Interlogix ZeroWire User manual

P/N 466-2520 • REV 01 • DRAFT 00.05

Copyright © 2014 UTC Fire & Security Americas Corporation, Inc.
All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from UTC Fire & Security
Americas Corporation, Inc., except where specifically permitted
under US and international copyright law.
Trademarks and
patents Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the
respective products.
Manufacture
r
Placed on the market by:
UTC Fire & Security Americas Corporation, Inc.
3211 Progress Drive, Lincolnton, NC, 28092, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
EU compliance
EU directives UTC Fire & Security hereby declares that this device is in
compliance with the applicable requirements and provisions of one
or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.
For more information see: www.utcfireandsecurity.com.
2002/96/EC (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information For contact information, see www.utcfireandsecurity.com
Customer support For customer support in EU, see www.utcfssecurityproducts.eu.

ZeroWire Installation Manual i
Content
Important information iii
Limitation of liability iii
Advisory messages iii
Welcome 1
Features and benefits 1
Your new security system 2
Optional parts: 2
Front of ZeroWire 3
Back of ZeroWire 4
Install Your ZeroWire 5
What You Need 5
Choose a Location 5
Install the Battery 5
Install Cellular Radio 6
Install ZeroWire on Wall 6
Connect Power 8
Add Your Sensors 9
Unpack Sensors 9
Learning Sensors into ZeroWire 9
Install Sensor in Home 9
Remove a Sensor 10
Add Users and Keyfobs 11
Introduction 11
Add a User 11
Add a Key Fob 11
Remove a User 12
Change User Type 12
Customize Your ZeroWire 13
Volume Level 13
Voice Annunciation 13
Full Menu Annunciation 13
Backlight Level 14
Change Time and Date 14
Adjust Partition Entry or Exit Times 15
Configure Sensor Names 15
Record Sensor Names 16
Maintenance 17
System Tests 17

ii ZeroWire Installation Manual
Perform a Walk Test 17
Perform a Siren Test 17
Perform a Battery Test 18
Perform a Communicator Test 18
Advanced Installation 19
Reset to Factory Default 19
Reset Installer Account 19
Switch Connection Modes 19
ZeroWire Web Server 20
Connecting Inputs 31
Connecting Outputs 32
Changing Keyfob Options 34
Add IP Cameras 34
Viewing Cameras 35
Programming Cameras 36
View Camera Clips 38
Add Z-Wave Devices 39
Access via UltraConnect App 40
Using the App 42
DLX900 Software 45
System Status Messages 47
UltraConnect App Status and Error Messages 48
Voice Library 50
ZeroWire Menu Tree 51
Upgrading Firmware using USBUP 52
Upgrading Firmware using DLX900 53
Specifications 54
Index 55

ZeroWire Installation Manual iii
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will UTCFS be
liable for any lost profits or business opportunities, loss of use, business
interruption, loss of data, or any other indirect, special, incidental, or
consequential damages under any theory of liability, whether based in contract,
tort, negligence, product liability, or otherwise. Because some jurisdictions do not
allow the exclusion or limitation of liability for consequential or incidental
damages the preceding limitation may not apply to you. In any event the total
liability of UTCFS shall not exceed the purchase price of the product. The
foregoing limitation will apply to the maximum extent permitted by applicable law,
regardless of whether UTCFS has been advised of the possibility of such
damages and regardless of whether any remedy fails of its essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions
of the authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, UTCFS assumes no responsibility for errors
or omissions.
WARNING: The equipment should only be operated with an approved power
adapter with insulated live pins.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
batteries according to the instructions. Contact your supplier for replacement
batteries.
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING: Warning messages advise you of hazards that could result in injury
or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.

ZeroWire Installation Manual 1
Welcome
Thank you for purchasing ZeroWire!
ZeroWire can be set up in 4 steps and the voice guide will walk you through each
of the menus and settings.
1
Installyour
ZeroWire
2
Addyour
sensors
3
Addusers
&keyfobs
4
Customize
your
system
Instead of using the keys on the front of ZeroWire, you can also set up the
system with the built-in web server interface using a browser (see "ZeroWire
Web Server" on page 20).
Please read through this guide before starting the installation.
Features and benefits
• 255 Users – enough for even moderate sized businesses
• 64 Sensors + 25 Keyfobs – provides a large coverage area
• 8 Partitions – split your system into smaller parts you can protect individually
• Dynamic Key Lighting – lights up the available options to make it easier to
program
• Personal Voice Guide – steps you through customizing your system
• 2 Inputs – integrate non-wireless devices to your security system
• 2 Programmable Outputs – connect other devices such as siren and strobe
• Loud internal piezo siren – warns intruders they have been detected and
encourages them to leave quickly
• Modern self contained unit – all in one box
• Battery backup – your property is still protected if there is a loss of power
• 802.11 b/g WiFi – enables remote access via a web browser or smart phone
• IEEE 802.3 Compliant Ethernet – use hardwired cable instead of wireless, the
choice is yours
• 3G Cellular radio support – allows reporting alarm messages without a fixed
line telephone service

2 ZeroWire Installation Manual
Your new security system
Check that everything is complete before beginning your installation. If anything
is missing please contact the customer service.
• ZeroWire with Wall Bracket
• 9 VDC Power Pack
• Backup Battery Pack
• Input/Output Lead
• Installation Manual (this document)
• User Manual
• Quick Reference Guide
Optional parts:
• ZW-ANT3M Extension Antenna
• ZW-DS01 Desk Stand
• ZW-HSPA Cellular Modem
• Wireless Sensors
• Wireless Keyfobs
Installation
Manual
(this
document
)
User
Manual
Quick
Reference
Sheet
Reference
Guide
(online)

ZeroWire Installation Manual 3
Front of ZeroWire
Key
Colour Description

ALARM
Red System is in alarm. Enter your
PIN code then ENTER to turn off
the alarm. Press STATUS key for
more info.

STAY
Not lit System is disarmed if Away is
also not lit. Press the STAY key
to arm in Stay mode.
Yellow System is armed in the “STAY”
mode.

STATUS
Green System is normal.
Yellow Non-urgent system conditions
present. Press the STATUS key
to hear system conditions.
Red
(steady)
Urgent system conditions
present.
Touch the STATUS key to hear system
messages. If you are unable to fix the issue,
contact your service provider for help.

AWAY
Not lit System is disarmed if Stay is also
not lit. Press the AWAY key to arm
in Away mode.
Red System is armed in the “AWAY”
mode.

READY
Not lit System cannot be armed, press
STATUS key for more info.
Key Colour Description

READY
Green
(steady)
A
ll sensors are ready and the
system can be armed in Away or
Stay mode.
Green
(flashing)
Sensors are currently unsealed but
system is force-armable. If these
sensors are not sealed by the end
of the exit time the system will go
into alarm.

BYPASS
Press the BYPASS key if you wish to isolate
(ignore) a sensor. Bypassed sensors will not
be active when you arm the system in Stay or
A
way modes.

CHIME
Press the CHIME key to select which sensors
will make a doorbell sound on the ZeroWire
when they are tripped.

HISTORY
Press the HISTORY key to listen for alarm
and event history.
FIRE
MEDICAL
POLICE
Feature must be enabled by your security
provider. Check what response will be
provided. Hold down the key to send a
message to a central monitoring centre.
Enter your PIN code then ENTER to turn off
a SOS alarm.

4 ZeroWire Installation Manual
Back of ZeroWire
Connections for the cellular radio module are located under the cover on the right.