Linksys SPA-941 Service manual

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The use, disclosure, modification, transfer, or transmittal of this work for any purpose,
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strictly forbidden.
Disclaimer
The content of this manual is subject to change without notice and should not be
construed as a commitment by the manufacturer, distributor, or service provider. This
manual is furnished for informational use only and the manufacturer, distributor, or
service provider assumes no responsibility for any errors or inaccuracies that may
appear herein.

Linksys SPA941 Administrator’s Guide
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Table of Contents
1WELCOME ...............................................................2
OVERVIEW............................................................................2
CONFIGURING THE SPA941 WITH NET2PHONE’S
PROVISIONING SERVER.........................................................3
REMOVING VOICELINE SERVICE AND RESTORING FACTORY
DEFAULTS ............................................................................7

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1 Welcome
Overview
Congratulations on purchasing the Linksys SPA941
Internet Phone!
The Linksys SPA941 is a voice over Internet protocol
telephone. It is based on the SIP (Session Initiation)
Protocol, which is by far the most widely used protocol
by Internet telephone service providers (ITSP). The
SPA941 can be directly connected to the Internet to
access the services provided by the ITSPs.
Prior to deploying the Linksys SPA941 to your
customer, it must be configured to point to Net2Phone’s
provisioning server where it downloads its account
information. This manual will guide you through the
process of provisioning each Linksys SPA941 device
via the Linksys Web Interface. Note that the phone will
not function unless Net2Phone’s provisioning server is
configured on the device. Once an account has been
created for the device in the Partner Resource Center
(PRC), it can be rebooted and will download its unique
account information. At this point the phone is ready to
make and receive calls.
1

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Configuring the SPA941 with
Net2Phone’s Provisioning Server
NOTE: The provisioning process can be
completed prior to provisioning the
device in the Partner Resource Center.
TO PROVISION THE LINKSYS SPA941:
Connect the phone to your network by following the
instructions in the Linksys SPA941 Quick Start Guide.
Once the phone is connected to the network…
1. Access the phone’s setup menu by pressing
the setup ( ) button.
2. Using the navigation button, scroll down to
option 9 Network, and press the select
softkey.
3. From the Network menu, locate the
CurrentIP, and make note of the IP address.
4. From a PC on the same network as the
SPA941, login to the SPA941 Web Interface
by opening your web browser and entering
http://ipaddress (the IP address obtained in
the previous step).
5. Click the Admin Login link.

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6. Click the advanced link at the top right corner
of the page.
7. Select the Provisioning tab at the top of the
page.
8. In the Profile Rule field enter the following
string:
http://prov1.net2phone.com/spa941/prov.
aspx?id=$MA&ver=$SWVER

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IMPORTANT: The string is case-sensitive and must
be entered exactly as it appears. Failure to do so
will render the phone non-functional.
9. Click the Submit all changes button at the
bottom of the page ( ).
10. Reboot the SPA941:
a. Press the Setup ( ) button.
b. Use the directional buttons to scroll to
and select option 12 Reboot.
c. Press the select softkey to Confirm
System Reboot.
11. After the phone reboots, if an account has
already been created for the device in PRC
(Partner Resource Center), verify that the
configuration was successful by noting that the
4 station LEDs are green in color, and the
phone number displays on the LCD screen for
each available line (4).
If an account has not yet been created for the
device in PRC, the 4 station LEDs will remain
unlit and no phone number will be visible on
the LCD screen once the device reboots.
Once an account has been created in PRC for the
device, reboot the device. The LEDs will then turn
green and the phone number will be visible on the
LCD screen.
NOTE: After the provisioning is complete, the
Admin pages on the SPA941 web interface will not
be accessible. The user can only access the Info,
System, and User tabs from the SPA941’s Web
interface. The device also cannot be restored to
its factory default settings from the LCD menus.

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Removing VoiceLine Service and
Restoring Factory Defaults
The following procedure removes the VoiceLine
account from the SPA941 IP Phone
1. Login to the Partner Resource Center and
close the device’s account from the Edit
Device Information page.
2. Wait 10 minutes and reboot the device (see
Reboot the SPA941: on Page 5).
After rebooting, the station LEDs will no longer
be lit, and the LCD will not display the phone
number.
If after rebooting the phone, the phone number is still
visible, wait 10 more minutes and reboot the device
again.
IMPORTANT: If the device will be used for
VoiceLine service again in the future, DO NOT
COMPLETE THE FOLLOWING STEPS!
However, if you would like to restore the phone to its
original factory configuration prior to VoiceLine
provisioning,
3. Press the Setup button ( ).
4. Use the navigation button to scroll to option 14
Factory Reset, and press the select softkey.
5. Press the ok softkey to confirm