LifeSize Multipoint-12 User manual

LifeSize® Multipoint™
Installation Guide

July 2008
Copyright Notice
2008 LifeSize Communications Inc, and its licensors. All rights reserved.
LifeSize Communications has made every effort to ensure that the information contained in this
document is accurate and reliable, but assumes no responsibility for errors or omissions. Information
in this document is subject to change without notice. Companies, names, and data used in examples
herein are fictitious unless noted. This document contains copyrighted and proprietary information,
which is protected by United States copyright laws and international treaty provisions. No part of the
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for any purpose, without the express written permission from LifeSize Communications.
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LifeSize® is the trademark of LifeSize Communications Inc. All other trademarks are the property of
their respective owners.
Patent Notice
For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.
Contacting Customer Support
If you have questions, concerns, or need assistance, contact your LifeSize Channel Partner.
Providing Customer Feedback
LifeSize Communications welcomes your comments regarding our products and services. If you
have feedback about this or any LifeSize product, please send it to [email protected]. Contact
information for LifeSize Communications is as follows:
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Contents iii
About This Manual
Related Documentation vii
Conventions Used in this Manual vii
1Functionality
Introducing the LifeSize Multipoint 1
About LifeSize Multipoint Users 2
Administrators 2
Moderators and Operators 2
Conference users 2
Main Features 2
Port Capacities 6
LifeSize Multipoint-12 Port Capacity 6
LifeSize Multipoint-24 Port Capacity 7
About LifeSize Multipoint Architecture 7
About LifeSize Multipoint Topologies 8
Centralized Topology 8
Cascaded Conferences 8
2Setting Up Your LifeSize Multipoint
Physical Description 10
Preparing for Installation 11
Verifying the Package Contents 12
Mounting the LifeSize Multipoint Unit in a 19-inch Rack 12
LifeSize Multipoint Unit Initial Configuration 14
CONTENTS

iv LifeSize Multipoint Installation Guide
Connecting to a PC 14
Setting the IP Address 15
Setting Ethernet Speed and Duplex Parameters 17
Connecting the LifeSize Multipoint Unit to the LAN 18
Video Processing Module Initial Configuration 19
Accessing the Video Processing Module Main Menu 19
Setting the IP Address 20
Changing the Configuration Software Password 21
Changing the Security Level 21
Pointing the MVP to the Controlling LifeSize Multipoint 22
Changing Advanced Configuration Settings 22
Saving Network Configuration Settings 24
Connecting the MVP to the LAN 24
Managing and Monitoring the LifeSize Multipoint Unit 25
SNMP Management 25
Local Port Monitoring Connections 25
Performing Software Upgrades 25
Accessing the LifeSize Multipoint Administrator Interface 25
Registering the Online Help 27
3Using the LifeSize Software Upgrade Utility
Introduction 29
Launching the Utility 30
Upgrading Software 30
4Cable Connections and Pin-outs
Unit RS-232 9-Pin Serial Port 34
RJ-45 8-Pin IP Network Port 34
RJ-45 Serial Port Adapter Cable 35
ISDN Port 35

Contents v
5Technical Specifications
Technical Specifications Table 37
Index 39

vi LifeSize Multipoint Installation Guide

About This Manual vii
ABOUT THIS MANUAL
The LifeSize Multipoint Installation Guide describes how to install, configure
and monitor LifeSize Multipoints.
RELATED
DOCUMENTATION
The LifeSize Multipoint documentation set is available on the LifeSize Utilities
and Documentation CD-ROM and includes manuals and online helps. The
manuals are available in PDF format.
Note You require Adobe Acrobat Reader version 5.0 or later to open the PDF
files. You can download Acrobat Reader free of charge from www.adobe.com.
CONVENTIONS
USED IN THIS
MANUAL
The LifeSize Multipoint is sometimes referred to as “the LifeSize Multipoint” in
this manual. This manual uses the following conventions:
Convention Description
Blue Headings in Upper Case Level 1 headings introducing major sections.
Pointing hand icon introduces a procedure.
orange link Live links appear in orange.

