Interlogix NX-595E User manual

NX-595E Installation
Manual
P/N 230242 • REV C • ISS 02JUL14

Copyright © 2014 UTC Fire & Security Americas Corporation, Inc.
All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from UTC Fire & Security
Americas Corporation, Inc., except where specifically permitted
under US and international copyright law.
Trademarks and
patents The NX-595E name and logo are trademarks of UTC Fire & Security Americas Corporation, Inc.
NX-595E name is a trademark of UTC Fire & Security Americas
Corporation, Inc.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacture
r
Placed on the market by:
UTC Fire & Security Americas Corporation, Inc.
3211 Progress Drive, Lincolnton, NC, 28092, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Compliance
EU directives UTC Fire & Security hereby declares that this device is in
compliance with the applicable requirements and provisions of one
or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.
For more information see: www.utcfireandsecurity.com or
www.interlogix.com
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information www.utcfireandsecurity.com or www.interlogix.com
Customer support www.interlogix.com/customer-support or
www.utcfssecurityproducts.eu

NX-595E Installation Manual 3
Content
Important information 5
Limitation of liability 5
Advisory messages 5
Disclaimer 6
Warranty 6
Introduction 7
Features & Benefits 8
Phone Line connection 8
Phone Line connection, and network connection 9
Phone Line connection, network connection and integrated into the
door intercom system 9
Phone Line connection, network connection, integrated into the
door intercom system with NX-181xx Voice keypads 9
Installing The NX-595E into the enclosure 11
Wiring The NX-595E 12
PCB Layout 14
Terminal descriptions 14
Wiring Structure 15
FAQ - Frequently Asked Questions 16
xTun Cloud Service Error! Bookmark not defined.
Loading Factory Defaults (device 191) 17
Using a NX-181xx Voice keypad 18
Using a Standard Keypad (Icon or LCD) 18
Enrolling the NX-595E 19
Accessing the NX-595E – via a Touch Tone Phone 19
Main Menu – Structure 20
Main Menu - Additional Installer Information 21
Output Control 21
Service provider phone number 22
Panel and device configuration 23

4 NX-595E Installation Manual
Accessing the NX-595E - via the Web pages 24
Find the IP Address 24
Set the IP Address 24
Navigating to the NX-595E 24
Sign in Page 25
Main Menu (Web) – Accesssed with Installer Code 25
Users 26
Network Settings 27
Feature List 29
Outputs 31
IP Reporting 33
Enable Remote Web Access 34
Access via Android App 35
Access via iPhone App 36
Troubleshooting 36
Worksheets 38
System Status Messages 46

NX-595E Installation Manual 5
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will UTCFS be
liable for any lost profits or business opportunities, loss of use, business
interruption, loss of data, or any other indirect, special, incidental, or
consequential damages under any theory of liability, whether based in contract,
tort, negligence, product liability, or otherwise. Because some jurisdictions do not
allow the exclusion or limitation of liability for consequential or incidental
damages the preceding limitation may not apply to you. In any event the total
liability of UTCFS shall not exceed the purchase price of the product. The
foregoing limitation will apply to the maximum extent permitted by applicable law,
regardless of whether UTCFS has been advised of the possibility of such
damages and regardless of whether any remedy fails of its essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions
of the authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, UTCFS assumes no responsibility for errors
or omissions.
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING: Warning messages advise you of hazards that could result in injury
or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.
Keep in mind, the level of security you will obtain with this system relates
specifically with two major factors:
• The quantity, quality, and placement of security devices attached to this
security system.
• The knowledge you have of the security system and how that knowledge is
utilized in a weekly test of the complete system.
This product is to be installed by qualified SERVICE PERSONNEL only

