iSinwheel X3 User manual
Contents
Package Contents 01
Product Overview 02
Instructions for Dashboard 03
Assembly 04
Product Safety Notice 05
Charging 07
Riding Basics 08
Safety Instructions 09
Dangerous Actions (No Attempting!) 10
Safety Instructions 12
Specification 13
Limited Warranty Statement 14
Question & Answer 15
Contact Us 16
01
Package Contents
When unboxing your X3 or X3 Pro electric scooter, please verify that
the below items are included in the package. If anything is missing or damaged,
Keep the package box to ship back the scooter when necessary.
Release the accelerator and the kinetic energy recovery system (KERS) initiates
automatically to brake slowly. And squeeze the brake lever for a sudden brake.
Hex Wrench *5
Keys *2 Stem Screw *6 Charger *1
Manual *1Pneumatic tire *1 Quick Start *1 Bell *1
Product Overview
Front Light
02
LCD Dashboard
Grips
Folding Mechanism
Throttle
lock
Charging Port
Rear Brake
Kickstand
Motor
Taillight
Front Brake
Control Panel
ECO
Cruise Control
POW
Speed
Instructions for Dashboard
03
Insert the key into the lock hole, then turn right to power on, turn left to off.
Click to switch the power mode.
One-click to turn on/off the front light.
Long press the front light for 5 seconds to turn on/off cruise control.
Battery
Light On / Off
1. Push up the black button to open the
folding lever, and lift up the stem until you
align it. Twist the knob clockwise to tighten
the folding mechanism. Close the folding
lever until you hear a "CLICK" sound.
2. Connect all of the wires coming from the
stem according to the connector pins.
Assembly
12
3. Install the handlebar into the stem. Install
the 6 PCS screws (two on each side) into the
holes, then tighten each screw properly with
the included hex wrench. (Tips: Don't tighten
only one side one time, visit www.isin-
wheel.com for additional help with assembly,
including a step-by-step video.)
4.Make sure that the scooter's turned off. To
fold, push up the black button, then open the
white folding mechanism, and bend the
handlebar.
3 4
05
Product Safety Notice
Always wear a helmet, elbow pads, and knee pads when riding your electric
scooter.
Don't Ride Until You Read This:
Make sure your electric scooter has a full charge, and all screws are closely
tightened before riding.
Always be aware of local road laws, and follow them.
Do not ride under the influence of drugs or alcohol.
Always respect pedestrians.
Do not ride under heavy rain or extreme temperature conditions. Do not ride in
a puddle deeper than 1.5 inches. The electric scooter may slide causing injury.
These conditions may damage the electronics and void the warranty.
06
Avoid Water --- The electric scooter has an IPX4 rating. The electronics may be damaged
due to water and water damage is not covered by our warranty. Riding in heavy rain or
extreme temperature conditions is also very dangerous and may result in injury.
Keep Away from Fire --- Do not bring the electric scooter near the fire.
Proper Storage --- Avoid prolonged exposure to sun or rain and avoid storage in places
with high temperatures or corrosive gas.
Abuse --- We do not cover physical damage due to negligent care and extreme riding.
Safety Ride --- Whenever you ride the isinwheel electric scooter, you risk severe injury or
even death from loss of control, collisions, and falls.
Be Careful --- Use caution and ride at your own risk.
No Modification --- Only use original brand accessories. Unauthorized modification is
strictly prohibited.
whether the locking screws of the motor, front wheels, folding joints, etc. are fastened and
Before Riding --- Be sure to check that the entire scooter is in good condition, such as
reliable. Do not ride at will before correcting any problems.
Before Riding --- be sure to check that the braking system is functioning properly, also be
sure check that all safety labels are in place and that you understand the safety warnings.
No Hanging --- Do not hang heavy objects on the handlebars.
No Use --- Pregnant women, the disabled, and those with heart problems should not use
this product.
Save Electricity --- To conserve electricity, do not frequent braking, ride against the wind,
and carry heavy loads including other people.
Age Limit --- The electric scooter should never be used by children under the age of 16.
Not Overload --- Never exceed the 440 lbs (200 kg) maximum load rating.
Away Danger --- Keep hands and all body parts away from moving parts while operating
the electric scooter.
Caution --- Make note that additional insurance may be required to cover situations you
encounter while riding an electric scooter. It is recommended that you contact an insurance
company or broker for advice and consultation.
Caution --- Closely follow the safety instructions in the manual. iSinwheel shall not be
liable for any financial losses, physical injuries, accidents, legal disputes, and other interest
conflicts resulting from actions that violate user instructions.
Warning Message
Your scooter will be fully charged when the LED
indicator on the charger changes to green from red.