Functionality 1
1
FUNCTIONALITY
This section introduces the LifeSize Multipoint-12 and LifeSize Multipoint-24,
and includes the following topics:
Introducing the LifeSize Multipoint
About LifeSize Multipoint Users
Main Features
Port Capacities
About LifeSize Multipoint Architecture
About LifeSize Multipoint Topologies
INTRODUCING THE
LIFESIZE
MULTIPOINT
The LifeSize Multipoint enables multimedia, multiparty collaboration in
applications such as group conferencing, distance learning, training and video
telephony. The LifeSize Multipoint supports multimedia, multiparty
communications in the board room, at the desktop, in the home, or on the road
over wireless.
The LifeSize Multipoint provides core IP-centric functionality, a wide range of
layouts, powerful audio and video transcoding, an open API for customer
application development, support of web-initiated data collaboration, and
software upgradeable technology. Services are pre-configured so that they suit
most conferencing requirements. However, when necessary, administrators can
create customized services to suit their networks and user needs.

2 LifeSize Multipoint Installation Guide
About LifeSize Multipoint Users
ABOUT LIFESIZE
MULTIPOINT USERS
The LifeSize Multipoint provides an intuitive web interface with a single point
of entry for configuring, controlling and monitoring the LifeSize Multipoint unit
and conference sessions. Access to the interfaces is password-protected for four
types of users—Administrators, Moderators, Operators and conference users.
ADMINISTRATORS Administrators use the Administrator interface for configuring, controlling and
managing the LifeSize Multipoint, conference services and supporting devices
and applications.
MODERATORS AND
OPERATORS
Moderators and Operators can use the Conference Control interface for
controlling audio, video and data connections, for selecting advanced
conference view image positioning and multiple layouts, and for creating new
conferences and sub-conferences.
Moderators can use the Conference Control interface to view conference
details and manage a specific conference.
Operators have a global view of all current conferences, and can act as
Moderators for all current conferences.
CONFERENCE USERS Conference users participate in actual video or audio conferences.
MAIN FEATURES Table 1-1 lists the main features provided by the LifeSize Multipoint for
effective audio and videoconferencing and a satisfying user experience.
Table 1-1 Summary of LifeSize Multipoint Features
Feature Description
Superior video quality Video and audio processing is carried out per user rather
than per conference. Each user connects using unique,
optimized audio and video settings to enjoy the best audio
and video quality supported by his/her endpoint and
network.

Functionality 3
Main Features
Seamless interoperability The LifeSize Multipoint is built on the strong foundation
of the LifeSize H.323 and SIP software, ensuring full
compliance and unmatched interoperability with IP and
ISDN networks.
The LifeSize Multipoint enables H.323 and SIP devices to
participate in the same conference session.
When used with the LifeSize Gateway, the LifeSize
Multipoint also enables ISDN and V.35 wireless devices
to participate in the same conference session.
Intuitive web-based
management and control
Both the LifeSize Multipoint system and actual
conference sessions are managed, configured, and
dynamically modified through an intuitive, web-based
interface that offers easy, high-level conference control
and administrative flexibility for an enhanced user
experience.
Supported protocols H.323 version 4
SIP RFC 3261 for the Session Initiation
Protocol
H.243 for conference control
RFC 2833 for in-band DTMF with SIP
H.281 for far end camera control (FECC)
H.235 for IP-based media encryption
H.239 for standard simultaneous transmission
of live video and presentation sharing feeds.
SDP (RFC 3264, 2327)
T.120
H.320
Note The LifeSize Multipoint supports calls from H.323
and SIP endpoints in the same conference. Call signalling
is handled on all ports regardless of the protocol type.
Table 1-1 Summary of LifeSize Multipoint Features (continued)
Feature Description

