Interlogix xgen Operating instructions

xGen Installation &
Programming Guide
P/N 230410 • REV A • ISS 31AUG15

Copyright © 2015 UTC Fire & Security Americas Corporation, Inc.
All rights reserved.
This document may not be copied in whole or in part or otherwise
reproduced without prior written consent from UTC Fire & Security
Americas Corporation, Inc., except where specifically permitted
under US and international copyright law.
Trademarks and
patents
Interlogix, xGen name and logo are trademarks of UTC Fire &
Security Americas Corporation, Inc.
IOS is the registered trademark of Cisco Technology, Inc.
Android, Google and Google Play are registered trademarks of
Google Inc.
iPhone, Apple, iTunes are registered trademarks of Apple Inc.
App Store is a service mark of Apple Inc.
Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.
Manufacture
r
Placed on the market by:
UTC Fire & Security Americas Corporation, Inc.
3211 Progress Drive, Lincolnton, NC, 28092, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, Netherlands
Certification EN 50131-1 System requirements
EN 50131-3 Control and indicating equipment
EN 50131-6 Power Supplies
Security Grade 2, Environmental class II
Tested and certified by ANPI vzw/asbl.
Compliance labelling should be removed or adjusted if non-compliant
configurations are selected.
Important: This product has not been designed to comply to
EN 50134 and EN 54 norms.
EU compliance
EU directives UTC Fire & Security hereby declares that this device is in
compliance with the applicable requirements and provisions of one
or more of the Directives 1999/5/EC, 2014/30/EU and 2014/35/EU.
For more information see: www.utcfireandsecurity.com.
2012/19/EU (WEEE directive): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the European
Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that
cannot be disposed of as unsorted municipal waste in the European
Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see:
www.recyclethis.info.
Contact information For contact information, see www.utcfireandsecurity.com.
Customer support For customer support in EU, see www.utcfssecurityproducts.eu.

xGen Installation & Programming Guide i
Content
Important information iv
Limitation of liability iv
Product Warnings iv
Warranty Disclaimers v
Disclaimer vi
Intended Use vi
Advisory messages vii
Introduction 8
System Capacity 8
xGen Product Codes 9
NXG-001 xGen Plastic Enclosure 10
NXG-003 xGen Metal Enclosure 11
Power Requirements 11
Grounding 12
Shielding 12
Termination Links 12
Cable requirements 13
xGen Wiring Diagram 14
Ferrite Installation 15
xGen Terminal Diagram 16
xGen LED Indicator Diagram 17
xGen Specifications 19
Mains power specifications 19
Power supply specifications 19
General features 19
Current Consumption 20
Output Current Rating 21
Auxiliary current and battery capacity 21
Environmental 21
Physical Dimensions and Weight 21
Fuses 22
Maintenance 22
System monitoring 22
SIA and CID reporting code descriptions 23
EN50131-3 Compliancy 28

ii xGen Installation & Programming Guide
Options affected by EN 50131 regulations 28
Optional Functions 29
EN 50131 compliance precautions 29
Programming Methods 30
Method 1 – DLX900 Management Software 30
Method 2 – xGen Web Server 31
Method 3 – UltraConnect App 36
Troubleshooting 42
Recommended Items To Change 43
System Status Messages 45
App and Web Error Messages 46
Arming and Disarming Your System 48
Keypress Tamper 48
Arm Your System In Away Mode 48
Arm Your System In Stay Mode 48
Disarm One Or More Partitions 49
Activate SOS Feature 49
Configure Email Reporting 50
xGen building blocks 51
System Diagram 52
Presets – just click and go! 53
Programming with Presets 54
Programming Guide for xGen 55
Quick Start Guide 56
Programming Instructions for System Options 57
Programming Instructions for Permissions 61
Programming Instructions for Menus 63
Programming Instructions for Holidays 64
Programming Instructions for Users 68
Programming Instructions for Zones 71
Programming Instructions for Custom Zones 74
Programming Instructions for Partitions 77
Programming Instructions for Schedules 81
Programming Instructions for Arm-Disarm 85
Programming Instructions for Communicator 90
Programming Instructions for UltraConnect 96
Programming Instructions for Event Lists 98
Programming Instructions for Channels 100
Programming Instructions for Zone Reporting 104
Programming Instructions for System Event Reporting 107
Programming Instructions for Actions 109