With charging protection, it will cut off charging
automatically after fully charge.
Even so, we still don't recommend charging your
scooter for a long time more than 24 hours at one time.
Do not connect the charger if the charging port is wet.
Keep the charging port closed when not charging.
Open the rubber cover on the front of the deck and connect the included charger for
charging.
07
Charging
Riding Basics
Wear a helmet, elbow pads, and knee pads in
case of falls and injuries either you are a
beginner learning to ride or you are a
seasoned rider.
1. Turn the power on, and check the battery
level indicator.
2. Stand with one foot on the deck and one
foot on the ground. Scoot yourself with the
foot on the ground.
3. When the scooter starts to move forward,
put both feet on the deck and press the
accelerator.
4. Release the accelerator and the kinetic
energy recovery system (KERS) initiates
automatically to brake slowly. And squeeze
the brake lever for a sudden brake.
5. Tilt your body to the steering direction as
you turn, and slowly turn the handlebar.
08
09
Safety Instructions
Do not ride in the rain. Please keep a medium or low speed (5mph)
when you ride across speed bumps, elevator
door sills, bumpy roads or other uneven
surfaces. Slightly bend your knee to better
adjust mentioned surfaces.
Look out for doors, elevators and other
overhead obstacles.
Do not accelerate when you go downhill.
Do not press the accelerator when you're
walking alongside the scooter.
Always steer clear of obstacles.
10
Dangerous Actions (No Attempting!)
Do not hang bags or other heavy stuff on the
handlebar.
Keep both feet on the deck all time.
Do not ride in traffic lanes or residential areas
where vehicles and pedestrians are both
allowed.
Do not turn the handlebar violently during
high-speed riding.
Do not ride in a ponding that is higher than
20mm.
Do not ride with anyone else, including
children.
11
Keep your feet off the rear mudguard. Always keep your hands on the handlebar.
Do not touch the disc brake. Do not try riding up or down stairs, and
jumping over obstacles.
12
Safety Instructions
If you see stains on the scooter's body, wipe them off with a damp cloth. If you cannot
scrub off the stain, put on some toothpaste, and brush them with a toothbrush, then wipe
them off with a damp cloth.
Notes:
• Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile
chemical solvents to prevent dire damage.
• Do not wash the deck with a high-pressure water spray. During cleaning, make sure that
the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as
water leakage may result in electric shock or other major problems. When the scooter is
not in use, keep it indoors where it is dry and cool.
• Do not put it outdoors for a long time. Excessive sunlight, overheating, and over-cooling
will shorten the battery pack's lifespan．
1. Use original battery packs. Use of batteries of other models or brands may bring about
safety issues,
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts
away from metal objects to prevent short circuit which may result in battery damage or
even injuries and deaths,
3. Use original power adapter to avoid potential damage or fire,
4. Mishandling of used batteries may do tremendous harm to the environment. To protect
natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.
1. Please try to store the scooter in a cool and dry place between 14℉and 104℉. In
extremely humid environments the interior of the scooter may suffer condensation or
even water accumulation, which may damage the battery rapidly. Devices are not
intended for use at elevations greater than 2000 m above sea level. Prolonged Exposure
to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors
When Not in Use.
2. In daily use, try to recharge the scooter after completely exhausting the battery. If the
battery level is low, charge it as soon as possible.
3. Please charge the scooter every other month to preserve the battery.
Cleaning and Storage
Battery Maintenance
Storage and Disposal
13
Specification
X3 X3 Pro
Motor
Type
Unfolded Size
Folded Size
Battery
Charging Time
Top Speed
Maximum Range
Climbing Angle
Maximum Load
Brake
Light
Tire
Product Weight
48V 1200W BLDC Hub Motor
Specification
50*19.6*20 (in) / 127*50*52 (cm)
50*19.6*47 (in) / 127*50*120 (cm)
Lithium Ion Battery, 48V 15AhLithium Ion Battery, 48V 12.5Ah
6-7 Hours 7-8 Hours
25-28 MPH
24-31 Miles 31-37 Miles
25%-40% (Slightly different depending on the riding environment)
330-440 LBS / 150-200 KG
Front drum brake and Rear disc brake ( Rear-wheel drive)
LED Lights
12 INCH
48-55 LBS
14
Limited Warranty Statement
30 DAY SATISFACTION GUARANTEED RETURN POLICY
LIMITED PRODUCT WARRANTY
LIMITED WARRANTY DOES NOT COVER
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET
1. A Return Merchandise Authorization (RMA) must be requested from isinwheel within 30 days from the date
of receipt of shipment.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to isinwheel, (a) without an RMA from isinwheel(b) without all parts included in the
original package, isinwheel retains the right to refuse delivery of such return.