4 LifeSize Multipoint Installation Guide
Main Features
Audio transcoding codecs AAC-LC
G.711 A/µ Law
G.722
G.722.1
G.723.1
G.728
G.729 A and B
Unmatched video quality The LifeSize Multipoint delivers exceptionally high
quality video and audio processing, using latest industry
standards and leveraging upon advanced software
upgradeable DSP chips. The LifeSize QualiVision feature
provides highly improved, standard-based video quality
for networks with packet loss, assuring best video quality
at all times.
The LifeSize Multipoint achieves the best video quality
by supporting the following video capabilities:
High definition and standard definition
participants in the same conference.
H.261, H.263 and H.264 in the same conference
A choice of 26 Continuous Presence layouts
Up to 4 Mbps on each stream (capacity affected)
QCIF, CIF and 4CIF in the same conference
without affecting capacity
720p (capacity affected)
VGA, SVGA, XGA (supported for presentation
channel only)
T.120 Data Collaboration
support
Data collaboration is defined by the T.120 standard. Data
collaboration using T.120 over the video conference
connection enhances the conference by providing the
tools for conference participants to share data
instantaneously.
Table 1-1 Summary of LifeSize Multipoint Features (continued)
Feature Description

Functionality 5
Main Features
Security and privacy Administrator and operator password protection
for accessing the LifeSize Multipoint web
interfaces.
Optional PIN protection for joining a
conference and web access.
Additional PIN protection for conference
Moderator Control.
The LifeSize Multipoint uses H.235-based
encryption to achieve secure communication
with endpoints that support this standard.
In-conference control using
DTMF or H.243
During a conference, participants may use their endpoint
remote control or keypad to perform actions such as mute,
volume control, changing video layouts and inviting
participants. Users interact with the LifeSize Multipoint
via DTMF signaling or the onscreen GUI of
H.243-compliant endpoints.
Optional no self see The administrator can configure the LifeSize Multipoint
service to remove the self-view for each conference
participant. This feature enables more effective use of the
video screen.
Note No self-see display is not available for high
definition participants, even if the no self-see option is
enabled.
IVR messages The LifeSize Multipoint includes pre-recorded greetings
to conference participants and announcements as each
new participant joins the conference. Using the LifeSize
Customization Utility, IVR messages can be recorded to
provide custom greetings and announcements.
IVR video messages The IVR mechanism displays video messages that help
users dial directly to the LifeSize Multipoint IP address
for creating or joining conferences without the need to
register to an H.323 gatekeeper or SIP registrar.
Table 1-1 Summary of LifeSize Multipoint Features (continued)
Feature Description

6 LifeSize Multipoint Installation Guide
Port Capacities
PORT CAPACITIES The LifeSize Multipoint-12 and LifeSize Multipoint-24 are delivered with a
predetermined number of ports.
The LifeSize Multipoint-12 and LifeSize Multipoint-24 support Continuous
Presence High Definition (CP HD) services. CP HD services support
split-screen (continuous presence) up to 4 Mbps and offer resolutions of 1280 x
720 pixels (720p).
The LifeSize Multipoint-12 and LifeSize Multipoint-24 support switched High
Definition (HD) video service types. The switched HD service enables Voice
Activated single-screen displays at up to 4 Mbps, and offers resolutions of 1280
x 720 pixels (720p) and 1920 x 1080 pixels (1080p). Switched HD service types
also enable you to set a minimum downspeeding bandwidth rate which is
common to all endpoints participating in a conference.
LIFESIZE
MULTIPOINT-12 PORT
CAPACITY
LifeSize Multipoint-12 supports a fixed number of ports as follows:
72 ports of fully transcoded audio (48 ports when using G.728).
24 ports of fully processed desktop video of up to 384 Kbps.
12 ports of fully processed high rate video of up to 4CIF and up to
2 Mbps (6 ports when using encryption above 768 Kbps or when using a
bit rate above 2 Mbps).
4 ports of High Definition Continuous Presence video (2 ports when
using encryption above 768 Kbps).
Fully transcoded high rate video.
Any Continuous Presence layout.
All ports are fully video processed.
Any mixture of H.261/H.263/H.264.
Mixed QCIF/CIF/4CIF/720p conferences (4CIF is
provided with H.263 at 15fps).
Unlimited number of conferences of which one can be
a high definition conference at any given time.
Note When using a High Definition Switched Video service type, only a
single screen layout is available.
High definition participants must have H.264 only and receive 720p in order
to view the conference in high definition, otherwise the endpoint is
considered as a standard definition endpoint.

