Ingenico ELITE 790 CDMA User manual

The Global Provider of Secured Transactions Systems
ELITE 790 CDMA
User’s Manual
February 2004

ELITE 790 Terminal
2
Table of Contents
I- TERMINAL DESCRIPTION....................................................................... 3
1- Introduction.............................................................................................................. 3
2- The Terminal............................................................................................................. 4
3- The Terminal Connections...................................................................................... 4
4- The Base Connections ............................................................................................ 4
5- The Keyboard (Example only – yours may differ).................................................5
6- The Card Readers .................................................................................................... 6
7- Wireless functionality.............................................................................................. 6
II- ELITE 790 TECHNICAL OVERVIEW........................................................8
1- Terminal features..................................................................................................... 8
2- Display ...................................................................................................................... 8
3- Printer ....................................................................................................................... 8
4- RS232 Interface (base)............................................................................................. 9
5- Dial Modem............................................................................................................... 9
6- SIM Slots................................................................................................................... 9
7- Serial Connector .................................................................................................... 10
8- Hands free kit Connector ...................................................................................... 10
9- Power Supply ......................................................................................................... 11
10- Operating Range ................................................................................................. 11
III- INSTALLATION PROCEDURES ............................................................ 12
1- Entering Date and Time.........................................................................................12
2- Telephone Network Parameters............................................................................ 13
3- Options menu......................................................................................................... 14
4- Application Software Downloading Procedure ...................................................15
5- Configuration Receipt............................................................................................ 16
IV- PRACTICAL INFORMATION ............................................................... 17
1- Charging the battery pack.....................................................................................17
2- Cleaning Procedures ............................................................................................. 18
3- Changing the paper roll......................................................................................... 18
V- RECOMMENDATIONS............................................................................ 19
1- Battery handling..................................................................................................... 19
2- RF Safety................................................................................................................. 20
3- General safety ........................................................................................................ 21

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I- Terminal Description
1- Introduction
The ELITE 790 is a mobile payment terminal using the 1XRTT standard for radio
communications and a dial modem for PSTN communications. This terminal was created to
process credit or debit payments using magnetic stripe or smart cards.
The ELITE 790 has an integrated thermal printer which operates at 6 LPS.
The ELITE 790 terminal benefits from a modular hardware design, which allows multiple
different applications to run on the terminal securely without affecting each other.
Your retailer or installer will be able to give you the necessary information
on all available applications.

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2- The Terminal
The terminal case contains the following elements:
• The portable terminal and base.
• A cable that connects the terminal to a telephone line.
• A power pack that connects the terminal to a 115 or 230 volt supply (depending on
the country)
3- The Terminal Connections
There are two connectors on the back of the terminal. See section 7 for a picture.
The blue jack is for a portable hands free kit. The black connector is suitable for a peripheral
device like a barcode scanner, for which a specific software application is required.
4- The Base Connections
 Telephone Connection
The telephone cable supplied with the Elite
terminal must be connected to the port
marked with the symbol . The other
end of the cable (RJ11) must be connected
to the telephone jack.
 Electrical Connection
The jack from the power supply is plugged
into the port marked with the symbol
. The electrical plug is connected to
a wall socket (115 or 220 volts, depending
on the country).
Only use the power pack provided with
the terminal.
 Connection to an external peripheral device
The serial port can be used to connect to
devices such as cheque readers or PC’s.
The ELITE 790 terminal must be powered
off before connecting the cable to the serial
port.
Telephone line
Power Supply
Serial port

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5- The Keyboard (Example only – yours may differ)
The key gives the user access to the
different options available at the time the
key is pressed. These could include the
application or the “system” menu which
manages the standard functions of the
Elite 790, such as: modification of the date
and the time and modification of the
download and line parameters.
• The and keys allow
navigation through scrolling
application menus and the “system” menu.
• The key advances the paper of a couple of centimetres. This function
is only active when the terminal is in the idle state.
• The key is used to validate any information read by or entered into
the terminal. It also functions as the power switch when the terminal is
powered off.
• The key cancels the current operation after which, it returns
the terminal to idle state.
• The key acts as a correction key by deleting the last character
entered,
The navigation wheel has the same
function as the 3 keys under the display.