6 NX-595E Installation Manual
The equipment should only be operated with an approved power adapter with
insulated live pins.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
batteries according to the instructions. Contact your service provider for
replacement batteries.
Disclaimer
A level of TCP IP knowledge is required by the installer/s to set up some of the
NX-595E functionality. UTCSF limits it support to NX-595E setup only, and is
unable to offer further assistance on your client's DSL modem, router, firewall or
any other 3rd party software. Please consult your customers IT department or
qualified IT professional about implementing this product onto your client's
network.
Warranty
UTC Fire & Security Americas Corporation, Inc. guarantees this product against
defective parts and workmanship for twenty-four (24) months from the date of
purchase. If any defect appears during the warranty period contact your service
provider. UTC Fire & Security Americas Corporation, Inc. assumes no liability for
consequential or indirect damage, and accepts no responsibility for repairing
damage to the product caused by misuse, careless handling, or where repairs
have been made by others.
No other guarantee, written or verbal, is authorized by UTC Fire & Security
Americas Corporation, Inc.

NX-595E Installation Manual 7
Introduction
The NX-595E is an optional module that may be added to your NetworX security
system to provide remote access and reporting features. You can also integrate
the security system to devices such as intercom, doors, lighting and air-
conditioning via low-level relays.
NX-595E provides a web interface accessible via computer or smart phone, and
simple configuration for remote access.
You can access the NX-595E using these methods:
• Personal Voice Guide (PVG) - When accessing the NX-595E via a touch-tone
phone, the inbuilt PVG will talk to you and guide you through operating your
security system. You can dial in and check the status of your security system,
change a user’s PIN number, enter a new alarm phone number, or arm your
system with easy to follow voice prompts.
• Built-In Web Server - provides access from PC, Mac, or smart phone with
web browser. It allows users to arm / disarm individual partitions, check
system status, enable / disable user codes, modify email accounts and Voice
phone numbers from any standard web browser.
• iPhone app – provides access from an easy to use iPhone app without
needing to set up port forwarding.
The NX-595E can interact with you with one or more of these:
• Voice Reporting - will call up to three phone numbers and announce alerts in
plain English
• Email Reporting - will email up to three addresses, no mail server needs to be
configured
Authorized users may customize voice recordings for user names, zone names,
partition names, room names, output names and system names. These
recordings offer a level of system customization usually reserved for more
elaborate installations. The NX-595E can also store (and forward to NX-181xx
Voice keypads) exit and entry messages. These messages can be left for other
users of the security system.
NX-595E modules built in web server allows users to arm / disarm individual
partitions, check system status, enable / disable user codes, modify email
accounts and Voice phone numbers from any standard web browser.
Advanced intercom features are also incorporated within the NX-595E. Imagine a
visitor to your home pressing the button at your front door intercom, and then
being able to talk to you on your mobile phone anywhere in the world. Maybe it’s
a courier delivering a parcel? You may wish to open the garage door and allow
them to drop the parcel inside.

8 NX-595E Installation Manual
Features & Benefits
The more integration that is performed, the more features and benefits will
become available:
Feature Connection
Phone Line Network Intercom NX-181xx
Dial Up Control Yes - - -
Dial Up Programming Yes - - -
Voice Reporting Yes - - -
4x Extra Zones Yes - - -
Real Time Clock Yes - - -
2x Extra Relays Yes - - -
Email Reporting - Yes - -
Automatic DHCP - Yes - -
Built-In Web Server - Yes - -
iPhone app - Yes - -
No mail server and port
forwarding set up required - Yes - -
Call Divert - - Yes -
Remote Listen In to Outdoor
Station - - Yes -
NX-181xx Access to Intercom
and Door Release - - - Yes
Remote Listen In to NX-181xxs - - - Yes
Phone Line connection
• Voice Reporting – The NX-595E can phone the user and announce selected
event conditions in a human voice. This is in addition to alarm signals sent via
the NetworX panel to the central monitoring center. Users can customize
individual name recordings for zones, partitions, users, rooms and outputs.
No more confusing beeps or sirens!
• Dial up control – The NX-595E can be access by any outside touch tone
telephone and once connected the inbuilt Personal Voice Guide (PVG) will
navigate you through all available menu options. From basic Arming /
Disarming control, to more advanced menus like zone bypassing and System
recordings.
• Dial up programming – An invaluable feature for the installer is the ability to
remotely access the NX-595E from any outside touch tone telephone to carry
out full system interrogation or advanced programming.