Functionality 7
About LifeSize Multipoint Architecture
LIFESIZE
MULTIPOINT-24 PORT
CAPACITY
LifeSize Multipoint-24 supports a fixed number of ports as follows:
72 ports of fully transcoded audio (48 ports when using G.728).
48 ports of fully processed desktop video of up to 384 Kbps.
24 ports of fully processed high rate video of up to 4CIF (12 ports when
using encryption above 768 Kbps or when using a bit rate above
2 Mbps).
16 ports of fully processed High Definition Continuous Presence video
(8 ports when using encryption above 768 Kbps or 12 ports when using
a bit rate above 2 Mbps).
Fully transcoded high rate video.
Any Continuous Presence layout.
All ports are fully video processed.
Any mixture of H.261/H.263/H.264.
Mixed QCIF/CIF/4CIF/720p conferences (4CIF is
provided with H.263 at 15fps).
Unlimited number of conferences of which one can be
high definition conferences at any given time.
Note When using a High Definition Switched Video service type, only a
single screen layout is available.
High definition participants must have H.264 only and receive 720p in order
to view the conference in high definition, otherwise the endpoint is
considered as a standard definition endpoint.
ABOUT LIFESIZE
MULTIPOINT
ARCHITECTURE
The LifeSize Multipoint enables both voice-only and video conference calls for
H.323, SIP, H.320 and regular PSTN network telephones. H.323 and SIP
devices can connect to a conference directly through the LifeSize Multipoint.
Other devices such as voice telephones and video conferencing terminals
(H.320) can connect to a conference via a gateway, such as the LifeSize
Gateway.
The LifeSize Multipoint supports devices that can send and receive video
streams, as well as those that cannot send but only receive video streams. This
means that terminals without a video camera or video capturing capabilities can
participate in a conference as voice-only participants while benefiting from
seeing the other participants.

8 LifeSize Multipoint Installation Guide
About LifeSize Multipoint Topologies
ABOUT LIFESIZE
MULTIPOINT
TOPOLOGIES
The LifeSize Multipoint can work in a centralized or cascaded topology. This
section describes these two options.
CENTRALIZED
TOPOLOGY
In a centralized topology, the LifeSize Multipoint performs media processing for
all connected terminals. The LifeSize Multipoint can handle multiple
conferences simultaneously.
CASCADED
CONFERENCES
The LifeSize Multipoint allows you to combine two or more conferences
resulting in a larger conference with many more participants. This is called
cascading. Cascading creates a distributed environment that helps reduce the
drain on network resources. In addition, the processing resources required by the
LifeSize Multipoint are distributed between participating LifeSize Multipoints.
Costly telephone or ISDN line usage can be further reduced with the mediation
of a gateway.
Cascading occurs when one conference with “x” number of participants invites
another conference with “y” number of participants. The two conferences
effectively become one large conference. The bandwidth required across a
cascaded conference link is only that of one audio/video stream between the two
conferences. This is significantly less than the accumulated bandwidth of all the
participants. Each separate LifeSize Multipoint unit participating in a
conference retains control of its individual conference resources and
participants.

Setting Up Your LifeSize Multipoint 9
2
SETTING UPYOUR LIFESIZE
MULTIPOINT
This section introduces the LifeSize Multipoint solution and details the
components that LifeSize Multipoint includes, and includes the following
topics:
Physical Description
Preparing for Installation
Verifying the Package Contents
Mounting the LifeSize Multipoint Unit in a 19-inch Rack
LifeSize Multipoint Unit Initial Configuration
Video Processing Module Initial Configuration
Managing and Monitoring the LifeSize Multipoint Unit
Accessing the LifeSize Multipoint Administrator Interface
Registering the Online Help