Push the navigation wheel
Turn the wheel “up”
Turn the wheel “down”

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6- The Card Readers
 Magnetic Stripe Card
Magnetic stripe cards can be read when swiped either from right to left, or left to
right. The magnetic stripe on the card should face the printer and the card should be
swiped through the reader horizontally and without hesitation.
 Chip Card
Insert the card horizontally into the terminal, the chip facing up, as indicated and
leave the card in position until the transaction is complete.
7- Wireless functionality
The ELITE 790 terminal is designed as a mobile device. A fully charged battery will
perform between 75 and 100 transactions before the terminal has to be returned to
the base for charging.
The symbol on the upper right hand side of the display indicates a correct
connection between the terminal and the base when charging.
When the battery has very little charge left the Elite 790 displays« -BAT- » and the
terminal beeps. The Elite 790 should be returned to the base as soon as possible.
As a further indication of low charge should a few more transactions be necessary
the printing will be slower.
Warning
Do not use a “fast charge” base to charge the battery if the terminal is
returned to the base after each transaction. The batteries may be
damaged and their lifetime reduced. A battery should only be charged
with a fast charge base at the end of a day or shift or if the –BAT-
warning shows on the display.
If the terminal is placed on the charger after each transaction, a “slow
char
g
e” base must be used to
p
rotect the batter
y
.
CHIP CARD
READER
MAGNETIC
STRIPE
READE
R

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When off the base, the ELITE 790 terminal switches off after a programmable
timeout if there is no inactivity.
When the terminal is switched on, the following messages could appear on the
terminal display:
INACTIVE CDMA A problem has been encountered with the CDMA
modem. Removing the battery pack, waiting 30
seconds and re-installing the battery should fix
the problem. If it does not, call your service
provider
NETWORK SEARCH
This message appears while the terminal is
searching for the CDMA network. Once the
terminal has found the network, this message is
replaced by the operator name.
Warning
Before using the terminal for the first time, the
batteries must be fully charged. This is indicated
by a green light on the base which goes out when
this process is complete.

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II- ELITE 790 TECHNICAL OVERVIEW
1- Terminal features
The ELITE 790 has the following features:
• 2Mbytes battery backed RAM with advanced memory protection
• 1024 bytes EEPROM
• INTEL™ compatible 80251 CPU
• Battery backed calendar
• Buzzer
• 18 key keyboard
• Navigation wheel (optional)
• Track 1/2 or 2/3 Card Reader
• ISO 7816 Smart Card Reader
• Four slots SIM
• 1 RS232 port for an ECR connection or external device connection
• Built-in Modem CCITT V22, V22 bis
• Automatic tone dialling facility
• 1XRTT modem for radio communication
• Up to four SIM smart card connectors (Optional)
• Serial peripheral connector
2- Display
• The Display is a 64x128 graphic backlit LCD display.
3- Printer
The printer has the following features:
• a paper chamber for housing the paper roll,
• a cutter above the printing mechanism, allowing the user to cut receipts
manually,
• a button which activates Line Feed and self-test,
• 6 lines per second printing speed.

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4- RS232 Interface (base)
Standard interface :
• rate: 300 to 19200 bauds
• format: 7 to 8 bits
• parity: odd, even, none
• interface: V28
RS232 Connection :
6
1
1 ÌN.U
2 ÌTxCOM1
3 ÌRxCOM1
4 ÌCTS
5 ÌRTS
6 ÌGround
5- Dial Modem
The dial modem is used when the RF network is not available. The speed of the
modem can be set to 1200 or 2400 bits per second.
6- SIM Slots
When implemented, access to the optional SIM slots is through the battery door
located on the underside of the terminal.
 SIM Insertion
• Slide the metal SIM holder cover to
open,
• Open the SIM holder cover,
• Insert or remove the SIM card,
• Shut the cover,
• Slide the cover to lock.