NX-595E Installation Manual 9
• Zones – There are two onboard zones that can be zone doubled to for use
within the security system. Only available on the NX-8E control panels.
• RTC – “Real Time Clock” is an onboard component that holds the current
time date setting. A built-in power-sense circuit detects power failures and
automatically switches to the backup supply. This significantly reduces the
chance of a "loss of date \ time" in periods of extended power outage.
Phone Line connection, and network connection
• All of the above features plus:
• Email Reporting – Up to three email addresses can be entered.
• DHCP - or Dynamic Host Configuration Protocol, is a computer network
protocol used by devices to obtain configuration information for operation in
an Internet Protocol network. This protocol reduces system administration
workload, allowing networks to add devices with little or no manual
intervention
• NX-595E Web Interface – Once connected to the network, users will enjoy
the simple web user interface that is supplied with the NX-595E. Enter the IP
address of your NX-595E into a web browser to access the NX-595E
Configuration Server. Here the user can configure pin codes, arm and disarm
partitions, view the last 185 event history, enter and change all voice, and
divert phone numbers and assign email address. Installers have further
access to network settings, feature lists and outputs.
• Relays – The two onboard relays are fully configurable and come defaulted
for door release one and door release two.
Phone Line connection, network connection and
integrated into the door intercom system
• All of the above features plus:
• Call divert – This feature will call up to three different phone numbers when a
visitor presses the call button on the outside door station whilst the NetworX
security system is armed. Once the call is connected, a bi-directional
conversation can take place and the called party has the ability to operate the
onboard relay allowing access to the premises.
• Remote listen-in / two way communication – this feature allows users to
connect to the outdoor station from a remote location
Phone Line connection, network connection, integrated
into the door intercom system with NX-181xx Voice
keypads
• All of the above features plus:

10 NX-595E Installation Manual
• NX-181xx Voice keypads can be configured to answer a call initiated from
either of the two door stations, they can also control the NX-595E modules
onboard door release relays.
• Remote listen in / two way communication – this feature allows users to
connect to any or all of the connected NX-181xx Voice keypads from a
remote location an “listen-in” to any audio within that room / rooms.

NX-595E Installation Manual 11
Installing The NX-595E into the enclosure
Inside the NetworX enclosure, several 2-holed insertion points have been
constructed. This allows for either vertical or horizontal placement of the
modules. Notice that the insertion points have two sizes of holes - a larger
hole and a smaller hole.
Figure 1: The black plastic PCB guides are grooved on one edge where the PC
Board will be seated. The end with the half-moon protrusion fits into the larger
hole. The smaller hole is for the screw.
Figure 2: Place the first black plastic PCB guide in the top insertion point,
grooved edge downward. The half-moon protrusion will be in the large hole. It
does not require force. Insert one of the provided screws into the smaller hole
(from inside the can) to secure it in place. A screwdriver should reach through the
notch that runs the length of the guide to tighten the screw. The second PCB
guide should be positioned opposite of the first (grooved edge up) and placed in
the lower insertion point, using the same procedures described above. Once
mounted, screw it in securely.
Figure 3: The PC board should slide freely in the grooves of both guides.
Figure 1
Figure 2 Figure 3

