Lenovo ThinkSmart View Plus Quick reference guide

ThinkSmart View Plus
Deployment Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Documentation in the ox
• Appendix A “Compliance information” on page 53
First Edition (May 2023)
© Copyright Lenovo 2023.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is su ject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Abo t this doc mentation . . . . . . . . iii
Chapter 1. Meet ThinkSmart View
Pl s. . . . . . . . . . . . . . . . . . . . 1
Stylus Pen . . . . . . . . . . . . . . . . . . 1
Camera . . . . . . . . . . . . . . . . . . . 1
Sound ar . . . . . . . . . . . . . . . . . . 2
Monitor and stand . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . 5
USB specifications. . . . . . . . . . . . . 6
LED indications . . . . . . . . . . . . . . 7
Chapter 2. Smart feat res. . . . . . . . 9
AI features . . . . . . . . . . . . . . . . . . 9
Connect multiple devices . . . . . . . . . . . 10
Chapter 3. Deployment
prereq isites . . . . . . . . . . . . . . 13
Hardware . . . . . . . . . . . . . . . . . 13
Software . . . . . . . . . . . . . . . . . 13
Network . . . . . . . . . . . . . . . . . . 13
Deploy and Maintain Services . . . . . . . . . 13
Chapter 4. Deploy hardware . . . . . 15
Install your device . . . . . . . . . . . . . . 15
Adjust monitor height and angle . . . . . . . . 18
Chapter 5. Deploy software . . . . . . 21
Configure Android . . . . . . . . . . . . . . 21
Set administrator password . . . . . . . . . . 22
Claim to ThinkSmart Manager . . . . . . . . . 23
Chapter 6. Get start with Microsoft
Teams display (personal acco nt). . . 27
Sign in . . . . . . . . . . . . . . . . . . 27
Learn a out home screen . . . . . . . . . . . 28
Create a face ID. . . . . . . . . . . . . . . 29
Lock the display . . . . . . . . . . . . . . 31
Join a scheduled meeting . . . . . . . . . . . 32
Start an instant meeting . . . . . . . . . . . 33
Share content in a meeting . . . . . . . . . . 34
Chapter 7. Get start with Microsoft
Teams display (share room
acco nt) . . . . . . . . . . . . . . . . 37
Sign in . . . . . . . . . . . . . . . . . . 37
Learn a out home screen . . . . . . . . . . . 38
Join a scheduled meeting . . . . . . . . . . . 39
Share content in a meeting . . . . . . . . . . 41
Chapter 8. FAQ . . . . . . . . . . . . 43
Chapter 9. Tro bleshooting,
diagnostics, and recovery . . . . . . . 45
Basic procedure for resolving pro lems . . . . . 45
Trou leshooting . . . . . . . . . . . . . . 45
Factory reset, hardware diagnostics, manual
claiming . . . . . . . . . . . . . . . . . . 46
Recovery . . . . . . . . . . . . . . . . . 47
Chapter 10. Help and s pport . . . . . 49
Register with Lenovo. . . . . . . . . . . . . 49
CRU replacement . . . . . . . . . . . . . . 49
Self-help resources . . . . . . . . . . . . . 50
Call Lenovo . . . . . . . . . . . . . . . . 50
Before you contact Lenovo . . . . . . . . 50
Lenovo Customer Support Center . . . . . . 50
Appendix A. Compliance
information . . . . . . . . . . . . . . . 53
Appendix B. Notices and
trademarks . . . . . . . . . . . . . . . 55
© Copyright Lenovo 2023 i

ii ThinkSmart View Plus Deployment Guide

Abo t this doc mentation
• Illustrations in this documentation might look different from your product.
• Documentation content is su ject to change without notice. To get the latest documentation, go to https://
smartsupport.lenovo.com/.
© Copyright Lenovo 2023 iii

iv ThinkSmart View Plus Deployment Guide

Chapter 1. Meet ThinkSmart View Pl s
Thanks for choosing ThinkSmart View Plus.
ThinkSmart View Plus is a modular video conference solution for hy rid workplace, including personal space
and huddle room.
Styl s Pen
Camera
Description Description
1. Camera LED 2. Camera lens
3. Privacy shutter 4. Guide pins
5. USB-C® (3.2 Gen 1) connector 6. Do not Distur (DND) LED
© Copyright Lenovo 2023 1

So ndbar
Description Description
1. Microphone-mute utton 2. Speaker-mute utton
3. Volume-down utton 4. Volume-up utton
5. Speaker-mute LED 6. Microphone-mute LED
7. Microphone-status LED 8. Guide ta s
9. Pogo pins
2ThinkSmart View Plus Deployment Guide