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7- Serial Connector
Connector, 4 pins Binder series 719, ref. 09-9767-00-04.
Pin 1 = Tx, 2 = RX, 3 = Vcc (5V / 150mA), 4 = Gnd
8- Hands free kit Connector
This is a 4-contacts jack designed to support a hands free kit (microphone +
earpiece). The recommended type is the NOKIA™3210 or equivalent.
Serial connector Hands free kit
connector
3
14
2

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9- Power Supply
• Power Input Voltage 100 / 240Vac
• Power Input Frequency 50 / 60Hz
• Power Output 11V -1.5A
10- Operating Range
 Terminal
• Operating Temperature +5°C to +40°C
• Humidity 20% to 90% Non-condensing
 Weight and dimensions
Terminal
• Weight : 600g
• dimensions: 215 x 90 x 65 (L x W x H in mm)
Base
• Weight : 160g
• dimensions:186 x 93 x 36 (L x W x H in mm)
5,5 mm
9,5 mm
+-
2,5 mm2,5 mm
Warning
Do not the fast charger outside the temperature range (+5°C
to +40°C). This could reduce the battery life.

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III- INSTALLATION PROCEDURES
The ability to enter the system menu is dependent on the way the application is written.
Check with your program provider on how to enter the system menu.
Once you are in “System Menu” scroll using the up/down keys to select the feature you want
to access.
1- Entering Date and Time
In its idle state, the terminal indicates the date and time.
N° DISPLAY ACTION
1 SYSTEM MENU
DATE-TIME Press the key or the navigation wheel.
2 DATE :
01/08/01
Enter the current date dd/mm/yy (character
« / » is automatically inserted).
Press the key.
3 TIME :
18 :32
Enter the current time using the 24h clock.
(character « : » is automatically inserted).
Press the key.
NOTE:
Do not change the date when there are transactions stored on the terminal.

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2- Telephone Network Parameters
If the value already present in the terminal is correct, it does not need to be re-entered.
.
N° DISPLAY ACTION
1 SYSTEM MENU
TELECOM Press the key.
2 SWBOARD =
(up to 4 char) If the Elite 790 is connected to a PBX or key
system it may be necessary to enter a code to
access an outside line. Enter that number
here. If a pause is required use the key. If
you want to delete your entry use the 
key. If this feature is not required press the
key.
3 PAD DOWNLD .X25 =
08 36 06 24 24
(up to 12 char)
The current value is displayed.
Enter another host number if necessary.
Press the key.
4 ONLY V22 ?
1= YES / 0=NO : 0
The current value is displayed.
If you need to restrict the speed of the modem
to 1200 baud (Bell 212A) only set the value to
1. If you want the modem to start at 2400
baud (V22bis) and negotiate with the host
select 0.
Press the key.
5 DIAL DURATION :
20 - 199s : 40 The current value of the carrier detection
timeout is displayed. If necessary, enter a
new value.
Press the key.
6 BELL 212A ?
1= YES / 0=NO : 0 The current value is displayed. 1 = detects 2225 Hz Answer tone for North
America
This value should always be 1
Press the key.

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3- Options menu
The first option is for hospitality environments and is application dependent. Your distributor
can provide you with information on its usage.
N° DISPLAY ACTION
1 SYSTEM MENU
OPTIONS Press the key.
2 ENTER TABLE # : 0 If the current value is 1, a table number will be
requested for each payment transaction and
this number will be printed on each transaction
receipt.
Press the key.
3 0 = ISO3 / 1 = ISO1 : 0 This option should always be set 1 for North
American applications.
Press the key.
4 TIMER EXTINCTION
10 – 99s : 50 Enter the amount of “inactive” time which must
pass before the terminal is automatically
powered off.
Press the key.