12 NX-595E Installation Manual
Wiring The NX-595E
Remove all power to the NetworX security system and connect NX-595E's
terminals POS, COM & DATA to the NetworX bus.
A 5-wire interconnecting cable is supplied with the NX-595E. Connect one end to
J1 (Audio Tap) on the NX-595E and the other end to J4 (Audio Tap) on the
NetworX board.
Important: Ensure the trace is aligned with pin 1 on both taps. Refer to
Figure 4, 5, 6 & 7 for correct orientation.
1. Connect J14 (RJ45) to available network port via a patch cable.
2. Connect E1C, E1A, E1+ in parallel to front door camera 1
3. Connect E2C, E2A, E2+ in parallel to front door camera 2
4. Connect V1+, V1- and V2+, V2 audio input in parallel with NX-181xx audio
lines A and B
5. Connect Zones as required:
• 3.3K Single EOL’s
• 3.7K Lower zone EOL’s (when zone doubled)
• 6.9K Higher zone EOL’s (when zone doubled)
6. Select relay contact requirements via jumpers J10 and J11. Place link
between GND and C for negative switch, and 12 V+ and C for positive switch,
remove link for dry contact switching.
When integrating the NX-595E with an external camera and video monitor, it is
important to power up the monitor before you power up the NX-595E. The NX-
595E will then identify the presence of the monitor, and switch off its 5 VDC
supplied to E1A and E2A and utilize the power supplied from the video monitor.
NetworX / NX Audio tap connections
Figure 4
Figure 5
NX-4, 6, 8
Terminal Strip
NX-4
NX8
NX-6
NX-8E
Terminal Stri
p

NX-595E Installation Manual 13
Figure 6
Important: Ensure the trace is aligned with pin 1 on both panel and NX-595E audio taps.
Terminal Stri
p
NX-V3

14 NX-595E Installation Manual
PCB Layout
Figure 7
Terminal descriptions
Terminal Description
1 Pos Panel
Bus
Positive terminal on the NetworX panel
2 Com Common terminal on the NetworX panel
3 Data Data terminal on the NetworX panel
4 V1+ NX-181xx
Audio
Lines
Audio Line A, positive Green / White
5 V1- Audio Line A, negative Green
6 V2+ Audio Line B, positive Orange / White
7 V2- Audio Line B, negative Orange
8 E1C
Entrance
camera 1
Common terminal on outdoor
station 1 Yellow
9 E1A Audio terminal on outdoor
station 1 Red
10 E1+ Positive terminal on outdoor
station 1 Blue
11 E2C
Entrance
camera 2
Common terminal on outdoor
station 2 Yellow
12 E2A Audio terminal on outdoor
station 2 Red
13 E2+ Positive terminal on outdoor
station 2 Blue
14 Z1
Additional
Zones
1st / 3rd Zone 3K3 = Single EOLs
3K7 = Low zones
6K9 = High zones
15 Com Common (-) return for Zone
loop
16 Z2 2nd / 4th Zone
USBUP

NX-595E Installation Manual 15
17 AO Future
Use
18 Com
19 A1
20 NC1 ER1
Entry
Relay 1
Normally closed This relay is controlled from
the NX-181xx communicating
with outdoor station 1
21 C1 Common
22 NO1 Normally open
23 NC2 ER2
Entry
Relay 2
Normally closed This relay is controlled from
the NX-181xx communicating
with outdoor station 2
24 C2 Common
25 NO2 Normally open
Wiring Structure
Figure 8