xGen Installation & Programming Guide iii
Programming Instructions for Action Groups 111
Programming Instructions for Scenes 113
Programming Instructions for Outputs 114
Combining Actions with Schedules 115
Programming Instructions for Speech Tokens 116
Upgrading Firmware using USBUP 118
Upgrading Firmware using DLX900 119
Index 120

iv xGen Installation & Programming Guide
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will UTCFS be
liable for any lost profits or business opportunities, loss of use, business
interruption, loss of data, or any other indirect, special, incidental, or
consequential damages under any theory of liability, whether based in contract,
tort, negligence, product liability, or otherwise. Because some jurisdictions do not
allow the exclusion or limitation of liability for consequential or incidental
damages the preceding limitation may not apply to you. In any event the total
liability of UTCFS shall not exceed the purchase price of the product. The
foregoing limitation will apply to the maximum extent permitted by applicable law,
regardless of whether UTCFS has been advised of the possibility of such
damages and regardless of whether any remedy fails of its essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions
of the authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, UTCFS assumes no responsibility for errors
or omissions.
Product Warnings
YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED
ALARM/SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS
SUCH AS BURGLARY, ROBBERY, FIRE, OR SIMILAR EVENTS WITHOUT
WARNING, BUT IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH
EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH,
PERSONAL INJURY, AND/OR PROPERTY DAMAGE AS A RESULT.
THE ABILITY OF INTEROGIX’S PRODUCTS, SOFTWARE OR SERVICES TO
WORK PROPERLY DEPENDS ON A NUMBER OF PRODUCTS AND
SERVICES MADE AVAILABLE BY THIRD PARTIES OVER WHICH
INTERLOGIX HAS NO CONTROL AND FOR WHICH INTERLOGIX SHALL NOT
BE RESPONSIBLE INCLUDING, BUT NOT LIMITED TO, INTERNET,
CELLULAR AND LANDLINE CONNECTIVITY; MOBILE DEVICE AND
OPERATING SYSTEM COMPATIBILITY; MONITORING SERVICES;
ELECTRONMAGNETIC OR OTHER INTERFERENCE, AND PROPER
INSTALLATION AND MAINTENANCE OF AUTHORIZED PRODUCTS
(INCLUDING ALARM OR OTHER CONTROL PANEL AND SENSORS).
ANY PRODUCT, SOFTWARE, SERVICE OR OTHER OFFERING
MANUFACTURED, SOLD OR LICENSED BY INTERLOGIX, MAY BE HACKED,
COMPROMISED AND/OR CIRCUMVENTED AND INTERLOGIX MAKES NO
REPRESENTATION, WARRANTY, CONVENANT OR PROMISE THAT ITS
PRODUCTS (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICES

xGen Installation & Programming Guide v
OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR
CIRCUMVENTED.
INTERLOGIX DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS
ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS
OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED TO, SENSORS OR
DETECTORS UNLESS REQUIRED BY APPLICABLE LAW. AS A RESULT
THESE COMMUNICATIONS MAY BE INTERCEPTED AND COULD BE USED
TO CIRCUMVENT YOUR ALARM/SECURITY SYSTEM.
THE EQUIPMENT SHOULD ONLY BE OPERATED WITH AN APPROVED
POWER ADAPTER WITH INSULATED LIVE PINS.
DO NOT CONNECT TO A RECEPTACLE CONTROLLED BY A SWITCH.
THIS UNIT INCLUDES AN ALARM VERIFICATION FEATURE THAT WILL
RESULT IN A DELAY OF THE SYSTEM ALARM SIGNAL FROM THE
INDICATED CIRCUITS. THE TOTAL DELAY (CONTROL UNIT PLUS SMOKE
DETECTORS) SHALL NOT EXCEED 60 SECONDS. NO OTHER SMOKE
DETECTOR SHALL BE CONNECTED TO THESE CIRCUITS UNLESS
APPROVED BY THE LOCAL AUTHORITY HAVING JURISDICTION.
WARNING: The equipment should only be operated with an approved power
adapter with insulated live pins.
Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of
batteries according to the instructions. Contact your supplier for replacement
batteries.
Warranty Disclaimers
INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND
REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES, THE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
(USA only) SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE
TO STATE.
INTERLOGIX DOES NOT MAKE ANY CLAIMS OR WARRANTIES TO YOU OF
ANY KIND REGARDING ANY PRODUCT, SOFTWARE OR SERVICE’S
POTENTIAL, ABILITY, OR EFFECTIVENESS TO DETECT, MINIMIZE, OR IN
ANYWAY PREVENT DEATH, PERSONAL INJURY, PROPERTY DAMAGE, OR
LOSS OF ANY KIND WHATSOEVER.
INTERLOGIX DOES NOT REPRESENT TO YOU THAT ANY PRODUCT
(INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICE OR OTHER
OFFERING MAY NOT BE HACKED, COMPROMISED AND/OR
CIRCUMVENTED.