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4- Application Software Downloading Procedure
The downloading procedure allows local or remote modification of the terminal memory. This
would be used in the following cases
• alteration of a part or all the terminal memory
• application version upgrading
• adding or deleting applications
N° DISPLAY ACTION
1 SYSTEM MENU
DOWNLOAD Press the key.
2 DOWNLOAD
CONFIRM -> VAL Press the key.
3 DOWNLOAD
ENTER CODE :
Enter 2049 or 2052 use a local PC for
downloading.
Press the key.
4 DOWNLOAD
PABX = If necessary enter the number required to
access an outside line. (Enter the same
value as in the telecom menu).
5 DOWNLOAD
Tel #=0836062424 Enter the telephone number required to
access the download host and press the
key.
6 DOWNLOAD
DIALLING The terminal attempts to establish a
connection to the host.

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5- Configuration Receipt
This receipt prints the hardware and the software status of the terminal.
N° DISPLAY ACTION
2 SYSTEM MENU
CONFIGURATION Press the key. (wait few seconds)
3 The terminal prints a
configuration ticket

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IV- Practical Information
1- Charging the battery pack
A base station provided with the terminal recharges a spare battery pack or the battery pack
attached to the terminal.
The green indicator at front at the base indicates that a current is flowing into the battery
pack.
 Fast charging base
• Do not forget to put the terminal down on its powered base at the end of the day in order
to allow for charging and data-collection.
• When charging an empty battery pack, it could take one or two minutes for the green light
to come on.
 Vehicle base (Optional)
This base station is used when the terminal is put back on its base between each transaction.
It is a slow charge base so as not to damage the battery.
Warning
Before using the terminal for the first time, the
batteries must be fully charged. This is indicated
by a green light on the base which goes out when
this process is complete.
Warning
Do not use a “fast charge” base if the terminal is returned to the base
after each transaction. The batteries may be damaged and their lifetime
reduced. A fast charge base should only be charged when the battery
is nearly or completely discharged.
If the terminal is placed on the charger after each transaction, a “slow
char
g
e” base must be used to
p
rotect the batter
y
.

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2- Cleaning Procedures
The plastic used in the construction of this terminal may be damaged if cleaned with strong
solvents.
The following is a list of recommendations for cleaning the terminal and its base.
3- Changing the paper roll
 Do not pull the paper, press the key for
a paper feed.
 Only use paper provided by your distributor.
Using other types of paper could damage the
printer.
 Do not wait until the paper roll is completely
finished before changing it. When the red
stripe on the paper appears, remove the
paper roll and replace it. You can use the
paper feed key to move the paper. This
key is only active when the machine is in an
idle state.
 To loading of a new paper roll, open the cover, lift the lever to the right of the printer,
Slide paper through the printer until it comes out the other side. Lower the lever. Press
the paper feed key to check the paper has fed through properly.
• Clean the outside of the terminal with a soft cloth moistened with a mild
detergent solution.
• Never spray cleaning solution directly onto the terminal as liquid may enter the
unit.
• Do not use Isopropyl Alcohol based cleaning products, use water-based.
• If in doubt about a cleanin
g
p
roduct, contact
y
our terminal su
pp
lier.
Lever

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V- Recommendations
1- Battery handling
 Nickel Metallic Hydride (Ni-MH) batteries:
• keep out of reach of children
• Do not heat or throw in a fire,
• Do not short-circuit the batteries,
• Do not close the security valves (situated under the positive poles),
• Do not use in a airtight box,
• Use the charger only in the specified temperature range,
• Do not manipulate or try to use the battery if it is damaged and/ or leaks any liquid.

 General:
• Replace the battery with the equivalent type provided by the manufacturer.
• Dispose of used batteries according to manufacturer's instructions.

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2- RF Safety
 In-car safety
The use of the terminal in a vehicle may cause malfunctions of electronic systems (e.g. ABS
anti-lock systems, fuel injection systems) particularly in insufficiently shielded systems.
 General
Your terminal uses the 1XRTT standard for RF technology. The Elite 790 sends out and
receives radio frequency energy. When you use your Elite 790 terminal, the network
manages both the radio-frequency and the power level of your terminal.
 Exposure to RF Energy
There is some public concern about the possible health effects of using RF equipment. The
Elite 790 has successfully passed both FCC and Industry Canada tests for SAR (Soft Tissue
Absorption rate).