Monitor and stand
Chapter 1.Meet ThinkSmart View Plus 3

Description Description
1. Touch screen 2. VESA mount plate
3. Pen storage areas 4. Ca le hole
5. Power utton 6. Power LED
7. Recovery utton 8. Phone slot
9. Pen slot
Description Description
1. USB-C (3.2 Gen 1) connector and camera pin holes 2. Security-lock slot
3. USB-C (3.2 Gen 1) connector 4. DisplayPort™ in connector
5. DisplayPort out connector (works only when there is
DisplayPort input from a computer) 6. Ethernet connector
7. USB-A (3.2 Gen 1) connectors 8. Power connector
4ThinkSmart View Plus Deployment Guide

Description Description
9. Sound ar ta holes 10. Pogo pad
11. Mode-switch utton 12. Mode-switch LED
Feat res and specifications
For more information, go to https://psref.lenovo.com.
Specification Description
Display
• Display type: In-Plane Switching (IPS)
• Display size: 27 inches
• Display ratio: 16:9
• Display resolution: 1920 x 1080 pixels
• Multi touch technology (10 points simultaneously)
• Stylus supported (passive)
A dio • Built-in Digital Signal Processor (DSP) for echo and noise cancellation
• 4 microphone array
Video
RGB camera
• Video resolution: 3840 x 2160 pixels at 30 fps, 1920 x 1080 pixels at 60 fps
• Field of View:
– 103° (D) / 90° (H) / 59° (V)
– 78° (D) / 68° (H) / 42° (V)
– 65° (D) / 56° (H) / 33° (V)
• HDR
Network
• Bluetooth 5.1
• Ethernet LAN (10 / 100 / 1000 M)
• Wireless LAN (2.4 G / 5 G)
Sensor • Human presence detection
• Am ient light sensor (ALS)
Sec rity Security-lock slot
Operating system Android
Preloaded Lenovo application ThinkSmart Manager*
Preloaded 3rd party application Microsoft Teams display
Dimensions
• Width: 622.3 mm (24.5 inches)
• Height: 604 mm (23.8 inches)
• Depth: 259.6 mm (10.2 inches)
Weight (witho t packaging) Maximum configuration as shipped: 12.32 kg (27.2 l )
Power s pply Maximum 135-watt power supply
Electrical voltage • Input: 100 V ac – 240 V ac, approximately 2.5 A, 50–60 Hz
• Output: 20 V, 6.75 A, 135 W
* for selected models
Chapter 1.Meet ThinkSmart View Plus 5

USB specifications
Connector Description
USB-A (3.2 Gen 1) connector
Connect USB compati le devices with the output voltage and current
of 5 V and 0.9 A.
USB-C (3.2 Gen 1) connector on the
top of the monitor
Connect the in ox camera with the output voltage and current of 5 V
and 0.9 A.
USB-C (3.2 Gen 1) connector on the
ottom of the VESA mount plate
• Charge USB-C compati le devices with the output voltage and
current of
– 5 V and 3 A
– 20 V and 3.25 A
• Connect to a computer with DisplayPort input of up to 1920 x 1080
pixels, 60 Hz.
Statement on USB transfer rate
Depending on many factors such as the processing capa ility of the host and peripheral devices, file
attri utes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will e slower than the data rate listed
elow for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 5
6ThinkSmart View Plus Deployment Guide

LED indications
For the LED locations, see Chapter 1 “Meet ThinkSmart View Plus” on page 1.
Camera LEDs
LED name LED stat s Device stat s
Camera LED
Solid white Camera on
Blinking white Camera software update
Off Camera off
Do Not Distur LED
Solid red In a meeting
Off Not in a meeting
So ndbar LEDs
LED name LED stat s Device stat s
Microphone-status LED
Solid red Microphone muted in a meeting
Solid green Microphone unmuted in a meeting
Off Not in a meeting
Microphone-mute LED Solid white Microphone muted
Off Microphone unmuted
Speaker-mute LED Solid white Speaker muted
Off Speaker unmuted
Monitor LEDs
LED name LED stat s Device stat s
Power LED
Solid white Power on
Blinking white Sleeping
Off Power off
Mode-switch LED
Solid white In the Microsoft Teams display mode
Blinking white Sleeping
Blinking white repeated for
four times Unread messages or missed calls
Blinking green Incoming or outgoing call
Solid green In a meeting
Blinking am er Mode-switch utton pressed in a meeting
Off In the peripheral mode or power off
Chapter 1.Meet ThinkSmart View Plus 7

