Infortrend EonNAS Pro Series User manual

Infortrend Hardware Manual
EonNAS Pro Series
SELECT
ENTER
EonNAS Pro
SELECT
ENTER
EonNAS Pro
BACKUP
EonNAS Pro
Version 1.5

Contact Information
Contact Information
Customer Support Contact your system vendor or visit the following support sites.
EonStor DS Support
ESVA Support
EonNAS Support
Headquarters
(Taiwan)
Infortrend Technology, Inc.
8F, No. 102, Sec. 3, Jhongshan Rd., Jhonghe Dist., New Taipei City 235, Taiwan
Tel: [phone] Fax: [phone] Email, Technical Support, Website
Japan Infortrend Japan, Inc.
6F Okayasu Bldg., 1-7-14 Shibaura, Minato-Ku, Tokyo, 105-0023 Japan
Tel: [phone] Fax: [phone] Email, Technical Support, Website
Americas Infortrend Corporation
2200 Zanker Road, Suite 130, San Jose, CA. 95131, USA
Tel: [phone] Fax: [phone] Email, Technical Support, Website
US East Coast Office
4 Northeastern Blvd. Suite 21B, Nashua, NH, 03062, USA
Tel: [phone] Fax: [phone] Email, Technical Support, Website
China Infortrend Technology, Ltd.
Room 1210, West Wing, Tower One, Junefield Plaza No.6 Xuanwumen Street,
Xuanwu District, Beijing, China
Tel: [phone] Fax: [phone] Email, Technical Support, Website
Europe (EMEA) Infortrend Europe LTD.
1 Cherrywood, Stag Oak Lane Chineham Business Park Basingstoke, Hampshire
RG24 8WF, UK
Tel: [phone] Fax: [phone] Email, Technical Support, Website
Germany/ Infortrend Deutschland GmbH
Wappenhalle Business Center Konrad-Zuse-Platz 8, 81829 Munich, Germany
Tel: [phone] Fax: [phone] Email, Technical Support, Website

Legal Information
Legal Information
All Infortrend products, including the product customers have purchased from
Infortrend, shall be subject to the latest Standard Warranty Policy available on the
Infortrend website: http://www.infortrend.com/global/Support/Warranty
Infortrend may from time to time modify, update or upgrade the software, firmware or
any accompanying user documentation without any prior notice. Infortrend will
provide access to these new software, firmware or documentation releases from
certain download sections of our website or through our service partners. Customer
shall be responsible for maintaining updated version of the software, firmware or
other documentation by downloading or obtaining from Infortrend, and installing
designated updated code, including but not limited to firmware, microcode, basic
input/out system code, utility programs, device drivers, and diagnostics delivered
with Infortrend product.
Before installing any software, applications or components provided by a third party,
customer should ensure that they are compatible and interoperable with Infortrend
product by checking in advance with Infortrend. Customer is solely responsible for
ensuring the compatibility and interoperability of the third party’s products with
Infortrend product. Customer is further solely responsible for ensuring its systems,
software, and data are adequately backed up as a precaution against possible
failures, alternation, or loss.
For any questions of hardware/ software compatibility, and the update/ upgrade code,
customer should contact Infortrend sales representative or technical support for
assistance. To the extent permitted by applicable laws, Infortrend shall NOT be
responsible for any interoperability or compatibility issues that may arise when (1)
products, software, or options not certified and supported by Infortrend are used; (2)
configurations not certified and supported by Infortrend are used; (3) parts intended
for one system are installed in another system of different make or model.

Copyright Notice
Copyright Notice
All rights reserved. This publication may not be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual
or otherwise, without the prior written consent of Infortrend
Technology, Inc.
Disclaimer Infortrend Technology makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Infortrend Technology reserves the right to revise this
publication and to make changes from time to time in the content
hereof without obligation to notify any person of such revisions or
changes. Product specifications are also subject to change without
prior notice.
Trademarks Infortrend, the Infortrend logo, SANWatch, ESVA, EonStor, EonStor
DS, EonNAS, and EonPath are registered trademarks of Infortrend
Technology, Inc. Other names prefixed with “IFT” and “ES” are
trademarks of Infortrend Technology, Inc.
Windows is a registered trademark of Microsoft Corporation.
Mac OS X is a registered trademark of Apple Computer, Inc.
Linux is a trademark of Linus Torvalds.
All other names, brands, products or services are trademarks or
registered trademarks of their respective owners.

