Reserved.
8. Kensington
lock-hole
For use with a Kensington lock. Please refer to your Kensington
lock for instructions.

EonNAS Pro 500 / 800 Hardware Manual
13
1.4 Hard Drive Designation
The hard drives are placed in numeric order from top to bottom for EonNAS Pro 500
and 800. When installing hard drives, always start installing to the top empty tray and
work your way down to the bottom!

EonNAS Pro 500 / 800 Hardware Manual
14
1.5 Front Panel LED Definitions
SELECT
E NT ER
EonNAS
EonNAS_Pro_xxx
1
2 3 4 5
Front Panel LEDs
No. Item Icon LED Color & Status
1. Power button
Blue indicates the system has powered on
Off indicates the system has powered off
2. System status
LED
Off indicates the system is operating normally
Red indicates system failure
3. Ethernet 1
LED
4. Ethernet 2
LED
Steady Green indicates the connection has been
established
Blinking Green indicates LAN activity
Off indicates the connection is no established
5. HDD status
LED
Blinking amber indicates the hard drive I/O activity
Off indicates there is no hard drive I/O activity

EonNAS Pro 500 / 800 Hardware Manual
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1.6 Drive Tray LEDs
Two (2) LED indicators are located on the right hand side of each drive tray. When
notified by a drive failure message, you should check the drive tray indicators to find
the exact failed drive.
1
2
No. LED LED Color & Status
1. Drive Busy
LED
FLASHING blue indicates data is being written to or
read from the drive. The drive is busy.
OFF indicates that there is no activity on the disk
drive.
2. Power Status
LED
GREEN indicates that the drive bay is populated and
is working normally.
RED indicates that the disk drive has failed, or a
connection problem occurred.

EonNAS Pro 500 / 800 Hardware Manual
16
1 2
1.7 Rear Panel Ethernet A/B and iSCSI Port LEDs
EonNAS 500 / 800
No. LED LED Color & Status
1.
Link Status
LED
Steady green indicates connection established.
Off indicates connection not established.
2. Activity LED
Blinking amber indicates data transfer activity.
Off indicates there is no I/O activity.

EonNAS Pro 500 / 800 Hardware Manual
17
2 Hardware Installation
2.1 Before You Start
There are some simple tools and components that are user provided:
 a small size flat-blade screwdriver for unlocking and locking hard disk drive
trays
 At least two 3.5 inch hard drives (up to 3TB per drive is supported).
NOTE
Users MUST install at least install two hard drives into bays 1 and 2 respectively to
setup the EonNAS system.
2.1.1 Hot-swappable components
The hard drives in drive trays are hot swappable components. Please refer to the
Software Manual for RAID configuration details and the maintenance section of this
manual on how to replace hard drives.
RAID-5 configuration allows 1 hard drive to fail at any given time without data lost;
RAID-6 configuration allows 2 hard drives to fail at the same time at any given time
without data lost. Please refer to the Software Manual for RAID configuration details
and the maintenance section of this manual on how to replace hard drives.
WARNING
For internal airflow and safety reasons, please only remove one hard drive tray
at a time and never leave two or more hard drive bay empty without drive tray!
2.1.2 Airflow concerns
Allow 20cm of ventilation clearance around the enclosure. Make sure cables are also
placed well clear of the ventilation area behind the enclosure and away from foot
traffic.

EonNAS Pro 500 / 800 Hardware Manual
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2.2 Installing Hard Drives
Hard drives are purchased separately. When purchasing hard drives, please consider
the following factors:
2.2.1 Hard Disk Drive Prerequisites
Capacity (MB/GB): Use hard drives that have the same capacity and rotation speeds.
RAID arrays use a “least-common-denominator” approach meaning the maximum
capacity used in each drive for comprising a logical configuration is the maximum
capacity of the smallest drive. Profile: The enclosure drive bays are designed for
3.5-inch wide x 1-inch pitch hard drives.
Drive Interface Type: The enclosure accommodates SATA-II (3Gbps) and SATA-III
(6Gbps) hard drives up to 3TB in capacity per hard disk drive.
NOTE
Only install hard drives into the server after the system has been placed in the desired
setup location. If the hard drives are installed first, the system may be too heavy to
handle and the possible impact during installation may damage your hard drives.
DO NOT attempt to shift or tilt the system once the system has powered on to avoid
damaging the hard drives.
NEVER remove two hard drive trays out of the system at the same time!

EonNAS Pro 500 / 800 Hardware Manual
19
2.2.2 Drive Tray Numbering Sequence
EonNAS Pro 800
33332
33333
33334
33335
33336
33331
33337
33338
EonNAS Pro 500
33332
33333
33334
33335
33331
Tray numbering sequence is important because if any faults occur to disk drives, you
should be able to identify the location of a faulty drive. Below is a list of the level of
fault tolerance for different RAID levels:
RAID
Level
Minimum disk
requirement Max. No. of Failed Drives without Data Loss
0 2 No fault tolerance. 1 drive fails and the data is lost.
1 2 1 (mirrored pair)
5 3 1
6 4 2
Recognizing drive location is important. For example, if you mistakenly remove 2
drives from a RAID5 logical drive, data will be lost.
For detail RAID configuration methods using NAS Pro systems, please refer to the
Web Interface Manual.

EonNAS Pro 500 / 800 Hardware Manual
20
2.2.3 Inserting the Drive into the Drive Tray
1. Open the front panel of the EonNAS Pro system.
2. Press the release button (indicated by the blue arrow) on the bezel, the bezel
panel should open automatically and gently pull out the hard drive tray.
3. Place the hard drive into the drive tray. Make sure the hard drive’s interface
connector is facing the open side of the drive tray and its label side facing up.
Adjust the drive’s location until the mounting holes in the drive tray are aligned
with those on the hard drive. Secure the drive with four (4) supplied flat head
screws.