16 NX-595E Installation Manual
Note: Video Intercom Monitor requires independent power source
FAQ - Frequently Asked Questions
1. If I am upgrading from a previous version of NX-595E what do I need to do?
The new NX-595E will automatically configure itself in the cloud and provide
email and remote access services without further configuration.
Older versions of NX-595E required port forwarding to allow remote access.
The new version does not require port forwarding so please remove any port
forwarding settings from your router as these may interfere with the new cloud
service.
2. Do I need port forwarding?
No, the new NX-595E does not require port forwarding. Built-in cloud services
automatically configure remote connections so it is easier to get online.
3. Do I need an email server?
You do not need an email account to send emails as the new NX-595E will
send emails using a secure cloud service. This is automatically configured
and you only need to specify the destination email address(es).
You can optionally provide your own email account and SMTP server settings
and the NX-595E will use this instead to send you emails. Ask your email
provider for these settings.
4. How do I connect/program the NX-595E?
a. Default the NX-595E following the instructions below.
b. Ensure your router supports DHCP (most do out of the box).
c. Connect the NX-595E to it using an Ethernet cable. The router should
automatically assign the NX-595E module an IP address.
d. On a keypad connected to the NetworX security system, enter *8 [Master
PIN] 0# 191# 21# which will tell you the IP address of the NX-595E. Press
* to scroll through each segment of the IP address.
e. On a computer enter the IP address into a web browser to bring up the
login page. Your NX-595E must remain in program mode to allow access.
f. Login to the NX-595E. The default username/password is installer 9713.
g. You can now program any additional settings you require via the web
interface/
1. What if I cannot connect to NX-595E with my computer?
a. Check that your router has DHCP enabled, refer to your router manual for
details.
b. Default the NX-595E. This will ensure DHCP is enabled.
c. Check that an IP address has been allocated in Location 21 of the NX-
595E. If it is 0.0.0.0 then DHCP is not working correctly. You should
assign the NX-595E a static IP address in Location 21. Make sure that it is

NX-595E Installation Manual 17
on the same subnet as our computer and that the IP address is not used
by another device.
d. Put the NX-595E into program mode by using a keypad and enter device
191. By default this is an extra layer of security to prevent unauthorised
remote access. Then try again from a web browser. You can also enable
web access permanently on the NX-595E in Location 19, Segment 1,
Option 6 = On
e. While the NX-595E is in program mode: On a windows computer, click
Run, type cmd, press Enter, then ping [ip address]. If there is an
error it will show “timed out” and you should check your network. If you
see a time then your computer can talk to the NX-595E. You can also
enable ping permanently on the NX-595E in Location 19, Segment 1,
Option 4 = On.
2. I’m not receiving any emails!
a. Perform testing using a standard user PIN, the installer account by default
does not send all reports.
b. Check that the emails are not being captured in your SPAM folder or
blocked by a firewall.
c. Check the email address is correct.
d. Check that the event is ticked in the NX-595E settings.
e. Check that you are receiving other emails.
f. Check that the relevant reporting options are enabled in the panel
programming.
g. Try using xConnect app to verify your system is connecting to the servers
Loading Factory Defaults (device 191)
The NX-595E is automatically set to device number 191, and programming is
carried out like all other NetworX modules. The following examples show how to
access the programming of the NX-595E via a standard keypad or a NX-181xx
Voice keypad. The NX-595E will require defaulting the first time it is accessed by
entering [9][1][0][#] or [9][1][0] [ENTER] depending on the keypad type. This will
only be required once.

18 NX-595E Installation Manual
Using a NX-181xx Voice keypad
Step Device Programming, Using NX-181xx Voice keypads
Example Defaulting to factory settings
1. [MENU]-[0] Selects main menu - Option 0, Advanced system
configuration
Enter your code, touch menu to exit.
2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code

Touch 1 for keypad configuration
Touch 2 for panel and device configuration
Touch 3 to configure service provider phone
number
Touch menu to exit.
3. [ 2 ] Selects Panel and Device configuration
Select a device number followed by enter
Touch menu to go back.
4. [ 1 ][ 9 ][ 1 ]
[ENTER] Connects to device 191 (NX-595E)
Selected device 191 is connected
Select a Location number followed by enter
Touch menu to go back.
5. [ 9 ][ 1 ][ 0 ]
[ENTER] Defaults the device, Note: only required once
You are now ready to begin NX-595E programming
6. [MENU] Moves back to step 4, select a device number
7. [MENU] Moves back to step 3, Advanced system configuration
selection.
8. [MENU] Exits from Advanced system configuration.
Using a Standard Keypad (Icon or LCD)
Step Device Programming, Using standard keypad
Example Defaulting to factory settings
1. [ * ] [ 8 ] Selects Panel and Device programming
2. [?]-[?]-[?]-[?] Enter your 4 or 6 digit Programming code
3. [1][9][1] - [#] Connects to device 191 (NX-595E)
4. [9][1][0] - [#] Defaults the device, Note: only required once
You are now ready to begin NX-595E programming
5. [Exit] Moves back to step 3
6. [Exit] Exits programming