Precautions
Safety Precautions
Read these instructions before you install, operate, or transport the system.
Setup the system at a site where the ambient temperature stays lower than 40C.
Install the power source socket outlet near the enclosure where it is easily accessible.
Secure airflow clearance around the enclosure:
- Secure an 18 to 20cm clearance around the enclosure.
- Do not cover the enclosure openings.
- Do not leave the drive bays empty as it will affect the airflow efficiency.
NEVER remove more than one hard disk drive tray out of the enclosure at the same time!
Secure each hard disk drive using its retaining screws.
Put the power cords and other cables away from foot traffic. Do not place things over the
power cords and make sure they do not rest against data cables.
Ensure that the correct power range is being used before powering the device.
If the enclosure is not used for a long time, disconnect it from mains to avoid transient
over-voltage.
ESD Precautions
Avoid touching the PCB boards or connector pins on the hard drives.
Avoid dust, debris, carpets, plastic, vinyl, and tyrofoam in your work area.
Do not remove the hard disk drive from its anti-static bag before installation takes place.
Hard drives must not be stacked on top of each other without their protective drive trays. Even
when drives are fixed in the drive trays, contacting the exposed PCB or rear-side connector
interface may damage the hard drives.
Component Compatibility
The use of compatible components is strongly recommended to ensure compatibility, quality
and normal operation with your system. Please contact your vendor for a list of compatible
components.

Service and Maintenance
Service and Maintenance
Keep the faulty hard disk drive in place until you have a replacement unit in hand; removing a
hard disk drive tray will affect airflow within the enclosure.
When transporting the enclosure, repackage all disk drives separately in the original package
foam blocks.
Disconnect the power cords before servicing or cleaning the enclosure.
Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or sprayed
detergent.
When replacing hard drives, insert the hard drive cage as gently as possible while assuring full
engagement. Vibration and shock can easily damage hard drives.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to moisture.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
When relocating the enclosure, hard drives should be removed from the enclosure beforehand.
Please remember the installation order of the hard disk drive and their corresponding slots.

About This Manual
About This Manual
This manual introduces the hardware components of EonNAS Pro NAS systems and
describe how to install, operate and maintain them.
For the following subjects, please consult other resources for more information:
Components that are not user-serviceable: Contact our support sites.
Software operation: Consult the User Manual in the CD-ROM.
Revision History
Version Date Description
1.0 December, 2011 Initial release
1.1 February, 2012
Updated certificates
Updated LCD power saving functions
Updated support of single hard drive for initialization
Updated Contact Information
1.2 May, 2012
Merged EonNAS Pro 200, 500, 800 & 850 series into
EonNAS_Pro_Series_HMN.
Updated component compatibility notice
1.3 June, 2012 Updated restore to default actions
1.4 August, 2012 Updated 10Gb iSCSI descriptions
1.5 December, 2012 Added EonNAS Pro 210, 510 & 810

Table of Contents
Contact Information................................................................................................. 2
Legal Information..................................................................................................... 3
Copyright Notice ...................................................................................................... 4
Safety Precautions.................................................................................................................5
ESD Precautions....................................................................................................................5
Component Compatibility......................................................................................................5
Service and Maintenance ......................................................................................................6
About This Manual................................................................................................... 7
Revision History.....................................................................................................................7
Introduction ............................................................................................................ 10
Front Panel Overview ..........................................................................................................11
System Front panel..............................................................................................................12
System Rear panel...............................................................................................................14
Hard Drive Designation .......................................................................................................17
Front Panel LED Definitions................................................................................................18
Drive Tray LEDs....................................................................................................................19
Ethernet Port LEDs..............................................................................................................20
1Gbps iSCSI Host Ports (selected models only)...............................................................21
10Gbps iSCSI Host Ports (selected models only).............................................................22
Hardware Installation............................................................................................. 24
Component Compatibility....................................................................................................24
Before You Start ...................................................................................................................24
Airflow Concerns .................................................................................................................... 24
Installing Hard Drives ..........................................................................................................25
Hard Disk Drive Prerequisites ................................................................................................ 25
Hot-swappable Hard Drives ................................................................................................... 25
Drive Tray Numbering Sequence ........................................................................................... 26
Installing Hard Drive into the Drive Tray................................................................................. 27
Connections, Powering-on & Initialization.......................................................... 29
Connecting the NAS System...............................................................................................29
Powering On the System for the First Time.......................................................................30
Powering-on the System & Initialization ................................................................................. 31
Quick Initialization Using Systems’ LCD Screen...............................................................35
Setting up the System Using LCD Screen Menu...............................................................36
Main Menu ............................................................................................................................. 37
TCP/IP – LAN1 / LAN2 Menu................................................................................................. 38
LAN 1 – Enter Settings Menu................................................................................................. 39
Gateway Menu ....................................................................................................................... 41
DNS Menu ............................................................................................................................. 44
Physical Disk Menu................................................................................................................ 46
Pool Menu.............................................................................................................................. 47
System Menu ......................................................................................................................... 48
Shutdown ............................................................................................................................... 49