vi xGen Installation & Programming Guide
INTERLOGIX DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING
SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD
OR LICENSED BY INTERLOGIX WILL PREVENT, OR IN ALL CASES
PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS,
BURGLARY, ROBBERY, FIRE, OR OTHERWISE.
INTERLOGIX DOES NOT WARRANT TO YOU THAT ITS SOFTWARE OR
PRODUCTS WILL WORK PROPERLY IN ALL ENVIRONMENTS AND
APPLICATIONS AND DOES NOT WARRANT ANY PRODUCTS AGAINST
HARMFUL ELECTROMAGNETIC INTERFERENCE INDUCTION OR
RADIATION (EMI, RFI, ETC.) EMITTED FROM EXTERNAL SOURCES
INTERLOGIX DOES NOT PROVIDE MONITORING SERVICES FOR YOUR
ALARM/SECURITY SYSTEM (“MONITORING SERVICES”). IF YOU ELECT TO
HAVE MONITORING SERVICES YOU MUST OBTAIN SUCH SERVICE FROM
A THIRD PARTY AND INTERLOGIX MAKES NO REPRESENTATION OR
WARRANTY WITH RESPECT TO SUCH SERVICES INCLUDING WHETHER
OR NOT THEY WILL BE COMPATIBLE WITH THE PRODUCTS, SOFTWARE
OR SERVICES MANFUFACTURED, SOLD OR LICENSED BY INTERLOGIX.
Disclaimer
THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE. UTC ASSUMES NO RESPONSIBILITY FOR
INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY
LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED
AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR
APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT. FOR THE
LATEST DOCUMENTATION, CONTACT YOUR LOCAL SUPPLIER OR VISIT
US ONLINE AT WWW.UTCFIREANDSECURITY.COM.
This publication may contain examples of screen captures and reports used in
daily operations. Examples may include fictitious names of individuals and
companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
The illustrations in this manual are intended as a guide and may differ from your
actual unit as xGen is continually being improved.
Intended Use
Use this product only for the purpose it was designed for; refer to the data sheet
and user documentation. For the latest product information, contact your local
supplier or visit us online at www.utcfireandsecurity.com.
The system should be checked by a qualified technician at least every 3 years
and the backup battery replaced as required.

xGen Installation & Programming Guide vii
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described
below.
WARNING: Warning messages advise you of hazards that could result in injury
or loss of life. They tell you which actions to take or to avoid in order to prevent
the injury or loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell
you which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They
describe how to avoid the loss. Notes are also used to point out important
information that you should read.

8 xGen Installation & Programming Guide
Introduction
The xGen intrusion panel platform offers unparalleled flexibility and power for
protecting your home, business and assets.
With the ability to control up to 512 zones, 96 partitions, and 256 outputs with
256 users, the xGen meets the requirements of the most demanding installation.
The xGen can be fully customized - all zones, Partitions, lists, groups, outputs,
schedules, permission profiles, and presets can be assigned a text name to
make it easy to program and maintain.
The advanced user management system can be linked to complex schedules
and automation events that dynamically change what users have access to in
real-time based on system conditions. Even zones can behave differently based
on different conditions you specify.
Preset defaults allow you to quickly program the system using familiar drop down
menus. When you need more control you can customize each setting.
The xGen intrusion panel can be fully controlled from the NXG-1820-EUR
touchscreen. The touchscreen has all menus appear as plain text on a clear 3.5”
screen allowing easy access to all features. Full text system messages clearly
describe any system conditions. Colour coding provides quick visual indication
on the system status.
System Capacity
• 512 Zones
• 96 Partitions
• 256 Outputs (incl 5 on-board outputs)
• 32 Expansion Modules (Input/Output/keypads)
• 256 Users
• 128 User Permissions