Ingenico Aqua User manual

www.ingenico-us.com
Payment Terminals
Co nterTop
Ingenico’s powerful and versatile market leading countertop terminals are ideally suited
to merchants wishing to carry out smart card, credit and debit transactions via a traditional
telephone modem or new generation IP connection. Compact, intuitive and easy-to-use,
these terminals deliver swift, secure and highly scalable payment options in both medium
and low transaction environments, as well as high volume multi-lane retailers and high
street banks.
Simple to install and maintain, Ingenico’s highly versatile consumer-facing payment
solutions offer future proofed connectivity, including the option to add Ethernet, GP S
and WiFi functionality, together with unparalleled application support to enable the
delivery of a wide variety of value added services, including prepaid phone cards, gift
cards and loyalty programs.
Co nterTop
Modem Ethernet Contactle GPRS Biometric
NAME Aq a EFT Smart EFT930S L EFT930S i5100 i5310 EFT Smart Pl s iCT220 iCT250 EFT930S xxx BIO930S xxx
Proce or Type A M 7 A M 9 & A M 7 A M 9 & A M 7 A M 9 & A M 7 A M 7 A M 7 A M 9 & A M 7 A M 9 & A M 7 A M 9 & A M 7 A M 9 & A M 7 A M 9 & A M 7
peed 60 MHz 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS 29 MHz 29 MHz 200 MIPS & 50 MIPS 450 MIPS & 50 MIPS 450 MIPS & 50 MIPS 200 MIPS & 50 MIPS 200 MIPS & 50 MIPS
Memory RAM/Flash 2MB / 4 or 8MB 8MB / 16MB 8MB / 16MB 8MB or 16MB /
16MB 2MB / 4 or 8MB 2MB / 4 or 8MB 8MB or 16MB / 16MB
8MB or 16MB /
16MB 16MB / 16MB 8MB or 16MB / 16MB 16MB / 32MB
MMC optional optional optional optional
Removable Memory D Card optional optional
µD Card optional optional
Communication Mode
Infra red
Dial-up Modem l l l l l l l l l M M (optional)
I DN Modem l l
Ethernet llloptional lE E
WiFi optional optional optional
Bluetooth optional
GPR optional optional optional G G
SAM 1 3 1 2 Up to 3 Up to 3 3 2 2 1 or 2 1 or 2
Card Reader
mart Card 1 1 1 1 1 1 1 (+1 optional) 1 1 (+1 optional) 1 1
Magstripe Track 1/2/3 Track 1/2
or Track 1/2/3 Track 1/2/3 Track 1/2/3 Track 1/2 or Track 1/2/3 Track 1/2/3 Track 1/2 or Track 1/2/3
Track 1/2
or Track 1/2/3 Track 1/2/3 Track 1/2 or Track 1/2/3
Track 1/2
or Track 1/2/3
Di play
Graphic 128 x 64 l l l l l l l l l l
2 lines x 16 characters
Backlit l l l l l l l l l l l
Yellow/Green l l l l l l l l
White l l
TFT Color QVGA 320 x 240 pixels l
Keyboard
Number of keys 14 16 16 16 15 15 16 12 12 16 16
Function/Navigation keys 1 8 6 6 3 3 8 4 4 6 2
Backlit l l l optional l l l l l l
Privacy Shield Optional optional optional optional optional optional
Buzzer l l l l l l l l l l l
Thermal Printer Lines/second 7 lps 18 lps 18 lps 18 lps 12 lps 12 lps 18lps 18 lps 18 lps 18 lps 18 lps
Connection on terminal
R 232 1 1 2 1 or 2 2 optional 1 (+1 optional) 1
U B Host 1 1 (+1 optional)
U B lave 1 1
Mini U B Host 2 1 1 2 1
Mini U B lave 1 1 1 1 1
Power supply connector 1 1 1 1 1 1 1 1 1 1
Plug it optional optional
Ba e l
Connection on ba e
Power supply 1
Line in 1
Phone out
R 232 2
U B lave
Power Supply External Power supply 100-230V 50-60Hz 100-240V 50-60Hz 100-240V 50-60Hz 100-240V 50-60Hz 100-230V 50-60Hz 100 -230V 50-60Hz 100 -240V 50-60Hz 230V 50Hz 230V 50Hz 100-240V 50 -60Hz 100 -240V 50-60Hz
Magic Box loptional optional l
Connection on Magic Box
Power supply connector 1 1 1 1
R 232 1 1 1 1
Line in 1 1 1 1
Phone out 1
Ethernet 1 1 1
Size (in mm) Terminal 227 x 97 x 80 244 x 124 x 105 79 x 180 x 65 79 x 180 x 65 210 x 95 x 75 209 x 96 x 60 244 x 124 x 105 83 x 185 x 63 83 x 185 x 63 79 x 180 x 65 79 x 180 x 87
Paper Roll (width/diameter) 58 / Ø40 or 50 58 / Ø40 or 50 58 / Ø40 58 / Ø40 58 / Ø40 or 50 58 / Ø40 or 50 58 / Ø40 or 50 58 / Ø40 58 / Ø40 58 / Ø40 58 / Ø40
Weight (in gr) Terminal (w/o paper roll nor cable) 465 610 410 410 600 800 (with base) 610 325 325 410 to 460 350
Cu tomization
Lens optional optional optional optional optional optional optional optional optional optional