10 LifeSize Multipoint Installation Guide
Physical Description
PHYSICAL
DESCRIPTION
Each LifeSize Multipoint unit internally contains two cards:
Signaling and audio card (LifeSize Multipoint—the upper card)
Video processing card (MVP—the lower card)
The two cards work together to perform audio and videoconferencing, but each
card requires a unique IP address. The cards communicate with each other using
IP as the backbone.
Note For correct operation, the MVP card must register with the LifeSize
Multipoint.
This section provides a physical description of the LifeSize Multipoint-12 and
LifeSize Multipoint-24 units.
The LifeSize Multipoint unit has a 10/100BaseT Ethernet port on the front panel
that uses an RJ-45 connector to connect to the network. There is an
asynchronous, 9-pin serial-port that you can use with a hyperterminal program
to configure and monitor the module.
Figure 2-1 shows the front panel of the LifeSize Multipoint unit. Table 2-1
describes the components of the front panel.
Figure 2-1 LifeSize Multipoint Front Panel
Table 2-1 Front Panel Components
Component Description
Ethernet connector An RJ-45 connector that provides the primary Ethernet
connection for the IP network port.
Serial connector A DB-9 connector that allows you to connect a PC
terminal for local configuration.

Setting Up Your LifeSize Multipoint 11
Preparing for Installation
PREPARING FOR
INSTALLATION
This section describes the installation requirements for installing the LifeSize
Multipoint unit.
Proper clearance at the sides of the unit to allow adequate ventilation,
and at least 20 cm clearance at the back of the unit to allow access to
cable connections
A PC with a serial port and terminal emulation software to assign the
LifeSize Multipoint an IP address
Two dedicated IP addresses—one each for the LifeSize Multipoint
and MVP units
The IP address of the default Gateway that the LifeSize Multipoint
unit will use to communicate across the network
For an H.323 environment, the IP address of the H.323 gatekeeper
with which you want the LifeSize Multipoint unit to register. (You
may choose to work without an H.323 gatekeeper or SIP proxy server
in the network. If so, ensure the auto-attendant feature is enabled.)
RST button Allows you to reset the LifeSize Multipoint unit manually.
GK and MC LEDs Lights green when the LifeSize Multipoint is registered
with a gatekeeper, or when there is no gatekeeper
registered and the auto attendant feature is enabled.
LOAD LED Lights green when more than 50% of the LifeSize
Multipoint unit resources are in use.
ACT LED Lights green to indicate that there is at least one currently
active conference on the LifeSize Multipoint.
ALRM LED Lights green to indicate that an error has occurred and the
LifeSize Multipoint unit requires resetting.
Ethernet LEDs The top part of the Ethernet connector contains two LED
indicators. The left-hand LED lights green when the local
IP network link is active. The right-hand LED lights green
if the connection speed is 100 Mbps, and is off when the
connection speed is 10 Mbps.
Table 2-1 Front Panel Components (continued)
Component Description

12 LifeSize Multipoint Installation Guide
Verifying the Package Contents
Available IP network ports on the switch for the LifeSize Multipoint
unit
A grounded AC power outlet
A 10BaseT or 100BaseT LAN cable
Ambient room temperature range of 32oto 104oF (0oto 40oC)
Non-condensing relative humidity range of 5% to 90%
VERIFYING THE
PACKAGE
CONTENTS
Inspect the contents of the box for shipping damage. Report any damage or
missing items to your distributor or reseller. Table 2-2 lists the package contents
for the LifeSize Multipoint unit.
MOUNTING THE
LIFESIZE
MULTIPOINT U NIT IN
A19-INCH RACK
You can optionally mount the LifeSize Multipoint unit in a standard 19-inch
rack. Two mounting brackets and a set of screws are included in the LifeSize
Multipoint unit shipping box.
 Procedure
1Disconnect all cables including the power cables.
2Place the LifeSize Multipoint unit right-side up on a hard flat
surface, with the front panel facing you.
3Position a mounting bracket over the mounting holes on each
side of the LifeSize Multipoint unit, as shown in Figure 2-2.
Table 2-2 Package Contents with LifeSize Multipoint-12 or LifeSize
Multipoint-24 Unit
Product Contents
LifeSize Multipoint
unit
LifeSize Multipoint-12 or LifeSize Multipoint-24 unit
Power cable (depending on customer location)
Terminal cable
2 LAN cables (1 for the LifeSize Multipoint, 1 for the
video processing module)
Rack mounting kit (two brackets and six screws)
Four rubber feet
CD-ROM containing product documentation,
utilities, and online help files.