8ThinkSmart View Plus Deployment Guide

Chapter 2. Smart feat res
AI feat res
People co nt and a to zoom/frame: Automatically detect and count the people in the field of view. Then
automatically frame and zoom in the people to a suita le size. This feature makes it easier to monitor the
dynamics of the conference.
H man presence detection and face login
ThinkSmart View Plus uses the human presence sensors to detect your presence and uses the camera to
recognize your face.
• Automatically wake up ThinkSmart View Plus when you enter its detection range of maximum 1.5 meters
(4.9 feet). With a face ID created and camera privacy shutter open, you can automatically log in to
ThinkSmart View Plus with your face. See “Create a face ID” on page 29 for information a out how to
create a face ID.
• Dim and lock the ThinkSmart View Plus screen when you leave out of the range.
Notes:
• This feature does not work in the following cases:
– when ThinkSmart View Plus is in hi ernation mode or turned off
– when the camera shutter is closed
– when you set the power options to never turn off the device
© Copyright Lenovo 2023 9

• The feature might not work properly in the following cases:
– when the device is used in right ack light or very dark environment
– when your face is partially hidden y your clothing or mask
• Lenovo does not collect or store any personal data from the camera.
• This feature might e disa led in some countries or regions according to local regulations.
Connect m ltiple devices
You can connect your computer and monitor to ThinkSmart View Plus to oost your productivity in the
Microsoft Teams display mode (also called Teams mode) or the external display mode (also called peripheral
mode).
• In the Teams mode, you can use ThinkSmart View Plus as your conference device and use the monitor as
the external display of your computer.
Note: The computer screen 2 will e covered y the Microsoft Teams display screen 2 for optimal
conference performance.
• In the peripheral mode, you can use oth ThinkSmart View Plus and the monitor as the external displays
of your computer.
10 ThinkSmart View Plus Deployment Guide

To switch the mode, press the mode-switch utton as shown.
Notes:
• Use the provided USB-C ca le or a purchased DisplayPort ca le to connect your computer.
– When using the USB-C ca le, you can control the sound ar and camera of ThinkSmart View Plus from
your computer. The supported maximum resolution is:
– ThinkSmart View Plus: 1920 x 1080 pixels, 60 Hz
– External monitor: 1920 x 1080 pixels, 60 Hz
– When using a DisplayPort ca le, the supported maximum resolution is:
– ThinkSmart View Plus: 1920 x 1080 pixels, 60 Hz
– External monitor: 3840 x 2160 pixels, 30 Hz
• When ThinkSmart View Plus is in a meeting, the mode-switch function is disa led to avoid unexpected
dropping out of meeting.
Chapter 2.Smart features 11

12 ThinkSmart View Plus Deployment Guide

Chapter 3. Deployment prereq isites
The following are asic prerequisites for deployment. ThinkSmart View Plus only works if the proper
infrastructures are deployed. Please consult your sales representative for related prerequisites.
Hardware
• RJ45 Ethernet ca le
• DisplayPort ca le (optional)
• External monitor (optional)
You can purchase accessories from Lenovo https://www.lenovo.com/accessories.
Software
1. Purchase Microsoft 365 licenses.
• Personal license: https://www.microsoft.com/en-us/microsoft-teams/compare-microsoft-teams-
options?activeta =pivot:primaryr1
• Shared-room license: https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/teams-
shared-device-license
2. Go to https://admin.microsoft.com/adminportal/home?#/homepage. Create Microsoft Teams display
accounts and passwords and assign licenses to accounts.
Network
Modality Minim m bandwidth ( p/
down)
Recommended
bandwidth ( p/down)
Best bandwidth ( p/
down)
A dio: one-to-one 10/10 58/58 76/76
A dio: meetings 10/10 58/58 76/76
Video: one-to-one 150/150 1,500/1,500 4,000/4,000
Video: meetings 150/200 2,500/4,000 4,000/4,000
For more information, go to https://learn.microsoft.com/en-us/microsoftteams/prepare-network.
Deploy and Maintain Services
A deploy and maintain service is included with this ThinkSmart device. Go to https://
lenovosmartofficeservices.com and schedule for professional support.
• Deploy: A ThinkSmart service to help set up, configure and integrate colla oration solution devices into
your environment. All deployments include full documentation reports after complete.
• Maintain: A one-year (renewa le) maintenance contract where technicians will assist with updates and
device changes and provide easy to follow Do’s and Don’ts. Device opera ility health check will ensure
that colla oration solution is healthy and running smoothly. Redeployment of solution, if required, into a
different meeting space is included.
© Copyright Lenovo 2023 13

14 ThinkSmart View Plus Deployment Guide