Printer cover flap optional optional optional optional optional optional optional optional
Casing optional optional optional optional optional optional optional optional optional optional
Environment
Operating temperature +5°C to +40°C +5°C to +40°C +5°C to +40°C +5°C to +40°C +5°C to +40°C +5°C to +40°C +5°C to +45°C +5°C to +45°C +5°C to +45°C +5°C to +45°C +5°C to +45°C
torage temperature -20°C to +70°C -20°C to +55°C -20°C to +55°C -20°C to +55°C -20°C to +70°C -20°C to +70°C -20°C to +55°C -20°C to +55°C -20°C to +55°C -20°C to +55°C -20°C to 55°C
Relative humidity, non condensing 90% H at +40°C 85% H at +40°C 85% H at +40°C 85% H at +40°C 90% H at +40°C 90% H at +40°C 85% H at +40°C 85% H at +40°C 85% H at +40°C 85% H at +40°C 85% H at +40°C
PCI PED Online & offline l l l l l l l l l l l
New New New
E-BR-COUN ER OP-USA-JAN09

Performance
With high performance guaranteed, Ingenico’s reliable and secure
countertop devices are designed to offer maximum payment
speed and versatility in any retail environment. he keypad
design, coupled with a long card swipe to ensure optimal
mechanical card reading, combine peerless performance and
convenience. Ingenico’s platform provides multi-application
fire-walling to maximize application flexibility and reduce
approval costs.
Design/Ergonomics
Our highly compact PIN-enabled countertop devices are designed
to maximize counter space. Featuring large graphic and color
display terminals and integrating an ergonomically designed
keyboard for trouble-free PIN entry, the terminals contain an
integrated fast thermal printer with easy-load mechanism. An
extendable curly-cable allows merchants to safely hand over
terminals to customers for card insertion/swipe and PIN entry.
Communication
With faultless 24/7 communications a must, Ingenico’s countertop
terminal solutions deliver transaction integrity and security
through a wide variety of connectivity interfaces. Our terminals
are equipped with fast modem and GPRS. o deliver increased
performance and convenience, merchants can expand terminal
connection capabilities with optional Ethernet or WiFi modules,
while a contactless EMV payment option supports mobile phone
Near Field Communications (NFC) payment.
Security
A world leader in secure transaction and payment systems,
Ingenico’s countertop payment terminals are universally EMV,
PCI PED approved and if not yet PCI PED 2.0 ready. Providing
contact and PIN entry capability, these devices allow even the
most complex EMV payment schemes to be implemented,
including credit , debit, e-purse, prepaid and pre-authorized
debit. Ingenico’s industry proven High Secure Core (HSC) supports
powerful encryption (including RSA, DES AND 3DES) to provide
the assurance of secure data and application management.
Software development
By enabling the integration of a host of additional applications
and service into its terminals - including loyalty programs, pre-
paid, and language or currency options - Ingenico allows
merchants and banks to generate significant incremental
revenues. In addition to offering the world’s most extensive
library of value added applications - over 800 - our uniquely
scalable operating system creates the ideal environment on
which to rapidly build and deploy EMV e-payment solutions as
well as bespoke new solutions, tailored specifically to the
customer’s needs.
Field Services
o reduce total cost of ownership and enable merchants and
banks to maximize their terminals investments, Ingenico provides
a comprehensive range of terminal and software update and
management services…both remotely and in the field. Fully
certified professions and local language helpdesk personnel
operate in every one of our regions, ensuring Ingenico is on
hand to support customers 24 hours a day, seven days a week,
365 days of the year.
Co nterTop
EFT mart
Aqua
i5100 EFT mart Plus
i5310
EFT930 L
EFT930
iCT250
iCT220 EFT930 xxx
BIO930 xxx
New
New
New