Lenovo ThinkSmart Hub Owner's manual

ThinkSmart One
Hardware Maintenance Manual

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
First Edition (October 2022)
© Copyright Lenovo 2022.
L M TED AND RESTR CTED R GHTS NOT CE: f data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Abo t this man al . . . . . . . . . . . . iii
Chapter 1. Prod ct Overview . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 2
Right . . . . . . . . . . . . . . . . . . . . 2
Statement on USB transfer rate . . . . . . . . . 3
Chapter 2. General checko t . . . . . . 5
Chapter 3. Hardware removal and
installation . . . . . . . . . . . . . . . . 7
Service tool kit . . . . . . . . . . . . . . . . 7
Major FRUs and CRUs . . . . . . . . . . . . . 7
Board connectors . . . . . . . . . . . . . . 10
General Guidelines . . . . . . . . . . . . . 12
Remove the wall mount bracket . . . . . . . . 12
Remove the cable door . . . . . . . . . . . . 13
Remove the top cover . . . . . . . . . . . . 14
Remove the top frame . . . . . . . . . . . . 14
Remove the left speaker . . . . . . . . . . . 15
Remove the right speaker . . . . . . . . . . . 16
Remove the USB Type-C cable. . . . . . . . . 16
Remove the Skype board power cable . . . . . . 17
Remove the RJ45 cable . . . . . . . . . . . 18
Remove the button board with cable . . . . . . 18
Remove the camera module . . . . . . . . . . 19
Remove the Skype board and /O board cables . . 20
Remove the Wi-Fi antennas . . . . . . . . . . 23
Remove the video capture card and the AL foil. . . 24
Remove the thermal module with thermal pad . . . 25
Remove the system board and RJ45 thermal
pad . . . . . . . . . . . . . . . . . . . 26
Remove the system board bracket . . . . . . . 27
Remove the M.2 solid-state drive and thermal
pad . . . . . . . . . . . . . . . . . . . 28
Remove the Wi-Fi card and thermal pad . . . . . 29
Remove the left fan . . . . . . . . . . . . . 31
Remove the right fan . . . . . . . . . . . . . 31
Remove the left /O board and bracket . . . . . . 32
Remove the right /O board and bracket . . . . . 34
Remove the power cable . . . . . . . . . . . 35
Chapter 4. Help and s pport . . . . . 37
Help resources . . . . . . . . . . . . . . . 37
Appendix A. Serial N mber
Location . . . . . . . . . . . . . . . . 39
Appendix B. Notices and
trademarks . . . . . . . . . . . . . . . 41
© Copyright Lenovo 2022 i

ii ThinkSmart One Hardware Maintenance Manual

Abo t this man al
• This guide applies to Lenovo product model(s) listed below. llustrations in this guide may look slightly
different from your product model.
• This manual contains service and reference information for the following Lenovo products.
Model name Machine type
ThinkSmart One 12BS,12BT, 12BU, 12BW, 12BV, 12BX, 12BY, 12C0, 12CG, 12CH,
• Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important: This manual is intended only for trained service technicians who are familiar with these products.
Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before
servicing one of these products, be sure to read and understand the important safety information in Generic
Safety and Compliance Notices.
© Copyright Lenovo 2022 iii

iv ThinkSmart One Hardware Maintenance Manual

Chapter 1. Prod ct Overview
This chapter provides introductions to the connectors of ThinkSmart One. For detailed technical
specifications, go to Product Specifications Reference at: psref.lenovo.com.
Front
1. Camera cover slider Move the slider to cover or uncover the camera lens.
2. Camera Use for video conference.
3. Camera stat s indicator
Show the camera status of your device.
•On: The camera is working for a video conference.
•Off: The camera is off.
4. Power indicator
Show the system status of your device.
•Solid white: The device is powered on and not in meeting.
•Solid green: The device is in a meeting or call when it is not muted.
•Solid red: The device is muted.
•Blinking green: A call is on hold.
•Green dot flowing from both sides to center: There is an incoming call.
© Copyright Lenovo 2022 1

Rear
5. Power connector Connect to a power supply.
6. USB 3.2 connector Gen 1 Connect a USB-compatible device, such as a USB keyboard or USB
mouse.
7. USB-C® connector (USB 3.2 Gen 1) Connect USB-C compatible devices.
8. USB-C connector (USB 2.0) Connect to ThinkSmart Controller only.
9. Ethernet connector Connect to a local area network (LAN).
10. HDMI-in connnector Connect to your computer only. Do not connect an external HDMI™ display to this
connector. External HDMI display must be connected to HDMI-out connection.
11. HDMI-o t connector Connect to en external HDM display. This HDM 1.4 connector supports
display resolutions up to 3840 x 2160 pixels, 30 Hz.
Right
12. Vol me b tton Adjust volume.
13. Power b tton • Press to power on the device.
• Press for 4 seconds to power off the device.
14. Ventilation holes (o t) Maintain the outgoing airflow to dissipate internal heat.
2ThinkSmart One Hardware Maintenance Manual

Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 2 / 3.1 Gen 2 10
Thunderbolt 3 40
Chapter 1.Product Overview 3

4ThinkSmart One Hardware Maintenance Manual