If you are unsatisfied with your purchase, isinwheel’s return policy allows you to return the product
purchased on the Authorization channel within 30 days counting from the date of receipt of shipment,
and request a refund from the Authorization channel for any reason.
For the return request, isinwheel is not responsible for lost packages due to the carrier, or products
received that cannot be verified. Received products that have damage determined to have been caused
by the end-user may be subject to denial of the return request.
1. isinwheel warrants the original purchaser that your isinwheel product shall be free from defects in materials
and workmanship under normal use for a period aforementioned.
2. isinwheel does not warrant the operation of the product will be uninterrupted or error-free.
isinwheel is not responsible for damage arising from failure to follow instructions relating to the product's
usage.
3. Within 180 days after purchasing the scooter, if the battery is defective, it can be replaced free of charge.
After exceeding this time limit, it needs to be replaced at a charge.
4. Only the original owner of an scooter purchased from isinwheel online store is covered by this Limited
Warranty. The Warranty Period begins upon your receipt of the scooter and shall end immediately upon the
earlier of the end of the Warranty Period or any sale or transfer of the scooter to another person, and under
no circumstances shall the Limited Warranty apply to any subsequent owner or other transferees of the
scooter.
1. Normal wear and tear of any Covered Component.
2. Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables,
housing, grips).
3. Any damage or defects to Covered Components resulting from failure to follow instructions in the scooter
owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification,
improper assembly, installation of parts or accessories not originally intended or compatible with the scooter
as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
4. For the avoidance of doubt, isinwheel will not be liable and/or responsible for any damage, failure or loss
caused by any unauthorized service or use of unauthorized parts.
5. The Battery is not warranted from damage resulting from power surges, the use of an improper charger,
improper maintenance or other such misuses, normal wear or water damage.
15
HOW TO OBTAIN WARRANTY SERVICE
LIMITATION OF DAMAGES
REMEDIES
• If a hardware defect is found and a valid claim is received by isinwheel within the Warranty Period,
isinwheel will, at its option and to the extent permitted by law, either (1) repair the product at no charge,
using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. In
the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping
and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid
only in the jurisdictions where the products are sold by www.isinwheel.com, and is valid to the extent
permitted by the applicable laws of such jurisdictions.
• Any replacement hardware product will be warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your
jurisdiction.
• A Warranty Service Order must be requested from isinwheel within Warranty Period from the date of
receipt of shipment. To request a Warranty Service Order, contact iScooter Service Team
• To obtain warranty service, you must deliver the product, in either its original packaging or packaging
providing an equal degree of protection, to the address specified by isinwheel. In accordance with
applicable law, isinwheel may require the customer to furnish proof of purchase details and/or comply
with registration requirements before receiving warranty service.period or thirty (30) days, whichever is
longer, or for any additional period of time that may be applicable in your jurisdiction.
• Except to the extent prohibited by applicable law, isinwheel shall not be liable for any incidental,
indirect, special, or consequential damages, including but not limited to loss of, even when isinwheel has
been advised of the profits, revenue or data, resulting from any breach of express or implied warranty or
condition, or under any other legal theory possibility of such damages.
• Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequen-
tial damages, so the above limitation or exclusion may not apply to you.
16
www.isinwheel.com
Facebook: @isinwheelOfficial
YouTube: isinwheelOfficial
TikTok: @isinwheel
Question & Answer
Contact us if you experience issues relating to riding, maintenance and safety,
or errors/faults with your isinwheel X3 or X3 Pro electric scooter.
E1 Throttle failure Replace the throttle.
Replace the dashboard and brake.E2 Brake failure
E3 High current protection / motor
high temperature warning
Shut down and stop riding, turn it on again after
5 minutes. If the code still exists, the controller
and motor need replacing.
Replace the motor, accelerator, and controller.
Replace the dashboard and controller.
E4 Hall failure
E5 Communication failure
1. What if the E-Scooter arrived with missing accessories or broken parts?
A: Please take a photo and send to isinwheel support team by sending email:
or part replacement.
2. Is the tire replaceable and how to replace the tire?
A: Yes, the tire is replaceable. Please contact isinwheel support team for more information
or search the video “How to replace the offroad tire” in YouTube instead.
3. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search "How to adjust
rear brake of scooter" in YouTube for tutorial video as well.
4. What should I do when I hear an unusual noise coming from the rear wheel?
A: It usually means your disc brake tilts to cause friction noise. Please see Disc Brake
Adjustment page. If you still have problem, please contact us for help.
5. Why does the screen display an error code?
A: If you see any error code below, please contact isinwheel support team to remove the
error code.
Contact Us
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