Table of Contents
9
Reboot ................................................................................................................................... 50
Connections............................................................................................................ 51
Component Compatibility....................................................................................................51
Connection Concept............................................................................................................51
eSATA External Expansion Port..........................................................................................52
USB External Expansion Port .............................................................................................53
USB Quick Backup Functionality .......................................................................................54
For Systems Without LCD Screen ......................................................................................... 54
For systems with a LCD screen ............................................................................................. 55
Maintenance............................................................................................................ 56
Replacing the Hard Drive.....................................................................................................56
System Error Buzzer............................................................................................................58
Buzzer Sounds....................................................................................................................... 59
Restore Default Settings .....................................................................................................61
Appendix................................................................................................................. 62
Technical Specifications......................................................................................................62
Hardware ............................................................................................................................... 62
Operating Environment ..........................................................................................................63
Host Port Pinouts ................................................................................................................... 63
1Gbps Ethernet Host Port ...................................................................................................... 64
1Gbps iSCSI Host Port ..........................................................................................................65
10Gbps iSCSI Host Port.........................................................................................................66
Certifications........................................................................................................................68

EonNAS Pro Series Hardware Manual
Introduction
The Network Attached Storage (NAS) systems are high-performance and versatile
storage solutions for sharing files and volumes across the Ethernet network. NAS
separates application servers and data, and stores data on storage devices that
perform dedicated file serving tasks. They are dedicated high-performance storage
solutions providing files or shares for access from numerous clients. The advantages
include:
Ease of administration
Ease of installation
Ease of capacity expansion
Compact in size for mobility and ease of placement
The ability to serve a common set of files to a heterogeneous client population
Improved performance based upon dedicated file service processing
1Gb / 10 Gb iSCSI expansion host ports for extended connectivity (selected
models only)
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EonNAS Pro Series Hardware Manual
Front Panel Overview
The systems are ruggedly built and come in two (2), five (5) and eight (8) hard drive
bay variations. The hard drive bay supports a single 3.5 inch SATA hard drive up to
3TB in storage capacity. Systems may come with or without a LCD screen for status
display and quick configuration purposes. All systems also feature a quick USB
backup port on the front panel.
BACKUP
SELE CT
ENTER
SELECT
ENTER
Features
LCD screen for quick function access and status monitoring (selected
models only)
Rugged construction
Single hard drive support up to 3TB
Hot swappable hard drives
Versatile miniaturized NAS storage for ease of placement or mobility
Easy to setup and operate
External eSATA / USB hard disk drive expansion
Easy to access front USB port for one-touch data backup
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EonNAS Pro Series Hardware Manual
System Front panel
33334 33335 3333633337
33338
33339
3333
10
3333
11
3333133332
3333333334
33335
3333633337
33338
33339
3333
10
2x0 5x0
3333133332
3333333334
33335
3333633337
33338
33339
3333
10
8x0
No. Item Description
1. LCD screen
The LCD displays system statuses and offer users quick access
system menus. Once initialized, if the LCD has been left idling for more
than 60 seconds, the LCD will automatically power off. Users can press
the “SELECT” or “ENTER” button to reactivate the LCD screen.
2. Enter button The Enter button is used for making a selection while browsing system
menus.