NX-595E Installation Manual 19
Enrolling the NX-595E
NetworX control panels can automatically find and store all modules that are
connected to the communications bus, such as NX-595E, keypads, zone
expanders, wireless receivers, output boards and other modules. This allows for
polled supervision of these modules, and if the NetworX panel does not detect an
enrolled module, a service condition will be generated.
The NX-595E module will be automatically enrolled if you perform the defaulting
procedure described above. Enrolling takes about 12 seconds and user codes
will not be accepted during this time.
Accessing the NX-595E – via a Touch Tone
Phone
This section describes how to access the NX-595E via an off site touch-tone
phone. The NX-595E must be on an independent line to the touch-tone phone
from which you are trying to connect. The NX-595E must be pre-programmed by
your security service provider to automatically answer the incoming call once the
predetermined number of calls / rings have been reached. When the desired
number of calls / rings has been reached the NX-595E will grab the phone line
and announce the following.
Enter your code for system access, press star to cancel
Enter your user / master code / Installer code (default master code is 1234 and
default Installer code is 9713), the NX-595E will announce the recorded system
name (if recorded) and list all accessible main menus, you can now make your
selection as required.
You are now connected to (system name)……
Press 1 for system status
Press 2 for system control
Press 3 for intercom control
Press 4 for output control
Press 5 for message bank
Press 0 for system configuration *
Press # to exit
* Denotes master code access only
The above sequence will be shown throughout this manual as [PIN].
Location 2, Dial attempts must be set to the desired number of rings before the
NX-595E will answer an incoming call to begin a voice session. Location 1,
segment 2, answering machine defeat can also be used to bypass onsite
answering machines.
If answering machine defeat is enabled, accessing the NX-595E remotely is
accomplished by calling the phone number the NX-595E is connected to and
allowing it to ring once or twice, then hanging up, waiting 10 seconds, then

20 NX-595E Installation Manual
calling back the NX-595E, which will now answer the next incoming call. The
second call must be made within 60 seconds of the first call.
An installer code is unrestricted and can access all partitions of the NX-595E,
including menu 0.0 “Panel and device configuration”.
Main Menu – Structure
1 System Status
2 System Control
2.1 System Status
2.2 Partition Control
2.3 Zone Bypass
2.4 Event History
2.4.1 Alarm Memory
2.4.2 Event History
3 Intercom Control
3.1 Listen In
3.2 Two way communication
4 Output Control
5 Message Bank
5.1 Record an Exit Message
5.2 Record an Entry Message
0 System
Configuration
0.1 User Configuration
0.1.1 User Pin
0.1.2 User Partition
0.1.3 User Authority
0.2 Time and Date
0.2.1 Time
0.2.2 Date
0.3 Partition Entry Time
0.4 Partition Exit Time
0.5 Phone number configuration
0.5.1 Alarm Phone Number One
0.5.2 Alarm Phone Number Two
0.5.3 Alarm Phone Number Three
0.5.4 Divert Phone Number One
0.5.5 Divert Phone Number Two
0.5.6 Divert Phone Number Three
 0.5.0 Service provider phone
number Installer access only
0.6 Voice Message
0.6.1 Exit message
0.6.2 Entry message
0.6.3 User name
0.6.4 Zone name
0.6.5 Partition name
0.6.6 Output name
0.6.7 Room name