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EonNAS Pro Series Hardware Manual
3. Select button The Select button is used for browsing system menus.
4. System status LED The system status LED warns users system faults.
5. Ethernet 1 LED The LED indicates the status of the Ethernet 1 connection.
6. Ethernet 2 LED The LED indicates the status of the Ethernet 2 connection.
7. HDD LED The hard drive LED indicates the status of the hard drives.
8. Power button The power button is used to turn on or force-turn-off (when the system
hangs).
9. Hard drive slots The slots are in ascending numeric order from top to bottom.
10. Quick backup USB
port The quick backup USB port offers a fuss-free data backup experience.
11. Quick backup
button & LED For use with quick USB backup port.
*Inside the front panel cover, there is a label showing the default IP addresses for the
Ethernet ports. This is useful when you restore to default and wish to log in manually to setup
the system.
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EonNAS Pro Series Hardware Manual
System Rear panel
1
2
EonNAS
eSATA
1
2
RS 232/485
200 500 /800 850
210 510 / 810
No. Item Description
1. Power socket The power socket is for power cable connection.
2. eSATA port
The eSATA port is for external expansion purposes
(intended for high speed external hard disk drive storage
expansion).
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EonNAS Pro Series Hardware Manual
3. USB
ports
The USB ports are for external expansion purposes (CD,
DVD, USB flash drives, printers, etc.); or to supply power to
external eSATA devices.
4. Ethernet port 1 Ethernet port 1 is used for accessing and configuration.
5. Ethernet port 2 Ethernet port 2 is used for accessing and configuration.
6. Restore default
button
The restore default button is for restoring the system to
manufacturing settings (TCP / IP, system settings, etc.),
please refer to Restore Default Settings. The button is NOT
operational during initialization.
7. VGA port Reserved.
8. Kensington
lock-hole
For use with a Kensington lock. Please refer to your
Kensington lock for instructions.
9. Power adaptor For plugging in the power adaptor.
10. Expansion host
port location
For selected models only, expansion host port features four
1Gb iSCSI host ports or two 10Gb iSCSI host ports.
11. Serial COM port The serial COM port is reserved for maintenance purposes.
12. ATX power
switch
The ATX power switch acts as a secondary power switch
and it must be switched to the “ON” position to power-on
the system.
13. USB 3.0 port The USB 3.0 port differs to other USB ports in that it
supports a maximum 5Gb/s transfer rate.
Additional 1Gb iSCSI Expansion Ports
For selected models that has four additional 1Gb iSCSI host ports. From left to right
are CH3, CH4, CH5 and CH6 1Gb iSCSI host ports.
CH3 CH4 CH5 CH6
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EonNAS Pro Series Hardware Manual
Additional 10Gb iSCSI Expansion Ports
For selected models that has two additional 10Gb iSCSI host ports. From left to right
are CH3 and CH4 10Gb iSCSI host ports.
CH3 CH4
.
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EonNAS Pro Series Hardware Manual
Hard Drive Designation
The hard drives are placed in numeric order from top to bottom. When installing hard
drives, always install to the top empty tray(s) and work your way down in order!
2x0 5x0
8x0
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EonNAS Pro Series Hardware Manual
Front Panel LED Definitions
BACKUP
6
SELEC T
ENTER
11
2 3 4 5
Systems without LCD Systems with LCD
Front Panel LEDs
No. Item LED Color & Status
1. Power button Blue indicates the system has powered on
Off indicates the system has powered off
2. System status LED Off indicates the system is operating normally
Red indicates system failure
3. Ethernet 1 LED
4. Ethernet 2 LED
Steady Green indicates connection established
Blinking Green indicates LAN activity
Off indicates the connection is no established
5. HDD status LED Blinking amber indicates the hard drive I/O activity
Off indicates there is no hard drive I/O activity
6. USB Quick Backup
LED
Green: USB device detected & ready to backup
Blinking green: Data backup in progress
Amber: Data backup process failed
Blinking amber: Data backup configuration has not been set.
Off: Standby for backup or backup process completed successfully
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EonNAS Pro Series Hardware Manual
Drive Tray LEDs
Two (2) LED indicators are located on the right hand side of each drive tray. When
notified by a drive failure message, you should check the drive tray indicators to find
the exact failed drive.
1
2
No. LED LED Color & Status
1. Drive Busy LED
FLASHING blue indicates data is being written to or
read from the drive. The drive is busy.
OFF indicates that there is no activity on the disk
drive.
2. Power Status
LED
GREEN indicates that the drive bay is populated and
is working normally.
RED indicates that the disk drive has failed, or a
connection problem occurred.
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EonNAS Pro Series Hardware Manual
Ethernet Port LEDs
eSATA
1
2
RS2 32/ 485
200 / 500 / 800 210 / 510 / 810 850
No. LED Status
1. Activity LED Blinking amber indicates data transfer activity
2. Link Status
LED
Steady green indicates connection established
Off indicates connection not established
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